A hungry mechanic in Bolton has been praised after giving a hilarious response to an impatient customer that left him a damning review online.
After being confronted by a stroppy driver who insisted that he put down his food and fix her car immediately despite him not having stopped all day, cheeky mechanic Chris Hogan decided to take matters into his own hands.
The gearhead, who works at Eddie’s Motor Spares, was accosted by a rude customer during his 15-minute break just had he had sat down to a hot pie for his first break.
Ringley-based worker Chris had already told the customer that he would fix her issue in ten minutes’ time, once he was done with his pie and the rest of his fifteen-minute lunch break, but that wasn’t considered speedy enough.
Instead, she sped off and instead uploaded a negative review of Eddie’s Motor Spares, taking the business’s perfect 5-star score down to a 4.6.
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He told The Bolton News: “I couldn’t believe it. We had been working without a break all morning and just sat down at 1pm for a hot pie.
“I took my first bite and a customer demanded I put it down and fix her brake light ‘because it only takes five minutes’.
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“Now, if it had been a bad pie, I might have done just that, but it was so tasty and I had been looking forward to it, so I asked her to wait 10 minutes.”
Sharing a picture of himself to the social media networking site, Chris wrote: “Just adapting an eating tray so i can eat lunch and fit bulbs at the same time so the next reviewer won’t leave me a bad review for not leaving my half-eaten lunch so she can have a bulb fitted Immediately on demand.”
The negative review shared online by the customer who inspired the eating tray read: “Needed a brake light fitting. 5-minute job.
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“Unhelpful lady behind the counter said everyone was on their dinner – saw two blokes in the back.
“I get everyone needs a lunch break but for the sake of 5 mins?! Phoned back later and still no joy so went Formula One in Farnworth.
“No probs there and no charge. Guess who I’ll be using in the future?!!”
Customers at the garage have been quick to pile on and offer support to Chris after he posted the picture of himself and his pie-eating tray to the business’s Facebook page.
One person wrote: “A nice meat and potato pie on a buttered balm would settle your nerves Chris.”
Another person said: “How DARE you have your dinner! Love the tray idea, keeping entitled people happy whilst having your dinner, that’s how businesses should be run. Bravo!”
A third joked: “Honestly having lunch instead of sorting out your customers,Next thing you be doing is going on holiday.”
A fourth commented: “Got to earn your bread & butter”
Speaking to The Bolton News, Chris added: “It is a family-run business, father and son, and we’re hungry mechanics but haven’t had a customer react like that in a very long time.
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“The last person I remember doing something similar tipped a £1 coin, then came back in and asked to swap it back for a 20p.
“I couldn’t even buy a packet of crisps with that!”
Featured image – Eddie’s Motor Spares
News
Claire’s is closing down stores in the UK and Ireland with more than 1,300 jobs set to be lost
Danny Jones
In another hit to domestic shoppers, Claire’s Accessories is closing down en masse across the UK and Ireland after entering into administration once again.
Falling into an unfortunate financial status for the second time in less than a year, Claire’s will be shutting down all of their standalone stores across Britain, along with their IE branches.
A total of 154 stores will soon disappear, with more than a thousand people set to be put out of work.
Once a mainstay of British high streets up and down the country, the accessory shop known for all things jewellery, piercings and more has ceased trading effective immediately.
Announced at the start of the week and the end of the first full month of Q2, it was confirmed that Claire’s closed their final locations on Monday, 27 April.
With administrators, Kroll, appointed to wrap up business proceedings, an estimated 1,300 English, Irish, Scottish and Welsh workers have now lost their jobs.
Founded way back in 1961 over in the United States, Claire’s has operated across the Atlantic for more than three decades.
However, with various other contemporaries and cheaper online options having appeared over the years, they’ve struggled not just to remain profitable but to compete full stop.
They most recently filed for bankruptcy in the US this past August (2025), with their Belgian, Spanish, and Dutch divisions having already called it quits.
Manchester location(s) have changed a lot over time, but now they’re on the way out (Credit: Arndale)
For many, the outcome isn’t all that surprising, but it will nevertheless be a sad loss for many who have seen multiple generations visit these venues over the years.
Manchester Storm announce return to AO Arena after nearly two and a half decades
Danny Jones
In a huge bit of regional sporting news, Manchester Storm have announced they will be coming home to the AO Arena after nearly two and a half decades away from the iconic venue.
Massive news for Manc ice hockey followers and local sports fans in general.
Revealing the long-awaited return after 24 long years away from the place where Manchester’s native hockey team first began its story, the team, AO figures, and even some fans were part of a special announcement event inside the 20,000-seater stadium this week.
Confirming the news on Monday, 27 April, MCR Storm will be back playing at the AO Arena later this year – just in time for the start of the 2026/27 campaign.
— Manchester Storm | #TakeShelter (@Mcr_Storm) April 27, 2026
As detailed in a full press release from the Greater Manchester club, they are seemingly marking a milestone moment in their next chapter by going back to their roots.
It goes on to read: “Founded back in 1995 as a tenant of the then newly-opened Manchester Arena, the original Manchester Storm quickly became one of British ice hockey’s most iconic teams.
“In their inaugural season, the Storm secured the First Division championship before becoming founding members of the Ice Hockey Superleague in 1996.”
Coming somewhat full circle more than a generation later (Storm having made it to the play-off finals of the modern Elite Ice Hockey League era this April for the first time in their history), they have made one-off returns to the storied space in recent times.
However, many supporters have been waiting for a fully fledged return for some time now; equally, others are understandably sad to pay a bittersweet goodbye to the ‘Storm Shelter’ over in Altrincham, with the building having already pulled licensing for next year.
They have been at the Planet Ice rink for over a decade now, and the company itself have even issued a lengthy response following the departure – namely noting the issue of communication, clarity and fair notice. Nevertheless, for the vast majority, this felt like a long-overdue comeback.
With an ex-player turned head coach and all-round club legend, Cam Critchlow, having also signed on for another campaign behind the bench, it’s been a busy week in and around the organisation.
Representing the Manchester Storm ownership group, former coach Ryan Finnerty and partner Emma said in a joint statement: “This is a major milestone for our partnership group and a vision we’ve worked towards for some time.
Returning Manchester Storm to the AO Arena is a proud moment for everyone involved. It’s about giving our fans a premier stage in the heart of the city and delivering an outstanding live experience.
“Together with our leadership team and Canadian partners, our ambition is clear — not just to compete, but to lead in the Elite Ice Hockey League and beyond. This marks the start of an exciting new era for the club. Manchester Storm is coming home.
“Today marks a hugely exciting and significant moment for both the Manchester Storm and the Elite League”. The EIHL themselves have also celebrated the news, adding that they feel it reflects “the scale and ambition of the league”.
Are you happy to see them setting up shop at the AO Arena once again? Better still, do you remember going there to watch games the first time around? Let us know down in the comments.
Georgina Pellant -
14th August 2023 
