Greater Manchester Police (GMP) has the quickest response times to 999 calls of any police force in England, it has been revealed.
It’s all according to data sourced via police.uk.
The latest data from November of last year shows that 41,786 out of 44,491 emergency 999 calls made were answered by GMP within 10 seconds (93.9%), with the average speed of answer for that month being just two seconds, and then the following month, 93.4% of some 45,860 calls were answered by the police force within 10 seconds.
Average answer times for non-emergency calls using 101 also reduced within the year, from just over a minute in January 2023 to 30 seconds in January 2024.
June 2023 saw the highest levels of demand for 101 non-emergency calls, the data has revealed, with some 79,109 calls coming into GMP’s Force Contact, Crime and Operations (FCCO) centre and 83.2% of those answered within the 101 non-emergency service level required of three minutes.
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GMP revealed as having quickest response times to 999 calls of any police force in England / Credit: GMP
GMP is partly owing its increase in call response times to the fact it has made “significant investment” in its FCCO centre recently.
In particular, a new leadership team was established at the centre back in 2022, and this was accompanied by what the force has called a “concerted recruitment campaign” to provide all call handlers with the resources required to answer calls for service “efficiently”.
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On top of this, a so-called ‘revised graded response policy’ was also introduced, with the basis of this being an initial THRIVE (Threat, Harm, Risk, Investigation, Vulnerability, Engagement) assessment – which ensures the force now prioritises its calls for service as “effectively” as it possibly can.
#GOODNEWS | GMP had the quickest response times to 999 calls of any police force in the country.
Latest data shows – 📞 93.9% answered within 10 seconds in November 2023 🎧 93.4% answered within 10 seconds in December 2023
“In particular our hardworking call handlers, customer enquiry unit, digital team, radio dispatchers, crime recorders, and force operations centre team who answer and respond to calls for service.”
Featured Image – GMP
News
You can now have a private tour of Manchester Christmas Markets
Thomas Melia
Every year, Manchester Christmas Markets hosts its almost two-month long residency on the frosty streets of our lively city, but now you can enjoy the cute huts with an unbeatable luxury experience.
Travel agency, Viator, who are directly connected to TripAdvisor, have launched a one on one guided tour of Manchester and its stunning Manchester Christmas Marketsin all their glory.
This private tour of the festivities occurring in the city will last two hours and for the whole duration of your time, a city host will be on hand to offer undivided attention, catering to your every need.
A makeshift itinerary is already awaiting guests and can be tailored according to the individual taking the tour, everything is catered to your preferences.
Anyone who books onto the tour also receives a complimentary hot chocolate and that’s sweetened the deal for me, I’m sold.
How can you go wrong with these incredible options at Manchester Christmas Markets?You can recreate your very own gigantic cheese pull and your local host can snap a piccie.Scrumptious selection of food available as you venture through Manchester Christmas Markets in style.
There’s also the chance to keep your hands toasty with a free cup of mulled wine or a soft-drink for those who aren’t interested in the warm alcoholic beverage.
Manchester Christmas Markets are a phenomenal day or night-out regardless so this latest personalised opportunity will take your festive fantasies to a whole new level.
This private tour provides a one-of-a-kind exclusive treatment making your stroll down Manchester Cathedral, Exchange Square and Manchester Town Hall that little bit more special.
These tours are a great chance to immerse yourself in one of Manchester’s many selling points as you can choose to focus your time around art and culture, fashion, architecture or our personal favourite – food.
This exclusive tour package which highlights the best of Manchester Christmas Markets is definitely a present in itself with tickets costing a hefty sum of £100.
If you want to visit Manchester Christmas Markets while also living the high life with a private tour, ‘Christmas In Manchester: Private Experience With A City Host’ is running all the way until the huts shut shop on 22 December and tickets can be found here.
A Christmas train in Wigan has been delivering donated toys galore
Thomas Melia
Yuletide wishes have come true as a donation of toys and goodies have been delivered via a Christmas train in Wigan, right in time for the big day.
The Amazon toy train, which is a new initiative running this festive season, is dropping off presents from now right up until Christmas day itself.
Already visiting Wigan earlier this month, the locomotive has its sites set on three more stops including London, Swansea and Scotland as it makes its journey across three nations.
In partnership with Multibank’s Brick-by-Brick project, the train hopes to provide and offer gifts to families in need across the UK with Wigan marking the closest stop off in Greater Manchester.
Credit: Lee Boswell (supplied)
All the toys that are being transported across the country in this Amazon-fronted train are featured on the company’s ‘Top Ten Toys 2024’ list.
Hatchimals, Screamerz and Taco Cat Goat Cheese Pizza were some of the exciting gifts found on the Christmas train in Wigan at the start of this month.
This lighthearted and fun-filled Christmas-themed project is kitted out with toys from top brands like Play-Doh and the brickmasters themselves, LEGO Star Wars.
So far, Multibank has helped over 400,000 families and provided three million essential items across their operations in England, Scotland and Wales since launching in 2022.
This collaborative local project doesn’t just operate at Christmastime either: Brick-to-Brick Multibank run all year round collecting surplus business requirements like furniture, hot water bottles and hygiene products to be used by those less fortunate.
The Christmas train in Wigan filled with Amazon’s top toys.The Wigan toy train features some well known brands.Credit: Supplied
This roster of children’s favourite companions and interactive games is inspired by the consumers themselves. Every toy is related to or the exact match of what Amazon customers have been searching for the most. A real Christmas list come true.
The list of the top toys isn’t extortionate either, offering customers some affordable and still as fascinating options with prices starting from £9.99.
Even old-school classics like Play-Doh have a spot on this wish list. This poses the really big question: where’s the adult version?
You may have finished your Christmas shopping not too long ago or might still be looking for inspiration, browse the top-ranked teddies and more HERE.
Emily Sergeant -
19th February 2024 
