A small independent bakery in Manchester has been hit with its first one-star review – from a customer who hasn’t actually eaten there.
Factory Bake, which is a collaboration between Factory Coffee (home of Molly-Mae’s favourite coffee) and Wild Child Cakes, has taken the negative feedback very well though.
They wrote: “We’ve officially made it guys! Our first 1 star review!”
The lovely bakery on King Street West makes everything on site from scratch, with highlights (though they change often) including mini roast chicken focaccia bites and whiskey salted caramel brownies.
But the customer who has hit them with a one-star review was impressed by none of this – and also ate none of it.
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They slammed Factory Bake for ‘never having anything decent available’ and said on their three visits there has only been two or three types of pastry behind the counter.
The reviewer also said that the bakes looked ‘as dry as the desert sand’ and said it could be renamed as ‘Pointless Baker’.
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But in a post on Instagram Factory Bake has clarified that the reason they ‘never have anything available’ is because they are consistently selling out, which is the ‘best thing ever’.
Factory Bake in Manchester has responded to its first one-star reviewThe reviewer slammed Factory Bake for ‘never having anything decent available’ Credit: The Manc Group
They also wrote: “We do hope in the future for other amazing businesses you visit, you at least try their goods before reviewing.”
One person commented: “The fact I had the exact opposite problem in that there was TOO much to choose from?! How on Earth can I just buy one thing when it all looks so delicious.”
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Someone else wrote: “Sounds like someone isn’t getting up early enough…”
And another said: “Yes! One less customer to fight for the goodies.”
Factory Bake shared on Instagram this week: “We’ve officially made it guys! Our first 1 star review!
“And to the customer in question all we can say is unfortunately we can’t apologise for selling out cause as a new little bakery this is the best thing ever!
“Though we do hope in the future for other amazing businesses you visit, you at least try their goods before reviewing. Cause our baker has a deep hatred for anything dry, which is why she usually slices up everything even when it’s still hot.”
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The one-star review said: “They could also rename it as pointless baker.
“I went there three times, and they never had anything decent available. Just 2-3 types of pastries that looked as dry as desert sand. Caffé Nero’s pastries look more inviting than theirs…and also has a better choice.
Inside Manchester’s new padel club with a Pot Kettle Black cafe and courtside cocktail bar
Daisy Jackson
Padel is the fastest-growing sport in the world, and it’s really picking up speed in Manchester now too with another city centre club opening this month.
The Pollen Club is a little different to the others, in that it’s fully undercover and protected from Manchester’s less-than-favourable weather.
And another thing that makes it a must-visit is the cafe attached to it – a third site for the beloved Pot Kettle Black.
The Pollen Club and Pot Kettle Black have both taken over a prominent city centre spot just off Deansgate, at the foot of the recently-opened Treehouse Hotel.
There are two state-of-the-art padel courts inside, with a mezzanine terrace for enjoy Pot Kettle Black’s offerings.
In summer, there are plans to launch a bar downstairs too, where you can sip spritzes courtside from loungers and swing seats.
The exciting new Manchester padel club will host pop up events, DJ takeovers and an extended evening food offering.
Pot Kettle Black are part of the new padel clubInside Manchester’s new padel club, The Pollen ClubPot Kettle Black are part of the new padel club
And even if you’re not heading inside The Pollen Club, Pot Kettle Black has a grab-and-go hatch facing onto Blackfriars Street, making their delicious coffees, sandwiches and pastries (from their own bakery Half Dozen Other) even more accessible.
Commenting on the opening of the new site, Pot Kettle Black co-owner, Mark Flanagan said: “We’re absolutely thrilled to have opened our third Pot Kettle Black site at The Padel Club. This achievement is a testament to the hard work and dedication of the team.
“After ten years in the city we’ve been enjoying seeing some familiar faces stopping by for a coffee and we can’t wait to get started on our programme of summer events!”
Insomnia Cookies is giving away FREE cookies to anyone with these two names
Emily Sergeant
Manchester’s late-night sweet treat spot Insomnia Cookies is dishing out freebies this week… but there’s a catch.
You have to be called one of two specific names to get one.
With the long bank holiday weekend upon us, those in-the-know will also have noticed that this Sunday isn’t just Easter Sunday, it also happens to be 4/20… and that means Insomnia Cookies is back with its ‘blazing’ £4.20 deal, giving you the chance to bag a box of four warm cookies while saving nearly £7 at the same time.
But even better still, if you happen to have either the first or middle name ‘Mary’ or ‘Jane’, then you can also get yourself a warm tasty cookie for free.
To mark both 4/20, and celebrate the launch of its newest strain of mouthwatering cookie, the Mary Jane, anyone called Mary or Jane can pop into either of Insomnia Cookies’ two Manchester city centre sites – Cross Street and University Green – show their valid ID with their name on, and walk alway with a cookie free of charge.
If you want to try the new Mary Jane cookie, then this limited-edition special is made up of a cookies n cream dough base, packed with rainbow sprinkles.
The freebie deal has been running all week, and you have up until 3am on Monday 21 April to take advantage of it.
Customers will be limited to one free cookie per day.
Insomnia Cookies is giving away free cookies to anyone with these two names / Credit: Insomnia Cookies UK
If you aren’t lucky enough to be called one of those two names though, then thankfully you can still make some great savings on a classic four-pack of cookies over the spring bank holiday weekend, and for every four-pack sold, £1 will be donated to Groundwork – a charity helping make Manchester greener for nature and for local people.
“We’re calling for Marys and Janes to join us to live the high life with free cookies all week,” commented Millie Ralston, Head of Marketing at Insomnia Cookies.
Daisy Jackson -
22nd February 2024 
