Manchester Airport has officially been declared the worst airport in the UK, according to a new survey by Which?… yet again.
The summer travel season may be drawing to a close now, with hundreds of flights having taken off and landed in our region over the last couple of months, but for any Greater Manchester holidaymakers who are still yet to jet off, an annual ranking by consumer choice group Which? has proved to be pretty grim reading.
That’s because several terminals at the UK’s third largest airport have found themselves at the bottom of the list in Which? latest findings.
Manchester Airport has hit back at the survey and defended itself, saying its own passenger surveys suggest people are “much more positive” about the airport, adding that it was “proud to give people in all parts of the North easy and affordable access to nearly 200 different destinations across the world”.
For its annual survey, Which? spoke to nearly 7,000 passengers to gather feedback about their experiences of flying from UK airports over the last 12 months, and asked them to score the airports across 11 categories.
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Manchester Airport has been named the worst in the UK for the third year running / Credit: The Manc Group
Some of these categories including seating, staff, toilets, and of course, the queues we all dread at check in, bag drop, passport control, and security.
And just like in both 2022 and again in 2023, it was Manchester Airport Terminal 3 that ranked right at the bottom, receiving the lowest customer satisfaction score of 37%.
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Manchester Terminal 1 ranked one place above that with a score of 40%, while Manchester Terminal 2 was a little further up the the list with a score of 51%, and just saw Luton Airport, London Stansted, and Belfast International Airport sandwiched in between it.
According to Which?, some of the complaints it received about Manchester Airport from passengers who responded to the survey this year was that older people struggled with long walks due to travelators being broken since 2021, difficulties with finding a seat, and “horrendous” queues with people apparently being “corralled like cattle”.
As mentioned though, Manchester Airport has slammed Which?’s findings in a formal statement.
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The UK’s third largest airport has hit back at the survey results and defended itself / Credit:
Describing the survey as “disappointing to see”, Manchester Airport’s statement reads: “We understand not every experience is perfect and want all passengers to feel able to raise their concerns directly with us. That is why we speak to them on a daily basis, surveying hundreds of people a month to get in-the-moment feedback from a full range of perspectives.
“That is in stark contrast to Which?, which conducted a tiny and unrepresentative survey of its members six months ago, asking them to recollect airport experiences that could have been as far back in time as April 2023.
“Which? fully understands that its readers form a narrow group of passengers whose views cannot in any way be taken to represent those of the travelling public at large, but chooses to promote its survey findings as if they do.”
Manchester Airport says it’s disappointing see Which? “chase cheap headlines” with its “sensational and over-simplified characterisation of airports” and the different roles they play, adding: “To make matters worse, it has printed inaccurate statements about our facilities and security waiting times that paint a more negative picture than reality.
“This is completely unacceptable.”
Featured Image – Manchester Airport Group
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Manchester United fans planning another major protest amid more upheaval around the club
Danny Jones
Manchester United supporters look set to stage another high-profile demonstration in protest against the INEOS Sports ownership group.
This is the latest response to the club’s continuing struggles, and not just the first proper organised mobilisation of the year, but the first since the most recent major march last spring.
Following the sacking of ‘manager’ Ruben Amorim, despite co-owner Jim Ratcliffe and his board of executives insisting that the Portuguese head coach (that distinction proving to be a crucial detail), the local sporting giants are once again starting from scratch and looking for another replacement boss.
With that in mind, militant fan group The 1958 announced their most recent protest ahead of a home fixture next month in a rather bold fashion…
As announced we protest against this dysfunctional co-ownership before Fulham.
Yep, neither Amorim, Erik ten Hag, Ole Gunnar Solskjær, nor any face even remotely associated with Old Trafford/Carrington is safe from an AI parody.
As for The 1958 group’s actual protest plans, speaking via the BBC this week, the supporters’ trust has confirmed that they will be making a vocal statement outside the stadium on Sunday, 1 February.
Travelling Reds already made their thoughts known with a very blunt, provocative and somewhat controversial banner in the away end at Turf Moor for the 2-2 draw against Burnley.
With Man United approaching a third-round FA Cup tie against Brighton and two big games in the form of a Manchester Derby at home and a trip to Arsenal, they have decided to choose the Fulham game at Old Trafford to stage the march.
Despite admitting that the results under Amorim were no way near good enough, they insist that the – most notably the overarching and Glazer family shadow ever looming over the organisation.
Further details around the actual timings and locations are still yet to be shared by the organisers, but you can expect this to be a well-attended, large-scale event.
Often convening at The Tollgate pub near regular matchday tram stop, Trafford Bar, before walking down Talbot Road towards the ground itself, we imagine Reds will then descend upon the Theatre of Dreams in their thousands.
In case you didn’t already surmise from the video itself, Ratcliffe and co. will be no doubt the subject of the usual chants, as well as more banners and flags.
What do you make of the latest plans, Man United fans?
Nothing will ever be quite as bold as the infamous Old Trafford break-in from 2022 (Credit: The Manc)
More Greater Manchester football matches called off as Storm Goretti sets in
Danny Jones
Yet more scheduled football matches in Greater Manchester and the surrounding regions have been postponed and/or cancelled due to Storm Goretti.
The increasingly cold, blustery and icy conditions moving over from France and across more parts of the UK have already caused schools to close, flights to be grounded, and plenty more disruption.
Another such inconvenience has come in the form of live sports, large swathes of which now look like they simply won’t be taking place.
One of the latest to be called off is Salford City‘s upcoming game against Swindon Town in the FA Cup this weekend, with various other games involving teams up and down the footballing pyramid now facing uncertainty over whether their third-round fixtures will go ahead as planned.
Ironically, this is just the tip of the iceberg, if you’ll pardon the very obvious pun.
Another game that was called off late last week, between Chadderton and FC Isle of Man, is yet to be rescheduled; the same is true of Rochdale AFC’s meeting with Brackley Town, Radcliffe v Oxford City, as well as games involving Bury, Stockport Town, Irlam, Cheadle Town, Prestwich Heys and more.
Other nearby outfits, such as Chorley, Warrington Rylands and Ramsbottom United, just to name a few, are also still unsure of when their next game will be.
In many cases, it is simply a matter of the grounds being largely or completely frozen and deemed unfit for use following pitch inspections.
Oldham Athletic – which has already been hit with plenty of snow and frost – yesterday confirmed that their Notts County clash wouldn’t be going ahead due to that very reason.
With winds of up to 90 miles per hour also being reported, yellow and even red weather warnings have been issued across various parts of the country, with people being urged to check their routes home from work by local authorities.
Storm Goretti should start calming down this evening (Fri, 9 January) and into Saturday morning, but the after-effects could still play havoc over the next few days.
For instance, over in Cheshire, Macclesfield FC are going so far as to call on nearby residents to help clear their playing surface from heavy snowfall.
So, if you’re in the area and fancy helping out, they could sure do with your help.
VOLUNTEERS REQUIRED
Macclesfield FC are once again requesting the help of the fanbase and the local community to help clear the remainder of the compacted snow from the surrounding areas of the https://t.co/fL99QEEJ4D Stadium.
Emily Sergeant -
5th September 2024 
