Manchester Airport has officially been declared the worst airport in the UK, according to a new survey by consumer choice group Which?
The UK’s third largest airport grabbed headlines repeatedly due to its scenes of chaos for travellers this past summer – with long delays, unplanned flight cancellations, and queues so long that many were required to turn up hours in advance and even then still miss their flights in the most unfortunate cases.
And now, the country’s biggest consumer body has named it the worst in the UK.
For its annual survey, Which? gathered feedback from more than 7,000 people about their experiences of flying from UK airports between July 2020 and July 2022 – with Manchester’s Terminal 3 receiving the lowest customer score of 38%.
Angry travellers from our region’s airport over the past two years described their experiences “chaotic”, “heaving”, and “an end-to-end shambles, with people explaining they were mainly frustrated by the queues throughout the place – for everything from getting through security, to buying something to eat and drink.
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Manchester Airport has officially been declared the worst airport in the UK / Credit: The Manc Group
Terminal 1 (41%) and Terminal 2 (47%) did fare a little better in the survey than Terminal 3, but passengers said they were still pretty irritated by long waits.
According to Which?, it’s not just the recent survey results that have been pretty damning for Manchester Airport, as many of its members have regularly reported over the years that the airport is “grim”, with others saying the layout was “poorly designed”, and that basically, “it’s just not a nice airport.”
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Manchester’s neighbouring airport, Liverpool John Lennon Airport, however, has come out with a glowing review from the Which? survey – receiving a ‘Which? Recommended Provider’ status and obtaining a score of 83%.
“It’s much smaller, less manic and so much more civilised than Manchester,” one passenger claimed.
We've ranked airports up and down the country. Where has your go-to airport landed in our table? ✈️ https://t.co/3p8uSoz1L3
Speaking on taking the title as the UK’s worst airport, and addressing the survey head-on, a spokesperson for Manchester Airport said: “We apologise to any customer who feels their experience was not of the standard we want to deliver over the past two years.
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“The pandemic was the biggest crisis faced by our industry in its history.
“At one stage, passenger numbers at Manchester Airport dropped to just 5% of normal levels and airports around the world had to cut costs just to survive.
Manchester’s Terminal 3 received the lowest customer score of 38%, according to Which? / Credit: The Manc Group
“Earlier this year, the whole of the travel industry then faced unprecedented challenges as travel restrictions were removed and demand returned rapidly to the market, and Manchester Airport was no different. The hugely competitive employment market and delays in training and vetting meant there were times when we were unable to keep up with passenger demand, which resulted in longer waiting times than we would like.”
The spokesperson added that the Airport is “looking forward to delivering a positive experience to all our passengers this winter, and into summer 2023.”
Featured Image – Manchester Airport
Trending
JD to host exclusive Josh Baker set at massive World Cup watch party in Manchester
Danny Jones
JD x JB: The well-known British and Manchester-founded sports fashion brand is teaming up with local artist Josh Baker for an exclusive pop-up set at a massive World Cup screening in the city centre tonight.
The two Manchester icons are teaming up at an otherwise sold-out Castlefield Bowl, getting the matchday vibes going ahead of the England vs Argentina game this evening.
With all eyes on the semi-final, keeping nerves steady will be a tall task, but Baker will be helping play his part in getting the energy up ahead of kick-off.
No matter what happens with the scoreline, it’s set to be a proper party atmosphere beforehand.
https://www.instagram.com/p/Da0FDI3tp3I/?hl=en
Fresh off the plane from his White Isle residency over in Ibiza, the 30-year-old Manc musician will be taking to the stage from 6:15pm at none other than Castlefield Bowl, where nearly 9,000 people will be watching the big game.
In case you missed it, after wrapping up Sounds of the City ’26, the Bowl is now being taken over for Road to Victory’s outdoor fan zone.
Doors will be open from 5:30pm ahead of the 8pm kick-off, and you’ll want to get down there with plenty of time to make sure you get a good view of the action – and by that, we mean both the game and Josh’s exciting set.
Better still, not only are those at the venue in for a night of amazing music and incredible vibes, but they’ll be cheering on Thomas Tuchel’s men straight after, in a crucial clash that could see England reach a second consecutive final in the last two major tournaments.
There’ll be plenty of entertainment before, during and after the breaks.
We will, of course, be keeping our fingers crossed for you and the boys tonight; the only thing we’re certain of is that the man himself will deliver on the night.
We had the honour of chatting with JB ahead of the BRITs back in February, and he’s only looking to bigger and better things this year.
For those looking to go along for this special one-off, once again, tickets to the event are already sold out, so your only chance is to sign up for the waiting list HERE. Fingers crossed for you and a result at full-time!
Last but not least, keep your eyes peeled on the JD Sports Instagram page and their other socials for all other updates ahead of the huge night. We can feel it: it’s coming home…
Featured Images — Press shots (supplied via JD Sports)
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BBC’s popular Stockport-set sitcom Daddy Issues to return for third and FINAL series
Emily Sergeant
BBC’s popular Stockport-set sitcom Daddy Issues is set to return for its third and final series.
Daddy Issues follows Gemma, played by Manchester actress Aimee Lou Wood – most-known for her role on Netflix’s Sex Education – who lives for the weekend when she can ‘get blasted and party hard’ in Stockport, but after joining the mile-high club with a random hook-up on her way back from a holiday to Portugal, she finds out she’s pregnant.
The pregnancy couldn’t have come at a worse time for Gemma, as the only person she has left in her life is her dad Malcolm – played by David Morrissey – who is ‘kind hearted but useless’.
Gemma and her dad end up living together in Gemma’s flat, as she needs support at a critical time in a woman’s life… and he needs help microwaving rice without it exploding.
Aimee Lou Wood and David Morrissey are set to return for the third series of Daddy Issues / Credit: BBC
The second series followed Gemma coming to terms with motherhood and caring for baby daughter Sadie, and the third – and sadly, final – series sees Gemma 18-months on from where we left her in series two, and life has settled into a familiar rhythm.
Sadie is now in nursery, Gemma’s been promoted at the salon, and Malcolm has just ordered a fancy new washing machine to optimise the laundry. Things might finally be on an even keel… but it doesn’t take long for chaotic ‘old Gemma’ to rear her head.
Star Aimee Lou Wood says she’s ‘so happy to be back’ for series three.
🎬 Daddy Issues is returning for a third and final series!
Aimee Lou Wood and David Morrissey are back as Gemma and Malcolm
“Gemma and Malcolm are one of the funniest and sweetest comedy double acts on TV, and I’ve loved being a part of it,” Aimee said.
David Morrissey added: “I love doing Daddy Issues so much, such a great cast and crew! So I’m delighted to be coming back to have more adventures with Gemma, Malcolm, and the gang.”
Ahead of the show’s return, Jon Petrie, who is the Director of BBC Comedy, commented: “As Daddy Issues becomes a threenager, it’s been great seeing audiences take Gemma and Malcolm to their hearts. Danielle has created a brilliantly sharp, fearless comedy, and we can’t wait to see the Moscrips take the next, slightly wobbly steps in life with a toddler.”
Emily Sergeant -
27th October 2022 
