Manchester Airport has officially been declared the worst airport in the UK, according to a new survey by consumer choice group Which?
The UK’s third largest airport grabbed headlines repeatedly due to its scenes of chaos for travellers this past summer – with long delays, unplanned flight cancellations, and queues so long that many were required to turn up hours in advance and even then still miss their flights in the most unfortunate cases.
And now, the country’s biggest consumer body has named it the worst in the UK.
For its annual survey, Which? gathered feedback from more than 7,000 people about their experiences of flying from UK airports between July 2020 and July 2022 – with Manchester’s Terminal 3 receiving the lowest customer score of 38%.
Angry travellers from our region’s airport over the past two years described their experiences “chaotic”, “heaving”, and “an end-to-end shambles, with people explaining they were mainly frustrated by the queues throughout the place – for everything from getting through security, to buying something to eat and drink.
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Manchester Airport has officially been declared the worst airport in the UK / Credit: The Manc Group
Terminal 1 (41%) and Terminal 2 (47%) did fare a little better in the survey than Terminal 3, but passengers said they were still pretty irritated by long waits.
According to Which?, it’s not just the recent survey results that have been pretty damning for Manchester Airport, as many of its members have regularly reported over the years that the airport is “grim”, with others saying the layout was “poorly designed”, and that basically, “it’s just not a nice airport.”
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Manchester’s neighbouring airport, Liverpool John Lennon Airport, however, has come out with a glowing review from the Which? survey – receiving a ‘Which? Recommended Provider’ status and obtaining a score of 83%.
“It’s much smaller, less manic and so much more civilised than Manchester,” one passenger claimed.
We've ranked airports up and down the country. Where has your go-to airport landed in our table? ✈️ https://t.co/3p8uSoz1L3
Speaking on taking the title as the UK’s worst airport, and addressing the survey head-on, a spokesperson for Manchester Airport said: “We apologise to any customer who feels their experience was not of the standard we want to deliver over the past two years.
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“The pandemic was the biggest crisis faced by our industry in its history.
“At one stage, passenger numbers at Manchester Airport dropped to just 5% of normal levels and airports around the world had to cut costs just to survive.
Manchester’s Terminal 3 received the lowest customer score of 38%, according to Which? / Credit: The Manc Group
“Earlier this year, the whole of the travel industry then faced unprecedented challenges as travel restrictions were removed and demand returned rapidly to the market, and Manchester Airport was no different. The hugely competitive employment market and delays in training and vetting meant there were times when we were unable to keep up with passenger demand, which resulted in longer waiting times than we would like.”
The spokesperson added that the Airport is “looking forward to delivering a positive experience to all our passengers this winter, and into summer 2023.”
Featured Image – Manchester Airport
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One in 10 Brits are fired or disciplined after their work’s Christmas party, new survey finds
Emily Sergeant
We’re in peak office Christmas party season right about now.
With just under two weeks to go until the big day itself is here, many businesses across the UK are treating their staff to night out to celebrate both the festive season and all of the hard work they have been putting in throughout the year… and as you can expect, these are usually quite eventful gatherings, shall we say.
But now, a survey by has shed light on just how ‘eventful’ they actually are, as a new survey has revealed that, apparently, one in ten Brits face some sort of disciplinary action or dismissal due to their behaviour at Christmas parties.
The study was conducted by After Drink, and included more than 2,000 participants.
During the research, it was highlighted that 89% of employees admitted to drinking alcohol at these events, Lad Bible reports – with 65% of these confessing that they drank “excessively”.
One in 10 Brits get fired or disciplined after their work’s Christmas party / Credit: Kraken Images | Mimi Thian (via Unsplash)
There are a multitude of incidents which could lead to disciplinary action in the workplace nowadays, but according to the survey, some of the common reasons following festive celebrations with colleagues included inappropriate comments (23%) and even getting into fights (21%).
16% of these incidents were because of drug use during the event, while inappropriate interactions with colleagues accounted for 14%.
Some of the legal reasons you can be fired from your place of work after a Christmas party include gross misconduct, drunken behaviour, and fighting of any kind.
Despite all these risks, however, Christmas parties still remain as popular as always, and a whopping 79% of respondents said they are planning to attend theirs this year.
Clearly, the moral of the story here is , enjoy yourself… but just not too much.
Featured Image – The OurWhiskey Company (via Pexels)
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Half of Mancs don’t know how to cook Christmas dinner, new survey reveals
Emily Sergeant
Christmas dinner is one of the key parts of any festive celebration.
No matter whether you choose to tuck into a traditional roast with all the trimmings and lashings of gravy, or you prefer to go for something a little different like a curry or a Chinese instead, your Christmas dinner is a chance to gather round with your loved ones and enjoy one of the heartiest meals you’ll likely have all year.
However, some shocking new figures have revealed that half of Manchester residents have no clue how to even cook a Christmas dinner.
Through a major study by the UK’s leading electrical retailer, AO.com, it was revealed that the majority of our city’s residents are “losing confidence” in preparing even the simplest of British dishes – with a traditional roast or Christmas dinner being one of them.
A new survey has revealed that half of Mancs don’t know how to cook Christmas dinner / Credit: Freepik | GoodFon
As part of its new campaign to get Brits back into the kitchen, AO found that just 57% of respondents reckon they would be able to make a roast dinner, 52% could whip up a classic shepherd’s pie, 58% could cook bangers and mash, merely 61% could prepare a full English breakfast, and again, only 57% could tackle fish and chips.
Classic desserts are clearly a struggle for us Mancs too, according to the survey, as only 19% of respondents said they’d feel confident cooking a Christmas pudding.
The survey also found that nationwide, it was Gen Z – those between the age of 16 and 27 – that are the least confident in their ability to cook great British classics, while on the other end of the spectrum, Baby Boomers are the most capable, proving that culinary confidence increases with age.
Our region’s residents are apparently ‘losing confidence’ at cooking simple British classics / Credit: Freepik
Commenting on the results, Jay Lockton, oven expert at AO.com, said: “Kitchens should be a place of creativity and joy, but our data shows that a lot of people in Manchester are losing confidence in preparing even the simplest of British dishes.
“Based on our findings, many younger people may be opting for convenience foods or takeaways due to their busy schedules and the perception that cooking from scratch is time-consuming or difficult.
Emily Sergeant -
27th October 2022 
