Manchester Airport has officially been declared the worst airport in the UK, according to a new survey by consumer choice group Which?
The UK’s third largest airport grabbed headlines repeatedly due to its scenes of chaos for travellers this past summer – with long delays, unplanned flight cancellations, and queues so long that many were required to turn up hours in advance and even then still miss their flights in the most unfortunate cases.
And now, the country’s biggest consumer body has named it the worst in the UK.
For its annual survey, Which? gathered feedback from more than 7,000 people about their experiences of flying from UK airports between July 2020 and July 2022 – with Manchester’s Terminal 3 receiving the lowest customer score of 38%.
Angry travellers from our region’s airport over the past two years described their experiences “chaotic”, “heaving”, and “an end-to-end shambles, with people explaining they were mainly frustrated by the queues throughout the place – for everything from getting through security, to buying something to eat and drink.
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Manchester Airport has officially been declared the worst airport in the UK / Credit: The Manc Group
Terminal 1 (41%) and Terminal 2 (47%) did fare a little better in the survey than Terminal 3, but passengers said they were still pretty irritated by long waits.
According to Which?, it’s not just the recent survey results that have been pretty damning for Manchester Airport, as many of its members have regularly reported over the years that the airport is “grim”, with others saying the layout was “poorly designed”, and that basically, “it’s just not a nice airport.”
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Manchester’s neighbouring airport, Liverpool John Lennon Airport, however, has come out with a glowing review from the Which? survey – receiving a ‘Which? Recommended Provider’ status and obtaining a score of 83%.
“It’s much smaller, less manic and so much more civilised than Manchester,” one passenger claimed.
We've ranked airports up and down the country. Where has your go-to airport landed in our table? ✈️ https://t.co/3p8uSoz1L3
Speaking on taking the title as the UK’s worst airport, and addressing the survey head-on, a spokesperson for Manchester Airport said: “We apologise to any customer who feels their experience was not of the standard we want to deliver over the past two years.
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“The pandemic was the biggest crisis faced by our industry in its history.
“At one stage, passenger numbers at Manchester Airport dropped to just 5% of normal levels and airports around the world had to cut costs just to survive.
Manchester’s Terminal 3 received the lowest customer score of 38%, according to Which? / Credit: The Manc Group
“Earlier this year, the whole of the travel industry then faced unprecedented challenges as travel restrictions were removed and demand returned rapidly to the market, and Manchester Airport was no different. The hugely competitive employment market and delays in training and vetting meant there were times when we were unable to keep up with passenger demand, which resulted in longer waiting times than we would like.”
The spokesperson added that the Airport is “looking forward to delivering a positive experience to all our passengers this winter, and into summer 2023.”
Featured Image – Manchester Airport
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Manchester crowned UK’s best-value stag do destination for 2026
Emily Sergeant
Prague, Amsterdam, Benidorm, and now… Manchester?
Jetting off to some of Europe’s cheapest capital cities for a boozy night out with your mates before tying the knot is pretty common-place in the world of stag do culture nowadays.
But some new research has now revealed the UK cities that deliver a legendary last hurrah without the price tag, or the need to hop on a plane.
Chillisauce, the UK’s leading hen and stag organiser, has analysed 81,000+ recent group bookings alongside survey feedback from 4,738 stag groups, cross-referenced against live 2026 travel fares, accommodation, and pint prices.
To devise its top 10 list, real price data has been blended with verified group satisfaction to guarantee stags and their pals the best experience.
With the pull of a major city with music, sport, food, and nightlife without London prices, Manchester was crowned the best-value city for a stag do in 2026 overall.
Manchester has been crowned the UK’s best-value stag do destination for 2026 / Credit: Manchester City Council | shawnanggg (via Unsplash)
The average pint runs a little higher in Manchester than the smaller cities on the list, but groups rated the sheer scale and quality of the night out well above the cost, calling it ‘much more affordable than the South of England’ and ‘cheaper than London’.
For a weekend in Manchester, research found that the average cost per person includes £86.36 for accommodation, £36.66 for an activity, £25.08 for a drinks package, £29.35 for a meal, and the average pint coming in at £6.
“We send thousands of groups to Prague, Amsterdam, and Benidorm every year,” said Robyn Davis, Head of Stag and Hen at Chillisauce,”but Manchester keeps delivering nights out that groups tell us beat their expectations.
“There are also those only-in-Manchester touches too, like catching a match at Old Trafford or the Etihad on the same trip.
“Groups describe the locals as up for a laugh and the whole city as ‘built for a stag weekend,’ with a huge number of them already planning to go back, which is the real test of a great destination.”
Other northern destinations on the top 10 list include Newcastle, Leeds, and Liverpool.
Manchester furniture outlet LOFT is hosting a major closing-down sale with up to 70% off
Emily Sergeant
Manchester furniture outlet LOFT is hosting a major closing-down sale with up to 70% off.
Okay, so it’s not technically closing down per se, but the current LOFT premises off Hyde Road near Piccadilly will officially close doors on 30 September, as the business consolidates its operations and relocates to its newly completed headquarters over at Trafford Park.
Unlike a typical closing-down sale, the stock isn’t old or unwanted. Instead, it’s a live snapshot of LOFT’s day-to-day business, and everything must go.
LOFT is known for furnishing properties across the build-to-rent, student accommodation, co-living, private rented, and social housing sectors, and that constant turnover naturally generates surplus – whether it be project overstock, end-of-line pieces or discontinued items making way for new collections.
The move over to Trafford Park is said to be a moment to clear the warehouse ‘completely’ and start the new chapter with a clean slate.
Manchester furniture outlet LOFT is hosting a major closing-down sale with up to 70% off / Credit: Supplied
This means that everything, from sofas and beds, to dining sets, armchairs, and home accessories, must go before the move, with prices already reduced by 50 to 70% below RRP.
Benjamin Hall, who is the Founder and CEO of LOFT, says this is the ‘biggest and best value’ sale the company has ever offered.
He explained: “As we settle into our new home at Trafford Park, we want a completely clean slate. Whether you’re a homeowner after a one-off bargain, or a landlord, agent or developer furnishing multiple units on a budget, there has never been a better time to visit.”
Emily Sergeant -
27th October 2022 
