Manchester Airport has officially been declared the worst airport in the UK, according to a new survey by consumer choice group Which?
The UK’s third largest airport grabbed headlines repeatedly due to its scenes of chaos for travellers this past summer – with long delays, unplanned flight cancellations, and queues so long that many were required to turn up hours in advance and even then still miss their flights in the most unfortunate cases.
And now, the country’s biggest consumer body has named it the worst in the UK.
For its annual survey, Which? gathered feedback from more than 7,000 people about their experiences of flying from UK airports between July 2020 and July 2022 – with Manchester’s Terminal 3 receiving the lowest customer score of 38%.
Angry travellers from our region’s airport over the past two years described their experiences “chaotic”, “heaving”, and “an end-to-end shambles, with people explaining they were mainly frustrated by the queues throughout the place – for everything from getting through security, to buying something to eat and drink.
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Manchester Airport has officially been declared the worst airport in the UK / Credit: The Manc Group
Terminal 1 (41%) and Terminal 2 (47%) did fare a little better in the survey than Terminal 3, but passengers said they were still pretty irritated by long waits.
According to Which?, it’s not just the recent survey results that have been pretty damning for Manchester Airport, as many of its members have regularly reported over the years that the airport is “grim”, with others saying the layout was “poorly designed”, and that basically, “it’s just not a nice airport.”
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Manchester’s neighbouring airport, Liverpool John Lennon Airport, however, has come out with a glowing review from the Which? survey – receiving a ‘Which? Recommended Provider’ status and obtaining a score of 83%.
“It’s much smaller, less manic and so much more civilised than Manchester,” one passenger claimed.
We've ranked airports up and down the country. Where has your go-to airport landed in our table? ✈️ https://t.co/3p8uSoz1L3
Speaking on taking the title as the UK’s worst airport, and addressing the survey head-on, a spokesperson for Manchester Airport said: “We apologise to any customer who feels their experience was not of the standard we want to deliver over the past two years.
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“The pandemic was the biggest crisis faced by our industry in its history.
“At one stage, passenger numbers at Manchester Airport dropped to just 5% of normal levels and airports around the world had to cut costs just to survive.
Manchester’s Terminal 3 received the lowest customer score of 38%, according to Which? / Credit: The Manc Group
“Earlier this year, the whole of the travel industry then faced unprecedented challenges as travel restrictions were removed and demand returned rapidly to the market, and Manchester Airport was no different. The hugely competitive employment market and delays in training and vetting meant there were times when we were unable to keep up with passenger demand, which resulted in longer waiting times than we would like.”
The spokesperson added that the Airport is “looking forward to delivering a positive experience to all our passengers this winter, and into summer 2023.”
Featured Image – Manchester Airport
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Iconic Manc movie 24 Hour Party People is set to return to cinemas for its anniversary
Emily Sergeant
One of Manchester’s most iconic movies is set to return to the big screen next month.
Remastered in 4K and returning to UK cinemas to mark 24 years since its original release, Michael Winterbottom’s 2002 biographical comedy drama film, 24 Hour Party People, tells the story of Manchester‘s popular music community from 1976 to 1992 – specifically about Factory Records‘ founder Tony Wilson.
The film begins with the punk rock era of the late 1970s, before moving through the 1980s into the rave and DJ culture, and of course, the ‘Madchester‘ scene of the late 1980s and early 1990s.
The narrative largely follows the career of Tony Wilson, played by Middleton-born actor Steve Coogan, while also covering the careers of the major Factory Records artists – especially Joy Division and New Order, as well as A Certain Ratio, The Durutti Column, and Happy Mondays.
If you haven’t seen 24 Hour Party People before, it’s a dramatisation based on a combination of real events, rumours, and urban legends, as the film is sure to make clear.
Coogan is joined by a cast by a mixture of big names and, at the time, rising stars like Paddy Considine, Shirley Henderson, Lennie James, John Simm, Ralf Little, Andy Serkis, Sean Harris, John Thomson, and even Peter Kay, alongside cameos from other figures connected to the Manchester music scene.
Before it returns to cinemas, the film will first open music and media festival/conference, Beyond The Music, at MediaCity in Salford on 6 October.
The screening at the festival will also be followed by a Q&A with Coogan, Winterbottom, and producer Andrew Eaton.
24 Hour Party People will then be re-released in UK cinemas from 9 October, and you can check your local cinema for screening times and book tickets online now.
Featured Image – Altitude
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Bury actress Kate O’Flynn wins big at 2026 Emmys with record-breaking comedy show
Emily Sergeant
Did you know that one of the big winners at the 2026 Emmy Awards last night was actually an actress from Bury?
In case it wasn’t on your radar, American television‘s biggest night, the Emmys, took place yesterday evening over in Los Angeles, and several records were broken in the process – including Apple TV’s comedy horror Widow’s Bay taking home the most Emmys ever for a single series of a comedy show, with 14 of them.
Widow’s Bay tells the story of mayor Tom Loftis, played by Welsh actor Matthew Rhys, who is trying to boost tourism on his rugged New England island, but must navigate several strange events that suggest it might be cursed.
Created by Katie Dippold, and executive produced and directed by Hiro Murai, Widow’s Bay was released in late April to widespread critical acclaim.
At the 78th Primetime Emmy Awards last night, the show scooped a record 14 awards, including for Outstanding Comedy Series, several acting wins, and wins for directing and writing too.
One of those acting wins was Kate O’Flynn for Best Supporting Actress in a Comedy Series – an actress who hails from the Greater Manchester town of Bury.
Kate stars as Patricia Moyer, mayor Tom’s eccentric assistant in the show.
She grew up in Holcombe Brook near Ramsbottom, and was educated at Bury Grammar School, before she went on to train at the Royal Academy of Dramatic Art (RADA) in London, graduating with a Bachelor of Arts (BA) in Acting in 2006.
Taking to the stage to accept her award last night, Kate said in her speech: “I want to thank our mayor [Matthew Rhys] and all the residents of Widow’s Bay, in front and behind the camera – you’re amazing. This is the role of a lifetime, thank you Katie and Hiro for trusting a Lancashire lass to play a sassy broad like Patricia. And thank you Apple [TV] for saying yes.
“Thank you Nicky and Tony for looking after me, my family back home, my mum and dad, and the loves of my life, my husband and our darling daughter – another sassy broad in the making.
Emily Sergeant -
27th October 2022 
