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Slam Dunk festival apologises after fans complain of queues so long they ‘didn’t eat’
'I'm having serious doubts of ever coming again'
Slam Dunk, a huge rock and punk festival, has issued a statement apologising to fans for ‘issues’ on site.
Festival organisers address a range of problems at the site – which takes place simultaneously in both Temple Newsam in Leeds and Hatfield – ranging from traffic flow, car parking, food vendors, toilets, accessibility and queues.
The lengthy statement said that the Slam Dunk team would ‘conducting a thorough investigation, whilst working extremely hard to rectify all problems for future events’.
It comes after hundreds of festival-goers complained of poor organisation and ‘overcrowding’ at both sites – though Slam Dunk has sought to assure people that it was not oversold, The Hoot Leeds reports.
A common complaint amongst fans was the huge waits for food traders, with many reporting that they gave up and didn’t eat.
This year’s festival was headlined by Enter Shikari, The Offspring, and Billy Talent, drawing in thousands of music fans from across the north.
One person said: “Had a great day today at @SlamDunkMusic but definitely lessons to be learned – queues everywhere were a joke (1hour+ minimum) and people were going hungry and without water or drinks because of it. Got to be sorted out for next year.”
Someone else posted: “Three hour wait for food so we abandoned the queue. Now queueing for ice cream as a meal substitute while only hearing Flogging Molly. Got us trapped here all day with not enough of anything: water points, food, toilets, routes in&out. F*cking sh*te.”
One festival goer commented on Slam Dunk’s Instagram page: “I’ve been going to SlamDunk for years now but this year has to have been the worst! And might have possibly put me off for ever returning. It’s amazing seeing the festival grow, but when it reaches the point where people’s safety it as risk it might be worth reconsidering everything.”
Others followed with similar comments like “Luckily we left early because we were starving, the amount of people I’ve seen that have been complaining about waiting 2-3 hours to get out of the carpark or waiting 2 hours for a taxi is shocking. This used to be my favourite festival of the year, it’s my 6th slam dunk and now I’m having serious doubts of ever coming again just due to how poorly organised it was.”
However, there have also been plenty of comments from those that attended the festival highlighting different experiences.
A comment left on Slam Dunk’s Instagram statement read: “Bloody great weekend guys. Don’t let the internet ruin it”.
Slam Dunk’s full statement about the 2023 festival
“Slam Dunk Festival would like to address issues which have been raised across the weekend.
“We recognise there were problems and that some customers did not have an experience to the standard which they expected. We would like to apologise for the issues which occurred and reassure our customers that we are committed to improving the event.
“We would like to assure all customers that neither event was oversold, and customer safety is, and always will be, paramount to the festival. Like all other major events, all our event plans were reviewed by local authorities and are in line with industry standards.
“In response to the car parking and traffic issues, as previously highlighted there was an unprecedented number of cars arriving to the festival site who hadn’t pre-booked car parking. This alongside other external factors created a traffic flow issue which inevitably caused delays into the festival site. As a measure to combat the traffic flow issue we made the conscious decision to stop checking passes for parking to increase the rate of entry to the car park and to prevent further delays. Keeping this in mind, we have made the decision to no longer provide on the day car parking, from next year only those who have pre-booked their car park tickets will be permitted to park on site, along with other measures we are looking to implement, we believe these will create smoother entry into event.
“We also recognise the issues surrounding food vendors and queues. We were assured that we had an adequate number of food vendors for the expected number of attendees, however, we recognise that this wasn’t the case, and we are committed to increasing the number of traders at future events, along with where they are located.
“Similarly, we recognise related issues surrounding toilets and water points. We would like to reassure customers that these facilities are in line with industry recommendations and have been increased from previous years, however this is something which we will increase further for future events.
“We are also aware of access issues, and we will be contacting our access customers directly for their feedback.
“We recognise there are other issues not highlighted in this statement. We will be conducting a thorough investigation, whilst working extremely hard to rectify all problems for future events. We have always been committed to increasing customer experience and we welcome feedback to do this. We encourage customers to complete our post event survey to assist us with this.
“North – https://forms.gle/jPNFE4w2icfGxGtC7
“South – https://forms.gle/3nV9zJQnC4dkhz558
“Slam Dunk Festival 2023 would like to thank everyone who has provided their indispensable feedback so far. If you haven’t already, please raise any concerns with us directly through our post-event survey.
“We are sorry about the issues that were encountered over the weekend, we take full accountability, and we are committed to improving our service.
“It is with your feedback, as registered in this survey, that we will be able to consider all concerns when planning future events. We apologise that some of you did not have an experience that was up to the standard you expect when you attend Slam Dunk Festival
“We are listening to you. We will be updating you on our plans to improve Slam Dunk Festival 2024 later this summer once we have collected all of your feedback.
“Team Slam Dunk”.
You can leave your feedback for the Slam Dunk North Festival on this Google Form from organisers here.
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Feature Image – Slam Dunk
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Katy Perry at AO Arena, Manchester – stage times, setlist, tickets and more
Daisy Jackson
Katy Perry will be playing a huge arena show here in Manchester this week, with a sold-out night at the AO Arena imminent.
The popstar is bringing her The Lifetimes Tour, which features an extravaganza of props and pyrotechnics, to town on Wednesday 8 October.
The Roar singer will be heading to the AO Arena this week, alongside shows in Sheffield, Glasgow, Birmingham and London.
Whether you’re going to watch hits like ‘California Gurls’, ‘Hot ‘N’ Cold’ or excited for the newer tracks like ‘I’m His, He’s Mine’, it’s sure to be one of the biggest gigs to hit the legendary arena all year.
Perry has the second most Diamond-certified singles in for a female artist in the U.S, four guiness world records and five UK number one hits.
Her latest album ‘143’, which is a numeric synonym of ‘I love you’ and the singer’s angel number, came out last year and stormed straight into the top 10 on the UK album charts.
If you’re heading to Katy Perry at the AO Arena tonight, we’ve rounded up all your essential information.
Stage times for Katy Perry at the AO Arena
The AO Arena hasn’t yet confirmed exact stage times for tonight’s show, but we do have enough information to give you a good estimate.
Doors will open at 6pm, with a show start of 7.45pm.
That will mean the support act should wrap up around 8.15pm and Katy Perry is likely to take to the stage between 8.30pm and 8.45pm.
Who’s supporting Katy Perry at the AO Arena?
For her Manchester show, Katy Perry will be supported by singer-songwriter Goldie Boutilier.
Goldie, who has also performed under monikers Kay, My Name Is Kay, and Goldilox during her career, will be joining Katy on most of her UK dates, before handing over the reins to Au/Ra and then Becky Hill.
Tickets for Katy Perry at the AO Arena
Katy Perry has completely sold out the AO Arena with The Lifetimes Tour, with no general tickets left at all.
However, there are a few tickets remaining on Ticketmaster’s resale platform, which are priced between £78.73 and £131.18 each.
Expected setlist
Katy has split her show into sections she’s calling ‘Levels’, as a nod to the video game inspiration behind the tour.
Each one is absolutely packed with pop bangers, as you’d expect.
Here’s the latest setlist from her most recent show in Glasgow.
- Level 1: Artificial
- ARTIFICIAL
- Chained to the Rhythm
- Teary Eyes
- Dark Horse
- Level 2: Woman’s World
- WOMAN’S WORLD
- California Gurls
- Teenage Dream
- Hot n Cold
- Last Friday Night (T.G.I.F.)
- Peacock
- I Kissed a Girl
- Level 3: Nirvana
- NIRVANA
- CRUSH
- I’M HIS, HE’S MINE
- Wide Awake
- Level 3.5: Choose Your Own Adventure (fan requests)
- Witness
- The One That Got Away
- Double Rainbow
- ALL THE LOVE
- Level 4: Mainframe
- E.T.
- Part of Me
- Rise
- Encore:
- Roar
- Daisies
- LIFETIMES
- Firework
How to get to AO Arena
Tram
For those of you heading to AO Arena, luckily, it’s connected to Manchester Victoria Station, and it has an integrated Metrolink stop to make your life even easier.
Head along the pink, light blue or yellow lines directly to the Victoria stop, and you can get off the tram literally spitting distance from the arena. You can find the full map HERE.
Train
Considering this live entertainment venue is situated right in the middle of one of Manchester’s most frequented stations, concertgoers should find no problem getting to the arena, wherever they are.
Bus
A variety of buses cover AO Arena and Victoria Station on their route, such as the 2 bus, which stops just a one-minute walk away from the venue.
A full list of buses and their routes can be found HERE.
Getting there by car and parking
The Arena has its own official CitiPark, with 958 car parking spaces, including 40 Blue Badge parking bays, which can be booked in advance.
Alternatively, anyone attending a gig can park at their nearest train station and jump on a train service or the various Metrolink park and ride facilities.
Walk/cycle
Greater Manchester now also offers the option to hire bikes through the Beryl app, with riders able to locate, unlock, get to their destination and then safely lock up the bike all through an easy-to-use app.
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Manc music legends James announce MASSIVE hometown show
Danny Jones
Greater Manchester music legends James have just revealed a massive hometown show here in the city centre as part of a landmark domestic arena tour.
Daisy bucket hats at the ready.
James is arguably the epitome of what it is to be the understated, underdog British band; they’ve gone about the business of making quality music somewhat quietly for several decades now, but they’ve had a fresh wave of interest over the past year or so
Having opened up for the likes of Catfish and the Bottlemen’s comeback shows, not to mention playing multiple big festival slots in recent months alone, they’ve now announced a huge run of UK arena shows – and nowhere does a James crowd quite like us Mancs.
Announced as part of the celebrations around their Nothing But Love ‘best of’ LP, which pulls tracks from James’ whopping 18 studio albums, the new run of UK arena shows in 2026 follows on from numerous noteworthy shows this calendar year.
In addition to the aforementioned outdoor gigs, like their stunning sold-out night at The Piece Hall in Halifax – not too far from frontman Tim Booth’s hometown in Yorkshire – the indie veterans also celebrated a huge landmark in 2025.
Surpassing the milestone of 40 years as a band, with a lineup that’s remained largely intact and only really grown in terms of live session players and touring bandmates.
The new “definitive” greatest hits record also includes two brand-new songs in ‘Wake Up Superman’ and ‘Hallelujah Anyhow’, both of which are produced by Leo Abrahams, who worked with the band on their long-awaited number one album Yummy in 2024 – a feat loooong overdue if you ask us.
As evidenced by the sheer amount of new material they continue to put out and the almost non-stop touring, they remain one of the most prolific artists in the country. FACT.
You can see the rest of James’ upcoming tour dates, including a healthy number of Northern stops in the likes of Liverpool, Leeds and more.
James UK arena tour dates 2026
- Fri 2 Birmingham Utilita Arena
- Sat 4 Leeds First Direct Bank Arena
- Tues 7 Aberdeen P&J Live
- Wed 8 Glasgow OVO Hydro
- Fri 10 Newcastle Utilita Arena
- Sat 11 Liverpool M&S Bank Arena
- Mon 13 Cardiff Utilita Arena
- Tues 14 Nottingham Motorpoint Arena
- Fri 17 London The O2
- Sat 18 Manchester Co-op Live
With James returning to Manchester for their Co-op Live arena debut next April, along with a sensational support slot from fellow local legends, Doves (I know, how lucky are you lot?!), you can bank on this one selling out quickly.
General admission goes on sale this Friday, 10 October at 9:30am, so you’d better be ready to grab yours in a flash.
You can find the ticket link HERE, and we’ll see you in the crowd for a good ol’ singalong.
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Featured Images — Ehud Lazin/Press shots (supplied)
Sophie Smith -
1st June 2023 
