The Supreme Court has ordered insurers to pay out hundreds of millions to businesses following claims made during the COVID pandemic.
Thousands of small firms have been waiting for money to cover losses from the first national lockdown, which they believed would be covered by business interruption insurance.
However, despite companies being unable to trade, many insurers – including the likes of Hiscox, RSA, QBE, Argenta, Arch and MS Amlin – refused to pay, arguing that only specialist policies covered such widespread closures.
The Supreme Court has now rejected this appeal, with insurance companies being urged to pay up on many policies.
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This will be of huge relief to all those businesses which took out business interruption insurance who have yet to receive a penny. It shouldn’t have gone this far. https://t.co/JC3Xrr0ltX
The Hiscox Action Group (HAG), representing 400 claimants, called the ruling a “full victory”.
MP for Manchester Central Lucy Powell also hailed the decision as a “relief”, saying “it shouldn’t have gone this far”.
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One firm representing companies that have suffered losses due to COVID-19 is My Business Solicitor – which is supporting claims for actual and forecast losses, loan charges, staff costs and rent.
The company warned businesses: “Many insurance companies will now approach previous and potential claimants to make a minimal offer of compensation in order to reduce their costs.
“You deserve more.
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“As lockdown measures tighten, there is no better time to claim.”
Sheldon Mills, from the Financial Conduct Authority (FCA), which brought the case on behalf of policyholders, said: “Coronavirus is causing substantial loss and distress to businesses and many are under immense financial strain to stay afloat.
“Today’s judgment decisively removes many of the roadblocks to claims by policyholders.
“We will be working with insurers to ensure that they now move quickly to pay claims that the judgment says should be paid, making interim payments wherever possible.”
You can find out if you’re eligible for a claim by visiting My Business Solicitor online.
Business
Manchester Airport releases statement after customer data stolen in ‘targeted’ cyber security attack
Emily Sergeant
Manchester Airport has released a formal statement after data was stolen from 8.7 million customers in a ‘targeted’ cyber security attack yesterday.
Manchester Airport Group (MAG) – which operates Manchester Airport, Stansted, and East Midlands Airport – said the cyber security incident happened at around 1pm yesterday (Thursday 27 August), and that the data seized from 8.7 million customers included email addresses, phone numbers, vehicle registrations, and postcodes.
The data that was stolen related to car park, lounge and Fast Track bookings, and in-airport WiFi sign-ups, MAG stated.
It was initially confirmed that the system the hackers accessed did not hold customers’ bank or payment details, however, and that all other regular airport operations and customer parking continued uninterrupted.
Manchester Airport has now released a formal statement to reassure customers that they are taking the matter ‘extremely seriously’.
The statement reads: “Manchester Airport Group has been subject to a cyber security incident by an unauthorised third party.
“A quantity of customer data has been obtained that relates to car park, lounge and Fast Track bookings and in-airport WIFI sign-ups at Manchester, Stansted and East Midlands airports.
“We immediately contained the risk and have been working with specialist advisors and taking appropriate steps to protect our customers and systems. We have informed and are working with the relevant authorities, and at no point has passenger safety or aviation security been compromised.”
MAG insisted that the incident had not resulted in any ‘operational disruption’, adding: “Airport operations remain unaffected and customer parking services continue to operate normally.
“Neither MAG nor the system accessed hold customers’ bank or payment details. The data that has been accessed includes customers’ email addresses, phone numbers, vehicle registrations and postcodes.
“We would like to reassure customers that Manchester Airport Group takes the security of customer information extremely seriously, and we apologise for any inconvenience or concern caused.”
Featured Image – MAG
Business
Workers at major Manchester city centre hotel to strike this bank holiday weekend
Emily Sergeant
Workers at one of the most prominent hotels in Manchester city centre are set to strike this bank holiday weekend.
Workers at Kimpton Clocktower Hotel and its bar venue The Refuge, who are members of the union Unite, will take 24 hours of strike action on Saturday (29 August) in what is said to be a ‘long-running dispute’ over union busting.
The strike day chosen by the workers is the second day of this year’s Manchester Village Pride, and is historically the most lucrative day of the year for their employer.
This is because Kimpton Clocktower is located very close to the Pride Parade route, and for several years has been a very popular location for people attending the festival, and even runs a number of Pride events itself.
Unite says that for months now, workers at the Kimpton Clocktower – which is owned by InterContinental Hotels Group UK (IHG) – have been asking for formal union recognition to improve conditions after raising several issues with management, but IHG UK has refused this and instead ‘targeted’ the union for its actions.
Workers at a major Manchester city centre hotel are set to strike this bank holiday weekend / Credit: Rebecca Hope Photography (Supplied)
Previous strikes have already taken place this summer, apparently causing ‘financial hits’ to the business in the process – with the bar being forced to close early at several events as there were not enough staff to cover them.
“A strike on Kimpton’s most profitable day is entirely of its own making,” commented Unite regional officer, Alison Treacher. “Throughout this dispute, Kimpton Clocktower management have treated its loyal workforce with contempt and our members have shown they will not stand for it.
“There is still time to avoid this highly disruptive strike action, but that relies on IHG changing tack by listening to its members and giving them the union recognition they have long been calling for.”
This dispute is said to be the first ever hospitality strike in the North West.
Unite is currently running a petition demanding that IHG UK stop targeting union activists, recognise the Kimpton workers rights to have their grievance heard collectively, and support their union recognition campaign.