The Supreme Court has ordered insurers to pay out hundreds of millions to businesses following claims made during the COVID pandemic.
Thousands of small firms have been waiting for money to cover losses from the first national lockdown, which they believed would be covered by business interruption insurance.
However, despite companies being unable to trade, many insurers – including the likes of Hiscox, RSA, QBE, Argenta, Arch and MS Amlin – refused to pay, arguing that only specialist policies covered such widespread closures.
The Supreme Court has now rejected this appeal, with insurance companies being urged to pay up on many policies.
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This will be of huge relief to all those businesses which took out business interruption insurance who have yet to receive a penny. It shouldn’t have gone this far. https://t.co/JC3Xrr0ltX
The Hiscox Action Group (HAG), representing 400 claimants, called the ruling a “full victory”.
MP for Manchester Central Lucy Powell also hailed the decision as a “relief”, saying “it shouldn’t have gone this far”.
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One firm representing companies that have suffered losses due to COVID-19 is My Business Solicitor – which is supporting claims for actual and forecast losses, loan charges, staff costs and rent.
The company warned businesses: “Many insurance companies will now approach previous and potential claimants to make a minimal offer of compensation in order to reduce their costs.
“You deserve more.
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“As lockdown measures tighten, there is no better time to claim.”
Sheldon Mills, from the Financial Conduct Authority (FCA), which brought the case on behalf of policyholders, said: “Coronavirus is causing substantial loss and distress to businesses and many are under immense financial strain to stay afloat.
“Today’s judgment decisively removes many of the roadblocks to claims by policyholders.
“We will be working with insurers to ensure that they now move quickly to pay claims that the judgment says should be paid, making interim payments wherever possible.”
You can find out if you’re eligible for a claim by visiting My Business Solicitor online.
Business
Chester Zoo is hiring a new keeper to look after its ‘birds and bees’
Emily Sergeant
Chester Zoo is currently hiring someone to look after its ‘birds and bees’, and you can get your applications in the for role now.
If you’re after a career change in 2026, then surely it doesn’t get much better than this?
The UK’s biggest charity zoo currently has a vacancy open for a Keeper to join the Invertebrates team, and for the right candidate, this offers a fantastic opportunity to work as part of the wider Ectotherms department – with a focus on native species conservation.
Chester Zoo is responsible for one of Europe’s largest and most-diverse animal communities, and this is your chance to be a part of what makes it so special.
For this full-time role, the zoo is looking for an ‘enthusiastic, dynamic, and motivated’ individual to provide extensive knowledge and proven expertise in caring for and managing all the native invertebrate species that live there.
The ideal candidate for this job will have a HND or degree level qualification in a zoological related science or equivalent experience, and have ‘outstanding’ observational skills and attention to detail, as well as be committed to ensuring the highest possible standards of animal health and welfare are met.
The role of ‘Keeper – Invertebrates’ is 40 hours per week on a 12-month Fixed Term basis, with the working week being 10 days out of 14, including weekends and bank holidays as rostered, and the salary being £25,500 per annum.
Working at Chester Zoo comes with an ‘excellent benefits package’ and loads of perks too, including a generous pension scheme, 33 days paid holidays per year, a healthcare plan, pension scheme, a staff pass so you can visit the zoo for free, and complimentary tickets for friends and family.
Think you’re fit for the job? The closing date for applications is 22 November 2026, and you can find out more and apply for the role here.
Featured Image – Chester Zoo
Business
Full list of Manchester restaurants set to add an extra £1 to bills to tackle homelessness this Christmas
Emily Sergeant
A handful of local restaurants will be adding an extra £1 onto every bill over the festive season to help fight street homelessness.
As November arrives, the temperatures begin to start dropping, and the nights set in a little earlier, people in Greater Manchester are once again able to give back while they dine at some of the best restaurants the region has to offer in the run up to Christmas, as the successful StreetSmart fundraising initiative is back for another year.
This year, 15 fantastic restaurants have come together to support local homeless charities as the campaign launches today (1 November).
Manchester independents such as Proloco, Erst, Ezra & Gill, Stretford Canteen, and Blue Eyed Panda are among those taking part in the campaign this year, alongside several city centre chain restaurants such as Lina Stores, Tampopo, Banyan, Manahatta, and San Carlo.
Now in its 29th year, StreetSmart works by each participating restaurant adding an extra £1 to every bill they deliver throughout November and December, with all of the money raised going directly to local homeless organisations, thanks to StreetSmart’s official sponsorship from LandAid.
Manchester restaurants are adding an extra £1 to bills to help fight homelessness this Christmas / Credit: Supplied | Rifqi Ali Ridho (via Unsplash)
Since launching in 1998, the campaign has raised over £16.2 million to support charities across the UK, providing practical help, from meals and emergency accommodation to healthcare, training, housing advice and routes towards finding a permanent home.
The StreetSmart team says it’s determined to deliver another record-breaking year in 2026, and provide much-needed support to the services that help some of the most vulnerable people in the city.
Manchester restaurants taking part in StreetSmart 2026
Proloco
Hache MCR
Bar Posie
SAMPA
Blue Eyed Panda
Ezra & Gill
Erst
Little Seeds
Lina Stores
Stretford Canteen
Hawksmoor
Manahatta
San Carlo Bottega
Tampopo
Banyan Bar & Kitchen
“The festive period can be an incredibly tough time for the vulnerable people in our community,” explained Glenn Pougnet, who is the Director of StreetSmart.
“StreetSmart provides a simple way for people to help some of our city’s most in need. Giving back whilst dining out at Christmas is what StreetSmart is all about, and we’re thrilled to have so many restaurants already taking part.
The Manc -
15th January 2021 
