One of the most popular traders at the Manchester Christmas Markets has shared a public apology statement after noticing its viral bakes ‘weren’t at the usual standard’.
The Flat Baker, which has been so popular in previous years Manchester City Council had to install a queueing system, thanked customers for their patience.
The bakery is famed for its Brazilian-inspired pastries, with its Christmas Markets offering featuring croissants served in a pot of molten pistachio sauce, and hot chocolates in an edible cookie cup.
But they said that an electrical issue at the stall left their viral croissants ‘cold and without texture’ and the team ended up pulling more than 20 boxes of croissants from sale.
The Flat Baker said they are ‘truly sorry’ to those who were served a croissant that wasn’t their usual standard, and assured fans that their electric warming cabinet is now back up and running, with every croissant ‘fresh, warm, and exactly as it should be’.
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The bakery is run by couple Matt and Deb, who recently opened their first proper cafe in Ancoats, just down the road from their original hatch.
They described this as a ‘tough week’ for the business and wrote: “Over the past week, some of you noticed that our croissants at the Christmas Market weren’t quite up to the usual Flat Baker standard, and you were right.
“Unfortunately, due to electrical issues at our stall (managed by the event organisers), our warming cabinet couldn’t be used at all. That meant we couldn’t keep our croissants at their ideal temperature and texture throughout the day – something that’s essential for maintaining the quality we’re known for.
“We honestly didn’t realise how much this would affect the quality until it was too late, and that’s on us. Some of the croissants we served weren’t at our usual standard, and for that, we’re truly sorry.
“Without the warmer, their “shelf life” became much shorter, and they turned cold and lost texture far too quickly. We ended up bringing back over 20 boxes of croissants that we chose not to sell, because serving anything below our best just isn’t who we we are.”
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They continued: “And as for those 20 boxes… nothing will go to waste. We’re already turning them into something new, warm, and seriously delicious, you’ll find out soon.
“Thank you for your patience, your understanding, and your continued love for what we do. We’ll always choose quality, honesty, and creativity, even when things don’t go as planned.”
The Flat Baker are back at the Manchester Christmas Markets now, and you can find them at Piccadilly Gardens.
‘Manchester’s best lunch deal’ that’s only available for two hours a day
Daisy Jackson
There’s a cafe in the centre of Manchester that’s had queues all the way down the street thanks to its incredible value lunch deal.
Although it’s been in Spring Gardens for two years now, Meridian has remained one of Manchester’s best-kept secrets online, thanks to its decision to stay totally off social media until recently.
That hasn’t stopped the queues though, and they’re all here for the same thing – a loaded £5.80 lunch box.
Tucked away just off Market Street, Meridian is an unassuming cafe operated by founder Dan.
It’s much more than a coffee shop, with a menu of Asian fusion dishes served in the cafe, as well as for grab-and-go lunches.
The lunch boxes start from just £5.80, which gets you a box absolutely packed to the brim with delicious Chinese and South East Asian items.
You start off with a base of either egg rice fried, chips, or noodles; then lash on a sauce like Malaysian curry, Thai sweet chilli, or satay.
Meridian in ManchesterThe Meridian lunch boxes in Manchester
As for the toppings, there’s a massive list including popcorn salt n chilli chicken, Japanese gyozas, roasted pork ribs, tofu bites, and crispy spicy beef.
Plans officially submitted for ‘vibrant’ new food hall in Wythenshawe
Emily Sergeant
Are you feeling hungry? Good, because a new food hall is on the horizon.
That’s right – plans to transform Wythenshawe Civic have taken another exciting leap forward this week, as Manchester City Council and placemaker Muse have submitted a planning application to bring a brand-new food hall to the town.
Set to be housed within the three units next to the former Peacocks store – which has now been demolished – the new food hall will become a ‘vibrant’ destination for independent and local food vendors to attract people with ‘delicious and diverse’ offerings.
Developers also hope the new food hall will keep the suburban Manchester town’s centre ‘bustling’ throughout the day and into the evening.
The announcement that the new food hall is in the works comes as part of the already-announced plans for Wythenshawe Civic – with work to soon begin on everything from the public realm, and outside space, to the vacant office space above the existing Iceland-store, which will also be transformed into modern new workspace to support local start-ups and bring new jobs into the town centre.
Developers also recently submitted three separate applications to create 422 new affordable homes for social rent across three locations in the town centre.
“Listening to local people over the last year and more, we know that Wythenshawe residents want more from their town centre – more things to do, opportunities to spend time in Civic and night time attractions that give the area a lift and attract visitors,” commented Cllr Bev Craig, who is the Leader of Manchester City Council.
“This is the drive behind the Culture Hub. A place for local people with an interest in the arts to take part in creative activities, see a show or enjoy the cinema space – right in the heart of their community.
“This is another exciting chapter in the transformation of Wythenshawe Town Centre.”
Joel Chandler, who is the Senior Development Manager at Muse, added that developers are ‘moving at pace’ with plans to give the town centre the ‘regeneration it deserves’.
“The food hall will be a hive for a range of local outlets and will provide new spaces for the community to spend time in and give the town’s nighttime economy a major boost.”
Daisy Jackson -
13th November 2025 
