Karen’s Diner, the restaurant where staff are deliberately rude to customers, has been hit with a zero food hygiene rating from inspectors.
The popular Australian chain – which has opened UK sites in Manchester, Birmingham, and Sheffield, amongst others – might have built its reputation on shoddy hospitality but we’re not sure this is what they were aiming for.
Its latest diner was recently opened in Newport, South Wales, with staff welcoming a local hygiene inspector on 22 February as queues built up outside.
Following the visit, last week inspectors issued the diner with a zero rating alongside a list of ways it must improve.
Image: The Manc Eats
Image: The Manc Eats
Food standards fall into three categories: the hygienic handling of food, the cleanliness and condition of the facilities and building, and the system or checks in place to ensure that food sold or served is safe to eat.
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Food venues are then given an overall star rating of zero to five, with zero meaning urgent improvement is needed and five meaning hygiene standards fully comply with the law.
Since receiving its zero hygiene rating in Newport the diner has changed head chefs and, according to Paul Levin, who oversees Karen’s Diner’s operations in Europe, the kitchen is “now how a kitchen should be.”
However, according to the Food Standards Agency website, Newport is not the only Karen’s Diner with a poor hygiene rating. The Sheffield branch currently has a two, meaning improvement is required, and the Birmingham diner has a score of one, meaning major improvement is needed.
A Newport council spokesperson said: “A food hygiene inspection was carried out at Karen’s Diner in Friars Walk within a week of opening to the public.
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Image: The Manc Eats
Image: The Manc Eats
“Appropriate action was taken and the food hygiene rating will be published at the end of the month.”
A spokesman for Karen’s Diner in Newport said: “The visit took place five days after the official opening, whereby the restaurant had experienced delays with the gas installation.
“Karen’s Diner remains committed in ensuring the utmost care and attention is provided when it comes to food and hygiene standards, and following advice on necessary improvements by Newport City Council, has requested a revisit for the diner to be rescored to its deserved hygiene level.
“Although an initial score rating of zero has been provided, Karen’s Diner would like to reassure its customers that the rectifications by Newport City Council were acted upon immediately, and the diner continues to celebrate positive comments and reviews by their guests.”
Featured image – The Sheff
Eats
The best cosy pubs in Manchester city centre to hide away on a winter’s day
Danny Jones
There’s no better feeling than being tucked up all warm and cosy in one of many wonderful pubs in Manchester on a cold day in Manchester, and we should know – we get more than our fair sharethroughout the year.
Wind, rain, sleet or snow, there’s nothing that a couple of pints in one of our many beloved boozers won’t remedy and when it comes to the festive season, especially, there aren’t many places that make you feel as welcome as you would in your own front room like a cosy Manchester pub.
That’s why we’re giving you a heads-up on some of the very cosiest and most classic Manc pubs for you and yours to pile into when it’s miserable out.
We’ll cheers to that.
The 20 cosiest Manchester pubs
Let’s start with a personal favourite of ours that’s rather handily just around the corner from our office:
1. The City Arms – Central
The City Arms get filed firmly under ‘cosy pubs in Manchester’. (Credit: The City Arms via Facebook)
If you want to get out of the house and settle into a lovely little pub right in the city centre, then The City Arms is the perfect place to hide away from the weather whilst still enjoying the buzz of city life.
Calling all cask ale lovers, this place is your paradise, with some top-class ales on offer as well as some great meaty, veggie and vegan pies.
2. The Vine Inn – Central
Credit: Adam Fagen (via Flickr)Credit: The Manc GroupStumble out of one and straight into the other.
Just next door — and we mean that quite literally — is The Vine Inn: another Manc office favourite that gives you the perfect blend of ‘old man pub’ vibes but with the kind of mass appeal that sees countless punters piling into the pub and crowding outside on the streets, it’s that loved.
Luckily, you should be able to squeeze inside when the temperatures drop as it’s spread across three quaint, almost mini-floors (with two separate bars, by the way) that make it feel kind of like a beer bungalow, and that’s why it’s one of the cosiest pubs you’ll find in Manchester.
3. Lass O’Gowrie – Oxford Road Corridor
Credit: The Manc GroupSo long as you’re wrapped up properly, that little outside bit is one of the cosiest pub spots in Manchester (Credit: Lass O’Gowrie via IG)
“I was happy in the haze of a drunken hour”, so the song goes, and we wouldn’t be surprised if Morrisey was singing about the Lass when he wrote this; there’s always plenty of cheering, laughing and, most importantly, drinking in this popular city centre boozer.
Located just off Oxford Road, it offers everything from big screens showing the footy, hearty roast dinners perfect for this time of year, live comedy, music and more. What you’d call a traditional Manc pub kitted out with local memorabilia and filled with good people, you’ll hear no complaints from us.
4. The Circus Tavern – Portland Street
This is Manchester’s smallest pub and as if that wasn’t cool enough, it’s also one of the oldest pubs in the region, so it’s a must-see if you ask us. A perfect little Hobbit hole to cram in when it’s cold outside.
Built back in 1790, The Circus Tavern became a pub in 1840 and has been frequented by the likes of Georgie Best and many other famous Man United players down the years, many of whom you’ll see photos of on the walls. A tourist spot in its own right and, needless to say, very cosy indeed.
5. Mr Thomas’/Sam’s Chop House – Central
Just off Cross Street on the corner of Back Pool Fold, you’ll find what is, for our money, one of the ultimate cosy pubs you’ll find anywhere in Manchester city centre: Mr Thomas’ Chop House, a.k.a. ‘Old Tom’s’ — and then, head literally across the road and you’ll find its twin, Sam’s Chop House.
Set up by the Studd brothers of the same name, these two sibling boozers have been serving Mancs for over 150 years now and have grown a glowing reputation both for the beautiful condition of their historic bars and for their incredible food. If it was good enough for Lowry, it’s good enough for us.
Quite comfortably two of the cosiest pubs in all of Greater Manchester. (Credit: Mr. Tom’s Chop House via IG/The Manc Group)
6. The Marble Arch Inn – Ancoats
Heading over beyond Ancoats way and onto Rochdale Road, we have the birthplace of Marble Brewery and the company’s award-winning flagship venue, The Marble Arch. If you’re up for doing a winter’s day ‘the right way’, then The Marble Arch has to be involved.
With its gorgeous mosaic floors, ornate bar, nine hand-pull pumps serving brewery-fresh cask beer, eight carefully selected keg lines on rotation and a partridge in a pear tree, it’s simply one of the prettiest and most traditional pubs you could ask for. The food’s mega too.
Heading over to Salford now and we’ve got another beautiful boozer in The Kings Arms: a long-standing and simply sublime pub located not too far out of the city centre that’s well worth running into if you’re over that way and happen to get caught in the wind and rain.
Owned by adopted Manc musician Paul Heaton and made even more famous by live-in celebrity cat, Charlie, this real ale house with six curated hand pumps is a Manchester institution, not to mention great for live music and stand-up. Come on, what’s more cosy than a pub that comes with its own cat?
Sticking in Salford for a spell but down the road to Bexley Square, we always feel the lovely little spot that is The New Oxford never gets anywhere near as much credit as it should given its charm and incredible lineup of real ales and Belgian beers.
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Situated on a scenic cobbled corner that could easily be mistaken for some rural road in a small Cheshire village, this place is always packed with footy fans and a few extra in its courtyard during the summer months, but the regulars always know what’s up — not to mention they do a decent pint of Guinness too.
In case you missed it, @thenewoxfordpub over in Salford has a lick of paint and then some! 🤩
With renovators working round the clock for three weeks straight, the beloved local boozer is back open and looking better than ever.
Described as having the ‘oldest pub ceiling in the world’, you can collapse into a comforting armchair by the fire and muse over The Crown Kettle‘s 286-year-old history, pint in hand and plenty of tunes filling the room for sure.
With live music and DJ sets, regular beer-centric events, bingo, the odd pub quiz and plenty more, it’s no surprise this almost statuesque Manchester drinking staple has been named one of the best in the region — and it’s plenty cosy too, believe us.
Not just a super cosy pub but apparently one of the best reviewed watering holes in all of Greater Manchester.
10. Peveril Of The Peak – Central
If you close your eyes and picture a proper English pub, there’ll be round tables, old tiles stained with decades of history, an unbeatable selection of beer, and a jukebox that’s regularly manned by loveable regulars who always make sure to keep the room filled with a warm and fuzzy atmosphere.
That’s exactly what you get with the Peveril Of The Peak: an iconic Manc boozer whose green exterior you can spot from a mile away. It’s only a small gaff but packed with plenty of history, all the best people and it’s still being looked after by the city’s longest-serving landlady to this day. A proper good old gaff.
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Hallowed, cosy and homely – truly one of the most legendary pubs in Manchester. (Credit: The Manc Group)
11. The Briton’s Protection – Central
From one historic pub to another, you can head over to Great Bridgewater Street and channel your inner Tommy Shelby as you neck a neat bit of bourbon or scotch to warm the cockles and listen to the crackling flames of the open fires at The Britons Protection.
Another oldie but a goldie, the Briton was established in 1811 and has remained a local favourite snug pub ever since, showcasing over 300 whiskies as well as homemade pies and pasties at lunch. This piece of public house heritage has been under threat for a while now but us Mancs are keeping it alive.
Come on, as if we were going to leave out not only a contender for the ultimate cosy pub but possibly the very best boozer in all of Manchester. As well as serving comfortably the best Guinness in all the 10 boroughs and supposedly ‘the best outside of Ireland’, it’s also just everything you want on a cold day.
With live music every day, sport on the box pretty much 24/7; multiple lovely little nooks and more than enough bodies to keep the place warm even in the height of winter, not mention a whole new second floor, Mulligans of Deansgate is now twice the worldie it already was. Sláinte!
An award-winning music venue and a bloody good pub, ditch the open-air venues and stuffy bars this winter and dip into the cosy Eagle Inn instead and bask in its comforting warmth.
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Combining a traditional pub that delivers a real sense of ‘old Manchester’ with live music and three small rooms off a central corridor with a central bar — historically known by locals as ‘The Lamp Oil’ — The Eagle can’t really be called Salford‘s hidden gem anymore: it’s a rite of passage at this point.
Heading over the other side of the Irwell and to the picturesque canals of Castlefield, waterside pub and restaurant The Wharf is undoubtedly one of the cosiest pubs in Manchester, with the ground floor feeling like one big lounge, the upstairs making for the perfect cost date night spot and the outdoor terrace just as much a dream in winter as it is summer.
With amazing pub grub, a massive and ever-rotating drinks menu, as well as a patio that feels just as warming as the indoors with its big tipi and overhead heaters come winter, plus live music, hosting local clubs and various other events throughout the year, this place has it all. Plenty of cute pups too.
Back into the centre now and toward Gay Village for what remains one of the most cosy feeling pubs we’ve ever been in full stop, let alone just in 0161. If you’ve never been to The Molly House then you seriously need to right that wrong.
With a name that harks back to a fascinating backstory, there’s nothing more welcoming than the sight of the open hearth, the waft of their irresistible tapas menu; the glow of their multi-coloured Tiffany-style lampshades and a drinks menu to suit all tastes. It’s even better at Christmas. Enjoy!
Just a couple blocks over and back onto Portland Street, you’ve also got the Circus Tavern’s equally pokey little neighbour, The Grey Horse Inn. Once again, it’s among the smallest you’ll find in Manchester but is much more than a mere hole in the wall.
This single-room pub is one of the oldest buildings anywhere in Manchester and is run by Hydes Brewery. Basically just one not-so-big living room plonked right along one of the busiest roads in the city, this place is another very thing slice of Manc hospitality history.
Credit: Grey Horse Inn (via Facebook)
17. Cask – Castlefield and New Islington Marina
Circling back towards Castlefield again, you’ll find the original Cask and its lovely owners who have been serving local crafts and fine Belgian imports for over two decades now. The staff are beyond sound and always happy to talk you through the lineup; they even let you bring in your chippy from next door.
With a nice little garden area tucked away in the back, cosy booths and board games to be enjoyed, it’s no wonder they wanted to replicate their success with the sister bar over towards Ancoats and the Marina — and that’s exactly what they’ve done. Two very welcoming spots all year round.
Not too far from there, you’ll find an NQ favourite in The Bay Horse Tavern: two floors of pure warmth, good vibes, proper food and a steady flow of the good stuff.
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From its twinkly fairly light-draped interior to the perfectly dim-lit interior and variety or deals running throughout the week, the Thomas Street staple is busy no matter the season but there’s something very special about it in the winter. Top-tier Sunday roasts incoming.
Looks super pretty at this time of yearThey even still serve Boddies.Unreal food too.Credit: The Bay Horse Tavern (via Instagram)/The Manc Group
19. The Old Wellington – Exchange Square
Our penultimate stop is yet another historic site and cultural cornerstone that stood in Manchester for centuries — just not quite the same spot. Shambles Square feels fitting given how many times we’ve stumbled out of this place of a weekend.
Famously put up on stilts and relocated along with the attached Sinclairs Oyster Bar (also not a bad shout for this list), The Old Wellington might just be the closest you’ll get to feeling like you’re in Ye Olde England, stumbling across a tavern and bedding in on a rainy night with tankards full of mead. At least that’s what we always imagine when we’re in there, anyway. Long live The Old Welly.
Last but by no means least, no list of cosy Manchester pubs is complete without the always popular and music-filled Castle Hotel over on Oldham Street — another storied venue that only seems to get better with age.
Whether it’s live music or the jukebox, a solid Guinness or a pint of Robinson’s, this tightly-packed space is one of those where you’ll never leave without bumping into a familiar face or having a friendly chat with a total stranger. With multiple rooms, an upstairs and a simple but classic British pub aesthetic, you just can’t beat spots like this.
We hope that puts you in good stead for places to enjoy a cold one this winter, pardon the pun.
It goes without saying that lists like these are never going to every corner of Manchester justice and there are countless other cosy pubs that we would heartily recommend you settle in at when it’s baltic outside, but the list would go on forever if we did that and this should get you started at least.
The same goes for the rest of the 10 boroughs; we’re sure wherever you live in Greater Manchester you’ll know plenty more than us about the cosiest spots near you, but in case you’re looking to venture further out of the region, we’ve put together a list of a few corkers that are a bit more out of the way.
Featured Images – The Bay Horse Tavern/Kings Arms (via Instagram)/Amie Johnson (via Unsplash)
Eats
Tawny Stores – Inside the stunning canalside restaurant that’s Stockport’s loveliest addition
Daisy Jackson
There’s a tiny little opening on the outskirts of Stockport that’s so charming, with such delicious food, that we’re going to have to insist you all rearrange your plans to visit immediately.
This is Tawny Stores, a restaurant, cafe and deli where you can do everything from having a romantic candlelit dinner to scoffing a morning pastry to grabbing a loaf of bread to take home.
With a pretty canalside location, and windows that look out over the water, it’s already proving a fantastic addition to Greater Manchester.
Tawny Stores is in Marple Bridge, a picturesque village at the foot of the Peak District hills (which feels a million miles from Stockport, but the name on the wheelie bins doesn’t lie).
It may be a total pain in the arse to get to, especially with every-other train being cancelled, but getting stuck out here is far from being the end of the world.
From their tiny kitchen they cook an ever-changing menu that’s technical, but simple.
By the time you read this the menu will probably have changed again, but here we go anyway.
Rabbit pie at Tawny Stores in Marple Bridge. Credit: The Manc GroupA cheese toastie at Tawny Stores. Credit: The Manc GroupHomemade crisps and a glass of wine. Credit: The Manc GroupRoast squash and lentils at Tawny Stores in Marple Bridge. Credit: The Manc Group
We had a wild rabbit, cider and tarragon pie, with a crust that could win awards and a generous dollop of silky smooth mash.
There was a simple cheese and onion toastie, elevated by some top-quality bread and homemade chutney on the side.
A warming pile of lentils was then topped with roasted squash and a zingy and herby green sauce to zap it (and you) back to life.
And then there’s homemade focaccia, which you can order with olive oil or have it as a sandwich, where fillings are currently festive and include squash and stuffing, crispy sprouts and aioli, and pork Milanese and cranberry.
Inside Tawny Stores, Marple Bridge, Stockport. Credit: The Manc GroupTawny Stores in Marple Bridge. Credit: The Manc Group
Before you head out, take a moment to browse the shelves full of produce (and the display unit filled with homemade cakes).
You can grab a hot drink to walk down the canal and burn off some of that fuel, or do it in reverse and come in here to warm your cockles after a brisk winter stroll.
Either way, it’s one to visit – and soon.
You can follow them on Instagram HERE for their latest menus.
Georgina Pellant -
15th March 2023 
