Karen’s Diner, the restaurant where staff are deliberately rude to customers, has been hit with a zero food hygiene rating from inspectors.
The popular Australian chain – which has opened UK sites in Manchester, Birmingham, and Sheffield, amongst others – might have built its reputation on shoddy hospitality but we’re not sure this is what they were aiming for.
Its latest diner was recently opened in Newport, South Wales, with staff welcoming a local hygiene inspector on 22 February as queues built up outside.
Following the visit, last week inspectors issued the diner with a zero rating alongside a list of ways it must improve.
Image: The Manc Eats
Image: The Manc Eats
Food standards fall into three categories: the hygienic handling of food, the cleanliness and condition of the facilities and building, and the system or checks in place to ensure that food sold or served is safe to eat.
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Food venues are then given an overall star rating of zero to five, with zero meaning urgent improvement is needed and five meaning hygiene standards fully comply with the law.
Since receiving its zero hygiene rating in Newport the diner has changed head chefs and, according to Paul Levin, who oversees Karen’s Diner’s operations in Europe, the kitchen is “now how a kitchen should be.”
However, according to the Food Standards Agency website, Newport is not the only Karen’s Diner with a poor hygiene rating. The Sheffield branch currently has a two, meaning improvement is required, and the Birmingham diner has a score of one, meaning major improvement is needed.
A Newport council spokesperson said: “A food hygiene inspection was carried out at Karen’s Diner in Friars Walk within a week of opening to the public.
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Image: The Manc Eats
Image: The Manc Eats
“Appropriate action was taken and the food hygiene rating will be published at the end of the month.”
A spokesman for Karen’s Diner in Newport said: “The visit took place five days after the official opening, whereby the restaurant had experienced delays with the gas installation.
“Karen’s Diner remains committed in ensuring the utmost care and attention is provided when it comes to food and hygiene standards, and following advice on necessary improvements by Newport City Council, has requested a revisit for the diner to be rescored to its deserved hygiene level.
“Although an initial score rating of zero has been provided, Karen’s Diner would like to reassure its customers that the rectifications by Newport City Council were acted upon immediately, and the diner continues to celebrate positive comments and reviews by their guests.”
Featured image – The Sheff
Eats
Inside Voyeur, a mysterious new post-punk 80s-inspired cocktail bar
Daisy Jackson
A brand new cocktail bar is set to open in Manchester this week, with dark and mysterious interiors, 80s inspiration, and a raunchy theme.
Voyeur is opening in the heart of the Northern Quarter, and here it’s all about modern drinks in a post-punk 80s setting.
The walls are decorated with beautiful voyeurism photography from the 80s, including artists like David Hockney, Nick Taggart, and Malerie Marder.
Even the menus celebrate the artistic side of voyeurism, with drinks presented within a book of photography.
Those drinks include creative twists on drinks dating back more than a century, from the Kaleidescope of Lies (a two-in one cocktail inspired by a pina colada, with a strawberry daiquiri foam top) to The Voyeur (made with coriander-infused tequila for a savoury punch).
There’ll be monthly themed specials, kicking off with The Breakfast Club, where seasonal drinks take inspiration from Lucky Charms cereal, chai latte and an acai bowl.
Cocktails inspired by The Breakfast Club at VoyeurCocktails at Voyeur in the Northern QuarterInside Voyeur, a new Manchester cocktail barInside Voyeur, a new Manchester cocktail barVoyeur on Oldham StreetThe cocktail menu is presented as a photography book
The dark space is lit by marble table lamps and a glittering green disco ball (and not much else), perfect for an evening spent sipping cocktails into the early hours.
Between Thursdays and Sundays, Voyeur will have DJs spinning vinyls.
Voyeur is opening this week on Oldham Street and will be open from 5pm to 2am between Tuesday and Sunday.
A brand-new dessert, ice-cream and doughnut shop in a former Manc food spot
Thomas Melia
Sweet lovers and dessert connoisseurs alike, a brand-new dessert, ice-cream and doughnut shop is opening in Manchester city centre this month.
Titled ‘Baby Mayhem’, this sweet-filled shop has been teasing its arrival for the past month with videos showcasing everything from new instalments to their graffiti-style logo.
This brand-new opening will be located on Radium Street, not too far away from Chinese superstar Wing Yip and fellow sweet treat specialists, Flat Baker, right in the heart of Ancoats.
The interior has been given a very nice and bright facelift too, going from an all white four-walled site to a bold and distinctive baby pink-covered site.
Manchester seems to have quite the sweet tooth at the moment, as it was only last month that our Northern Quarter was christened by cake gods, Get Baked.
As for this new dessert shop, they’re starting from scratch, with a temporary wooden window frame with their branding spray-painted onto it fitted ahead of their soft launch later this week.
Baby Mayhem is taking up residence in the much-loved Lazy Tony’s Lasagneria shop, and it really is out with the old, in with the new, as the familiar neon ‘No Lasagne’ sign has been traded for a sweeter read of ‘Fresh Donuts’.
It may be Yank spelling, but this still feels Manc through and through.
Case and point: all their signage, stamps and stencils have been done by local laser cutting service and neighbours, Drawn By The Light – also on Radium Street.
Enough salt, let’s have a serious amount of sugar. (Credit: Baby Mayhem via Instagram)
Baby Mayhem are taking sweet treats to the complete extreme, serving up everyone’s beloved combo of coffees and cakes, while also creating our soon-to-be-favourite indulgence: doughnut sandwiches. 10/10, no notes – genius.
There really are no complaints here; what’s not to love?
Baby Mayhem is taking up residence in the former Lazy Tony’s site, 23 Radium Street in Ancoats, and will be serving up their sweet treats for all to try from this Saturday, 26 April.
Georgina Pellant -
15th March 2023 
