Karen’s Diner, the restaurant where staff are deliberately rude to customers, has been hit with a zero food hygiene rating from inspectors.
The popular Australian chain – which has opened UK sites in Manchester, Birmingham, and Sheffield, amongst others – might have built its reputation on shoddy hospitality but we’re not sure this is what they were aiming for.
Its latest diner was recently opened in Newport, South Wales, with staff welcoming a local hygiene inspector on 22 February as queues built up outside.
Following the visit, last week inspectors issued the diner with a zero rating alongside a list of ways it must improve.
Image: The Manc Eats
Image: The Manc Eats
Food standards fall into three categories: the hygienic handling of food, the cleanliness and condition of the facilities and building, and the system or checks in place to ensure that food sold or served is safe to eat.
Food venues are then given an overall star rating of zero to five, with zero meaning urgent improvement is needed and five meaning hygiene standards fully comply with the law.
Since receiving its zero hygiene rating in Newport the diner has changed head chefs and, according to Paul Levin, who oversees Karen’s Diner’s operations in Europe, the kitchen is “now how a kitchen should be.”
However, according to the Food Standards Agency website, Newport is not the only Karen’s Diner with a poor hygiene rating. The Sheffield branch currently has a two, meaning improvement is required, and the Birmingham diner has a score of one, meaning major improvement is needed.
A Newport council spokesperson said: “A food hygiene inspection was carried out at Karen’s Diner in Friars Walk within a week of opening to the public.
Image: The Manc Eats
Image: The Manc Eats
“Appropriate action was taken and the food hygiene rating will be published at the end of the month.”
A spokesman for Karen’s Diner in Newport said: “The visit took place five days after the official opening, whereby the restaurant had experienced delays with the gas installation.
“Karen’s Diner remains committed in ensuring the utmost care and attention is provided when it comes to food and hygiene standards, and following advice on necessary improvements by Newport City Council, has requested a revisit for the diner to be rescored to its deserved hygiene level.
“Although an initial score rating of zero has been provided, Karen’s Diner would like to reassure its customers that the rectifications by Newport City Council were acted upon immediately, and the diner continues to celebrate positive comments and reviews by their guests.”
Featured image – The Sheff
Eats
Northern Quarter favourite The Pen and Pencil announces massive 10th birthday party and huge offers
Daisy Jackson
The Pen and Pencil, an absolute staple for brunches and drinks in the Northern Quarter, is celebrating a major milestone this month with a huge party and some unbeatable deals.
The bar and restaurant will be marking 10 years on Tariff Street in September – and it’s only right that we all pile in to celebrate with them.
This spot is one of the city’s original bottomless brunch venues and is similarly famed for its happy hour offerings, and opened in 2015 to bring a taste of Manhattan to Manchester.
Pen and Pencil took its name from the infamous New York City bar that was seen in Mad Men.
And now as it turns 10 years old, it’ll be throwing one big party on Saturday 27 September, featuring 10 hours of DJs, free pints of Red Stripe at 10pm, and a special bottomless brunch offering.
Those DJing on the day will include Drag Race UK’s Banksie, as well as Les Croasdaile, Mark Hogg, Danny Ward and A Deeper Groove.
Pen & Pencil has amazing deals for its 10th birthdayPen & Pencil is a Northern Quarter OG
The Pen and Pencil 10th birthday party will kick off from 2pm and run until late – but if you can’t make that one, there’ll be celebrations all week (and, indeed, month) long.
On Tuesday 23 September, you’ll be able to play for double prize money in The Pen and Pencil quiz, as well as enjoying happy hour drinks all night.
Then on Friday 26 September, it’ll be an all-night happy hour, with free tequila shots at 10pm and music from DJs Nev Johnson and Gareth James from 7pm.
All September long, there’ll be 50% off food every Monday, two-for-£10 cocktails every Wednesday, £10 burgers every Thursday, happy hour all night on Fridays, 10 dishes for £10 and two bloody Marys for £10 on Sundays, plus DJs on Fridays and Saturdays.
There’s a new colourful art installation outside the venue inspired by the bar’s New York roots.
Owner Kevin Connor said: “We’re really excited to be celebrating being part of the Manchester community for ten years!
“New York’s Pen and Pencil was a classic steak and cocktail joint, and we’re proud to have created our very own iconic Northern Quarter hangout. We hope everyone will join us in celebrating ten years on Tariff Street.”
Walk-ins are welcome for The Pen and Pencil 10th birthday party on Saturday 27 September, but booking is encouraged – book your spot HERE.
Featured image: The Manc Group
Eats
Manchester restaurant to give out FREE katsu curries to people called ‘Kat’ or ‘Sue’
Emily Sergeant
In what is a small stroke of genius, a restaurant chain has decided to give out free katsu curries to anyone called ‘Kat’ or ‘Sue’.
Throughout September, award-winning restaurant chain Banana Tree – which has a Greater Manchester site down at Salford Quays – is shining the spotlight on its popular katsu creations, and as a clever way of celebrating National Katsu Day on 27 September has announced a pretty unique giveaway.
That’s right – the restaurant will be serving up katsu dishes to people called Kat, Sue, and every delicious variation of the names in between.
Anyone named Kat, Katie, Katherine, Sue, Suzy, Susan, Suzanne – or close enough to qualify, the list goes on – can head to their local Banana Tree restaurant, and all they’ll need to do is show proof of name and they can enjoy a free katsu dish of their choice, worth up to £16.75.
The chain’s kastu lineup includes three star dishes.
First there’s the much-loved Katsu Curry, as well as the all-new Katsu Burger, which is made from either a crispy chicken or veggie fillet, spicy mayo, puffed noodle crunch, and a drizzle of Katsu sauce tucked into a soft Shokupan bun with a side of salt n pepper chilli chips.
Then there’s also the intriguing newcomer, the Katsu Carbonara – which is described as being a daring East-meets-West mash-up and ‘unapologetically’ Banana Tree.
Banana Tree is giving away free katsu curries to people called ‘Kat’ or ‘Sue’ / Credit: Banana Tree
With each of these dishes usually priced around the £16 mark, the giveaway isn’t just a way of marking National Katsu Day, but it’s also a way to sample the some of the restaurant’s biggest crowd-pleasers entirely free of charge.
To avoid any confusion on who makes the cut, Banana Tree will reveal the full qualifying list of name variations on Instagram soon, so keep your eyes peeled.
“Our Katsu range is one of our proudest creations, so National Katsu Day felt like the perfect moment to have some fun with our fans,” a Banana Tree spokesperson said ahead of the giveaway.
The free katsu offer is available for four days only from Monday 22 to Thursday 25 September, and you just need to head to the Banana Tree website to sign up to the Big Flavour Club here.
Georgina Pellant -
15th March 2023 
