Lead singer of Aussie band blasts mystery Manc café for rude and ‘aggressive’ treatment by staff member

Always sad to hear someone having a bad experience with Manc hospitality.

Danny Jones Danny Jones - 8th May 2024

The lead singer of Australian indie and alternative band, The Buoys, has come out to criticise a mystery Manchester café after receiving rude and ‘aggressive’ treatment from a member of staff.

Lead vocalist and rhythm guitar player, Zoe Catterall, hopped on the band’s TikTok account to vent and indirectly inform others about the as-yet-unnamed coffee shop ahead of the group’s show at Gorilla in the city centre this week.

Noting that much of her family originates from Manchester and she usually gets “excited” by the “sense of home” away from home whenever she comes here on tour, her visit this time around was sadly marred somewhat by the treatment by one unknown member of staff.

As Catterall details in the video, despite going out of her way to be polite and familiarise herself with a new city centre spot as a tourist, she was unfortunately met by the purportedly blunt female worker, who “rolled her eyes” at a simple question and a general rude demeanour. Here’s how she says it went down:

@thebuoys Pls let me know if you’ve been to this cafe. Eughh anyway I feel better now and I’m just excited to play in Manchester this Thursday at Gorilla and I’ll just get coffee elsewhere 🙂 #manchester #cafe #storytime #mean #rude ♬ Subject A – The Buoys

Admitting she “was not expecting the response that I got”, she goes on to detail the woman finger-pointing and exhibiting just a generally rude tone.


Initially suspecting that she might be holding up a queue or irking the staff in some other way, she eventually goes on to describe her behaviour as “being an arsehole for no reason” and reiterating that you “don’t have to be that mean”.

Adding that she was welling up and feeling overwhelmed by the whole incident after a jet-lagged morning without any breakfast or caffeine in her system yet, she eventually felt so uncomfortable that she decided to grab her coffee and go decompress elsewhere.


Moreover, after explaining that she ended up going on to the café’s Google reviews out of curiosity, it turned out that the Manchester spot had racked up quite a few people who also had negative experiences and rude or ‘aggressive’ treatment by staff.

We’re not going to join in on the speculation but the comments have some ideas.

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To Zoe and anyone else who may have unfortunately been on the receiving end of this rude individual’s service, we’re sorry you had to put up with that and we assure you it doesn’t represent the majority of Manchester hospitality.


And for those trying to help get to the bottom of who the mystery Manc coffee shop/employee was, we hope it serves as a kick up the backside for whoever it may be and a reminder that it takes virtually nothing to be nice.

All that being said, we can’t think of any better way of helping Zoe and co. shrug it off besides plugging their gig supporting fellow Aussie alt-rockers Vacations at one of our favourite venues on Thursday night.

If you fancy going along you can grab a ticket HERE. Oh, and if you think you know which Manchester café might be, don’t go and be rude to anyone yourself – we’re better than that. We’re sure they’ll come across it themselves soon enough, don’t worry.

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Featured Images — The Buoys (via TikTok)/PxHere