A diner has opened in Sheffield where the staff are rude to you, and you’re encouraged to be rude back – and it won’t be long before Manchester gets its own taste of the Karen’s Diner experience.
The immersive pop-up dining experience has been exported from sunny Australia to the temperamental climes of the northwest.
It’s just landed in Sheffield ahead of a June opening in Prestwich – so, obviously, we had to take a trip over to see what it’s all about.
Full disclosure, if you’re mild-mannered and thinking of paying them a visit, brace yourself. Even writing this down is starting to give me the shakes again. I already knew it was going to be a bit full-on, but this was an ORDEAL – like the hospitality equivalent of being hazed.
Charming staff at Karen’s Diner. Credit: The Manc Group
It was also completely hilarious. You have to laugh, really, or you’d probably cry.
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‘Welcomed’ with hard, glaring stares, then shouted at for being late (which, to be fair, we were), we were led on a merry dance around the diner – circling tables four or five times – before the staff eventually showed us to our seats.
The diner itself looks like it’s been lifted straight from 1950s America, complete with checkered black and white tiles, red and white leather booths, and vinyl records pinned to the walls.
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There’s a predictably diner-esque menu of burgers and fries topped with American cheese that never quite seems to melt.
Spinning the wheel of shame at Karen’s Diner. Credit: The Manc Group
Throughout the hour we spent at Karen’s Diner – one of the longest hours of our lives – we were routinely humiliated: forced to spin a ‘wheel of shame’, do a fashion catwalk through the diner, drink ‘toilet shots’ or swirling Kahlua and Baileys, and wear customised paper hats that read ‘Vegan in Denial!’ and ‘Messy B*tch’ (they got that last one spot on for me, it has to be said).
We’re handed a colouring-in sheet and a handful of broken crayons, before our artwork is snatched away and torn to shreds before our eyes. The more talented creations – including one featuring a doodled penis – are pinned proudly to the walls.
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The toilet shots
With our customised hats
Our artwork being shredded
I ask for a napkin. It’s brought to the table, a corner torn off, and presented with a perfect ‘f*ck you’ smile.
A minute later, I ask for sauce. This is intentional – I want to be annoying, I want to see what they’ll do. My efforts are rewarded. The sauce arrives, along with napkins. I can’t believe my luck. Sauce and napkins for this messy b*tch? Perfect.
Not so much. The sauce is unceremoniously dumped, upside down, on the aforementioned napkin, then he promptly leaves. From there, it’s up to me to do what I want with it. Like any self-respecting sauce lover, I eat it off the napkin.
Image: The Manc Eats
As an ex-hospitality worker of some ten years or so, I myself have spent many years sullenly mouthing ‘f*ck off’ or some other insult under my breath at an annoying customer who’s taken things too far. It’s just a part of the job.
What I would’ve done in those days to work somewhere where I was not only able to shout it at their face, but be paid for the pleasure. In that regard, Karen’s Diner is a dream.
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Retail workers get it, hospitality workers get it. Sometimes the customer just isn’t right – and those customers, the really annoying ones, known in the industry as ‘Karens’, could do with a big telling-off.
Whether the people manning the tables at Karen’s Diner are actors, or incredibly disgruntled hospitality staff, we’re never too sure – either way, they never break character.
Every polite request of ours is greeted with a middle finger or an exaggerated eye roll, red baskets of burgers are dumped on the table with such force that all the fillings tumble out, and we’re so afraid to leave our seats that we have to wait for their backs to be turned to make a dash to the loo.
This is the place to go and get it – and when you’ve had enough, you’ll be bid farewell with a hearty ‘f*ck off’.
An app that can get you 50% off at top local restaurants has arrived in Manchester
Daisy Jackson
An app that unlocks exclusive restaurant deals in top local spots has officially arrived in Manchester.
EatClub has launched into our city with some big local restaurant names included, like Maki & Ramen, Noi Quattro, and Salvi’s Mozzarella Bar.
The rapidly-growing dining app is backed by Marco Pierre White and has been picking up pace across the UK since launching in London last year.
EatClub is bringing next-level, exclusive dining deals to Mancs, while helping our local restaurants make the most of quieter times.
Participating restaurants and bars can offer smart, real-time pricing during off-peak hours, which can mean up to 50% off deals appear for diners.
As a customer, that means you can save big by dining when it’s quieter, knowing you’re filling vital tables for your favourite businesses.
EatClub has been designed by restaurateurs who understand the realities of running busy venues.
CiaoooSalvi’sKAJI
You’ll find local favourites, hidden gems, and much-loved brands on the app, which handles the entire discount process discreetly in-app.
Once you’ve downloaded EatClub, you unlock an EatClub Pay digital card to add to your phone wallet – then select your chosen offer before you arrive, dine, and pay your bill with the EatClub Pay card to apply your discount.
Wondering where you might get to eat for less in Manchester? Restaurants already signed up to EatClub include Italian favourites like Ciaooo, The Pasta Factory, Noi Quattro; South Asian restaurants like Maki & Raman and Soul & Surf; and stylish spots like TYGA Restaurant & Bar, On The Hush, and Avan Lounge Restaurant & Shisha Bar.
You’ll also find refined restaurants like KAJI, plus Doux Chaton, Fress, Chai Latte, Stan-M1, Arnero, and Napoleons Restaurant on EatClub in Manchester.
The Pasta FactoryMaki & RamenDoux Chaton
Based on data from London, EatClub users increase their dining frequency by 70%, while restaurants see up to a 10x uplift in targeted off-peak windows, equating to roughly a 12% annual revenue lift.
Originally founded in Australia by hospitality insiders including CEO Pan Koutlakis and legendary chef Marco Pierre White, EatClub is now expanding across the UK, following a $27 million AUD (£14m+) oversubscribed Pre-Series B funding round led by Marbruck, with continued support from EVP and CoAct.
Pan Koutlakis, CEO and co-founder of EatClub, said: “Manchester has such incredible energy when it comes to hospitality and we’re so excited to be working with a fantastic range of venues from day one.
“EatClub is all about making it easier for people to dine out more often, discover new favourites and enjoy great value, all in a way that feels effortless.”
EatClub is available to download now, with loads of Manchester restaurnats already signed up – download and find out more HERE.
Smash-hit sandwich shop Earl’s is set to open another site in Bolton
Danny Jones
Yes, beloved Bolton butty shop and bar, Earl’s, is set to open up their second location in the Greater Manchester borough, taking the food from the town centre over to Farnworth.
We’re keeping our fingers crossed for a metropolitan expansion either this year or next, but for now, we’re just glad to hear we’re getting more of the good stuff.
Earl’s Day and Night Deli, to give them their full name, is the latest name to join the lineup of new foodie faces joining the culinary boom over at the Farnworth Green development.
Soon, the stacked sandwiches, quality coffee and laid-back vibes will be coming to one of the best up-and-coming new neighbourhoods.
Founded by two local lads, Jonny Eckersley and Andy Partington, the first venue only opened back in December of 2024, but has gone on to become a North West-wide sensation.
Carb connoisseurs will literally travel for this scran, and having tasted it for ourselves a couple of times now, it’s no wonder.
Taking inspiration not only from regional food and drink, but also from the wider atmospheres and culinary cultures of Lisbon, Sydney, Antwerp and more, if they can translate even half the levels of chill from the OG Earl’s into this soon-to-open sister site, we’re sure it will hit the ground running.
As per an official press release, fans and those who’ve never tried it before can “expect a menu packed with freshly made sandwiches, alongside a line-up of hot and cold options available for both grab-and-go and delivery.”
Crucially, they’re also looking to carry over that feeling of a seamless transition between services, blending everything from morning coffee runs and the lunch rush with casual evening hangs.
Co-founder Jonny said in a statement: “We are staying true to our roots by bringing a second Earl’s in Bolton. This new venture helps to fuel our expansion plans and widen our catchment area so even more local people can enjoy the Earl’s experience.
“We have big plans for the space and can’t wait to get started.” An exact opening date hasn’t even been confirmed yet, but we’re already getting excited.
Tom Wilmot, joint managing director at Capital and Centric (the developers behind Farnworth Green) added: “We back standout local operators, and Earl’s is right up there – great food, loads of energy and a proper following already behind them.
“Farnworth Green is shaping up to be a neighbourhood with real character, and Earl’s is only going to add to that. Expect it to be busy.”