A diner has opened in Sheffield where the staff are rude to you, and you’re encouraged to be rude back – and it won’t be long before Manchester gets its own taste of the Karen’s Diner experience.
The immersive pop-up dining experience has been exported from sunny Australia to the temperamental climes of the northwest.
It’s just landed in Sheffield ahead of a June opening in Prestwich – so, obviously, we had to take a trip over to see what it’s all about.
Full disclosure, if you’re mild-mannered and thinking of paying them a visit, brace yourself. Even writing this down is starting to give me the shakes again. I already knew it was going to be a bit full-on, but this was an ORDEAL – like the hospitality equivalent of being hazed.
Charming staff at Karen’s Diner. Credit: The Manc Group
It was also completely hilarious. You have to laugh, really, or you’d probably cry.
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‘Welcomed’ with hard, glaring stares, then shouted at for being late (which, to be fair, we were), we were led on a merry dance around the diner – circling tables four or five times – before the staff eventually showed us to our seats.
The diner itself looks like it’s been lifted straight from 1950s America, complete with checkered black and white tiles, red and white leather booths, and vinyl records pinned to the walls.
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There’s a predictably diner-esque menu of burgers and fries topped with American cheese that never quite seems to melt.
Spinning the wheel of shame at Karen’s Diner. Credit: The Manc Group
Throughout the hour we spent at Karen’s Diner – one of the longest hours of our lives – we were routinely humiliated: forced to spin a ‘wheel of shame’, do a fashion catwalk through the diner, drink ‘toilet shots’ or swirling Kahlua and Baileys, and wear customised paper hats that read ‘Vegan in Denial!’ and ‘Messy B*tch’ (they got that last one spot on for me, it has to be said).
We’re handed a colouring-in sheet and a handful of broken crayons, before our artwork is snatched away and torn to shreds before our eyes. The more talented creations – including one featuring a doodled penis – are pinned proudly to the walls.
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The toilet shots
With our customised hats
Our artwork being shredded
I ask for a napkin. It’s brought to the table, a corner torn off, and presented with a perfect ‘f*ck you’ smile.
A minute later, I ask for sauce. This is intentional – I want to be annoying, I want to see what they’ll do. My efforts are rewarded. The sauce arrives, along with napkins. I can’t believe my luck. Sauce and napkins for this messy b*tch? Perfect.
Not so much. The sauce is unceremoniously dumped, upside down, on the aforementioned napkin, then he promptly leaves. From there, it’s up to me to do what I want with it. Like any self-respecting sauce lover, I eat it off the napkin.
Image: The Manc Eats
As an ex-hospitality worker of some ten years or so, I myself have spent many years sullenly mouthing ‘f*ck off’ or some other insult under my breath at an annoying customer who’s taken things too far. It’s just a part of the job.
What I would’ve done in those days to work somewhere where I was not only able to shout it at their face, but be paid for the pleasure. In that regard, Karen’s Diner is a dream.
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Retail workers get it, hospitality workers get it. Sometimes the customer just isn’t right – and those customers, the really annoying ones, known in the industry as ‘Karens’, could do with a big telling-off.
Whether the people manning the tables at Karen’s Diner are actors, or incredibly disgruntled hospitality staff, we’re never too sure – either way, they never break character.
Every polite request of ours is greeted with a middle finger or an exaggerated eye roll, red baskets of burgers are dumped on the table with such force that all the fillings tumble out, and we’re so afraid to leave our seats that we have to wait for their backs to be turned to make a dash to the loo.
This is the place to go and get it – and when you’ve had enough, you’ll be bid farewell with a hearty ‘f*ck off’.
Inside The Head of Steam as huge new pub opens in Northern Quarter
Daisy Jackson
The Northern Quarter has a brand-new pub, as The Head of Steam moves into the city centre.
The craft beer brand has taken over what was formerly Cottonopolis (and then briefly the Lamb of Tartary), completely transforming the historic Grade II-listed space.
The Head of Steam has added a huge central bar into the building, surrounded by cosy booths and bar tables, plus six screens showing live sports.
There’s augmented reality darts and a photo booth, plus a VAST range of beers behind the bar, all packed into this 2,800 sq ft space in the heart of the city.
Expect 30 lines (24 keg and 6 cask) of beers, including The Head Of Steam’s own British-brewed range and an extensive selection of Belgian favourites.
And on the food menu, you’ll find USA-style smash burgers and a gigantic sharing platter of sides, from Salford street food favourite That Burger Place – previously named among the top burger joints in the UK.
To celebrate its launch – and to kick off its arrival into the city centre in style – The Head of Steam will be giving away 1,995 free pints.
Craft beer fans will have the chance of winning a free pint of the Head of Steam’s own IPA, Lager, or Gold.
That Burger Place platterThe mozzarella slabBeer and wine flight at The Head of SteamThe Head of Steam in the Northern Quarter
If beer’s not your thing, there’s also a cocktail menu, premium spirits range, and wine list – plus the option to order a beer or wine flight for the beer-curious.
The Head of Steam is set to open later this week, its 16th venue nationwide and second in Greater Manchester.
David Scott, Retail Director at The Head of Steam, said: “We’re incredibly proud to confirm our opening date in the Northern Quarter – it’s one of the most vibrant areas in Manchester and the perfect place to bring our craft beer community together.
“With some fantastic West Coast beers on offer, partnering with That Burger Place, a food brand who share that love for bold West Coast flavours, just made perfect sense.”
Ryan McDermott, Co-Owner of That Burger Place, added: “We’ve always loved The Head of Steam brand. I grew up in pubs as my parents ran several sites, so hospitality has always been in my blood.
“When the opportunity came to bring That Burger Place into The Head of Steam, it was a no-brainer. Working with the team feels like a perfect match, and we can’t wait to share our burgers with Manchester city centre for the first time.”
To sign up for a chance to claim a free pint when The Head Of Steam opens in the Northern Quarter on Friday 28 November, head HERE.
Global sensation Eggslut is FINALLY coming to Manchester
Danny Jones
After waiting what feels like a lifetime, worldwide viral sensation Eggslut is at long last coming to Manchester city centre.
Cracking news (sorry not sorry).
Honestly, there aren’t many big-name food chains that we’ve been waiting to arrive in Manchester longer than Eggslut, which started as little more than a food truck in LA and has gone on to become a truly global giant in the culinary scene.
Set to pop up at Centurion House over on Deansgate, which backs onto Lincoln Square, Eggslut is scheduled to make its Manchester debut very soon.
Literally drooling at the mere thought more than those drips. (Credit: Publicity pictures)
I mean, LOOK at it. Class, just class…
Aiming to launch in the new year, Manc foodies who have been clamouring for the brand’s arrival for more than a decade now will soon be able to get their chops around fan favourites and internet-famous items like the ‘Fairfax’ and ‘Gaucho’ sandwiches, as well as the standard but signature ‘Slut’.
Oh, and yes: having tried various parts of the menu down in London, we can assure you they are just as naughty as they sound – especially those truffle hash browns and those new dippy French toast sticks, which we cannot wait to sample for ourselves.
The video of founder Alvin Cailan talking us through the story behind Eggslut and the secret ‘off-menu’ special order that was so good that people just couldn’t stop forcing it into the mainstream is still one of our most-watched videos of all time.
Not only is this the eighth UK location, but Manchester will also be the first venue in the country outside of the capital.
With the first CGIs of the space having now been shared with the ravenous masses, we confirm it is set to take the place of the existing Starbucks site at the base of the Bruntwood SciTech building.
You can see more down below:
Credit: Supplied
Head of Operations at Eggslut, Pedro Ribeiro, says of the impending opening: “Manchester has been crying out for an Eggslut for too long, and we were only too happy to make that dream a reality.
“The city is the perfect place to bring our kind of breakfast to a brand new area of the UK, and we cannot wait to join such a fast-paced and buzzing food scene.”
Matt Pazos, as for Bruntwood SciTech‘s Retail Commercial Manager, Matt Pazoz, he commented on them taking up residence here: “We’re delighted to be welcoming the first Eggslut outside of London to Manchester and can’t wait for the team to crack open their doors on Deansgate.
“The brand has built a cult following thanks to their delicious chef-driven comfort food, and we know that it will fast become a go-to spot for businesses based in Centurion House as well as locals and visitors to the city.”
Coming to a mouth near you by the end of January 2026.
Georgina Pellant -
27th April 2022 
