Customers at a number of Sainsbury’s stores in Greater Manchester have been left fuming as the result of a policy requiring receipts to be scanned before they can exit
Upon leaving stores, shoppers at Sainsbury’s supermarkets in Fallowfield and Salford are being confronted with automated barriers that can only be opened by scanning their receipt – or by contacting a store assistant.
Many have taken to Reddit to slam the new policy, with several claiming it is a ‘pointless waste of money and time’ and others saying they have been left ‘feeling like thieves’.
The receipt barriers, some shoppers say, only ‘makes life harder’ – yet it appears that Sainsbury’s is planning to roll them out at other stores across the UK too, following on from the introduction of cameras at its self-service stations in recent years.
The move by the supermarket echoes similar moves by the American supermarket Walmart, which is notorious for staff approaching ‘random’ customers at its exits and asking them to produce their receipts as they leave stores.
A series of recent posts on Reddit exposes several threads in which users commented on the introduction of the receipt barriers, both here in Greater Manchester as well as further afield.
The social media site reveals that stores in Fallowfield and Salford have both become unpopular since they started adopting the policy, which requires customers to scan receipts in order for them to exit.
If receipts are not scanned, barriers prevent customers from leaving until a store assistant is contacted.
One Reddit user has posted a picture of a notice in one of the Sainsbury’s store, reading: “We’ve introduced new barriers as you leave this store.”
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“You’ll need to take your receipt and scan this on the barcode reader in front of the barriers.”
The original poster said they were ‘not a fan of how this is spreading’, leading other users on the site to agree.
Another person said the policy was a ‘pointless waste of money and time’ that ‘just makes everyone’s life harder, whilst another customer added: “Looks like Sainsbury’s can get f****d then.”
@sainsburys I've just been locked in to self-checkout for not getting a receipt. By treating me as a thief you have lost me as a decades-long customer. Outrageous. Open more checkouts if you want to verify all purchases. You are greedy and hostile. Goodbye and good riddance.
The installation of the barriers has left some customers “feeling like thieves” since their arrival last year but it appears that the supermarket has no plans to suspend the rollout, despite the backlash from shoppers.
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A Sainsbury’s spokesperson said that the barriers are “one of a range of security measures” installed in a “small number of stores” but would not disclose how many it has installed in the UK.
Featured image –Twitter
Food & Drink
Joe & The Juice to open even MORE locations in Manchester city centre
Daisy Jackson
Joe & The Juice is set to launch yet more juice bars and coffee shops in Manchester city centre.
The viral brand used to have a spot in town within the former Debenhams building, but vanished from Greater Manchester when the department store folded.
But its comeback has been remarkable since reopening in town last year, with the number of Joe & The Juice locations now at an all-time high.
And there are even more on the way…
Bright pink hoardings have appeared on a corner unit on Princess Street, right off St Peter’s Square, teasing a new Joe & The Juice cafe in the city centre.
The unit has been empty for at least 10 years, despite being in such a prime part of the city centre.
Plans were also revealed last year for the Danish-based brand to open within the reopened Sunlight House on Quay Street.
Joe & The Juice is coming to St Peter’s Square in ManchesterJoe & The Juice on Cross Street
The new additions will bring the number of Joe & The Juices in Greater Manchester to five, adding to their existing portfolio of Cross Street, Manchester Airport T2, and the Trafford Centre.
The brand is known for its signature menu of juices, smoothies, health shots, coffees and matchas, plus its viral Scandi-inspired sandwiches like the Tunacado.
With more than 300 juice bars and coffee shops around the world, Joe & The Juice’s pink branding has become a familiar site globally since its launch in 2002.
An exact opening date for the new St Peter’s Square Joe & The Juice hasn’t been revealed yet, but the signs promise it’s ‘coming soon’.
Inside the new Manchester food hall opening in a Grade II-listed building
Daisy Jackson
The operators behind a brand-new food hall in Manchester city centre have shared a glimpse inside.
Work is underway to transform the Grade II-listed Ducie Street Warehouse into an enormous food hall concept, with 11 kitchens plus an outdoor terrace, mini cinema, tequila bar, and game rooms.
When it opens this summer, Manchester Street Food will also have a self-service beer tap wall and two stages, as well as a 75-cover private hire space.
Ducie Street Warehouse closed late last year to make room for the building’s new chapter, as the team behind Edinburgh Street Food (ESF) take the reins.
In new images shared today, original features like the arched brick ceilings and terracotta tiled floors will be retained, but the space will have plenty of colour added in the form of murals, painted pillars, and neons.
ESF is looking to expand right across the UK over the next five years, kicking off here in Manchester on the edges of the Northern Quarter.
The 15,000 sq ft internal space, just a stone’s throw from Manchester Piccadilly, will have space for 450 people inside plus another 180 on the south-facing terrace outside.
The games room at Manchester Street FoodThe 32-seat cinemaInside Manchester Street Food
A winter garden will host breakfast service, while guest traders will take over the terrace to keep the offering fresh.
The existing 32-seat mini cinema in the building will be retained in the new plans for Manchester Street Food.
Manchester Street Food is expected to generate 180 employee opportunities.
Ben MacMillan, ESF Managing Director, said: “Manchester has always been a city with incredible energy, creativity and a love of food, so bringing our concept here in this stunning venue is a natural and exciting next step.
“We want to create a space brought to life by local artists which celebrates the city’s culture and provides line up independent traders and brewers a city centre platform to shine.
“We’ve seen how much people embraced the spirit of ESF in Edinburgh and we know Manchester, with its energy and hunger for innovation will take it to another level. We’re incredibly excited about making the city our second home.”
Georgina Pellant -
30th May 2023 
