Customers at a number of Sainsbury’s stores in Greater Manchester have been left fuming as the result of a policy requiring receipts to be scanned before they can exit
Upon leaving stores, shoppers at Sainsbury’s supermarkets in Fallowfield and Salford are being confronted with automated barriers that can only be opened by scanning their receipt – or by contacting a store assistant.
Many have taken to Reddit to slam the new policy, with several claiming it is a ‘pointless waste of money and time’ and others saying they have been left ‘feeling like thieves’.
The receipt barriers, some shoppers say, only ‘makes life harder’ – yet it appears that Sainsbury’s is planning to roll them out at other stores across the UK too, following on from the introduction of cameras at its self-service stations in recent years.
The move by the supermarket echoes similar moves by the American supermarket Walmart, which is notorious for staff approaching ‘random’ customers at its exits and asking them to produce their receipts as they leave stores.
A series of recent posts on Reddit exposes several threads in which users commented on the introduction of the receipt barriers, both here in Greater Manchester as well as further afield.
The social media site reveals that stores in Fallowfield and Salford have both become unpopular since they started adopting the policy, which requires customers to scan receipts in order for them to exit.
If receipts are not scanned, barriers prevent customers from leaving until a store assistant is contacted.
One Reddit user has posted a picture of a notice in one of the Sainsbury’s store, reading: “We’ve introduced new barriers as you leave this store.”
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“You’ll need to take your receipt and scan this on the barcode reader in front of the barriers.”
The original poster said they were ‘not a fan of how this is spreading’, leading other users on the site to agree.
Another person said the policy was a ‘pointless waste of money and time’ that ‘just makes everyone’s life harder, whilst another customer added: “Looks like Sainsbury’s can get f****d then.”
@sainsburys I've just been locked in to self-checkout for not getting a receipt. By treating me as a thief you have lost me as a decades-long customer. Outrageous. Open more checkouts if you want to verify all purchases. You are greedy and hostile. Goodbye and good riddance.
The installation of the barriers has left some customers “feeling like thieves” since their arrival last year but it appears that the supermarket has no plans to suspend the rollout, despite the backlash from shoppers.
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A Sainsbury’s spokesperson said that the barriers are “one of a range of security measures” installed in a “small number of stores” but would not disclose how many it has installed in the UK.
Featured image –Twitter
Food & Drink
A huge new Irish bar has opened in Manchester city centre (yes, another one)
Daisy Jackson
There’s another new Irish pub in Manchester city centre, this time on one of our busiest nightlife strips, Peter Street.
Katie O’Brien’s has officially thrown open the doors to its enormous two-storey venue, taking over and transforming the former Peaky Blinders bar.
Inside, there are three bars pouring both Guinness AND Murphys, a huge elevated stage on its own mezzanine level, which will host live musicians seven nights a week, and walls packed with decor transporting you to the Emerald Isle.
The makeover they’ve given this massive unit really is quite something, creating all sorts of cosy corners and snug areas where you can nurse a pint of stout.
Faux fireplaces, leather booth seating, and low ceilings all set the tone for a relaxed pint in the snugs.
Or if you want something a little livelier, head to the heart of the bar, where you can dance the night away to the live entertainment above your head.
Manchester’s Katie O’Brien’s is set to be their largest Irish bar yet, with existing locations all over the UK, including in Leeds and Sheffield.
Their rapid expansion has now brought them to the heart of Manchester, where they’ll be neighbouring bustling nightlife spots like Albert’s Schloss, Manahatta, and Impossible.
Katie O’Brien’s has opened on Peter StreetIt’s taken over the old Peaky Blinders barCosy snugs in Katie O’Brien’sIt serves both Murphy’s AND Guinness
The venue has taken over what was once the Peaky Blinders bar, which shut down back in March.
The previous occupier had themed its venue and menu around the hit gangster show, with cocktails named after characters.
They wrote at the time: “It is with an extremely heavy heart that we unfortunately have to announce the closure of Peaky Blinders Manchester with immediate effect. On behalf of our entire team, we are truly thankful to every guest who has stepped through our doors since opening in 2018.
“We are devastated it has had to end this way, but grateful for the journey. Thank you so much for your continued support over the years. It’s been a blast, Manchester!”
Katie O’Brien’s is open now on Peter Street in Manchester.
One of Manchester’s most popular brunch spots is opening its second location
Daisy Jackson
A brunch spot with queues down the street, and an edible Labubu French toast on the menu, is opening a second location this summer.
Bruncho has revealed plans to expand from its home on Deansgate and take on the Northern Quarter.
The all-day brunch cafe is set to move into the huge unit left empty by the shock closure of Feel Good Club.
Bruncho is known for its brunch dishes that have a real knack for going viral on social media, including New York-style breakfast rolls in croissant bread; fresh coconut water and matcha served in the coconut; and its absolutely stacked French toasts.
It’s consistently packed out at its original location on Deansgate, and now it’s taking over a 4,378 sq ft unit in the Northern Quarter too, set to open this June.
Omer Umut Mutlu, owner of Bruncho, said: “Manchester has shown Bruncho so much love, and expanding into the Northern Quarter feels like the natural next step for us.
“Hilton House gives us the space to elevate what we do – more covers, more events, and a new home for the kind of food and atmosphere people will make the journey for.
The viral Labubu French toast at Bruncho in ManchesterA breakfast spread at Bruncho
“We’re excited to bring something fresh to the neighbourhood, with the opening scheduled for June 2026.”
Paul Shakeshaft, Head of Property Management at CERT, commented: “We’ve found the ideal tenant to join the Hilton House community. Bruncho provides a new focal point for the building and for the community.
“They’re a fantastic operator with big plans that bring the right fit and the right atmosphere to the building and neighbourhood.
“Signing Bruncho brings Hilton House back to full occupation, including a full refit in just seven months, underpinning our neighbourhood vision for our commercial properties, and their continued success and appeal far beyond their completion.”
Bruncho will open their second Manchester cafe in the Northern Quarter this June.