One of Manchester’s most celebrated pubs has told customers who complained about their Covid safety measures to ‘leave our staff alone’.
The Marble Arch said that some ‘strange people’ have been complaining to staff about the pub’s face mask policies.
The Rochdale Road boozer recently reintroduced the mandatory wearing of face coverings when moving around the venue, as well as table service, in a bid to create a ‘safe environment’.
But Paul Plowman, a director at Marble Brewery, said that some people have taken issue with the rules.
The Marble Arch / Credit: Instagram @themarblearchmcr
Some customers even threatened to boycott the Marble Arch.
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He invited those who aren’t happy about the new safety measures to take their business elsewhere, saying they ‘really don’t care’ and will ‘bat on without you’.
His words, making it ‘abundantly clear’ that unpleasantness towards staff won’t be tolerated, have been praised by thousands on social media.
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One person even asked if Paul fancies running the country.
Paul wrote: “Yesterday our flagship pub the Marble Arch made the decision to make masks mandatory whilst not seated and make the use of table service.
“The bottom line reason for this is this: Our priority is keeping our staff and customers safe whilst simultaneously trying to keep our business going, and with no government support, keep our staff paid.
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“Seems reasonable to me.
A thread. Pls retweet. I’m one of the directors of @marblebrewers. Yesterday our flagship pub the Marble Arch made the decision to make masks mandatory whilst not seated and make the use of table service. The bottom line reason for this is this: Our priority is keeping our staff
“However since this we’ve had a number of strange responses on social media (to be expected) but more importantly our management and staff have had to put with strange people in real life complaining about these measures.
“I would like to make this abundantly clear to anyone who feels they want to reply to this or speak to our staff with anything along the lines of ‘right well that’s my custom you’ve lost’, we really don’t care.
“Honestly, we will bat on without you.
“Throw as many insults as you like, leave the pub in disgust if you want, as long as you leave our staff alone, we really don’t care.
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The Marble Arch / Credit: Flickr
“Finally I’d like to take a moment to thank all our customers who don’t really see the fuss with the measures, and have supported our business at a time when we need it the most.
“Cheers, have a great Christmas!”
People have praised Paul for sticking up for his staff, with one person writing: “Good to see some real leadership, taking the necessary steps to protect people, both staff and customers. You don’t fancy running the country do you?”
Another said: “Big vibes for the directors coming out to support the staff right now. We love to see it.”
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One of Marble’s employees wrote: “This week has been horrid. Whatever side of the bar you’re on, you know just how hard Xmas run up is even at the best of times, and I can’t find words to express the frustration at the moment.
“But I’ll tell you summat for nothing, though. I’m bloody proud to work for this team.”
Featured Image – The Marble Arch MCR
Food & Drink
A tiny new train station pub has opened at Manchester Oxford Road
Daisy Jackson
A tiny craft beer pub has opened at Manchester Oxford Road, making all those inevitable train cancellations a little sweeter.
The new boozer comes from the same team behind some of the UK’s best train station pubs, who already have bars at Manchester Piccadilly and Manchester Victoria.
The Oxford Road Tap has plenty of charming nods to its proximity to the great British rail network.
There’s the big red National Rail sign that they’ve restored and turned into a beer tap, an arch over the bar that mimics the shape of the station, and even a departures board so you can work out how many more pints you can squeeze in.
You’ll find plenty of British craft beers behind the bar as well as a great selection of European lagers, plus spirits and wines.
The bar from Bloomsbury Leisure Holdings Limited has taken over the former cycle hub at Manchester Oxford Road.
The small building is directly opposite the entrance to the busy train station on the southern side of the city centre.
The Oxford Road Tap pub is now open in Manchester. Credit: The Manc Group
This will be the third site for the pub group in Manchester.
They already operate the Piccadilly Tap, that two-storey beer bar on Piccadilly Approach with a heated rooftop space and outdoor patio.
The team are also responsible for the more recently-opened Victoria Tap, which took over the former bin store at Manchester Victoria.
That particular pub has a heated beer garden constructed just inches away from where the trams tootle past and has a departures board where time is measured by pints (got 10 mins til your train leaves? That’s one pint, sir!)
Oslo-born Doug’s Hamburgers is opening in Manchester, serving adult ‘Happier Meals’
Daisy Jackson
Critically acclaimed burger joint Doug’s is heading to Manchester for the first time, serving up grown-up ‘Happier Meals’.
The burger brand started life in Norway but is led by a very northern team – they’re also behind Madre, Medlock Canteen and London’s Breddos tacos.
Doug’s is an Oklahoma-style burger restaurant with a menu of classic burgers made with hand-pressed patties from premium dry-aged beef (it’s the thinly-sliced onions inside each patty that makes it Oklahama style).
A classic cheeseburger is the brand’s signature dish, featuring a smashed patty, onions, cheese, mustard, ketchup, pickles and Doug’s special sauce.
There’ll also be fried chicken sandwiches, hot tenders and fries, plus breakfast buns served all day.
The ‘Happier Meal’ is an adult twist on a fast food favourite – you get a burger, fries, and a martini.
You can get deep-fried pickles with your burger at Doug’s in Manchester.Doug’s Hamburgers is coming to ManchesterCredit: The Manc Group
Doug’s spot in Manchester will be its fourth restaurant.
It’s set to open on Oxford Road above the recently-announced Amber’s nightclub, open seven days a week from 11am until midnight.
The flagship restaurant on Oxford Road is designed by R2A studio and will be opening this December in Circle Square for eat in and take-out.
Doug’s is opening on Friday 20 December and will be handing out free burgers – just head down from 12pm to claim one.
Daisy Jackson -
22nd December 2021 
