One of Manchester’s most celebrated pubs has told customers who complained about their Covid safety measures to ‘leave our staff alone’.
The Marble Arch said that some ‘strange people’ have been complaining to staff about the pub’s face mask policies.
The Rochdale Road boozer recently reintroduced the mandatory wearing of face coverings when moving around the venue, as well as table service, in a bid to create a ‘safe environment’.
But Paul Plowman, a director at Marble Brewery, said that some people have taken issue with the rules.
The Marble Arch / Credit: Instagram @themarblearchmcr
Some customers even threatened to boycott the Marble Arch.
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He invited those who aren’t happy about the new safety measures to take their business elsewhere, saying they ‘really don’t care’ and will ‘bat on without you’.
His words, making it ‘abundantly clear’ that unpleasantness towards staff won’t be tolerated, have been praised by thousands on social media.
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One person even asked if Paul fancies running the country.
Paul wrote: “Yesterday our flagship pub the Marble Arch made the decision to make masks mandatory whilst not seated and make the use of table service.
“The bottom line reason for this is this: Our priority is keeping our staff and customers safe whilst simultaneously trying to keep our business going, and with no government support, keep our staff paid.
“However since this we’ve had a number of strange responses on social media (to be expected) but more importantly our management and staff have had to put with strange people in real life complaining about these measures.
“I would like to make this abundantly clear to anyone who feels they want to reply to this or speak to our staff with anything along the lines of ‘right well that’s my custom you’ve lost’, we really don’t care.
“Honestly, we will bat on without you.
“Throw as many insults as you like, leave the pub in disgust if you want, as long as you leave our staff alone, we really don’t care.
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The Marble Arch / Credit: Flickr
“Finally I’d like to take a moment to thank all our customers who don’t really see the fuss with the measures, and have supported our business at a time when we need it the most.
“Cheers, have a great Christmas!”
People have praised Paul for sticking up for his staff, with one person writing: “Good to see some real leadership, taking the necessary steps to protect people, both staff and customers. You don’t fancy running the country do you?”
Another said: “Big vibes for the directors coming out to support the staff right now. We love to see it.”
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One of Marble’s employees wrote: “This week has been horrid. Whatever side of the bar you’re on, you know just how hard Xmas run up is even at the best of times, and I can’t find words to express the frustration at the moment.
“But I’ll tell you summat for nothing, though. I’m bloody proud to work for this team.”
Featured Image – The Marble Arch MCR
Food & Drink
Smash-hit sandwich shop Earl’s is set to open another site in Bolton
Danny Jones
Yes, beloved Bolton butty shop and bar, Earl’s, is set to open up their second location in the Greater Manchester borough, taking the food from the town centre over to Farnworth.
We’re keeping our fingers crossed for a metropolitan expansion either this year or next, but for now, we’re just glad to hear we’re getting more of the good stuff.
Earl’s Day and Night Deli, to give them their full name, is the latest name to join the lineup of new foodie faces joining the culinary boom over at the Farnworth Green development.
Soon, the stacked sandwiches, quality coffee and laid-back vibes will be coming to one of the best up-and-coming new neighbourhoods.
Founded by two local lads, Jonny Eckersley and Andy Partington, the first venue only opened back in December of 2024, but has gone on to become a North West-wide sensation.
Carb connoisseurs will literally travel for this scran, and having tasted it for ourselves a couple of times now, it’s no wonder.
Taking inspiration not only from regional food and drink, but also from the wider atmospheres and culinary cultures of Lisbon, Sydney, Antwerp and more, if they can translate even half the levels of chill from the OG Earl’s into this soon-to-open sister site, we’re sure it will hit the ground running.
As per an official press release, fans and those who’ve never tried it before can “expect a menu packed with freshly made sandwiches, alongside a line-up of hot and cold options available for both grab-and-go and delivery.”
Crucially, they’re also looking to carry over that feeling of a seamless transition between services, blending everything from morning coffee runs and the lunch rush with casual evening hangs.
Co-founder Jonny said in a statement: “We are staying true to our roots by bringing a second Earl’s in Bolton. This new venture helps to fuel our expansion plans and widen our catchment area so even more local people can enjoy the Earl’s experience.
“We have big plans for the space and can’t wait to get started.” An exact opening date hasn’t even been confirmed yet, but we’re already getting excited.
Tom Wilmot, joint managing director at Capital and Centric (the developers behind Farnworth Green) added: “We back standout local operators, and Earl’s is right up there – great food, loads of energy and a proper following already behind them.
“Farnworth Green is shaping up to be a neighbourhood with real character, and Earl’s is only going to add to that. Expect it to be busy.”
Crown and Kettle set to take over another former Northern Quarter bar
Danny Jones
The team behind beloved Ancoats pub The Crown and Kettle have announced that they are set to take over another former bar and restaurant location in nearby Northern Quarter.
We were gutted to see the old place go, but at least we can’t think of many better to take over the unit.
The historic watering hole on the corner of Oldham Road and Great Ancoats Street is said to have stood in that spot since the 18th century, but now the present owners have confirmed they’ll be taking on a third venue, having also opened The Rat and Pigeon back in June 2024.
Many of you may have been to one or multiple of its previous iterations of the site in question over the years, but most recently, it was the Calcio sports bar – and soon it’ll become ‘The Badger’.
Revealing the news online last week, Crown and Kettle wrote: “We’re delighted to announce that our new pub, The Badger, arrives on Dale Street this spring!
“Once home to Calcio, Allotment & Nickelbys, this beautiful old building first served as The Haunch of Venison public house back in the early 1800s. Over the past few months, we’ve been hard at work, quietly bringing it back to life & returning it to its roots as a community pub.
“With The Badger, we’ve set out to create the kind of place we love most, warm, welcoming, full of character, with all the charm of a great countryside pub in the heart of the city.
“Expect cosy corners, traditional pub foods, fine ales & the warmest of welcomes. Made for regulars. Open to all. Worth returning to. We can’t wait to welcome you to your new city centre local. GET SET(T)…” Oh, very good indeed.
We visited Calcio many times over the past couple of years, both for work and pleasure in our own free time; it was a great place to watch the footy, enjoy some matchday scran and roll back the years with retro videogames.
As mentioned, though, not only did it used to be one of multiple Allotment vegan and vegetarian eateries in Greater Manchester – thankfully, their presence still remains in multiple buildings – but it has a past long before that which many people bring up on social media.
Insert, “I remember when…’ post.
While we might not know much about what they have in store for this next chapter, knowing how much we love their current city centre favourites, we’re very excited.
As it stands, we’re also yet to hear anything about a more precise opening date, but at least we know it’s coming sometime soon, and we have every faith they’re going to smash it.