Sandwich Technician
AJ Handley-Rowe -
10th November 2021
AJ Handley-Rowe -
10th November 2021 Manchester dessert hatch receives two-star review for ‘smiling too much’
Daisy Jackson
A dessert hatch in Manchester city centre has spoken out after receiving a two-star review – in which the main criticism was that they ‘smiled too much’.
Layr, a tiny tiramisu spot in Ancoats, has publicly addressed the review, which said the staff’s friendliness was ‘almost creepy’.
The reviewer wrote: “Came today, had alright tiramisu but the staff were smiling too much it was almost creepy. Also felt interrogated, just wanted to get my tiramisu and leave, don’t think ill be back.”
Layr – which was also the victim of ‘hostile hate messages’ earlier this year – has now shared a response to the new two-star review.
They’ve said that while they will always take feedback on board, they refuse to change ‘the warmth & smiles you’re greeted with’.
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Layr posted: “We absolutely recognise, and know that every customer experience matters. We never want anyone to feel uncomfortable visiting us, and always take every bit of feedback on board.
“Smiling is just who we are. Layr was built to feel warm, welcoming, and to be a memorable part of your day, week or month. We all need that little pick-me-up no matter what.
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“Our amazing team all work incredibly hard, GENUINELY enjoy meeting so many of you and hearing about your day.
“If being too friendly gets us two stars, we can live with that.
“We’ll always choose warmth, no matter what. Great tiramisu matters, so does good people and amazing energy.
“A message to our team. Please don’t stop smiling. Ever.”
Read more
- Huge beer hall in ‘up-and-coming’ Manchester neighbourhood announces shock closure after two years
- Manchester’s tackiest Christmas bar is returning for the first time in three years
- Manchester’s beautiful winter Teepee is back, with free pints this weekend and live music every day
Featured image: The Manc Group
Printworks is hosting a FREE ‘fireworks’ display on its digital ceiling this Bonfire Night
Emily Sergeant
Printworks is hosting a free ‘fireworks’ display on its digital ceiling next month.
Aiming to ‘bring Bonfire Night to life’ next month, Printworks has announced it’ll be hosting a dazzling evening of lights, music, stories, and Manchester spirit, as the iconic venue transforms Europe’s largest digital ceiling into a spectacular celebration for all the family.
Kicking off from 4:30pm, the free event will begin with an incredible display of ‘Manchester Stars’, where hundreds of stars will appear across the ceiling, each carrying the name of a real Manchester hero, creating a unique celebration of the people who make the city shine.
Members of the public can nominate someone to become a star, whether it’s a child, parent, grandparent, friend, colleague, community champion, or simply someone who deserves a little extra recognition. Nominations can be made here.
Two cosy story time sessions with BBC Radio One and former CBBC presenter, Katie Thistleton, and children’s favourite, Hacker T Dog, will follow the star display, and each child will receive light-up headphones to enjoy the sessions in a dedicated chill-out zone.
Then comes the main event, Printworks’ digital ceiling will take centre stage for two firework displays between the story time sessions, including a dedicated SEN-friendly display at replacing the traditional loud noises with incredible visual effects, designed to offer a more accessible and welcoming way for families to enjoy the festivities.
The main fireworks and music experience will follow at 6:15pm, before the fun continues on into the evening with a live choir.
If you get a little peckish throughout the evening, there will also be a pop-up dessert cart serving Bonfire Night-inspired sweet treats, while Barney’s Coffee offers up an autumn drinks menu featuring seasonal favourites, such as pumpkin spice lattes and chocolate orange hot chocolates.
“We’re really excited to welcome back Printworks’ Bonfire Night event for the third year running,” explained Sophie Rooney, who is the Marketing Manager at Printworks.
Read more:
- Council announces return of FREE firework displays in Manchester parks
- Printworks unveils its £21m transformation with Europe’s largest digital ceiling
- Manchester Christmas Markets 2026 opening date announced – including new spots
“With fewer bonfire and firework displays taking place in the city, it’s the perfect opportunity for families to come together and enjoy an evening of celebrations right here at Printworks.”
Printworks is promising an ‘immersive evening’ for all the family, free of charge. Find out more information and timings HERE.
Featured Image – Jason Lock (via Supplied)
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