A hungry mechanic in Bolton has been praised after giving a hilarious response to an impatient customer that left him a damning review online.
After being confronted by a stroppy driver who insisted that he put down his food and fix her car immediately despite him not having stopped all day, cheeky mechanic Chris Hogan decided to take matters into his own hands.
The gearhead, who works at Eddie’s Motor Spares, was accosted by a rude customer during his 15-minute break just had he had sat down to a hot pie for his first break.
Ringley-based worker Chris had already told the customer that he would fix her issue in ten minutes’ time, once he was done with his pie and the rest of his fifteen-minute lunch break, but that wasn’t considered speedy enough.
Instead, she sped off and instead uploaded a negative review of Eddie’s Motor Spares, taking the business’s perfect 5-star score down to a 4.6.
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He told The Bolton News: “I couldn’t believe it. We had been working without a break all morning and just sat down at 1pm for a hot pie.
“I took my first bite and a customer demanded I put it down and fix her brake light ‘because it only takes five minutes’.
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“Now, if it had been a bad pie, I might have done just that, but it was so tasty and I had been looking forward to it, so I asked her to wait 10 minutes.”
Sharing a picture of himself to the social media networking site, Chris wrote: “Just adapting an eating tray so i can eat lunch and fit bulbs at the same time so the next reviewer won’t leave me a bad review for not leaving my half-eaten lunch so she can have a bulb fitted Immediately on demand.”
The negative review shared online by the customer who inspired the eating tray read: “Needed a brake light fitting. 5-minute job.
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“Unhelpful lady behind the counter said everyone was on their dinner – saw two blokes in the back.
“I get everyone needs a lunch break but for the sake of 5 mins?! Phoned back later and still no joy so went Formula One in Farnworth.
“No probs there and no charge. Guess who I’ll be using in the future?!!”
Customers at the garage have been quick to pile on and offer support to Chris after he posted the picture of himself and his pie-eating tray to the business’s Facebook page.
One person wrote: “A nice meat and potato pie on a buttered balm would settle your nerves Chris.”
Another person said: “How DARE you have your dinner! Love the tray idea, keeping entitled people happy whilst having your dinner, that’s how businesses should be run. Bravo!”
A third joked: “Honestly having lunch instead of sorting out your customers,Next thing you be doing is going on holiday.”
A fourth commented: “Got to earn your bread & butter”
Speaking to The Bolton News, Chris added: “It is a family-run business, father and son, and we’re hungry mechanics but haven’t had a customer react like that in a very long time.
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“The last person I remember doing something similar tipped a £1 coin, then came back in and asked to swap it back for a 20p.
“I couldn’t even buy a packet of crisps with that!”
Featured image – Eddie’s Motor Spares
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Two Trafford towns are set to see dozens of new EV charging points installed imminently
Danny Jones
Two big towns on the border of Greater Manchester and Cheshire are set to see a fresh batch of electric vehicle (EV) charging points installed throughout their streets by Trafford Council very soon.
Local authorities have teamed up with engineering and infrastructure company Amey to roll out a series of new EV charging stations across Trafford, starting with Altrincham and Hale.
Dating all the way back to 2020, the collaboration with Transport for Greater Manchester (TfGM), the brand was tasked with helping improve sustainable travel across the area as the government body’s electric vehicle charging suppliers.
Steady improvements have been made across the 10 boroughs, but this particular update marks one of the biggest network upgrades that the likes of Alty and Hale have seen for some time.
Good news – we are thrilled to announce the installation of our first public EV charge points in collaboration with @TraffordCouncil.
Issuing a statement on Wednesday, 17 September, the firm – which specialises in managing, designing and maintaining complex facilities and transport infrastructure across the country – announced that they will “start the installation of EV charging points in Trafford in the coming weeks.”
It is expected that “up to 100 new public charges” will be integrated throughout the respective town centres and residential streets as the suburbs continues to push towards its sustainability goals.
As per Altrincham Today, Amey account director Anna Gornall said: “We’re excited to launch our first EV charge points in Trafford, working in partnership with Trafford Council (TC) to make electric vehicle charging more accessible to local communities.
“As the UK’s leading provider of energy transition and decarbonisation solutions, we’re well placed to use our existing expertise and resources to support TC in delivering a holistic public EV charging network for local communities.
“We’re helping residents make the switch, so everyone can plug in and power a greener Trafford.”
The country at large has various carbon-free initiatives, including the aspiration of achieving net-zero emissions by 2050; the electoral ward of Trafford itself continues to thrive in this field, having recently won environmental accolades, including 12 ‘Green Flag Awards’ this past July.
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Peter Anderson, Managing Director of Transport Infrastructure at Amey, commented: “This is a pivotal moment in Amey’s energy transition strategy. By leveraging our extensive experience in whole lifecycle asset management, strong partnerships, and innovative solutions, we can deliver value for both our clients and members of the public who will use Amey’s electric vehicle charge points.
“Working with Trafford Council, we are making electric vehicle charging more accessible to local communities and helping residents make the switch to EVs.
“Amey is well-positioned to support emerging opportunities within this landscape, and we are delighted to be working with Trafford and other local authorities to provide the public EV infrastructure needed to achieve the government’s transition to net zero.”
As for Trafford Council, Corporate Director of Place, Richard Roe, went on to add: “We are delighted to be working with Amey on this project to bring more and better charging options to the people of Trafford.
“This is an extension to the current EV charging options in the borough and is great news for committed EV owners and those who are thinking about going electric.”
Featured Images — Publicity pictures (via Amey Ltd)
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Further disruption expected as more bus strikes announced across Greater Manchester
Emily Sergeant
Further disruption is expected as even more bus strikes have been announced across Greater Manchester this autumn.
It comes after the strikes set to place this month from 19 to 22 September were announced a couple of weeks back, and now a second round will take place towards the end of this month and going into early October.
In case this is the first you’re hearing of the upcoming industrial action, 2,000 workers who are employed by Stagecoach, Metroline Manchester, and First Bus Rochdale – all of which are firms among those that make up the bus part of the Bee Network – are due to walk out in a co-ordinated strike amid an ongoing pay dispute.
Unite the Union says all the firms are ‘highly profitable’ and it’s therefore ‘disappointing’ that workers are being denied a fair wage.
More strikes have been announced on the Bee Network this month / Credit: TfGM
At Stagecoach, around 1,000 drivers based across the Oldham, Stockport, and Middleton depots have rejected a pay offer of 3.5%, and 1,000 Metroline Manchester members will also do the same after turning down an ‘unsatisfactory’ below-inflation pay offer.
Workers at both Metroline and Stagecoach believe the offer doesn’t address years of low pay they’ve recieved, especially given the ongoing cost of living crisis.
Then, over at First Bus Rochdale, 110 members have rejected this year’s pay offer of 6%, as they feel this does not go far enough to address the fact they’ve had years of being paid less than their counterparts at other companies, and are still the lowest paid in the region.
Stagecoach, Metroline, and First Bus Rochdale, part of First Group PLC, are all firms which have seen a rise in profits in recent years.
2,000 drivers are set to stage strike action over two different periods / Credit: TfGM
The second round of strikes will now take place from from 30 September to 2 October.
Speaking ahead of both sets of upcoming strikes, Unite General Secretary, Sharon Graham, said: “These companies are very profitable but are putting greed over their hardworking members of staff.
“Further strike action will be extremely disruptive, however this is a dispute entirely of the bus companies’ making and they could solve it easily by coming back with a better deal.
“Our members involved in the dispute have Unite’s complete support.”
Unite Regional Officer, Colin Hayden, added: “The strikes this week as well as the further action we have called will cause travel chaos in Greater Manchester. However, it is entirely the fault of the employers involved, who have failed to address the issue of low pay and reward their staff accordingly.
Georgina Pellant -
14th August 2023 
