A hungry mechanic in Bolton has been praised after giving a hilarious response to an impatient customer that left him a damning review online.
After being confronted by a stroppy driver who insisted that he put down his food and fix her car immediately despite him not having stopped all day, cheeky mechanic Chris Hogan decided to take matters into his own hands.
The gearhead, who works at Eddie’s Motor Spares, was accosted by a rude customer during his 15-minute break just had he had sat down to a hot pie for his first break.
Ringley-based worker Chris had already told the customer that he would fix her issue in ten minutes’ time, once he was done with his pie and the rest of his fifteen-minute lunch break, but that wasn’t considered speedy enough.
Instead, she sped off and instead uploaded a negative review of Eddie’s Motor Spares, taking the business’s perfect 5-star score down to a 4.6.
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He told The Bolton News: “I couldn’t believe it. We had been working without a break all morning and just sat down at 1pm for a hot pie.
“I took my first bite and a customer demanded I put it down and fix her brake light ‘because it only takes five minutes’.
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“Now, if it had been a bad pie, I might have done just that, but it was so tasty and I had been looking forward to it, so I asked her to wait 10 minutes.”
Sharing a picture of himself to the social media networking site, Chris wrote: “Just adapting an eating tray so i can eat lunch and fit bulbs at the same time so the next reviewer won’t leave me a bad review for not leaving my half-eaten lunch so she can have a bulb fitted Immediately on demand.”
The negative review shared online by the customer who inspired the eating tray read: “Needed a brake light fitting. 5-minute job.
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“Unhelpful lady behind the counter said everyone was on their dinner – saw two blokes in the back.
“I get everyone needs a lunch break but for the sake of 5 mins?! Phoned back later and still no joy so went Formula One in Farnworth.
“No probs there and no charge. Guess who I’ll be using in the future?!!”
Customers at the garage have been quick to pile on and offer support to Chris after he posted the picture of himself and his pie-eating tray to the business’s Facebook page.
One person wrote: “A nice meat and potato pie on a buttered balm would settle your nerves Chris.”
Another person said: “How DARE you have your dinner! Love the tray idea, keeping entitled people happy whilst having your dinner, that’s how businesses should be run. Bravo!”
A third joked: “Honestly having lunch instead of sorting out your customers,Next thing you be doing is going on holiday.”
A fourth commented: “Got to earn your bread & butter”
Speaking to The Bolton News, Chris added: “It is a family-run business, father and son, and we’re hungry mechanics but haven’t had a customer react like that in a very long time.
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“The last person I remember doing something similar tipped a £1 coin, then came back in and asked to swap it back for a 20p.
“I couldn’t even buy a packet of crisps with that!”
Featured image – Eddie’s Motor Spares
News
North West water bills to see the biggest average increase of anywhere in the country in 2026
Emily Sergeant
Water bills in the North West are set to see the biggest increase in 2026 on average.
It has been announced that household water bills in England and Wales will rise by an average of 5.4% overall – which works out to around £33 a year, or approximately £2.70 per month – from April, which is said to be two percentage points above December’s official inflation figure… but when you look closer at the North West, that percentage rises from 5.4% to 9%.
The average United Utilities water bill is set to sit at £660 annually in 2026-27, with that being an increase of £57 from the previous year – the largest increase of anywhere else in the country.
Water UK says the nationwide rise in bills reflects the ‘significant investment’ being put towards upgrading water infrastructure.
More than two million households currently receive help with their water bills. An extra 300,000 households are expected to receive support in 2026-27. Find out more: https://t.co/DSDpAmawX8pic.twitter.com/N2LFpjxEQE
Water companies are said to be currently in the process of delivering a £104 billion investment programme to secure the nation’s water supplies, support economic growth, and end sewage entering our rivers and seas.
The money raised by water bills can only be used to fund infrastructure that is independently determined to be ‘new, necessary, and value for money’.
The regulator says United Utilities will begin a £3 billion upgrade in 2026 of the 110 km Haweswater Aqueduct, which carries 570 million litres of water every day to 2.5 million people in Cumbria, Lancashire, and Greater Manchester (or nearly 5% of England’s population), hence water bills increasing at a higher rate to other areas.
North West water bills are set to see the biggest average increase in 2026 / Credit: Raibeart MacAoidh (via Geograph)
“We understand increasing bills is never welcome, but the money is needed to fund vital upgrades to secure our water supplies, support economic growth and end sewage entering our rivers and seas,” explained David Henderson, who is the Chief Executive at Water UK.
“While we urgently need investment in our water and sewage infrastructure, we know that for many this increase will be difficult.
“That is why we will help around 2.5 million households – more than ever before – with average discounts of around 40% off their water bill.”
More than two million households currently receive help with their bills through social tariffs, the WaterSure scheme, and other affordability measures, and an extra 300,000 households are expected to receive support in 2026-27, taking the total number to around 2.5 million.
Those who are struggling should contact their water company to see what help is available, as support can often be tailored to individual circumstances.
Featured Image – Sora Shimazaki (via Pexels)
News
Deansgate bar Simmons closes just over a year after opening
Danny Jones
London-born bar brand Simmons has closed their Manchester site just over a year after opening their first Northern location.
They’ve lasted roughly 15 months on one of our busiest nightlife strips.
Opening on Deansgate back in October 2024, Simmons Manchester wasn’t just their first foray here up in this half of the country but their only other venue outside of the capital.
An otherwise well-established and popular chain down south, they have a total of 15 different bars in central London, but things clearly haven’t quite taken off as planned here in Manchester.
Placing a poster in the unit’s shopfront besides the likes of Be At One, Yours, The Moon Under The Water Spoons and the Deansgate branch of Slug and Lettuce, as you can see, the fellow franchise founded over a decade ago said: “After much consideration, we’ve made the difficult decision to close our doors.
“It’s never easy to say goodbye”, they add, “We’re incredibly proud of what the team built here and so grateful to them, as well as everyone who joined us over the past year.
“We’ve had some unforgettable nights. We love Manchester, and we hope to be back under the right conditions.”
They go on to thank everyone for being “part of the journey”, but for now, it looks like the room has closed effective immediately.
Simmons started back in 2012 when founder Nick Campbell opened the first bar below his flat in Kings Cross, and their presence has grown hugely since then. The closing sign was spotted and shared on social media earlier this week.
Offering everything from stylish cocktails to New York-style pizza, live music and even private karaoke booths, the place had plenty going on.
With rising business rates, energy bills and more dovetailing with the continuing cost of living crisis that is still hampering both hospitality and the nightime economy, they are just one of many to unfortunately close their doors of late.
For instance, it was only earlier this month that we saw multiple well-known names shut up shop here in the city centre or elsewhere in Greater Manchester, including another long-standing late-night favourite, Revolution.
It’s a shame for any business to close, and we certainly hope they’ll return someday with a model that can be sustained in the current climate.
Georgina Pellant -
14th August 2023 
