The mother of one of the victims of the Manchester Arena attack, and a campaigner for stronger security measures in public places has been presented with an OBE.
60-year-old Figen Murray – whose son Martyn Hett was one of 22 people killed in the 2017 Manchester Arena bombing – was selected in the Queen’s New Year Honours list in December 2021 after being recognised for her continuous work in counter-terrorism, public speaking, and promotion of peace.
She was presented with her OBE by Prince William The Duke of Cambridge at Buckingham Place last Friday.
This incredible honour comes just a few months after she gained an MSc degree in Counter Terrorism and graduated with a distinction from the University of Central Lancashire (UCLan) back in December 2021.
Figen said she completed the degree to try and understand why her son was killed.
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Originally from Stockport, Figen has tirelessly campaigned for the introduction of ‘Martyn’s Law’ since the attack, and the law was recently confirmed in the Queen’s Speech – which set out the government’s planned legislative programme.
Under the proposals, venues across the UK would have a legal duty to devise, adopt, and provide specific security plans and training for a potential terror attack.
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Figen’s son, Martyn Hett, was one of 22 people killed in the 2017 Manchester Arena bombing / Credit: Martyn Hett
Now, Figen – who publicly forgave bomber Salman Abedi less than a month after the attack to “break the cycle of hate that existed” – says that “more needs to be done” to keep the public safe.
After proudly accepting her OBE, Figen said: “The Manchester Arena attack changed my life forever, and I know my son Martyn would be touched by all of the work I am doing in memory of him.
“Whilst the bomber sought to spread hatred and division that night, I am determined to share the values that Martyn held so close to his heart – love, kindness and tolerance – to make our young people more understanding and resilient to extremist influences.
“But there is also work to be done around safety at public places and venues.
“We should all be able to enjoy attending these venues in the knowledge that we are protected against potential terrorist attacks.”
🎖️@FigenMurray who campaigned for better venue security after her son Martyn Hett was killed in the Manchester Arena bombing has received her OBE from Prince William today. The government are moving forward with Martyn's law which will bring in tougher safety rules #HeartNewspic.twitter.com/L6zGW6zMC8
“We have an opportunity before us to set the world leading standards and legislation that will provide organisations, businesses and their employees the training and tools to prevent future terror attacks and keep the public safe,” she said.
“I look forward to working closely with the government to ensure this happens.”
Royal Mail fined £21m by Ofcom failing to meet its delivery targets
Emily Sergeant
Ofcom has fined Royal Mail a whopping £21 million for failing to meet its delivery targets in the last financial year.
Each year, it’s the watchdog’s job to look at and measure Royal Mail’s delivery performance against nationwide annual delivery targets, and for the 2024/25 season, the company was required to deliver 93% of First Class mail within one working day of collection, and 98.5% of Second Class mail within three working days.
If Royal Mail misses its annual targets, Ofcom will first consider evidence of any ‘exceptional circumstances’ beyond the company’s control, and whether it would have achieved its targets had those events not occurred.
However, even after accounting for extreme weather events, Royal Mail was still found to have fallen short of its targets… and this time, they’ve been fined their highest sum so far.
We have fined Royal Mail £21m for missing its 2024/25 delivery targets, without justification.
The company must now urgently publish, and deliver, a credible improvement plan.
This is the third time in a row that Ofcom has found the company to be in breach of its regulatory obligations, after it was first fined a substantial £5.6m in November 2023, and then a further £10.5m in December 2024.
Royal Mail only delivered 77% of First Class mail and 92.5% of Second Class mail on time between April 2024 and March 2025.
Ofcom says it has therefore decided that the company breached its obligations by failing to provide ‘an acceptable level of service’ without justification, and took ‘insufficient and ineffective’ steps to try and prevent this failure.
“Hiding behind the pandemic as a driving factor in failures at Royal Mail does not cut it.”
Royal Mail has been fined £21m by Ofcom failing to meet its delivery targets / Credit: Royal Mail
The watchdog says this is likely to have impacted millions of customers who did not get the service they paid for.
“Millions of important letters are arriving late, and people aren’t getting what they pay for when they buy a stamp,” explained Ian Strawhorne, who is the Director of Enforcement at Ofcom.
“These persistent failures are unacceptable, and customers expect and deserve better.
“Royal Mail must rebuild consumers’ confidence as a matter of urgency, and that means making actual significant improvements, not more empty promises.
“We’ve told the company to publicly set out how it’s going to deliver this change, and we expect to start seeing meaningful progress soon. If this doesn’t happen, fines are likely to continue.”
Featured Image – Royal Mail
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Thousands of elderly and disabled people to get free 24-hour bus travel across Greater Manchester
Emily Sergeant
Hundreds of thousands of elderly and disabled people in Greater Manchester are set to benefit from round-the-clock bus travel for free.
Currently, as part on an ongoing pilot scheme, people with a Transport for Greater Manchester (TfGM)-issued concessionary travel pass have free unlimited travel on Bee Network buses between 9.30am and midnight during the week, and all day on weekends and public holidays.
The rule was lifted in August on a trial basis for a month, meaning older and disabled residents in Greater Manchester had access to unlimited free bus travel any time between the allocated hours.
During the August trial, more than 100,000 journeys were made by older and disabled people – with up to 6,000 people a day making use of the pilot.
But now, after proving to be a huge success, the pilot is being extended even further, so that 400,000 eligible residents will now get free bus travel 24-hours a day, seven days a week, starting from 1 November.
If you travel with a TfGM-issued concessionary travel pass, from 1 November you’ll be able to use it on #BeeNetwork buses before 9.30am as part of a second month-long trial.
As well as free early-morning bus travel, during the trial starting in November, eligible residents will be able to board the Bee Network’s night buses for free too.
TfGM says allowing concessionary pass holders to travel at any time will ‘better connect’ them to healthcare, leisure, and retail opportunities.
“The last trial in August was a brilliant success, which saw more than 100,000 journeys made by our older and disabled people before 9.30am,” commented Greater Manchester Mayor Andy Burnham.
“We are now carrying out this second trial, at a busier time of year, to see whether we can safely remove the restriction permanently and help our older and disabled people to get to work, go shopping, and get to medical appointments.
“We want the Bee Network to be the best public transport system possible and this means it needs to support all of our residents and communities to make the journeys they need to make and use the bus more.”