Ticketmaster is being warned that its ‘in demand’ pricing system for Oasis tickets could be in breach of consumer law.
Which? is now calling on the Manchester band and the ticket website to refund fans.
In case you’ve been living under a rock, Oasis are reforming for a run of shows in the UK and Ireland next year, but the massively long-awaited reunion tour has faced controversy following Ticketmaster’s use of ‘in demand’ pricing – which came into effect when tickets to the gigs went on sale on Saturday 31 August.
Ticketmaster’s ‘in demand’ pricing is where prices surge if demand for tickets is high.
After waiting in a lengthy virtual queue, many Oasis fans had a nasty shock at the checkout when they found tickets were significantly more expensive than they’d expected them to be.
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Now, consumer group Which? says it believes Ticketmaster’s lack of transparency around its ‘in demand’ pricing could have breached consumer law, and is calling on the company to “do the right thing” and refund the difference to fans who paid more than the expected face value for tickets.
Which? says it saw evidence that fans were shown one ticket price when they were queuing for tickets, only to have has that price taken away at the last second and replaced with a far higher – and unexpected – ticket price when the page reloaded.
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In one example, the cost of standing tickets – which was originally advertised for £151.25 – had surged to £337.50 each, due to this ‘in demand’ pricing.
This meant that four standing tickets, which is the maximum amount of tickets one person could secure in one order, would have cost an eye-watering £1,400 once the service and order processing fees were included.
The Consumer Protection from Unfair Trading Regulations (CPRs) protect consumers from unfair or misleading trading practices, and it’s this that Which? believes Ticketmaster’s lack of transparency around its ‘in demand’ pricing for the Oasis concerts could have breached, as many fans were not informed about the price increase until after they had tried to add cheaper tickets to their baskets.
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“Under the CPRs, when advertising a product, traders must not mislead consumers with how prices are presented or leave out key pricing information that might be needed to make an informed decision about a purchase,” Which? said in a statement.
The Competition and Markets Authority (CMA)is also investigating whether Ticketmaster’s sale of Oasis tickets may have breached consumer law, and if this is found to be the case, this when would enable fans to seek refunds and compensation from both Ticketmaster, and Oasis themselves.
When Which? contacted Ticketmaster, the company said: “We are committed to cooperating with the CMA and look forward to sharing more facts about the ticket sale with them.”
Featured Image – Simon Emmett
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Manchester United fans planning another major protest amid more upheaval around the club
Danny Jones
Manchester United supporters look set to stage another high-profile demonstration in protest against the INEOS Sports ownership group.
This is the latest response to the club’s continuing struggles, and not just the first proper organised mobilisation of the year, but the first since the most recent major march last spring.
Following the sacking of ‘manager’ Ruben Amorim, despite co-owner Jim Ratcliffe and his board of executives insisting that the Portuguese head coach (that distinction proving to be a crucial detail), the local sporting giants are once again starting from scratch and looking for another replacement boss.
With that in mind, militant fan group The 1958 announced their most recent protest ahead of a home fixture next month in a rather bold fashion…
As announced we protest against this dysfunctional co-ownership before Fulham.
Yep, neither Amorim, Erik ten Hag, Ole Gunnar Solskjær, nor any face even remotely associated with Old Trafford/Carrington is safe from an AI parody.
As for The 1958 group’s actual protest plans, speaking via the BBC this week, the supporters’ trust has confirmed that they will be making a vocal statement outside the stadium on Sunday, 1 February.
Travelling Reds already made their thoughts known with a very blunt, provocative and somewhat controversial banner in the away end at Turf Moor for the 2-2 draw against Burnley.
With Man United approaching a third-round FA Cup tie against Brighton and two big games in the form of a Manchester Derby at home and a trip to Arsenal, they have decided to choose the Fulham game at Old Trafford to stage the march.
Despite admitting that the results under Amorim were no way near good enough, they insist that the – most notably the overarching and Glazer family shadow ever looming over the organisation.
Further details around the actual timings and locations are still yet to be shared by the organisers, but you can expect this to be a well-attended, large-scale event.
Often convening at The Tollgate pub near regular matchday tram stop, Trafford Bar, before walking down Talbot Road towards the ground itself, we imagine Reds will then descend upon the Theatre of Dreams in their thousands.
In case you didn’t already surmise from the video itself, Ratcliffe and co. will be no doubt the subject of the usual chants, as well as more banners and flags.
What do you make of the latest plans, Man United fans?
Nothing will ever be quite as bold as the infamous Old Trafford break-in from 2022 (Credit: The Manc)
More Greater Manchester football matches called off as Storm Goretti sets in
Danny Jones
Yet more scheduled football matches in Greater Manchester and the surrounding regions have been postponed and/or cancelled due to Storm Goretti.
The increasingly cold, blustery and icy conditions moving over from France and across more parts of the UK have already caused schools to close, flights to be grounded, and plenty more disruption.
Another such inconvenience has come in the form of live sports, large swathes of which now look like they simply won’t be taking place.
One of the latest to be called off is Salford City‘s upcoming game against Swindon Town in the FA Cup this weekend, with various other games involving teams up and down the footballing pyramid now facing uncertainty over whether their third-round fixtures will go ahead as planned.
Ironically, this is just the tip of the iceberg, if you’ll pardon the very obvious pun.
Another game that was called off late last week, between Chadderton and FC Isle of Man, is yet to be rescheduled; the same is true of Rochdale AFC’s meeting with Brackley Town, Radcliffe v Oxford City, as well as games involving Bury, Stockport Town, Irlam, Cheadle Town, Prestwich Heys and more.
Other nearby outfits, such as Chorley, Warrington Rylands and Ramsbottom United, just to name a few, are also still unsure of when their next game will be.
In many cases, it is simply a matter of the grounds being largely or completely frozen and deemed unfit for use following pitch inspections.
Oldham Athletic – which has already been hit with plenty of snow and frost – yesterday confirmed that their Notts County clash wouldn’t be going ahead due to that very reason.
With winds of up to 90 miles per hour also being reported, yellow and even red weather warnings have been issued across various parts of the country, with people being urged to check their routes home from work by local authorities.
Storm Goretti should start calming down this evening (Fri, 9 January) and into Saturday morning, but the after-effects could still play havoc over the next few days.
For instance, over in Cheshire, Macclesfield FC are going so far as to call on nearby residents to help clear their playing surface from heavy snowfall.
So, if you’re in the area and fancy helping out, they could sure do with your help.
VOLUNTEERS REQUIRED
Macclesfield FC are once again requesting the help of the fanbase and the local community to help clear the remainder of the compacted snow from the surrounding areas of the https://t.co/fL99QEEJ4D Stadium.
Emily Sergeant -
10th September 2024 
