Ticketmaster is being warned that its ‘in demand’ pricing system for Oasis tickets could be in breach of consumer law.
Which? is now calling on the Manchester band and the ticket website to refund fans.
In case you’ve been living under a rock, Oasis are reforming for a run of shows in the UK and Ireland next year, but the massively long-awaited reunion tour has faced controversy following Ticketmaster’s use of ‘in demand’ pricing – which came into effect when tickets to the gigs went on sale on Saturday 31 August.
Ticketmaster’s ‘in demand’ pricing is where prices surge if demand for tickets is high.
After waiting in a lengthy virtual queue, many Oasis fans had a nasty shock at the checkout when they found tickets were significantly more expensive than they’d expected them to be.
ADVERTISEMENT
Now, consumer group Which? says it believes Ticketmaster’s lack of transparency around its ‘in demand’ pricing could have breached consumer law, and is calling on the company to “do the right thing” and refund the difference to fans who paid more than the expected face value for tickets.
Which? says it saw evidence that fans were shown one ticket price when they were queuing for tickets, only to have has that price taken away at the last second and replaced with a far higher – and unexpected – ticket price when the page reloaded.
ADVERTISEMENT
In one example, the cost of standing tickets – which was originally advertised for £151.25 – had surged to £337.50 each, due to this ‘in demand’ pricing.
This meant that four standing tickets, which is the maximum amount of tickets one person could secure in one order, would have cost an eye-watering £1,400 once the service and order processing fees were included.
The Consumer Protection from Unfair Trading Regulations (CPRs) protect consumers from unfair or misleading trading practices, and it’s this that Which? believes Ticketmaster’s lack of transparency around its ‘in demand’ pricing for the Oasis concerts could have breached, as many fans were not informed about the price increase until after they had tried to add cheaper tickets to their baskets.
ADVERTISEMENT
“Under the CPRs, when advertising a product, traders must not mislead consumers with how prices are presented or leave out key pricing information that might be needed to make an informed decision about a purchase,” Which? said in a statement.
The Competition and Markets Authority (CMA)is also investigating whether Ticketmaster’s sale of Oasis tickets may have breached consumer law, and if this is found to be the case, this when would enable fans to seek refunds and compensation from both Ticketmaster, and Oasis themselves.
When Which? contacted Ticketmaster, the company said: “We are committed to cooperating with the CMA and look forward to sharing more facts about the ticket sale with them.”
Featured Image – Simon Emmett
News
Five Manchester bars have just been named in the UK’s Top 50 Cocktail Bars
Daisy Jackson
Five bars in Manchester have just received one of the industry’s highest accolades – a place in the UK’s Top 50 Cocktail Bars.
In a glittering ceremony down in London today, the best in the cocktail industry were crowned, and our city has a lot to be proud of.
Manchester now has five cocktail bars in the Top 50, with two new entries this year.
And while Schofield’s has been toppled from the top spot this year, this award-winning bar on Quay Street is still heading home with a podium finish, now ranked the third-best bar in the entire UK.
One of the new faces on the prestigious list is Stray, a beautiful cocktail bar tucked into a corner of Mackie Mayor.
Famed for its tomato vine margaritas, as well as the pain-staking effort the team goes to to infuse their own spirits and make their own cordials, Stray has deservedly debuted at number 25. And we have a feeling they’re just getting started.
Red Light is another new name on the list, after taking home the coveted ‘One To Watch’ award in 2024.
Red LightStrayBlinker
The gorgeous LGBTQ+ cocktail bar on Little David Street at Kampus has placed 40th.
Blinker has held on to a place in the Top 50 Cocktail Bars list, dropping down to 22nd – still a phenomenal achievement for the Spring Gardens boozer.
Blinker has a dedicated martini menu, and also serves them alongside retro Breville toasties.
And finally, Speak In Code on Jackson’s Row jumped up into 11th place.
There were also amazing results for our sister cities in Sheffield and Leeds, with The Pearl at Parkhill at 44 and Public at 39 for the former, and Tabula Rasa at 27 and Below Stairs at 11 for the latter.
A huge congratulations to all these very worthy winners.
Salford named one of the most expensive UK cities to rent in
Emily Sergeant
One of Greater Manchester’s major cities has been named among the most expensive UK cities to rent a property in.
It was just last week that the Greater Manchester town of Swinton was named a ‘property hotspot’ for 2025 by Rightmove, after house prices there increased by nearly 10% on average last year, and now, the city of Salford itself is also being put under the property spotlight.
That’s because the leading property listing platform has highlighted the city as being one of the most expensive for renters in the whole of the UK.
With 2025 set to be a year of relocation for many, Rightmove has looked at rental costs across more than 50 cities in Great Britain in a bid to find the cheapest – and by contrast, the most expensive – places to rent right now.
Salford has been named one of the most expensive UK cities to rent in / Credit: Benjamin Elliott | Pexels
When it comes to the most expensive UK city to rent in, we doubt it’ll come as a shock to you that the English capital of London takes the top spot.
Some of the other expected cities featuring in the top 10 list, according to Rightmove’s research, include Oxford, Brighton, Cambridge, and the Scottish capital on Edinburgh, but a more surprising entry for Greater Manchester residents is the fact that Salford takes up the eighth spot – with an average monthly rental price of £1,739.
Top 10 most expensive UK cities to rent in
London (£2,695)
St. Albans (£2,330)
Oxford (£2,041)
Winchester (£1,985)
Brighton (£1,880)
Cambridge (£1,870)
Chelmsford (£1,857)
Salford (£1,739)
Milton Keynes (£1,641)
Edinburgh (£1,620)
What's happening in the rental market? 🏡
👉 The average advertised rent of properties coming to market outside of London has fallen for the first time since pre-pandemic 2019, dropping by 0.2% to £1,341 per calendar month.
On the other end of the spectrum, the cheapest UK city to rent a property in is Hull, with the average monthly rental price there being £799, while some of the other North West cities featuring in the top 10 include Preston, Lancaster, and Carlisle.
When taking a look nationally, the average advertised rent per calendar month stands at £1,526, as of January 2025 – which is up 4.3% compared with this time year last year.
But Rightmove says that price changes, as well as average rental prices, vary significantly depending on the location.
Take Salford for example, which is one of the most expensive cities for renting, the monthly cost of renting has jumped by 30.5% in the last year, whereas in Dundee, prices have dropped by 3.7% during the same period.
Emily Sergeant -
10th September 2024 
