It’s been a mainstay of the Manchester scene for the last two decades, but it looks as though now is finally the end of an era for Dawsons Music & Sound.
After being forced to temporarily close doors due to “staffing shortages” last month, the huge two-storey, glass-fronted Manchester branch of the iconic musical instrument and consumer audio retail chain – which opened on Portland Street in the heart of the city centre in 2003 – can now be seen empty inside.
The Manchester store was described as the go-to place for musical instruments in the city, and a “mecca to 1000s of customers over the last 17 years” – but recent customers reported “little stock”.
And now, all stock appears to have been removed.
All that seems to be left inside the building are discarded storage units and rubbish, with a sign in the window that reads the parting words “thank you for the music”.
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The Manchester store was described as the go-to place for musical instruments in the city, and a “mecca to 1000s of customers over the last 17 years” / Credit: Reddit (SwissJAmes)
Although no formal statement has been issued by Dawsons regarding closure, members of staff on social media have confirmed that the Manchester branch has now closed down for good, and Google also lists the store as ‘permanently closed’.
A recent post on Reddit sharing a picture of the sign in the window queried how long the Manchester shop had been closed for, with a former staff member revealing that they worked there until this past Monday.
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“Can confirm it’s definitely gone, we’re all devastated,” Reddit user redwards1138 said.
They added that is was “really nice to be part of a shop with such history and connection to Manchester” and said they would do their best to answers any questions that people had about the place.
The former staff member also revealed that a closure seemed imminent as “supplies dried up and [we were] turning people away because we couldn’t fulfil orders, and when other [music shops] seemed on the up, we just weren’t.”
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Despite enjoying online / e-commerce growth during lockdowns, the former staff member believes the closure ultimately boiled down to the fact Dawsons Manchester “weren’t as on it as our competitors.”
Credit: The Manc GroupCredit: The Manc Group
Dawsons Music & Sound was founded in Warrington all the way back in 1898 by John Dawson – a piano tuner, who opened the shop to cater for growing demand from people wanting to buy new instruments.
In March 2019, Dawsons announced it would close its Warrington store, ending its 121-year retail presence in the town, as well as its branches in Altrincham and Huddersfield.
On 20 April 2020, the board of Dawsons Music filed a Notice Of Intent to appoint Administrators (NOI), and KPMG was later appointed financial control of the business as it entered administration, but it was announced a month later that a new buyer for the business – Manchester entrepreneurs Andrew M Oliver and his wife Karen Oliver – had been found, and the company would begin trading under the name Dawson Music & Sound Ltd.
The remaining Dawsons Music & Sound branches are expected to continue trading.
Featured Image – Dawsons Music & Sound
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Royal Mail fined £21m by Ofcom failing to meet its delivery targets
Emily Sergeant
Ofcom has fined Royal Mail a whopping £21 million for failing to meet its delivery targets in the last financial year.
Each year, it’s the watchdog’s job to look at and measure Royal Mail’s delivery performance against nationwide annual delivery targets, and for the 2024/25 season, the company was required to deliver 93% of First Class mail within one working day of collection, and 98.5% of Second Class mail within three working days.
If Royal Mail misses its annual targets, Ofcom will first consider evidence of any ‘exceptional circumstances’ beyond the company’s control, and whether it would have achieved its targets had those events not occurred.
However, even after accounting for extreme weather events, Royal Mail was still found to have fallen short of its targets… and this time, they’ve been fined their highest sum so far.
We have fined Royal Mail £21m for missing its 2024/25 delivery targets, without justification.
The company must now urgently publish, and deliver, a credible improvement plan.
This is the third time in a row that Ofcom has found the company to be in breach of its regulatory obligations, after it was first fined a substantial £5.6m in November 2023, and then a further £10.5m in December 2024.
Royal Mail only delivered 77% of First Class mail and 92.5% of Second Class mail on time between April 2024 and March 2025.
Ofcom says it has therefore decided that the company breached its obligations by failing to provide ‘an acceptable level of service’ without justification, and took ‘insufficient and ineffective’ steps to try and prevent this failure.
“Hiding behind the pandemic as a driving factor in failures at Royal Mail does not cut it.”
Royal Mail has been fined £21m by Ofcom failing to meet its delivery targets / Credit: Royal Mail
The watchdog says this is likely to have impacted millions of customers who did not get the service they paid for.
“Millions of important letters are arriving late, and people aren’t getting what they pay for when they buy a stamp,” explained Ian Strawhorne, who is the Director of Enforcement at Ofcom.
“These persistent failures are unacceptable, and customers expect and deserve better.
“Royal Mail must rebuild consumers’ confidence as a matter of urgency, and that means making actual significant improvements, not more empty promises.
“We’ve told the company to publicly set out how it’s going to deliver this change, and we expect to start seeing meaningful progress soon. If this doesn’t happen, fines are likely to continue.”
Featured Image – Royal Mail
News
Thousands of elderly and disabled people to get free 24-hour bus travel across Greater Manchester
Emily Sergeant
Hundreds of thousands of elderly and disabled people in Greater Manchester are set to benefit from round-the-clock bus travel for free.
Currently, as part on an ongoing pilot scheme, people with a Transport for Greater Manchester (TfGM)-issued concessionary travel pass have free unlimited travel on Bee Network buses between 9.30am and midnight during the week, and all day on weekends and public holidays.
The rule was lifted in August on a trial basis for a month, meaning older and disabled residents in Greater Manchester had access to unlimited free bus travel any time between the allocated hours.
During the August trial, more than 100,000 journeys were made by older and disabled people – with up to 6,000 people a day making use of the pilot.
But now, after proving to be a huge success, the pilot is being extended even further, so that 400,000 eligible residents will now get free bus travel 24-hours a day, seven days a week, starting from 1 November.
If you travel with a TfGM-issued concessionary travel pass, from 1 November you’ll be able to use it on #BeeNetwork buses before 9.30am as part of a second month-long trial.
As well as free early-morning bus travel, during the trial starting in November, eligible residents will be able to board the Bee Network’s night buses for free too.
TfGM says allowing concessionary pass holders to travel at any time will ‘better connect’ them to healthcare, leisure, and retail opportunities.
“The last trial in August was a brilliant success, which saw more than 100,000 journeys made by our older and disabled people before 9.30am,” commented Greater Manchester Mayor Andy Burnham.
“We are now carrying out this second trial, at a busier time of year, to see whether we can safely remove the restriction permanently and help our older and disabled people to get to work, go shopping, and get to medical appointments.
“We want the Bee Network to be the best public transport system possible and this means it needs to support all of our residents and communities to make the journeys they need to make and use the bus more.”
Emily Sergeant -
3rd September 2021 
