Greater Manchester Police (GMP) has the quickest response times to 999 calls of any police force in England, it has been revealed.
It’s all according to data sourced via police.uk.
The latest data from November of last year shows that 41,786 out of 44,491 emergency 999 calls made were answered by GMP within 10 seconds (93.9%), with the average speed of answer for that month being just two seconds, and then the following month, 93.4% of some 45,860 calls were answered by the police force within 10 seconds.
Average answer times for non-emergency calls using 101 also reduced within the year, from just over a minute in January 2023 to 30 seconds in January 2024.
June 2023 saw the highest levels of demand for 101 non-emergency calls, the data has revealed, with some 79,109 calls coming into GMP’s Force Contact, Crime and Operations (FCCO) centre and 83.2% of those answered within the 101 non-emergency service level required of three minutes.
GMP revealed as having quickest response times to 999 calls of any police force in England / Credit: GMP
GMP is partly owing its increase in call response times to the fact it has made “significant investment” in its FCCO centre recently.
In particular, a new leadership team was established at the centre back in 2022, and this was accompanied by what the force has called a “concerted recruitment campaign” to provide all call handlers with the resources required to answer calls for service “efficiently”.
On top of this, a so-called ‘revised graded response policy’ was also introduced, with the basis of this being an initial THRIVE (Threat, Harm, Risk, Investigation, Vulnerability, Engagement) assessment – which ensures the force now prioritises its calls for service as “effectively” as it possibly can.
#GOODNEWS | GMP had the quickest response times to 999 calls of any police force in the country.
Latest data shows – 📞 93.9% answered within 10 seconds in November 2023 🎧 93.4% answered within 10 seconds in December 2023
“In particular our hardworking call handlers, customer enquiry unit, digital team, radio dispatchers, crime recorders, and force operations centre team who answer and respond to calls for service.”
Featured Image – GMP
News
Major Co-op Live concert cancelled with fans already inside venue
Daisy Jackson
Major Co-op Live gig Jeff Lynne’s ELO has been cancelled this evening – after fans had already entered the venue.
Jeff Lynne’s ELO were set to perform the second of two nights at the huge Manchester venue tonight, as part of their final UK tour.
The Over and Out Tour should have been taking place on both the 9 and 10 July before heading to London’s BST Hyde Park Festival on Sunday.
But the show has been cancelled minutes before the legendary band were due to take to the stage.
Fans had already taken their seats inside the massive Co-op Live Arena when the news broke that the gig would not be able to take place ‘due to illness’.
77-year-old Jeff Lynne himself, who recently broke his hand in an accident, is said to be ‘devastated’ that he is unable to perform.
Jeff Lynne’s ELO has been cancelled at Co-op Live
A statement from the band said: “Unfortunately due to illness tonight’s (Thursday 10th July 2025) scheduled performance of Jeff Lynne’s ELO at the Co-Op Live will not be going ahead.
“Jeff is devastated he cannot perform this evening.
“More information will become available as soon as possible. For refunds please go to your point of purchase.”
According to fans, audiences inside Co-op Live were told the show was cancelled with just 45 minutes to go.
One person wrote: “The concert that never was. Cancelled with 45mins to go. Get well soon Jeff Lynne.”
Literally mins after this picture was taken Jeff Lynn cancelled 😞 @JeffLynnesELO Broke his hand a few days ago and has played the best he can and well done to you ! But then decides to cancel 2nd night n Manchester very last minute ! But it’s ok just ask for a refund !!! 😡 pic.twitter.com/wv1JfWPwk5
Andy Burnham reveals plans to build underground tram and train line in Manchester by 2050
Emily Sergeant
Andy Burnham has announced some ambitious long-term plans to build an underground tram and train line in Manchester.
As Greater Manchester sets its sights on a new era of economic growth, on the way to becoming a ‘second city’ to rival any other on the planet by 2050, Mayor Andy Burnham shared the city region’s blueprint for a ‘greener, fairer future’ this week – with underground transport plans being right the heart of it.
Mr Burnham says his vision for the next decade is to create a ‘thriving’ city region where everyone can ‘live a good life’.
Andy Burnham reveals plans to build an underground tram and train line in Manchester / Credit: TfGM
But it’s public transport where it seems some of the most significant changes are set to be made before 2050 arrives.
The Mayor revealed plans for new bus routes, tramlines, and train stations to connect ‘thriving communities’ across the city region with an integrated lower-cost transport system that’ll help more people get out and access new opportunities.
Construction of a tram stop to service new homes at Victoria North will also start by 2028, it has been confirmed, while work to bring Metrolink to Stockport – which has already been announced to huge support – will begin by 2030.
Two commuter rail lines will join the Bee Network next December as well, with another six joining by 2028.
GM is growing fast.
We will expand @BeeNetwork over the next decade to meet the needs of our bigger economy.
BUT
There’s a limit to what we can do on a congested surface.
It’s why I am asking TfGM to start planning for an underground for GM around a remodelled Piccadilly. pic.twitter.com/k2ozNWw6Wj
The headline-grabbing announcement, though, has to be that Mr Burnham has also announced plans to unlock ‘transformative’ investment in transport infrastructure, so that by 2050, Manchester Piccadilly has an underground tram and train station with a high-speed rail link to Liverpool.
He’s also looking to boost regeneration of the surrounding area, effectively making it ‘the Kings Cross of the North’.
“We’re the UK’s fastest growing economy and stand on the cusp of what I believe could be our best decade since the Victorian era,” commented Mayor Andy Burnham, “and our task for the next decade is to build a platform for success for all our residents.
“Our vision is ambitious, but in my eight years as Mayor, I’ve learned that, when we pull together, there’s nothing we can’t achieve.
“There’s a long and proud tradition of collaboration in Greater Manchester. Devolution has turbocharged that and now we’re ready to deliver a new model of growth where no one is left behind.”
Emily Sergeant -
19th February 2024 
