News

Government details pilot plans for returning spectators to elite sport in October

Sports venues could reopen for fans from 1st October 2020, but only "if it is safe to do so".

The Manc The Manc - 17th July 2020
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Prime Minister Boris Johnson and the UK government has announced today that a small number of sporting events will be used to pilot the safe return of spectators over the next few weeks.

These pilot events will take commence through late July and early August and form part of the #EnjoySummerSafely campaign, which was announced by Boris Johnson in a live press conference earlier today.

A view to reopening competition venues for sports fans, with necessary social distancing measures in place, is to be introduced from 1st October 2020, but only “if it is safe to do so”.

All sports venues have been closed to spectators since lockdown measures were implemented on 23 March 2020, however in recent weeks, certain elite sports have resumed behind closed doors, including Premier League and Championship football, and international cricket.

According to guidance provided on the gov.uk website, the pilot sporting events chosen to take place over the next couple of weeks have been carefully selected to represent a range of sports and indoor and outdoor spectator environments, and are expected to include two men’s county cricket friendly matches, the World Snooker Championship from 31st July, and the Glorious Goodwood horse racing festival on 1st August.

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There are also likely to be further pilot events for other sports in order to build up to and prepare for the full, socially distanced return of sporting events from 1st October, but these are yet to be announced.

Speaking on the announcement of these pilot events, Sports Minister Nigel Huddleston said: “For months millions of us have felt the void of being unable to go to the match to support our team or attend a top-class sporting event, so I am pleased that we are now able to move forward with a plan to help venues safely reopen their doors to fans.”

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“I recognise that not every sport, team or club has the benefit of huge commercial revenue, and it is often their dedicated fans that are the lifeblood which helps keep them going.”

“By working closely with sports and medical experts, these pilots will help ensure the safe return of fans to stadia. Although it will remain some time before venues are full to capacity, this is a major step in the right direction for the resumption of live spectator sport across the country”.

The pilot events will provide the opportunity to stress-test the government’s ‘stage five’ guidance, on the return of fans to elite sports events.

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More information in relation to this be found detailed in full here.

Further guidance outlining the licensing obligations for sports stadia and how venue operators must calculate safe capacities in line with social distancing restrictions is expected to be published by the Sports Grounds Safety Authority in due course.

You can read the full #EnjoySummerSafely plan for pilot sporting events here.

For more information and guidance amid the coronavirus (COVID-19) pandemic, do ensure you refer to official gov.uk/coronavirus sources here.

#StaySafeSaveLives

News

Oasis finally confirm ‘private ballot’ ticket information for reunion tour

Daisy Jackson Daisy Jackson Oasis ticket prices revealed ahead of huge reunion tour. Credit: Publicity picture, Simon Emmett

Oasis have just announced more information about how tickets will be sold through a ‘private ballot’ for their extra reunion tour dates.

The group added two additional shows at Wembley Stadium after their initial 17 gigs across London, Manchester, Dublin, Edinburgh and Cardiff generated huge demand and sold out in a day.

Oasis and Ticketmaster came under fire though for the use of dynamic pricing, which saw ticket prices shoot up by hundreds of pounds by the time people made it through the online queues.

For these additional reunion tour dates at Wembley, ticket sales will look a little different.

They’ll be using a ‘private ballot’, which will give first dibs to those who missed out on the first ticket sale.

You’ll only be invited to register for the sale if you signed into your Ticketmaster account on Saturday 31 August, and joined a queue for a specific show.

And you’ll only receive an invitation if you DIDN’T manage to bag tickets the first time round.

THEN you’ll be able to register for the actual ballot, which still doesn’t guarantee you a ticket but does at least get you into a (hopefully less lengthy) queue.

This is the full statement shared by Oasis:

“Invitations to enter the private ballot will be sent overnight tonight (Saturday) to eligible fans we have been able to identify.

“If you signed into your Ticketmaster UK account on Saturday, 31st August, and were able to join a queue for a specific show, but didn’t get a ticket-then you may be eligible to take part and will receive an email on how to register for the ballot.

“Keep an eye on the inbox associated with your Ticketmaster account, and don’t forget to check your junkmail.

“Once successfully registered, you will be entered into the ballot for a code for access to the final Wembley on sale.

“Due to the demand for the shows and to avoid last week’s long queues, codes will be strictly limited. Entry to the ballot does not guarantee you will receive a code.

“The ballot is only open to invited fans. You must register with the email to which your invitation was sent and which is registered with your Ticketmaster account.

“All other entries will be discounted. If you do not receive an email then unfortunately you will not be eligible for the ballot.

“You will be automatically discounted from the ballot, even if you go through the registration process.”

Featured image: Simon Emmett

News

Manchester Airport named UK’s worst in annual Which? survey for third year running

Emily Sergeant Emily Sergeant

Manchester Airport has officially been declared the worst airport in the UK, according to a new survey by Which?… yet again.

The summer travel season may be drawing to a close now, with hundreds of flights having taken off and landed in our region over the last couple of months, but for any Greater Manchester holidaymakers who are still yet to jet off, an annual ranking by consumer choice group Which? has proved to be pretty grim reading.

That’s because several terminals at the UK’s third largest airport have found themselves at the bottom of the list in Which? latest findings.

Manchester Airport has hit back at the survey and defended itself, saying its own passenger surveys suggest people are “much more positive” about the airport, adding that it was “proud to give people in all parts of the North easy and affordable access to nearly 200 different destinations across the world”.

For its annual survey, Which? spoke to nearly 7,000 passengers to gather feedback about their experiences of flying from UK airports over the last 12 months, and asked them to score the airports across 11 categories.

Manchester Airport has been named the worst in the UK for the third year running / Credit: The Manc Group

Some of these categories including seating, staff, toilets, and of course, the queues we all dread at check in, bag drop, passport control, and security.

And just like in both 2022 and again in 2023, it was Manchester Airport Terminal 3 that ranked right at the bottom, receiving the lowest customer satisfaction score of 37%.

Manchester Terminal 1 ranked one place above that with a score of 40%, while Manchester Terminal 2 was a little further up the the list with a score of 51%, and just saw Luton Airport, London Stansted, and Belfast International Airport sandwiched in between it.

According to Which?, some of the complaints it received about Manchester Airport from passengers who responded to the survey this year was that older people struggled with long walks due to travelators being broken since 2021, difficulties with finding a seat, and “horrendous” queues with people apparently being “corralled like cattle”.

As mentioned though, Manchester Airport has slammed Which?’s findings in a formal statement.

The UK’s third largest airport has hit back at the survey results and defended itself / Credit:

Describing the survey as “disappointing to see”, Manchester Airport’s statement reads: “We understand not every experience is perfect and want all passengers to feel able to raise their concerns directly with us. That is why we speak to them on a daily basis, surveying hundreds of people a month to get in-the-moment feedback from a full range of perspectives.

“That is in stark contrast to Which?, which conducted a tiny and unrepresentative survey of its members six months ago, asking them to recollect airport experiences that could have been as far back in time as April 2023.

“Which? fully understands that its readers form a narrow group of passengers whose views cannot in any way be taken to represent those of the travelling public at large, but chooses to promote its survey findings as if they do.”

Read more:

Manchester Airport says it’s disappointing see Which? “chase cheap headlines” with its “sensational and over-simplified characterisation of airports” and the different roles they play, adding: “To make matters worse, it has printed inaccurate statements about our facilities and security waiting times that paint a more negative picture than reality.

“This is completely unacceptable.”

Featured Image – Manchester Airport Group

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