A dedicated helpline offering support to victims concerned about how their crime has been dealt with by Greater Manchester Police is to close today.
The Greater Manchester Crime Support Line was launched in December 2020 by Mayor of Greater Manchester Andy Burnham, following the publishing of an assessment report which found that the force failed to record 80,000 crimes in a year – including one in four violent crimes.
It was set up to provide support to victims of crime who may have concerns about how their crime has been previously recorded by GMP, or who were not referred to victim support services.
But it will be closed from today due to a “very low number” of new callers in recent weeks.
Since its launch, there have been 240 calls to the helpline – which is being delivered by Victim Support on behalf of Greater Manchester Combined Authority (GMCA) – but as of today, callers will now be diverted to the existing Greater Manchester Victims’ Services support line.
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Any new callers will be diverted automatically for support to help them cope and recover, and victims of crime can still make a formal complaint or raise any concerns or issues about how their crime was dealt with by contacting Greater Manchester Police directly.
The Greater Manchester Crime Support Line will close on Friday 19 February.
If you have been a victim of crime and need support to help you cope and recover please contact @gmvictims
— Greater Manchester Combined Authority (@greatermcr) February 18, 2021
Speaking on the closing of the line and future conduct, Bev Hughes – Deputy Mayor of Greater Manchester for Policing, Crime, Criminal Justice and Fire – said: “The Greater Manchester Crime Support Line was launched in response to the concerning findings of the HMICFRS inspection.
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“[It was launched] as part of a series of urgent actions to help restore public confidence and ensure that no victim of crime is left without the support they need.
“The support line has provided an additional and vital mechanism for victims of crime to seek reassurance that they are being taken seriously and to get the help they need to cope and recover. But due to the very low number of new callers in recent weeks, we have now made the decision to close the dedicated line and revert to our usual line mechanisms for victims to make contact.”
The Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) report into the conduct of Greater Manchester Police published at the end of last year raised concerns about the forces approach to domestic violence and child protection, as well as delayed or badly-planned investigations.
Andy Burnham – who has also come under pressure for GMP’s failings – claimed his ability to hold the force to account was impeded by problems within the force being “repeatedly underplayed” or being “deliberately” withheld at a senior level.
Greater Manchester Police
To contact the Greater Manchester Victims’ Services helpline, you can call 0161 200 1950 or visit gmvictims.org.uk.
The helpline is open 9am to 7pm Monday to Friday, and 9am to 5pm on Saturdays.
If you want to report a crime that has taken place within the last month, you should contact police directly by calling 101 or report online, and if you, or someone else is in immediate danger, always dial 999.
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If you are not satisfied with how a complaint was handled by Greater Manchester Police, you may still be able to request an independent review by the Greater Manchester Combined Authority (GMCA) via the GMCA website.
You can also find help, advice, and local support services here.
News
The Premier League is keeping its crucial cap on away game ticket prices – for now
Danny Jones
The Premier League has announced it is extending its crucial price cap for away games, as the general cost of match tickets continues to creep up all over the country.
Most season card holders, be they here in Greater Manchester or elsewhere, are likely looking at their annual spending going up simply, so steps like these are key in keeping first division football as affordable as possible.
And that’s just the ongoing cost of living, let alone the clubs that are continuing the trend of charging more each year and, unfortunately, even pricing some supporters out entirely.
With that in mind, the news of England’s top-flight sides voting unanimously to keep the £30 cap intact for at least another two years comes as relief to those who spend most of the year putting their hard-earned cash towards following their team home and away.
BREAKING: The Premier League extend £30 cap on away tickets for another two seasons 🚨 pic.twitter.com/L336aZwmn3
Now confirmed to remain in place until the end of the 2027/28 campaign, travelling fans obviously still spend plenty of money on transport and so on every year, but at least they don’t have to worry about rising general admissions.
At least not for the time being…
Writing in a statement, the Premier League said: “Away fans help create the incredible atmosphere Premier League matches are renowned for. Since the cap’s implementation in 2016, it has contributed to attendance at away games increasing from 82% to 91%.”
They also acknowledged the significant and regular funds that supporters still spend on these trips, with plenty of people online also praising the Football Supporters’ Association (FSA), which helped spearhead the campaign over a decade ago.
With so many other obstacles still getting in the way of fans making it to games either at their usual stadium or on an away day – not least of all the constant and increasingly frustrating rescheduling of fixtures – it’s good to see this isn’t an area the Prem are trying to target.
As always, the multi-billion-pound business can always seek out other, newer money spinners, and we’re absolutley certain they will. For instance, there’s at least one happening over in Spain that we’d happily see carried over here.
Following the news, this now means that fans will ultimately have enjoyed 12 back-to-back seasons of the benefit, and long may it continue.
Nevertheless, the biggest barrier for people to watch the beautiful game at its highest level in the UK remains the cost of standard tickets.
The likes of Manchester United, Arsenal, Leeds and more have already let matchgoers know that their season ticket prices will be going up, and the likes of Man City have already seen backlash for increasing rates amid the expansion of the Etihad Campus.
Greater Manchester’s fire service officially rated ‘outstanding’ following inspection
Emily Sergeant
Greater Manchester’s fire service has officially been rated ‘outstanding’.
His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) has awarded published its latest inspection report, and has awarded Greater Manchester Fire and Rescue Service (GMFRS) two ‘Outstanding’ ratings for the first time in the service’s history.
One ‘outstanding’ rating was given for the preventing of fire and emergencies, and one for values and culture.
Some of the areas of strength noted in the report include outstanding prevention work, acknowledging the service’s innovative partnership activity and targeted risk reduction programmes, and a ‘strong, positive, and inclusive’ culture, with strong communication and a clear focus on values, staff voice, and transparent decision making.
The service was also commended for having high levels of operational preparedness, and ‘effective’ governance and scrutiny, with ‘clear’ performance reporting and strategic direction.
In addition to the two ‘Outstanding’ ratings, inspectors also rated GMFRS as ‘Good’ in seven of the eight other inspection categories – including responding to fires and other emergencies, training and developing the right people with the right skills, and ensuring fairness and diversity across the workplace.
Inspectors also acknowledged the ‘significant capacity pressures’ on fire safety regulation across the UK, and the unique challenges posed by Greater Manchester’s complex and fast-changing urban environment.
“Greater Manchester has a fire and rescue service we can be proud of,” commented Mayor Andy Burnham, as the inspection report was published this week.
Greater Manchester’s fire service has officially been rated ‘outstanding’ following its latest inspection / Credit: GMFRS
“I’ve often said that GMFRS is one of the best services not just in this country, but anywhere. The inspectors’ findings reinforce this belief. I’m pleased that this strong inspection report recognises its outstanding prevention work as part of Greater Manchester’s Live Well approach, its outstanding culture and values, and consistently good performance across almost every other area.”
Chief Fire Officer, Dave Russell, added: “I am really pleased that the inspectors have recognised our progress towards this goal, by awarding us ‘Outstanding’ ratings for the first time in our service’s history.
“I am particularly pleased to have been awarded these for our nation-leading work on prevention, helping us to use our resources in the most effective way, and in our service’s culture, which I made my number one priority when joining the service.”
The Manc -
19th February 2021 
