A dedicated helpline offering support to victims concerned about how their crime has been dealt with by Greater Manchester Police is to close today.
The Greater Manchester Crime Support Line was launched in December 2020 by Mayor of Greater Manchester Andy Burnham, following the publishing of an assessment report which found that the force failed to record 80,000 crimes in a year – including one in four violent crimes.
It was set up to provide support to victims of crime who may have concerns about how their crime has been previously recorded by GMP, or who were not referred to victim support services.
But it will be closed from today due to a “very low number” of new callers in recent weeks.
Since its launch, there have been 240 calls to the helpline – which is being delivered by Victim Support on behalf of Greater Manchester Combined Authority (GMCA) – but as of today, callers will now be diverted to the existing Greater Manchester Victims’ Services support line.
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Any new callers will be diverted automatically for support to help them cope and recover, and victims of crime can still make a formal complaint or raise any concerns or issues about how their crime was dealt with by contacting Greater Manchester Police directly.
The Greater Manchester Crime Support Line will close on Friday 19 February.
If you have been a victim of crime and need support to help you cope and recover please contact @gmvictims
— Greater Manchester Combined Authority (@greatermcr) February 18, 2021
Speaking on the closing of the line and future conduct, Bev Hughes – Deputy Mayor of Greater Manchester for Policing, Crime, Criminal Justice and Fire – said: “The Greater Manchester Crime Support Line was launched in response to the concerning findings of the HMICFRS inspection.
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“[It was launched] as part of a series of urgent actions to help restore public confidence and ensure that no victim of crime is left without the support they need.
“The support line has provided an additional and vital mechanism for victims of crime to seek reassurance that they are being taken seriously and to get the help they need to cope and recover. But due to the very low number of new callers in recent weeks, we have now made the decision to close the dedicated line and revert to our usual line mechanisms for victims to make contact.”
The Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) report into the conduct of Greater Manchester Police published at the end of last year raised concerns about the forces approach to domestic violence and child protection, as well as delayed or badly-planned investigations.
Andy Burnham – who has also come under pressure for GMP’s failings – claimed his ability to hold the force to account was impeded by problems within the force being “repeatedly underplayed” or being “deliberately” withheld at a senior level.
Greater Manchester Police
To contact the Greater Manchester Victims’ Services helpline, you can call 0161 200 1950 or visit gmvictims.org.uk.
The helpline is open 9am to 7pm Monday to Friday, and 9am to 5pm on Saturdays.
If you want to report a crime that has taken place within the last month, you should contact police directly by calling 101 or report online, and if you, or someone else is in immediate danger, always dial 999.
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If you are not satisfied with how a complaint was handled by Greater Manchester Police, you may still be able to request an independent review by the Greater Manchester Combined Authority (GMCA) via the GMCA website.
You can also find help, advice, and local support services here.
News
‘Busiest’ Easter bank holiday weekend expected as 19 million people hit the roads
Emily Sergeant
It’s expected to be one of the busiest Easter bank holidays in three years, as millions of people travel across the UK.
With the four-day weekend upon us, and people nationwide prepare to make the journey to visit family or friends over their extra couple of days off work or school, the RAC has now issued one of its annual travel warnings – anticipating that 19 million people could be hitting the roads from this Thursday evening onwards.
It’s all according to a new study of drivers’ spring getaway plans carried out by the RAC and traffic analytics specialists INRIX.
Research is suggesting that traffic will be equally severe on Thursday 17, Good Friday, and Saturday 19 April, with drivers planning around 2.7 million trips every day during that period, but the number of planned trips does drop slightly on Easter Sunday to 2.5 million.
Sadly, that dip is only short-lived, as the number of trips increases once again to a further 2.7 million on bank holiday Monday as millions of people look to return home.
19 million people are expected to hit the roads over the Easter bank holiday weekend / Credit: Geograph | Pxfuel
To make matters even worse, it’s thought that a further 6.2 million journeys are anticipated at some point over the Easter bank holiday weekend, but drivers planning these trips are still unsure exactly when they’ll travel.
The ‘notorious British weather’ is likely to be a big factor in travel decision making, according to the RAC.
INRIX expects that tomorrow (Thursday 17) will be the worst day for traffic, when jams are likely to increase by nearly a third (30%) more than usual.
Meanwhile, on Good Friday, the lengthiest hold-ups are expected between 11am to 1pm, so drivers are therefore being advised to start their trips as early as possible in the morning, or delay them until later in the afternoon.
Motorists are being warned to plan their journeys in advance / Credit: pxfuel
“The bank holiday weekend clashes with the end of the Easter break for many schools, which we think will change the nature of this year’s getaway,” admitted RAC breakdown spokesperson, Alice Simpson.
“Although journey numbers are still very high, we’re anticipating more day trips and weekend breaks than people heading off on one and two-week stints… [so] this could lead to a ‘hat-trick of hold-ups’ on Thursday, Friday and Saturday as drivers visit family and friends.
“But while getaway journeys may be shorter in length, we’re still expecting to see extremely high levels of traffic from Thursday onwards, with the greatest number of Easter getaway trips planned for three years.”
Alice warned that drivers should expect queues if they ‘don’t plan the best time to set off’.
“It’s always best to travel as early as possible in the morning or later in the day when most of the traffic has eased,” she added.
Featured Image – Geograph
News
Onlookers ‘in tears’ after tiny duckling rescued from storm drain in beauty spot
Daisy Jackson
The RSPCA has shared a heartwarming video of a reunion between a tiny duckling and his mum, after the baby bird fell into a storm drain.
The charity, with the help of staff in the nearby Grandpa Greene’s Luxury Ice Cream Parlour, managed to fish the tiny bird out of the storm drain in a painstaking two-hour-long operation.
Miraculously, the duckling was unharmed, and his mum was waiting nearby on the canal in Saddleworth ready to be reunited with her baby.
The RSPCA has now thanked the staff member who helped rescue the duckling, and issued a warning to the public to keep dogs on a lead when near wildlife, believing the poor bird was chased by a dog before falling down the five-feet-high grid.
The rescue operation too place in Diggle last Wednesday 9 April, with Animal Rescue Officer Lee Ferrans taking on the ‘long and painstaking’ process of tempting the duckling into a net.
Lee said: “I wasn’t able to lift the grid so the only thing I could do was push an extendable pole straight down and try to catch the duckling in a net. There wasn’t a lot of room for manoeuvre and the net kept catching on all the debris.
“Just when I thought I’d been successful, the duckling kept disappearing into a drain on one side and then popping out again. A member of staff from Grandpa Greene’s had just finished her shift and came across to the other side of the canal to help me. I unscrewed the top of the pole with the net and held it down on one side of the drain while she used another section to gently encourage the bird to go into the net.
“It was quite a long and painstaking rescue but we eventually managed to bring the little one back up safely after more than two hours.”
The pair then placed the duckling into a cardboard box before heading further up the canal to reunite them with their mother and six sibling ducklings.
The adult duck ‘instantly recognised’ the chirping and swam straight towards it.
Lee added: “A little crowd had gathered and as the family were reunited people were shedding tears. It was a really lovely moment to see them all back together.
“I’d especially like to thank the member of staff from Grandpa Greene’s who offered an extra pair of hands – I couldn’t have done it without her – and to all the people in the area who stopped and were concerned.
“Storm drains can be a bit of a menace for ducklings, especially at this time of the year when there are babies around, and this brood was only a few days old.”
The Manc -
19th February 2021 
