A dedicated helpline offering support to victims concerned about how their crime has been dealt with by Greater Manchester Police is to close today.
The Greater Manchester Crime Support Line was launched in December 2020 by Mayor of Greater Manchester Andy Burnham, following the publishing of an assessment report which found that the force failed to record 80,000 crimes in a year – including one in four violent crimes.
It was set up to provide support to victims of crime who may have concerns about how their crime has been previously recorded by GMP, or who were not referred to victim support services.
But it will be closed from today due to a “very low number” of new callers in recent weeks.
Since its launch, there have been 240 calls to the helpline – which is being delivered by Victim Support on behalf of Greater Manchester Combined Authority (GMCA) – but as of today, callers will now be diverted to the existing Greater Manchester Victims’ Services support line.
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Any new callers will be diverted automatically for support to help them cope and recover, and victims of crime can still make a formal complaint or raise any concerns or issues about how their crime was dealt with by contacting Greater Manchester Police directly.
The Greater Manchester Crime Support Line will close on Friday 19 February.
If you have been a victim of crime and need support to help you cope and recover please contact @gmvictims
— Greater Manchester Combined Authority (@greatermcr) February 18, 2021
Speaking on the closing of the line and future conduct, Bev Hughes – Deputy Mayor of Greater Manchester for Policing, Crime, Criminal Justice and Fire – said: “The Greater Manchester Crime Support Line was launched in response to the concerning findings of the HMICFRS inspection.
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“[It was launched] as part of a series of urgent actions to help restore public confidence and ensure that no victim of crime is left without the support they need.
“The support line has provided an additional and vital mechanism for victims of crime to seek reassurance that they are being taken seriously and to get the help they need to cope and recover. But due to the very low number of new callers in recent weeks, we have now made the decision to close the dedicated line and revert to our usual line mechanisms for victims to make contact.”
The Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) report into the conduct of Greater Manchester Police published at the end of last year raised concerns about the forces approach to domestic violence and child protection, as well as delayed or badly-planned investigations.
Andy Burnham – who has also come under pressure for GMP’s failings – claimed his ability to hold the force to account was impeded by problems within the force being “repeatedly underplayed” or being “deliberately” withheld at a senior level.
Greater Manchester Police
To contact the Greater Manchester Victims’ Services helpline, you can call 0161 200 1950 or visit gmvictims.org.uk.
The helpline is open 9am to 7pm Monday to Friday, and 9am to 5pm on Saturdays.
If you want to report a crime that has taken place within the last month, you should contact police directly by calling 101 or report online, and if you, or someone else is in immediate danger, always dial 999.
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If you are not satisfied with how a complaint was handled by Greater Manchester Police, you may still be able to request an independent review by the Greater Manchester Combined Authority (GMCA) via the GMCA website.
You can also find help, advice, and local support services here.
News
Beloved Greater Manchester tourist attraction left devastated after deliberate act of ‘mindless’ vandalism
Emily Sergeant
A beloved heritage tourist attraction in Greater Manchester has been left devastated after being attacked in a deliberate act of ‘mindless’ vandalism.
East Lancashire Railway (ELR) has revealed that it has, once again, been the victim of what it is referring to as a ‘deliberate and disgraceful’ act of vandalism overnight over May bank holiday weekend, where a locomotive and several coaches from the InterCity 125 heritage set were ‘targeted’.
In what can only be described as a ‘mindless attack’, extensive graffiti was plastered across rolling stock.
“One coach had only just been repainted in February, making this damage particularly galling,” ELR said in a gutting statement.
East Lancashire Railway has been left devastated after deliberate act of ‘mindless’ vandalism / Credit: ELR (Supplied)
Staff and volunteers working on the heritage railway claim this incident was ‘not opportunistic behaviour’ and was, in fact, a ‘calculated act of destruction’ against irreplaceable heritage assets cared for by volunteers.
Once the vandalism was discovered, volunteers immediately stepped in and worked tirelessly for several hours using specialist cleaning materials to remove the graffiti before it could permanently set.
Although further polishing and restoration work is still required, ELR says the volunteers’ swift action prevented what could have been ‘significant and lasting’ damage.
The beloved heritage tourist attraction called it ‘a calculated act of destruction’ / Credit: ELR (Supplied)
“This is a disgraceful and deeply frustrating attack on a railway run largely by volunteers, with many steam and diesel traction owned either by the ELR or groups and in some cases, private individuals who give their time freely to preserve our railway,” commented Mike Kelly, who is the Chairman of the East Lancashire Railway.
“It is nothing short of a kick in the teeth for those who work so hard to maintain and preserve historic traction and rolling stock.
“We are working closely with the police and are determined to see those responsible identified and held accountable.”
Greater Manchester Police attended the scene, gathered evidence, but anyone with any information about those responsible is urged to contact Crimestoppers anonymously on 0800 555 111 or via crimestoppers-uk.org.
Featured Image – ELR (Supplied)
News
Former supply teacher charged with child sex offences in schools across Greater Manchester
Emily Sergeant
A former supply teacher has been charged with a number of child sex offences, including upskirting in schools across Greater Manchester.
Abusali Rahman, a British national of Bangladeshi ethnicity from Salford, is remanded in custody after being charged with offences including, but not limited to, 12 counts of taking an indecent photograph/pseudo-photograph of a child (images obtained by upskirting), three counts of making indecent photograph / pseudo-photograph of a child (making AI-generated images), and one count of attempting to meet girl under 16 following sexual grooming.
The offences are alleged to have taken place between December 2023 and June 2025, according to Greater Manchester Police (GMP).
Thirteen girls have been identified – aged between 13 and 16 at the time of the alleged offending – at seven high schools in three Greater Manchester boroughs (Bury, Bolton, and Salford).
All affected schools and the parents of the 13 identified girls have been informed, GMP has confirmed, and all necessary safeguarding personnel have been made aware of the ongoing investigation – with specialist support on offer to them throughout this case.
A former supply teacher has been charged with child sex offences in schools across Greater Manchester / Credit: GMP
Rahman has not worked in schools since he was arrested in June 2025, after a concern was raised by a parent about an image of their child in school uniform being circulated by a social media account.
The discovery of further images prompted an upskirting investigation by GMP’s Online Child Abuse Investigation Team (OCAIT), and a ‘significant’ amount of specialist and sensitive work has since gone into trying to identify girls.
Rahman was charged and appeared at Wigan Magistrates’ Court last month (April 2026), before being remanded into custody and set to appear again at Bolton Crown Court on Thursday 28 May.
By law, alleged victims of sexual offences have a lifelong right to anonymity, and GMP therefore asks that people respect their privacy and protect the integrity of the case by not speculating or commenting on it, either in person or online.
“I understand the concern and upset that will come with this news,” commented Detective Chief Superintendent Rebecca McKendrick, head of GMP’s Public Protection Division.
“It is so important that everyone refrains from speculation as this is an active case where the girls affected have a right to lifelong anonymity and the defendant has a right to a fair trial. The last thing that needed now is speculation around this case – if you know something, please report it directly to us.”
The Manc -
19th February 2021 
