Andy Burnham has slammed the proposed closure of train station ticket offices as “wholly inadequate” for Greater Manchester.
Around three out of five train stations in England currently have a staffed ticket office – but in case you hadn’t heard, the government-run Rail Delivery Group (RDG) announced earlier this week that it’s looking to change that moving forward, and unveiled plans to “bring station staff closer to customers” by moving them out of ticket offices and onto platforms and concourses instead.
Bringing staff out from ticket offices would apparently allow the rail industry to “respond to that generational shift in customer behaviour” just like other similar industries and organisations have, the RDG said.
Ticket office facilities will remain open at the stations and interchanges considered by the RDG to be the “busiest”, but aside from this, the rest would be closed.
If the proposed changes are accepted, the RDG says closures would be “phased in gradually”.
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The industry body has now launched a 21-day public consultation on the proposed closures, and is asking passengers for their thoughts on the proposals.
Ticket offices could be closed at ‘nearly every’ train station in England / Credit: RDG
Since the proposed closures were announced, several concerns were raised.
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One notable criticism on the plans came from Transport for the North (TfN), with a spokesperson issuing a statement and acknowledging that while the organisation “understands the way people buy tickets is changing” and that there “needs to be reform”, this should, however, be done in a “holistic” way that considers the needs of all station users and local communities.
“We are concerned that the focus on ticket office staffing in isolation of wider investment could lead to disadvantaging certain passengers and communities,” the TfN spokesperson explained.
Another vocal critic was Mayor Andy Burnham, who took to Twitter shortly after the RDG’s announcement to slam the proposed plans and insist that the Greater Manchester Combined Authority(GMCA) would be “fighting this hard” with Greater Manchester‘s best interests at heart.
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Reeling from the news that FIFTY ticket offices are set to close at rail stations across GM.
Feels like the Government is determined to put the North’s railways into not-so-managed decline.
We will be fighting this hard and will say more about it tomorrow.
Mr Burnham tweeted earlier this week: “Reeling from the news that FIFTY ticket offices are set to close at rail stations across Greater Manchester. Feels like the Government is determined to put the North’s railways into not-so-managed decline.
“We will be fighting this hard and will say more about it tomorrow.”
As promised, the Mayor of Greater Manchester has now taken the fight one step further and has penned a letter to Transport Secretary Mark Harper to express his discontent and brand the proposals as “wholly inadequate”.
He has also called for an “immediate suspension” to rail operator Northern‘s process, otherwise he will “have no other option” but to consider legal action.
🗣️ "Passengers and staff have been taken aback by the scale of the proposed changes. To announce them without prior warning and head straight into a 21-day consultation period feels wholly inadequate to an issue of this seriousness."
— Mayor of Greater Manchester (@MayorofGM) July 6, 2023
In the letter to Mark Harper, Mr Burnham says that passengers and staff in Greater Manchester have been “taken aback by the scale of the proposed changes”, and that it feels as though they are being “railroaded through” without proper consultation on the impact they would have on passengers – particularly disabled people and older people.
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The Mayor argues that the proposals would “further damage the confidence of passengers in our railways at precisely the time when we are all seeking to attract more people to use public transport and rebuild vital revenue.”
He is calling on Northern to suspend the public consultation with immediate effect until they “publish an Equalities Impact Assessment (EQIA) to help inform consultation responses”, and has argued that current plans cannot “adequately be assessed without one”.
On top of that, he also said 21 days is a “clearly insufficient” amount of time for people to judge “such a far-reaching set of proposals”.
Featured Image – Flickr
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1,500 miles of roadworks lifted to help ease congestion for drivers this bank holiday weekend
Emily Sergeant
1,500 miles of roadworks have now been lifted across the UK.
With half term well underway already, and now millions of drivers set to hit the road over the next five days as Easter bank holiday weekend arrives, giving Brits two extra days off, National Highways has now confirmed that, as of today (Thursday 2 April), around 1,500 miles of roadworks have been lifted nationwide.
Roads are expected to be ‘especially’ busy tomorrow in particular (Good Friday), National Highways predicts, as this is the day people are most likely to head on a spring getaway.
So, in a bid to help ease congestion for drivers up and down the motorways, roadworks have been removed up until Bank Holiday Monday (6 April).
“By keeping 98% of routes clear, we’re supporting the wider economy where it matters most to tourism, freight, and local businesses,” National Highways said in a statement.
1,500 miles of roadworks have been lifted to help ease congestion for drivers this bank holiday weekend / Credit: pxfuel
The decision to lift the roadworks comes as a new national survey revealed a total of 71,254 breakdowns were recorded in spring (March–May) last year, compared with 56,702 in 2022.
It also showed that more than one in two (53%) UK drivers have broken down on a motorway or major A-road in their lifetime, highlighting how common the experience is for both drivers and passengers, and why it’s important to take relevant safety precautions from all sides.
29% of drivers think their breakdown could have been prevented with simple vehicle safety checks, but 17% admit to rarely or never conducting these.
National Highways echoes the statement that most of these incidents could be avoided through ‘quick and basic’ checks, and is urging drivers heading away this bank holiday weekend to familiarise themselves with how to do these before hitting the roads, so they can reach their destinations safely, saving costs and reducing delays for all road users in the process.
“Millions of people will be hitting the roads over Easter, and we want everyone to have a safe and smooth journey,” commented Colin Stevenson, who is the Road Safety Information Lead at National Highways.
“A few simple checks can help to prevent many of the breakdowns we see each year and help drivers avoid unexpected delays, cost and stress.
“Our teams work around the clock to keep motorways and major A-roads moving and these small steps from drivers can make a big difference.”
Featured Image – Mike Birdy (via Pexels)
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Police reinvest record £18m seized from criminals back into Greater Manchester’s communities
Emily Sergeant
A record £18 million seized from criminals within the past year has now been reinvested back into Greater Manchester’s communities.
Greater Manchester Police‘s (GMP) confirmed that its dedicated Economic Crime Team recovered a whopping £18,150,322.56, to be precise, from criminals in the past year alone, and it’s cash that will be now be reinvested as part of the successful Asset Recovery Incentivisation Scheme (ARIS) back into communities across Greater Manchester.
This is a record figure for the police service.
Throughout the past year, GMP says it has conducted more than 850 Proceeds of Crime (POCA) hearings.
As a result of these hearings, police have recovered millions from convicted drug dealers, fraudsters, crime gangs, and money launderers, as well as recovering a ‘significant’ amount of gold.
Police have reinvested record £18m seized from criminals back into Greater Manchester’s communities / Credit: GMP
You may remember that, back in May last year, officers working at Manchester Airport stopped a man found to be carrying five gold bars weighing more than 15kg in his hand luggage as he prepared to fly abroad.
Following this seizure, GMP was then granted in February its largest-ever forfeiture order for gold bars – valued at £1.8m.
Some of the other seizures and forfeitures over the past year include just over £135,000 from a suspect after his car was stopped on the M62 in November 2025, and another £138,144 was recovered from a man after he pleaded guilty to being concerned in the supply of class A drugs.
GMP was granted its largest-ever forfeiture order for gold bars – valued at £1.8m / Credit: GMP
“The work of our Economic and Cyber Crime Unit in the last 12 months to recover over £18 million in criminal assets has been nothing short of outstanding,” commented Assistant Chief Constable Rick Jackson, who is GMP’s lead for crime.
“This record figure reflects the hard work and dedication of our officers and staff to investigate, solve crime and bring offenders to justice.
“As we move into a new financial year, we will continue to maintain an ambitious and innovative approach while adapting and developing with partners to target criminal assets and embrace technology to remain a step ahead of changing criminal activity.
“Through using the ARIS process, this criminal money can be reinvested back into local communities for the benefit of the public we serve.
“This work reflects GMP’s continued drive to deliver an outstanding service to our Greater Manchester communities while building public trust and confidence in the service we deliver.”