Manchester Airport has issued an apology after passengers reported waiting for up to SEVEN hours for their suitcases in baggage reclaim.
The airport has said sorry for the ‘unacceptable levels of service’ experienced by many travelling during the busy festive period.
It said that the delays were due to ‘significant staffing challenges’ at Swissport, the handling company in charge of the baggage operation at Manchester Airport.
Some passengers reported people ‘laid on the floor’ when faced with the hours-long delays.
Others slammed the lack of communication the airport put out while they were waiting.
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The longest reported delay came from one passenger who said on Twitter: “Up to seven hour delays at baggage at Manchester – going to be a long night.”
Manchester Airport baggage reclaim. Credit: Manchester Airport Group
Another wrote: “2 hours since landing and 150 very bored kids (and their parents) are still waiting for their bags.”
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Someone else said: “We landed at 11.45, it’s now 13.15 and despite an announcement saying our bags would be on the carousel in around 10-15 minutes, we still have no bags and you have no staff available to answer questions or help. This isn’t good enough. Where are our bags!?”
And another commented: “Waiting in T2 baggage claim for over an hour. No sign of baggage, no sign of movement. Passengers laid on the floor.”
In a statement, Manchester Airport said: “We have been mode aware of significant staffing challenges faced by Swissport, which is impacting the arrivals experience of passengers flying with the airlines it supports.
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“This may result in some delays to passengers being able to disembark their aircraft, and to the baggage collection process, during the course of this evening.
“It is disappointing that – despite assurances to the contrary – Swissport is not able to provide adequate resources during the busiest weekend of the Christmas travel period and we apologise to all passengers who have experienced unacceptable levels of service.
“We have mobilised a Manchester Airport support team to keep disruption to a minimum and are seeking urgent clarification on the steps being taken by Swissport to resolve the challenges it is facing.
“We would like to thank the Swissport team currently operating at the airport under such challenging circumstances, and our airport colleagues for their support.
“Thank you to all affected passengers for their patience, and our sincere apologies once again for the disruption they may face.”
Featured image: Manchester Airport Group
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Six teenage boys arrested following stabbing of 13-year-old in Rochdale town centre
Emily Sergeant
Six teenage boys have been arrested following the stabbing of a 13-year-old in Rochdale town centre over the weekend.
Greater Manchester Police (GMP) explained that officers were called out to reports of a ‘serious assault’ near the Riverside Shopping Centre in central Rochdale on Saturday (29 August), and when they arrived on the scene, they found that a 13-year-old boy had been stabbed.
The young boy currently remains in hospital receiving treatment, while a police investigation into the incident is open and ongoing.
Two teenage boys were first arrested on suspicion of assault and possession of a bladed article on the same day the incident occurred (29 August), but have since been released on bail.
Officers then made four further arrests yesterday (31 August), again all teenage boys who were arrested on suspicion of assault and possession of a bladed article, with enquires ongoing.
A Section 60 and 60AA ‘stop and search’ authority was introduced in Rochdale town centre following the recent incidents in area and following reports of youths carrying weapons in the locality, and this has now been extended to 3pm today (Tuesday 1 September).
“This was a serious and sustained attack that could have had far more tragic consequences,” explained Detective Superintendent, Richard Hunt .”Our team of experienced detectives is working around the clock to understand exactly what happened, identify all those involved, and secure the strongest possible evidence.
“We will relentlessly pursue every lead available to us and will leave no stone unturned in bringing all those responsible before the courts.
“Community safety remains our absolute priority, and we are committed to ensuring those who seek to bring violence onto our streets are held fully accountable for their actions.”
Can you help? Anyone who witnessed the incident, was in the town centre at the time, or has any mobile phone, CCTV, or dashcam footage, is urged to come forward and speak to police on 101, quoting log 2750 of 29/08/2026, or using the LiveChat function on the GMP website.
Alternatively, you can contact Crimestoppers, anonymously, on 0800 555 111.
Featured Image – GMP
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High School Musical at Lowry, Salford – a night spent reliving our childhood | Review
Amy Williams
What a night spent reliving our childhood.
Now, I don’t want to exaggerate or seem biased, considering this is one of my favourite film trilogies of all time, but this could be the best stage show I’ve seen in a long while.
We all know how High School Musical goes, right? Set at East High, we follow Troy and Gabriella (the star basketball player, and the geeky new girl) who meet over New Year, and then become ‘star-crossed lovers’ when back at school as they’re part of two different ‘cliques’.
The duo mess with the ‘Status Quo’ when they audition for the school musical. But will they stick to what they know? Or become stars of the stage? I’m sure you know the ending.
High School Musical is currently on stage at Lowry, Salford / Credit: Matt Crockett (Supplied)
From the costumes and the characters, to the memorable songs (there’s actually 52 songs in this production, including a mega mix at the end), they’ve kept right to the script of the films – and that’s exactly what we wanted to see.
Of course, the biggest throwback of them all is Kaycee Stroh – who originally featured as Martha Cox in the film trilogy – taking the role as Ms Darbus, and she was just as incredible as we expected her to be. And to see her do the iconic dance in the finale was unbelievable, 13-year-old Amy was screaming.
Also featuring Jason Donovan as Coach Bolton, Tobias Turley as Troy, Leonor Correia as Gabriella, Caitlin Tipping Sharpay, and Luke Bayer as Ryan, it was a proper impressive cast all round.
It’s a night to properly relive your mid-00s childhood / Credit: Matt Crockett (Supplied)
There was crowd interaction right from the off, as they taught the crowd a cheerleading routine to be included later in the show, plus for the finale, they had the lyrics on the big screen too so everyone could sing-along.
If we could go and see this show every single night, we would – it is absolutely brilliant.