Manchester Airport has issued an apology after passengers reported waiting for up to SEVEN hours for their suitcases in baggage reclaim.
The airport has said sorry for the ‘unacceptable levels of service’ experienced by many travelling during the busy festive period.
It said that the delays were due to ‘significant staffing challenges’ at Swissport, the handling company in charge of the baggage operation at Manchester Airport.
Some passengers reported people ‘laid on the floor’ when faced with the hours-long delays.
Others slammed the lack of communication the airport put out while they were waiting.
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The longest reported delay came from one passenger who said on Twitter: “Up to seven hour delays at baggage at Manchester – going to be a long night.”
Manchester Airport baggage reclaim. Credit: Manchester Airport Group
Another wrote: “2 hours since landing and 150 very bored kids (and their parents) are still waiting for their bags.”
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Someone else said: “We landed at 11.45, it’s now 13.15 and despite an announcement saying our bags would be on the carousel in around 10-15 minutes, we still have no bags and you have no staff available to answer questions or help. This isn’t good enough. Where are our bags!?”
And another commented: “Waiting in T2 baggage claim for over an hour. No sign of baggage, no sign of movement. Passengers laid on the floor.”
In a statement, Manchester Airport said: “We have been mode aware of significant staffing challenges faced by Swissport, which is impacting the arrivals experience of passengers flying with the airlines it supports.
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“This may result in some delays to passengers being able to disembark their aircraft, and to the baggage collection process, during the course of this evening.
“It is disappointing that – despite assurances to the contrary – Swissport is not able to provide adequate resources during the busiest weekend of the Christmas travel period and we apologise to all passengers who have experienced unacceptable levels of service.
“We have mobilised a Manchester Airport support team to keep disruption to a minimum and are seeking urgent clarification on the steps being taken by Swissport to resolve the challenges it is facing.
“We would like to thank the Swissport team currently operating at the airport under such challenging circumstances, and our airport colleagues for their support.
“Thank you to all affected passengers for their patience, and our sincere apologies once again for the disruption they may face.”
Featured image: Manchester Airport Group
News
Woman charged with murder of 75-year-old man inside block of flats in Bolton
Emily Sergeant
A woman has been arrested and subsequently charged with the murder of a 75-year-old man in Bolton over the weekend.
Officers from Greater Manchester Police (GMP) were called to Hargreaves House on Ormrod Street in Bolton at around 8am this past Friday morning (17 July), but upon arrival, they sadly located the body of a 75-year-old man inside the address and he was pronounced dead at the scene.
A 49-year-old woman was arrested and taken into custody for questioning, but now it has been confirmed that she has been charged with murder.
The woman, whose name is Samantha Nuttall, of Bradford Street in Bolton, has been remanded into custody, and will appear at Manchester and Salford Magistrates Court today (Monday 20 July).
Formal identification of the victim is yet to take place, but next-of-kin have been informed and are being supported at this time.
GMP’s Major Incident Team have launched a murder investigation and are continuing to pursue multiple lines of enquiry to establish the full circumstances.
“It is our priority to obtain some answers regarding the full circumstances of this tragic incident, and we are appealing for information from the public to help us progress our investigation,” commented Detective Inspector, Louise Kelly.
Can you help? Anyone with any information, CCTV, or mobile phone footage that may relate to the investigation can provide it via the Major Incident Public Portal here, or contact police on 101 or via the Live Chat at gmp.police.uk, quoting log 744 of 17/07/26.
Alternatively, you can contact Crimestoppers, anonymously, on 0800 555 111.
Featured Image – GMP
News
Stockport Paralympian Dame Sarah Storey is going on Strictly Come Dancing 2026
Danny Jones
Record-breaking local athlete and Paralympian, Dame Sarah Storey, is set to become the latest to join the Strictly Come Dancing annals.
With the Strictly cast for 2026 steadily being unveiled, we always keep an eye out for the Greater Manchester names in particular.
That being said, we’re buzzing to see the hugely successful Stockport swimmer turned cyclist will be swapping her Team GB kit for sparkly, sequined ballroom gowns and an entirely different type of sport and fitness.
Announced on Friday, 17 July, Storey is the seventh celebrity to be confirmed for the 24th series of the hit BBC show and dancing competition.
Having represented her country not only at nine Paralympics but across two different disciplines after switching to the racing bike back in 2005, she’s our most decorated competitor in the entire history of the Games with 30 medals to her name – 19 of which are gold.
Absolute GOAT levels.
But now the Cheadle Hulme-born is once again set to show her versatility to see how she fares on the dance floor later this year.
Commenting ahead of the new-look season which starts this September, the 48-year-old said: “Embarking on a new challenge so soon after stepping down as an athlete is hugely exciting.
“I have always loved watching Strictly, and my daughter Louisa is a very talented dancer, so to be able to learn from the best and hopefully understand even more about her world is incredibly motivating! I can’t wait to get started!”
This latest sea-change comes not long after the local legend and sporting icon officially announced her retirement from professional sport more than three decades on from first bursting onto the scene.
Thank you for taking the time to leave all the incredible messages. It’s so wonderful to read them and thank you for being the greatest supporters 🥰
— Dame Sarah Storey (@DameSarahStorey) July 9, 2026
What a career she’s had; it obviously didn’t take her long to get tired of sitting still for once, either.
She will be joined by the likes of Lacey Turner, Dani Dyer, Delta Goodrem, Chris Appleton, Cach Mercer and Will Best.
In case you missed it, the upcoming edition of Strictly Come Dancing will be the first since Tess Daly and Claudia Winkleman stepped down, with Emma Willis, Josh Widdicombe and pro dancer Johannes Radebe stepping in as replacements.
In other starring Stockport news, we’ve finally got more info on the final season of a popular programme filmed in the area. Find out more down below.
Daisy Jackson -
19th December 2022 
