Bosses at Manchester Airport have warned that the current queues, delays, and cancellations could continue “for the next few months”.
After what has been a few weeks of travel bedlam at the UK’s second largest airport, that has particularly been impacting travellers this over this past week, with many hit by cancellations due to staff shortages and long waits of up to 90 minutes or more, Manchester Airport bosses have been speaking out to warn that the chaos could continue.
CEO of Manchester Airport Group (MAG), Charlie Cornish, has released a statement this morning on the ongoing matter and has apologised to “anyone who has been affected by the disruption”.
It comes after the Airport’s Managing Director, Karen Smart, stepped down from her role earlier this week after being appointed at the start on the COVID-19 pandemic in 2020, and would be leaving to return to the south of England and “pursue fresh career opportunities”.
It also comes after Manchester Airport has recently cited COVID challenges and staff absences after the aviation sector has “effectively been in survival mode” for the past two years.
Mr Cornish said in his statement that he “wants to be clear” about what people can expect in the next month or two as the Airport “tackles these challenges”.
“The simple fact is that we don’t currently have the number of staff we need to provide the level of service that our passengers deserve and despite our efforts since last Autumn, the tight labour market around the airport has meant we have just not been able to hire people quickly enough to establish a full-strength team.
“Practically, staff shortages mean that we cannot open all the security lanes we need and at times, this results in longer queues than we want to see.
“While we still expect most passengers to get through in less than 30-40 minutes, there will be times over the next few months when waiting times will rise to between 60 and 90 minutes.”
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He also gave an update on the Airport’s current recruitment process and how it plans to deal with the staff shortages in the short term, explaining that: “We are busy recruiting new officers and taking them through the rigorous training and testing needed to work in aviation security and while these vetting processes are rightly demanding, they have made it more difficult for us to recruit the people we need, with more than half of those we offer jobs to finding another vacancy before the process is complete.
“But the response has been positive.
“We have interviewed more than 4,000 people over the last two months, many have already started in the operation, and more than 200 people are currently going through the security checks that are needed before they can start training.
“We expect around 250 new security staff to start in the operation by early May.”
Having resigned to the fact that delays will continue, Manchester Airport has now issued advice to those travelling over the coming months so that people can prepare for the situation as they find it.
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“We understand that people will feel anxious about missing their flights,” Charlie Cornish explained.
“So for now, we are advising passengers to arrive at the airport three hours before their flight leaves, to allow enough time to check-in, get through security and reach the departure gate. If passengers follow that advice, and allow more time than normal, we are confident they will get away on their travels.”
While we are advising passengers to expect longer queues than usual as we continue our recruitment drive, I also want to be clear that a huge amount of work is going into improving the situation in the short-term,” Charlie Cornish concluded in his statement.
“Our focus for the next four weeks is on delivering a more predictable and reliable level of service for passengers.”
Featured Image – MAG
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Manchester City releases CGIs and important details of new ‘immersive’ museum
Emily Sergeant
Manchester City has revealed key information about its new museum experience designed to immerse visitors in the history and culture of the club.
Set to open later this year in the heart of the £300m Medlock Square entertainment district at Manchester’s Etihad Campus, the Manchester City Museum Experience will be spread across 10 distinctive spaces and visitors will be able to take a trip down memory lane with nostalgic environments from throughout the club’s history.
Fans can also take part in interactive media experiences, like posing with all 48 major trophies won by the club’s first teams or trying their hand at football punditry.
The experience will combine the latest immersive technology with physical memorabilia drawn from across the club’s history to do this.
Hidden details and surprising ‘did you know’ facts are set to be embedded across the experience, so that even the most devoted Man City fans will have the chance to discover something new about the club they love.
CGIs of what the new museum experience will look like when it opens have been released.
By combining interactive environments, technology, and authentic artefacts, the experience is aiming to appeal to a wide audience – from lifelong Manchester City supporters, to families and those with a broader interest in football, culture, and the city of Manchester.
“Building a completely new museum has allowed us to create an immersive experience that celebrates the people and moments which have shaped Manchester City,” commented Danny Wilson, Managing Director at Manchester City Operations.
“But our story isn’t traditional and straightforward, so why should our museum experience be? We want something different. Something immersive which will resonate with our fans, as well as excite the wider city.
Manchester City releases CGIs and important details of its new ‘immersive’ museum / Credit: Manchester City / Ralph Appelbaum Associates (RAA)
“In doing so, we have developed something that appeals to fans, complements the Etihad Campus and provides a year round attraction for the city.”
When it opens, the Manchester City Museum Experience is set to complement the club’s existing Stadium Tour – which is currently ranked among the top five visitor attractions in the UK, according to TripAdvisor reviews.
Further information about the museum experience – including booking details – will be shared ahead of its opening later in 2026 during the phased completion of Medlock Square.
Featured Image – Manchester City / Ralph Appelbaum Associates (RAA)
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The BRIT Awards to return to Manchester in 2027 with ceremony date confirmed
Emily Sergeant
It’s official – the BRIT Awards are returning to Manchester in 2027, and the ceremony date has now been confirmed.
Well, technically we already knew they would be, as it was announced last year that for the first time in its illustrious 48-year history, British music’s most prestigious awards show would be leaving London and heading up to the capital of the North, as ITV confirmed the BRITs would be staged in Manchester for the next two years.
After nearly five decades in London, The BRIT Awards were hosted in Manchester at Co-op Live earlier this year, and (in our opinion) proved to everyone why it’s the best city on Earth.
The 2026 BRITs delivered its biggest audience ever worldwide and was said to have had a record-breaking reach on socials too, cementing the show’s status as a global stage for showcasing talent.
So it’s only natural that the iconic celebration of UK music would be back for more.
Continuing on with this ‘bold new chapter’ for the legendary event, it has been confirmed that the show will take place on Saturday 27 February, airing on ITV1 and ITVX in a prime-time weekend slot that will see fans all over the UK and the world come together to celebrate the biggest artists and most exciting music of the year.
2027 is also a big year for the BRITs too, as next year’s ceremony is celebrating 50 years since the very first awards were televised.
“This year’s BRIT Awards in Manchester were a huge success, with a global reach and massive local impact, and we’re excited and ready to help make 2027 the biggest year yet for The BRITs,” commented Cllr Bev Craig, the Leader of Manchester City Council, ahead of next year’s ceremony.
The BRIT Awards will be returning to Manchester in 2027 / Credit: The Manc Group
“The impact of the awards was felt across the city region, from the cash benefit for our economy, showcasing small local music venues, incredible opportunities for our up-and-coming young musicians and creatives, and engagement with Greater Manchester schools.
“We’ll be creating even more ways for local people and for visitors to get involved in next year’s awards, which look set to be another incredible celebration of music and our city.”
Emily Sergeant -
8th April 2022 
