Bosses at Manchester Airport have warned that the current queues, delays, and cancellations could continue “for the next few months”.
After what has been a few weeks of travel bedlam at the UK’s second largest airport, that has particularly been impacting travellers this over this past week, with many hit by cancellations due to staff shortages and long waits of up to 90 minutes or more, Manchester Airport bosses have been speaking out to warn that the chaos could continue.
CEO of Manchester Airport Group (MAG), Charlie Cornish, has released a statement this morning on the ongoing matter and has apologised to “anyone who has been affected by the disruption”.
It comes after the Airport’s Managing Director, Karen Smart, stepped down from her role earlier this week after being appointed at the start on the COVID-19 pandemic in 2020, and would be leaving to return to the south of England and “pursue fresh career opportunities”.
It also comes after Manchester Airport has recently cited COVID challenges and staff absences after the aviation sector has “effectively been in survival mode” for the past two years.
Mr Cornish said in his statement that he “wants to be clear” about what people can expect in the next month or two as the Airport “tackles these challenges”.
“The simple fact is that we don’t currently have the number of staff we need to provide the level of service that our passengers deserve and despite our efforts since last Autumn, the tight labour market around the airport has meant we have just not been able to hire people quickly enough to establish a full-strength team.
“Practically, staff shortages mean that we cannot open all the security lanes we need and at times, this results in longer queues than we want to see.
“While we still expect most passengers to get through in less than 30-40 minutes, there will be times over the next few months when waiting times will rise to between 60 and 90 minutes.”
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He also gave an update on the Airport’s current recruitment process and how it plans to deal with the staff shortages in the short term, explaining that: “We are busy recruiting new officers and taking them through the rigorous training and testing needed to work in aviation security and while these vetting processes are rightly demanding, they have made it more difficult for us to recruit the people we need, with more than half of those we offer jobs to finding another vacancy before the process is complete.
“But the response has been positive.
“We have interviewed more than 4,000 people over the last two months, many have already started in the operation, and more than 200 people are currently going through the security checks that are needed before they can start training.
“We expect around 250 new security staff to start in the operation by early May.”
Having resigned to the fact that delays will continue, Manchester Airport has now issued advice to those travelling over the coming months so that people can prepare for the situation as they find it.
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“We understand that people will feel anxious about missing their flights,” Charlie Cornish explained.
“So for now, we are advising passengers to arrive at the airport three hours before their flight leaves, to allow enough time to check-in, get through security and reach the departure gate. If passengers follow that advice, and allow more time than normal, we are confident they will get away on their travels.”
While we are advising passengers to expect longer queues than usual as we continue our recruitment drive, I also want to be clear that a huge amount of work is going into improving the situation in the short-term,” Charlie Cornish concluded in his statement.
“Our focus for the next four weeks is on delivering a more predictable and reliable level of service for passengers.”
Featured Image – MAG
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Met Office gives verdict on how Storm Boelo aftermath will affect Greater Manchester this week
Emily Sergeant
Storm Boelo is finally on his way out, and now the Met Office has given its verdict on what we can expect from the rest of the week.
In the aftermath of two successive storms, Storm Austen followed by Storm Boelo – the latter of which affected Greater Manchester – the UK is now able to begin recovering from the effects of the adverse weather.
But the Met Office has warned that, although there is no named storm, strong winds and heavy rain will continue to affect parts of the UK early this week, before high pressure brings calmer conditions.
Yellow national severe weather warnings are in place for parts of Scotland and western areas of the UK today (Tuesday 27 October), including areas of the North West, as gales and spells of rain bring the potential for ongoing disruption around the region, particularly on exposed coasts and higher ground.
“The continued winds could hamper recovery efforts in some places,” forecasters also unfortunately confirmed.
⚠️ Strong winds and heavy rain continue across parts of the UK early this week with a yellow weather warning in place, before high pressure brings calmer conditions for many from Wednesday ⛅
Read our news release to find out more 👇
https://t.co/EQU4vvaA3B https://t.co/hpvTd8v7EZ
As rest of the week pans out though, conditions will begin to settle down and showers are expected to become ‘less frequent’, while winds also ease for most, although gales could continue for a time in the far north.
Thursday is expected be ‘largely dry’ with lighter winds and variable cloud, with a touch of mist and fog likely across parts of England and Wales during the morning.
From Friday and into the weekend, light rain will team up to potentially affect northwestern areas of England, but for the most part, temperatures are expected to remain close to, or slightly above, average for the time of year.
“From Wednesday, high pressure will start to build which will ease the winds and bring a quieter and largely drier end to the week for many, although some rain is still possible in the North and West,” explained Met Office Deputy Chief Forecaster, Steven Keates.
“However, with wind warnings in place, those in warnings areas, particularly in northern Scotland and western high ground, continue to be exposed to strong winds and heavy rain before the more settled weather arrives.”
Featured Image – The Manc Group
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Popular pumpkin patch attraction describes ‘catastrophic’ impact of Storm Boelo
Daisy Jackson
Bates Farm, one of the most popular pumpkin patch attractions in the North West, has shared its heartbreak after Storm Boelo forced its closure on the busiest day of the season.
The Warrington-based family farm said the financial impact has been ‘honestly catastrophic’, after they had to cancel all tickets for Sunday.
Sisters Ali and Fiona Wilshaw, who run the farm, said it was simply not safe to allow members of the public onto the farm in the storm, with ‘crazy’ gusts of wind.
They later shared a video that showed their marquee was badly damaged and many footpaths turned to deep mud.
The sisters said they were ‘heartbroken’ to have to close at such a busy time, but stressed to followers that ‘your safety and our integrity will always come first’.
On Saturday, as Storm Austen and Storm Boelo chased each other across the UK, several people shared videos of themselves getting battered by the weather at Bates Farm.
And it’s pretty clear from that why Ali and Fi decided to cancel all tickets and close for the day on Sunday.
They wrote: “We have put in so much love, energy and investment putting on this event at this scale. The cost to cancel and refund everyone today on our busiest day of the season is honestly catastrophic, but business aside, your safety and our integrity will always come first.
“To think last night we were running round Tesco trying to stock up on milk and now we are in the depths of recovering the site to go again tomorrow. All emails and enquiries are being responded to as quickly as possible and we are doing our best to open up more available slots next week.
“We are being tested like never before, but pulling together in true force. Huge shout out to the whole team and Farmer Fi the absolute queen in any crisis.
“Thank you all for your patience and especially thank you to those who have sent such kind words and support, we are so grateful to have customers like you.
“We will be back tomorrow to enjoy the remaining of this tough season, we are putting in so many provisions with wood chip paths, undercover seating and an indoor barn to make your visit as enjoyable as possible. Ali & Fi.”
Anyone who had tickets to visit Bates Farm on Sunday will be refunded, and can book in for another date.
Bates Farm has safely reopened its autumnal experience and pumpkin patch today.
Emily Sergeant -
8th April 2022 
