Manchester Airport has addressed a recent documentary that showed the struggles the transport hub has been facing.
Undercover footage captured passengers crawling along conveyor belts to get their own luggage after staff shortages left them waiting for their possessions.
The Dispatches episode, which aired on Channel 4 on Monday evening, was ‘inaccurate’ and out of date, Manchester Airport has said.
A spokesperson from the airport said they weren’t given a chance to address the claims made in the episode, which ‘risks unnecessarily misleading viewers’.
Stills from the Dispatches episodeStills from the Dispatches episodeThe Dispatches episode from Manchester Airport. Credit: Channel 4
Their statement also apologised to those customers who have experienced disruption so far this year but wanted to ‘reassure’ future passengers that progress has been made.
The footage used in the documentary was captured by an undercover reporter a month ago, when queues were frequently stretching all the way out of the terminal buildings.
Dispatches also featured a Swissport baggage handler saying: “I give up, mate. I’ve just had enough already. It’s meant to be a two-man job – put me on my own.
“Trust me, this one’s failed a little bit, trust me. I thought, ‘You know what, f*** them. I don’t give a f, mate. F them.”
A Manchester Airport spokesperson said about the Dispatches episode: “‘The whole aviation industry has faced challenges in recovering from the pandemic, but we have worked hard once the start of the year to prepare for the peak summer season. For our part, we have recruited more than 600 new staff into our security operation and nearly 300 more are due to start work in the weeks ahead.
“This means we have not had to ask our airlines to cancel large numbers of flights, protecting the holidays of more than 3m people who will travel through Manchester Airport this summer. We are confident that, thanks to the progress we have made, the over-whelming majority will have a positive experience. As an example, in the last week more than 95% of passengers got through security in under 30 minutes.
Following the recent episode of Dispatches on Channel 4, we want to reassure passengers due to travel through Manchester Airport this summer. pic.twitter.com/KPCe3d2eEn
“While there will be moments when we, or our airlines, ground handlers and other partners, continue to face challenges due to our ongoing recovery, it is our view that Dispatches gave an inaccurate impression of the current state of operations and the experience that passengers will receive in the coming weeks.
“The undercover footage within Swissports baggage operation was several weeks old, as were almost all the case studies and mobile phone videos used. Many of the Issues highlighted in the programme related to airports other than Manchester. Despite several requests, we were refused a right to reply and not given the opportunity to challenge or factually correct any of the claims made. This prevented us from outlining the improvements made in recent months and risks unnecessarily misleading viewers about what to expect when they travel this summer.
“We apologise to any customers who have faced disruption during our recovery, and want to thank all of our colleagues for their hard work and dedication throughout.”
Featured image: The Manc Group
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Manchester’s newest bowling venue Wynwood Lanes is giving away 100 FREE sessions on opening week
Emily Sergeant
An exciting new bowling venue is opening in Manchester this week, and they’re giving away 100 free bowling sessions to celebrate.
Manchester get ready, as Wynwood Lanes is taking over the legendary Dog Bowl site and giving it a full Miami makeover.
Think five upgraded bowling lanes, pool tables, basketball hoops, sun drenched tunes, poolside cocktails, smoke machines, and a brunch menu from Kong’s NQ that’ll have you salivating before you’ve even sat down.
Wynwood Lanes will be running on a ‘unique’ day-mode and night-mode model.
This means that by day, guests can expect fresh brunch dishes and low-fi tunes, with children welcome until 7pm, and then when it’s in night mode, the Miami heat is turned up with party beats, celebratory smoke machines, late night snacks, and bar games.
Manchester’s newest bowling venue Wynwood Lanes is giving away 100 free sessions on its opening week / Credit: PICRYL | Supplied
As mentioned, fuel for the fun comes from Manchester legends Kong’s NQ, but this time with a Miami twist, so expect Cuban sandwiches, lime chicken avo arepas, tacos galore, and Miami-style brunch plates.
A boozy bottomless brunch will also take every Saturday and Sunday from next Saturday 30 August, with 90 minutes of Miami plates and free-flowing cocktails from £39.50 per person – with the option to upgrade to bowling for just a tenner
With the grand opening date just days away now, Wynwood Lanes wants to start things off with a bang… or you know, a strike.
In a bid to do this, they’ll be giving away free bowling sessions to the first 100 people through the doors on bank holiday Monday (25 August) from midday through to 11pm – with up to six players allowed per group.
Wynwood Lanes is open from 4pm tomorrow (Friday 22 August).
Bowling prices will start at £9 (or totally free if you’re one of the first 100 to book for opening weekend), so follow this link to grab access to bowling booking slots when they’re released, and secure your lane before they’re gone.
Featured Image – Pexels
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Manchester Mardi Gras lineup and stage times in full – the ultimate guide to Pride 2025’s new event
Danny Jones
This year’s Manchester Pride festival is nearly here, and with the organisers introducing an all-new addition to the celebrations in the form of Mardi Gras, 2025 is going to be unforgettable.
Promising to be bigger, better and bolder than ever, this new entire sub-section/spin-off/side-event (whatever you want to call it) is designed to up the party atmosphere even further over the long August bank holiday weekend.
For anyone as yet unaware, Manchester Pride 2025 will not just boast the usual parade, Gay Village Party and numerous other specific events in and around Canal Street, but an entirely new series; this year, Mardi Gras is taking over Depot Mayfield and Freight Island too, promising a whole host of shows.
So, without further ado, let’s get stuck into what’s on where and when, shall we?
Now, for starters, you can see the full lineup down below, including the likes of blockbuster headliner Nelly Furtado, who was announced as the final act for the closing night of Mardi Gras 2025 last week.
The are plenty of other big names playing Pride this year – take a look for yourselves.
It’s also worth noting that wristbands for Mardi Gras still grant you entry to all of this year’s Gay Village Party events, too.
Mardi Gras stage times for MCR Pride 2025
Next up are the stage times, and while we can certainly lay everything out for you, as with any festival, having to painstakingly check all of the clashes is up to you.
Anna Phylactic – 2:45-2:50pm N-Trance – 2:50-3:20pm Louis III – 3:30-4pm K-Klass – 4:10-7:10pm Louisa Johnson – 5-5:40pm Banksie – 5:20-5:35pm Tayce – 5:45-18:00 Big Freedia – 6:30-7pm Tulisa – 7:20-7:50pm Olly Alexander – 9:40-10:40 Nelly Furtado – 11:30pm-12:30am
The former Little Mix star is headlines the night of Mardi Gras.Gok Wan sets always go off.Credit: Press Shots (supplied)
Freight Island
Sat, 23 August
Sun, 24 August
Bongo’s Bingo – 4-5pm Red Bull ‘Dance Your Style’ – 5:15-35pm Yshee Black – 5:35-5:50pm Shanika Sunrise – 5:55-6:10pm Bailey J Mills – 6:15-6:30pm Red Bull ‘Dance Your Style’ (second set) – 7-7:20pm Charity Shop Sue – 7:20-8:05pm Queenz: ‘Drag Me To The Disco’ – 8:15-9pm Dean McCullough’s Pop Machine – 9:15-10:15pm The Danny Beard Show – 11:33pm-12:28am
Bongo’s Bingo – 3:45-4:45pm Lucky Roy Singh – 5:20-5:25pm Tequila Thirst – 5:25-5:30pm Fortune – 5:35-5:40pm Minara el Waters – 5:40-5:45pm Lady Imelda – 5:45-5:55pm DJ – Club Zindagi – 6-6:30pm Singh/Raj/Fortune/Kaan/Awas – 6:30-6:35pm Sitara Malik – 6:35-6:40pm Awais – 6:40-6:45pm Saki Yew – 6:45-6:50pm Raj – 6:50-6:55pm Duniya Dhoom – 6:55-7pm Khaan – 7-7:05pm Buffer – 7:05-7:15pm Zahirah Zapanta – 7:15-7:20pm Amirck Channa – 7:20-7:25pm DJ – Club Zindagi (second set) – 7:25-7:55pm House of MCR ‘Pride Edition’ – 9pm-12:04am
The Garden Stage is often the quieter, more laid-back part of Freight Island, but there’ll still be plenty of entertainment to be found there this bank holiday…
That’s just about everything you need to know ahead of the inaugural edition of Mardi Gras as part of the annual Manchester Pride celebrations.
We hope you all have a wonderful time this weekend – look out for one another, be happy, unapologetically yourselves, and show this city in its best light like you every year.
And last but not least, you can find out everything else you need to know from our complete MCR Pride 2025 guide right here.