Manchester Airport has addressed a recent documentary that showed the struggles the transport hub has been facing.
Undercover footage captured passengers crawling along conveyor belts to get their own luggage after staff shortages left them waiting for their possessions.
The Dispatches episode, which aired on Channel 4 on Monday evening, was ‘inaccurate’ and out of date, Manchester Airport has said.
A spokesperson from the airport said they weren’t given a chance to address the claims made in the episode, which ‘risks unnecessarily misleading viewers’.
Stills from the Dispatches episodeStills from the Dispatches episodeThe Dispatches episode from Manchester Airport. Credit: Channel 4
Their statement also apologised to those customers who have experienced disruption so far this year but wanted to ‘reassure’ future passengers that progress has been made.
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The footage used in the documentary was captured by an undercover reporter a month ago, when queues were frequently stretching all the way out of the terminal buildings.
Dispatches also featured a Swissport baggage handler saying: “I give up, mate. I’ve just had enough already. It’s meant to be a two-man job – put me on my own.
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“Trust me, this one’s failed a little bit, trust me. I thought, ‘You know what, f*** them. I don’t give a f, mate. F them.”
A Manchester Airport spokesperson said about the Dispatches episode: “‘The whole aviation industry has faced challenges in recovering from the pandemic, but we have worked hard once the start of the year to prepare for the peak summer season. For our part, we have recruited more than 600 new staff into our security operation and nearly 300 more are due to start work in the weeks ahead.
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“This means we have not had to ask our airlines to cancel large numbers of flights, protecting the holidays of more than 3m people who will travel through Manchester Airport this summer. We are confident that, thanks to the progress we have made, the over-whelming majority will have a positive experience. As an example, in the last week more than 95% of passengers got through security in under 30 minutes.
Following the recent episode of Dispatches on Channel 4, we want to reassure passengers due to travel through Manchester Airport this summer. pic.twitter.com/KPCe3d2eEn
“While there will be moments when we, or our airlines, ground handlers and other partners, continue to face challenges due to our ongoing recovery, it is our view that Dispatches gave an inaccurate impression of the current state of operations and the experience that passengers will receive in the coming weeks.
“The undercover footage within Swissports baggage operation was several weeks old, as were almost all the case studies and mobile phone videos used. Many of the Issues highlighted in the programme related to airports other than Manchester. Despite several requests, we were refused a right to reply and not given the opportunity to challenge or factually correct any of the claims made. This prevented us from outlining the improvements made in recent months and risks unnecessarily misleading viewers about what to expect when they travel this summer.
“We apologise to any customers who have faced disruption during our recovery, and want to thank all of our colleagues for their hard work and dedication throughout.”
Featured image: The Manc Group
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Dispute over Manichester now ‘resolved’, say Mounfield family
Danny Jones
The family of the late, great Manchester musician, Gary ‘Mani’ Mounfield, have said that the drama surrounding the highly-anticipated tribute festival in his name, Manichester, has now thankfully been settled.
Now the focus can once again return to remembering him as best as possible.
Following plenty of talk about the project following his passing late last year, a live music festival honouring Mani was finally confirmed in March, and the reaction following the event’s announcement has been unsurprisingly phenomenal.
Well, at least for the most part, as there was also some confusion over whether or not Manichester was still a charitable effort as advertised, with son Gene Mounfield disputing claims online. Fortunately, it all seems to have been put to bed now.
On behalf of the boys, and as their legal guardian, I want to thank everyone for the kind messages and concern for their wellbeing. There was a misunderstanding regarding the upcoming Manichester tribute concert, but we’re pleased to share that everything has now been resolved. pic.twitter.com/j8jEMrFzsD
Being organised by Madchester.com and locally-founded fashion label, GIOGOI, the debut edition was said to have the total blessing of Mani’s family, including his brother, Greg Mounfield.
It was also said that the funds raised by the show would be going to the legendary Stone Roses and Primal Scream bassists’ twins, George and Gene, but the latter recently argued that “nothing” was going to either him or his brother and that the news was “dropped” the plans just a fortnight prior.
Gene also said that “if it was a charity gig it would be at Co-op [Live] or Heaton Park, and it would be done by SJM [Concerts]”: a Manchester-based promoters and events company.
All of this was also wrapped up in ever more paper talk and sensationalism, as some were reporting that Noel and Liam Gallagher, as well as other members of Oasis, would be surprising fans as the still yet to be revealed ‘major headliner’.
These rumours have since been quashed, as has whatever miscommunication caused the misunderstanding between the parties concerned, and we are now back to simply looking forward to seeing an already stacked lineup here in the city centre this May.
Damon Minchella of Ocean Colour Scene (a fellow bassist who also tours with Richard Ashcroft) is helping organise and will also be performing on the night itself. As for the surviving Mounfields, they went on to add in an accompanying Instagram post: “We would also like to express our gratitude to PH.
“It means a great deal to all of us that so many people loved Mani enough to give their time and energy to honour his memory in this way. We are genuinely touched by the support.
“It has been an incredibly difficult few years for the boys and for our whole family. We hope this event will bring some much‑needed joy and create new, positive memories for everyone who cared about him.
“With love and thanks – The Family”
It goes without saying that we can’t wait for this city and Greater Manchester as a whole to honour a Manc icon and are looking forward to another year celebrating the thing that never fails to bring us all together: music.
Featured Images — livepict.com (via Wikimedia Commons)/Publicity pictures (supplied)
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Rochdale is bidding to become the UK’s first-ever Town of Culture in 2028
Emily Sergeant
Rochdale has announced its intention to bid to become UK Town of Culture 2028.
Entering into the national competition launched by the Department for Culture, Media and Sport (DCMS), following on from the success of the already-existing City of Culture award, the Greater Manchester town is hoping to be the first-ever town to claim the title.
The Town of Culture competition invites towns across the UK to showcase their cultural story and develop ambitious programmes that celebrate local heritage, creativity, and communities.
The winning town receives a £3 million grant from the Government to deliver a major year-long cultural programme in 2028 designed to boost civic pride, attract visitors, and provide everyone with the opportunity to participate in cultural activities.
Rochdale’s bid is being led by Rochdale Borough Council and Rochdale Development Agency, alongside cultural groups, education providers, and community organisations.
The bid will build on the town’s history as the birthplace of the Co-operative movement, and a centre of political reform, collective action and working-class cultural innovation.
A town of national and international significance, whose people and ideas have shaped the social, democratic and cultural life of the UK and beyond, Rochdale Council says the town’s story is ‘distinctive’ and as highly relevant today as it ever has been, and this is a driving force behind its Town of Culture 2028 bid.
Not just historically, but over recent years too, the town has made a significant contribution to the UK’s popular culture, producing internationally recognised musicians, artists, writers, and performers.
Local leaders say the bid to become the UK’s first ever Town of Culture underlines Rochdale’s ambition after just completing a ‘hugely successful’ year as Greater Manchester Town of Culture for 2025.
Rochdale is bidding to become the UK’s first-ever Town of Culture / Credit: The Manc Group | Rochdale Council
“We have a strong foundation for a bold and future focused UK Town of Culture programme and an incredible story to tell,” commented Cllr Neil Emmott, who is the Leader of Rochdale Borough Council.
“We’ll be developing a fabulous programme of new events and activities as well as amplifying our existing offer and recently transformed town hall square and centre.
“As we have already seen during our year as Greater Manchester Town of Culture, we have an established infrastructure of creative partners ready to go, who have already expressed their support for our bid, providing significant capacity and scale to deliver a UK town of culture programme in 2028 that would leave a permanent cultural legacy.
“We have exciting and varied attractions and iconic venues that have seen significant investment, an array of creative talent and we’re very well connected.
“This bid will allow us to share this in new ways and invite others to experience it.”
Daisy Jackson -
3rd August 2022 
