Water bills in the North West are set to see the biggest increase in 2026 on average.
It has been announced that household water bills in England and Wales will rise by an average of 5.4% overall – which works out to around £33 a year, or approximately £2.70 per month – from April, which is said to be two percentage points above December’s official inflation figure… but when you look closer at the North West, that percentage rises from 5.4% to 9%.
The average United Utilities water bill is set to sit at £660 annually in 2026-27, with that being an increase of £57 from the previous year – the largest increase of anywhere else in the country.
Water UK says the nationwide rise in bills reflects the ‘significant investment’ being put towards upgrading water infrastructure.
More than two million households currently receive help with their water bills. An extra 300,000 households are expected to receive support in 2026-27. Find out more: https://t.co/DSDpAmawX8pic.twitter.com/N2LFpjxEQE
Water companies are said to be currently in the process of delivering a £104 billion investment programme to secure the nation’s water supplies, support economic growth, and end sewage entering our rivers and seas.
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The money raised by water bills can only be used to fund infrastructure that is independently determined to be ‘new, necessary, and value for money’.
The regulator says United Utilities will begin a £3 billion upgrade in 2026 of the 110 km Haweswater Aqueduct, which carries 570 million litres of water every day to 2.5 million people in Cumbria, Lancashire, and Greater Manchester (or nearly 5% of England’s population), hence water bills increasing at a higher rate to other areas.
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North West water bills are set to see the biggest average increase in 2026 / Credit: Raibeart MacAoidh (via Geograph)
“We understand increasing bills is never welcome, but the money is needed to fund vital upgrades to secure our water supplies, support economic growth and end sewage entering our rivers and seas,” explained David Henderson, who is the Chief Executive at Water UK.
“While we urgently need investment in our water and sewage infrastructure, we know that for many this increase will be difficult.
“That is why we will help around 2.5 million households – more than ever before – with average discounts of around 40% off their water bill.”
More than two million households currently receive help with their bills through social tariffs, the WaterSure scheme, and other affordability measures, and an extra 300,000 households are expected to receive support in 2026-27, taking the total number to around 2.5 million.
Those who are struggling should contact their water company to see what help is available, as support can often be tailored to individual circumstances.
Featured Image – Sora Shimazaki (via Pexels)
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Chester Zoo announces return of its £10 tickets for limited time only with extended opening hours
Emily Sergeant
Chester Zoo has announced the return of its popular £10 tickets deal for a limited time only.
You may remember that earlier this summer, Chester Zoo invited people from across the North West to visit for just £10, and as the offer proved so popular, they’ve now brought it back again for a limited time.
For the past three years running now, Chester Zoo has officially been named the UK’s best zoo thanks to tens of thousands of positive TripAdvisor reviews, and now as the summer draws to a close, you’ll get to see exactly what makes it such a special place worth visiting for a cut price.
With the offer only applicable to afternoons this summer, Afternoon Tickets allow entry to Chester Zoo from 2pm onwards – with the last entry being one-hour before it closes.
Chester Zoo is offering £10 tickets to visitors this summer / Credit: Chester Zoo
Without this offer, standard admission tickets to Chester Zoo usually cost up to £38 for adults, £37 for students, and £28 for children, all including a 10% donation to the zoo’s conservation efforts, while babies and carers go free.
So it really is worth making the most of these limited-time £10 tickets while you still can – with the offer now running until 6 September.
The best bit about the offer returning? The zoo is currently operating its extended opening hours until 6pm too, so included for the bargain price of a £10 ticket, you’ll even get to see all the animals while the sun goes down.
Afternoon tickets are only available online and must be booked in advance to claim the £10 offer.
Tickets can only be purchased online before 4pm on the day of your visit, and standard admission tickets can be purchased from our ticket office at the main entrance.
Find out more and book your £10 tickets online here.
Featured Image – Chester Zoo
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Manchester Airport releases statement after customer data stolen in ‘targeted’ cyber security attack
Emily Sergeant
Manchester Airport has released a formal statement after data was stolen from 8.7 million customers in a ‘targeted’ cyber security attack yesterday.
Manchester Airport Group (MAG) – which operates Manchester Airport, Stansted, and East Midlands Airport – said the cyber security incident happened at around 1pm yesterday (Thursday 27 August), and that the data seized from 8.7 million customers included email addresses, phone numbers, vehicle registrations, and postcodes.
The data that was stolen related to car park, lounge and Fast Track bookings, and in-airport WiFi sign-ups, MAG stated.
It was initially confirmed that the system the hackers accessed did not hold customers’ bank or payment details, however, and that all other regular airport operations and customer parking continued uninterrupted.
Manchester Airport has now released a formal statement to reassure customers that they are taking the matter ‘extremely seriously’.
The statement reads: “Manchester Airport Group has been subject to a cyber security incident by an unauthorised third party.
“A quantity of customer data has been obtained that relates to car park, lounge and Fast Track bookings and in-airport WIFI sign-ups at Manchester, Stansted and East Midlands airports.
“We immediately contained the risk and have been working with specialist advisors and taking appropriate steps to protect our customers and systems. We have informed and are working with the relevant authorities, and at no point has passenger safety or aviation security been compromised.”
MAG insisted that the incident had not resulted in any ‘operational disruption’, adding: “Airport operations remain unaffected and customer parking services continue to operate normally.
“Neither MAG nor the system accessed hold customers’ bank or payment details. The data that has been accessed includes customers’ email addresses, phone numbers, vehicle registrations and postcodes.
“We would like to reassure customers that Manchester Airport Group takes the security of customer information extremely seriously, and we apologise for any inconvenience or concern caused.”
Emily Sergeant -
29th January 2026 
