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Oasis fans complain of Manchester hotel rooms being cancelled and re-advertised at hiked prices

Not on really, is it?

Emily Sergeant - 28th August 2024

Oasis fans are taking to social media to complain of their pre-booked hotel rooms being cancelled due to a supposed “technical error”.

In case you’ve been living under a rock and somehow missed it, arguably Manchester‘s most famous band confirmed that, against all odds after decades of feuding, they would be putting their grudges to one side and reuniting for a massive comeback tour next year – playing a run of shows in all four UK capital cities and Dublin too.

Oh, and of course, how could we forget? They’re also playing four major gigs at Heaton Park in July 2025 too, returning to their hometown to show us what we’ve been missing.

Not only is the sheer fact that Oasis are actually reuniting make it a hot ticket, but the tour is also to help celebrate the 30th anniversary of the band’s debut studio album, Definitely Maybe, so you can see why fans will be travelling from and wide to witness and be a part of a moment in history.

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A post shared by Oasis (@oasis)

And those travelling fans, despite whether or not they actually manage to get tickets this Saturday morning (31 August) at 9am, are keen to make sure their accommodation is secured ahead of time just in case, and so, have been booking rooms at several of Manchester city centre‘s many hotels in advance so they don’t miss out.

Sounds like the perfect plan, right? A ‘Masterplan’, if you will… the only thing is, however, many of these fans have apparently been having their bookings cancelled due to a so-called “technical error”, and then are claiming to have seen the same rooms re-advertised at hiked prices on the same dates.

Some fans have even been contacting Greater Manchester’s Night Time Economy Advisor, Sacha Lord, about the issue with one hotel chain in particular, Maldron Hotels – which has two hotels in Manchester city centre, one near Oxford Road and one near Manchester Cathedral – asking him to address and look into the issue.

Mr Lord took to X to call-out the hotel chain by asking it to “do the right thing”.

Hey @MaldronHotels.

I’m being contacted by several people who booked your hotel for the Oasis concert, to say their rooms have just been cancelled and are now back up for three times the price.

I’m sure this is a “computer error”… easy to correct.

Do the right thing.
— Sacha Lord (@Sacha_Lord) August 27, 2024

“Hey @MaldronHotels. I’m being contacted by several people who booked your hotel for the Oasis concert, to say their rooms have just been cancelled and are now back up for three times the price,” Mr Lord wrote.

“I’m sure this is a “computer error”… easy to correct. Do the right thing.”

As well as those who contacted Mr Lord separately, dozens of fans have also been reacting and sharing their own personal accounts of the same thing happening to them, and many have also been sharing screenshots of the cancellation emails they have received from Maldron Hotels.

Yep I’m one of them and now price has more than trebled. pic.twitter.com/jU2HqFfipn
— Sol Roper (@SolRoper) August 27, 2024

The cancellation email reads: “We are writing to inform you of an issue with your booking… Due to a technical error, you have received a confirmation for a booking that was not successfully made. Unfortunately, we are unable to accommodate your booking at this time. We apologise for the inconvenience this may cause and appreciate your understanding.

“Our system will send a cancellation request, which we ask you to accept promptly. Please rest assured that no charges will be applied to your payment card.”

At the time of writing, Maldron Hotels does not appear to have responded to Mr Lord’s X statement, or the complaints from fans, either publicly or privately.

The Manc has also contacted Dalata Hotel Group, owner of Maldron Hotels, for a comment.

Featured Image – Maldron Hotels