Openreach has said it will install broadband for free to UK households on Universal Credit that have no other earnings.
The company – which is owned by BT – would usually charge ISPs such as Sky or TalkTalk for connecting households to broadband, but the waiving of this installation charge as part of the ‘Connect the Unconnected’ offer means that it’s estimated about one million people could save up to £92, depending on how internet firms pass on the saving.
According to an Ofcom report published in July, two million households struggle to afford internet access.
These households cannot afford to pay the fees that the likes of Sky, Virgin Media or TalkTalk charge for connecting households to broadband.
The report noted that some ISPs had introduced low-cost tariffs for people on benefits, or improved existing ones, but it said take-up had been low and had only reached at most 1% of those in receipt of out-of-work benefits.
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It suggested that if the industry did not do more, there would be a strong case for “exploring whether mandatory social tariffs would be necessary to fill the gaps in support, alongside other potential options”.
Our ‘Connect the Unconnected’ offer is designed to help those most at risk when not connected to our #network – an estimated one million people throughout the country. #WeAreOpenreachpic.twitter.com/0zItK17weL
The ‘Connect the Unconnected’ offer will apply to households that receive Universal Credit with zero other earnings, which have not been connected to the Openreach network for the past 90 days.
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Openreach’s decision to waive installation fees for Universal Credit households has been both welcomed and queried by analysts.
A spokesperson from The Good Things Foundation commented: “Access to data is a lifeline. Public services like Universal Credit are already online, and the pandemic has meant more of us are managing our health online through contacting GPs via video call, or making use of the NHS apps.”
Mark Jackson – Editor-in-Chief of broadband news site ISP Review – said the offer was “a positive development” but commented that caveats meant the announcement “may only have a limited impact” and it is yet to be seen how the savings would be passed on.
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Openreach said ISPs can choose to implement the savings to customers in a number of ways, either by cutting costs up front or over the course of a contract.
Speaking about the new broadband offer, an Openreach spokesperson told the BBC that while the company could not insist that the savings were given to customers, “clearly the right thing to do would be to pass it on”.
Featured Image – Openreach
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Andy Burnham to begin rolling out new ‘everyday fixes’ for Brits amid cost of living crisis
Emily Sergeant
A series of ‘everyday fixes’ to help combat the rising cost of living crisis are soon to be rolled out nationwide.
Kicking off with two measures today, new Prime Minister Andy Burnham has announced that he plans to ban retailers from making ‘misleading’ claims to customers about discounts.
The Government says shoppers have ‘increasingly complained’ about outlets artificially inflating prices to give a false sense of value, such as increasing prices only to then immediately advertise ‘discounts’ to make savings look larger than they really are, which goes on to create an uneven playing field for honest competitors.
The Prime Minister also wants to see an end to so-called ‘subscription traps’, where people find it hard to cancel their subscriptions, and contracts are automatically renewed at a higher cost.
Set to come into force in January 2027 and saving people an average of £14 a month for every unwanted subscription, the changes will mean businesses will need to provide clearer up-front information, regular reminders. and a ‘much easier’ exit to contracts.
Andy Burnham to begin rolling out new ‘everyday fixes’ for Brits amid cost of living crisis / Credit: gov.uk | Piotr Cichosz (via Unsplash)
A new 14-day cooling-off period will also be introduced to let consumers cancel after a trial or long-term contract renews.
Certain charitable memberships, like the ones for cultural and heritage organisations for example, will be excluded from the new subscription rules due to the fact they have a unique role in preserving the nation’s history, landscapes, and cultural collections.
The Prime Minister says he is ‘determined’ to use every chance he gets to restore fairness and take pressure off people.
“I know people are sick and tired of rip-off discounts and subscription traps,” Andy Burnham said. “Westminster has got used to telling people that everyday hassles like this are just part of life, but I don’t think that’s right, especially when the cost of living continues to weigh heavily on so many people’s lives.”
He concluded: “These are just two of the everyday fixes we’re going to be rolling out.
“We want to put more money in people’s pockets and give people hope that politics really can work for them and their everyday lives.”
Featured Image – Piotr Cichosz (via Unsplash)
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Bury man jailed for life after being found guilty of murder at New Year’s Eve party
Emily Sergeant
A man has been handed a life sentence following the murder of another man at a New Year’s Eve celebration in Bury.
Antony Junior Murray, aged 25 of Tarn Drive in Bury, appeared at Manchester Minshull Street Crown Court last week (7 August) where he was sentenced to life imprisonment with a minimum of 18 years after being found guilty of murder.
It follows the death of 23-year-old Joe Burton on New Year’s Eve last year.
Greater Manchester Police (GMP) explained that emergency services were called to reports of a disturbance at an address on Tarn Drive at approximately 11:56pm on New Year’s Eve (31 December 2025), and upon arrival, officers discovered Joe ‘unresponsive’ at the bottom of a staircase with a significant amount of blood around him.
Despite the best efforts of paramedics, Joe was pronounced dead at 12:43am on New Year’s Day (1 January 2026).
A post-mortem examination later confirmed he had died from a single stab wound to the back.
At the scene, Murray initially denied any involvement and claimed he had returned home from a pub to find the victim unresponsive, however officers quickly identified inconsistencies in his account.
Initial enquiries – including phone and location data – showed that Murray had been at the address throughout the evening.
Joe had been in a relationship with Murray’s sister and had been invited to the address earlier that evening, and then further investigation revealed that Murray, Murray’s sister, the victim. and another individual had been at the property together, drinking and setting off fireworks to see in the New Year.
CCTV footage recovered from the scene captured the events leading up to the incident, including the fatal attack, and showed Murray assaulting Joe and placing him in a headlock, before proceeding to stab him in the back.
Following a detailed police investigation, Murray was charged with murder and was subsequently found guilty at court.
“Murray carried out a brutal attack on Joe and then attempted to mislead officers about his involvement,” explained Duncan Thorpe, who was the Senior Investigating Officer on the case.
The Manc -
8th September 2021 
