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Openreach to install broadband for free in Universal Credit households
The 'Connect the Unconnected' offer means an estimated one million people could save up to £92.
Openreach has said it will install broadband for free to UK households on Universal Credit that have no other earnings.
The company – which is owned by BT – would usually charge ISPs such as Sky or TalkTalk for connecting households to broadband, but the waiving of this installation charge as part of the ‘Connect the Unconnected’ offer means that it’s estimated about one million people could save up to £92, depending on how internet firms pass on the saving.
According to an Ofcom report published in July, two million households struggle to afford internet access.
These households cannot afford to pay the fees that the likes of Sky, Virgin Media or TalkTalk charge for connecting households to broadband.
The report noted that some ISPs had introduced low-cost tariffs for people on benefits, or improved existing ones, but it said take-up had been low and had only reached at most 1% of those in receipt of out-of-work benefits.
It suggested that if the industry did not do more, there would be a strong case for “exploring whether mandatory social tariffs would be necessary to fill the gaps in support, alongside other potential options”.
The ‘Connect the Unconnected’ offer will apply to households that receive Universal Credit with zero other earnings, which have not been connected to the Openreach network for the past 90 days.
Openreach’s decision to waive installation fees for Universal Credit households has been both welcomed and queried by analysts.
A spokesperson from The Good Things Foundation commented: “Access to data is a lifeline. Public services like Universal Credit are already online, and the pandemic has meant more of us are managing our health online through contacting GPs via video call, or making use of the NHS apps.”
Mark Jackson – Editor-in-Chief of broadband news site ISP Review – said the offer was “a positive development” but commented that caveats meant the announcement “may only have a limited impact” and it is yet to be seen how the savings would be passed on.
Openreach said ISPs can choose to implement the savings to customers in a number of ways, either by cutting costs up front or over the course of a contract.
Speaking about the new broadband offer, an Openreach spokesperson told the BBC that while the company could not insist that the savings were given to customers, “clearly the right thing to do would be to pass it on”.
Featured Image – Openreach
News
Two teens arrested after stabbing of 14-year-old boy in Manchester city centre
Emily Sergeant
Two teenagers have been arrested following the stabbing of a 14-year-old boy in Manchester city centre over the weekend.
In case you need bringing up to speed first, at around 3:15pm this past Saturday afternoon (17 October 2026), officers from Greater Manchester Police (GMP) were called out to reports of a stabbing on the ninth floor of the Arndale carpark in Manchester city centre.
Emergency services attended the scene, and a 14-year-old boy was taken to hospital with injuries consistent with a stab wound.
Thankfully, the victim’s injuries are not believed to be life-threatening or life changing, but an investigation and enquiries are ongoing.
Police conceded that this will ‘understandably’ cause concern in the community, but has assured the public that they believe this to be an ‘isolated incident.
And now, it has been confirmed that two teenage boys, also aged 14, were arrested on Sunday night (18 October) on suspicion of grievous bodily harm, and tat this time, they are currently in custody for questioning.
“We’d like to thank the local community for their support during our investigation as well as the passersby who helped the victim following this incident,” commented Detective Inspector Sean McFadden, of GMP’s City of Manchester district.
“Your quick-thinking undoubtedly saved the victim from potentially life-threatening injuries.
“We appreciate that incidents of this nature can cause concern and we’d like to reassure the public that we understand this was an isolated incident and there is no wider threat to the community.
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“Officers worked quickly and arrested two juveniles on Sunday, and they currently remain in custody for questioning.”
Anyone with information is asked to contact police on 101, quoting log 2050 of 17/10/2026, or via the LiveChat function. Alternatively, contact Crimestoppers anonymously on 0800 555 111.
Featured Image – GMP
News
UK Government announces £100 fines for ‘antisocial behaviour’ on public transport
Emily Sergeant
The Government has today announced plans to tackle antisocial behaviour on public transport.
In a bid to crackdown on loud music, littering, vaping, and other threatening behaviour on buses and trains, guidance was issued by the Government today for local authorities to prosecute and even issue fines of up to £100.
For many, playing audio out loud on public transport – also known as ‘loudcasting’ – has become one of modern life’s most irritating parts of the daily commute, but now, a new national campaign is aiming to encourage rail passengers, in particular, to ‘share the carriage, not the noise’ to improve the journey experience for all.
This will include reminders of the rules in place on the rail network and, if a passenger refuses to stop when asked by authorised rail staff, they can be removed from the train at the next station or face fines up to £1,000.
On buses, however, the powers for authorities were already made possible by the Bus Services Act 2025, meaning all local transport authorities in England are able to set and enforce their own rules.
Authorised officers – including transport safety officers and the police – will be responsible for enforcement, rather than bus drivers themselves, and they will be tasked with a three-step approach to deal with incidents. They will need to:
- Engage with the person
- Explain the rules and their impact on other passengers
- Take enforcement action if they refuse to comply
“We’ve all been on the train when someone starts blasting music or videos from their phone,” commented Prime Minister Andy Burnham.
“It gets on your nerves and can quickly spoil the journey, so we’re launching a nationwide campaign reminding passengers to use headphones on trains. On top of that, we’re giving local leaders new powers to tackle loud music, vaping and littering on buses.
“It’s a simple thing, but one that will make journeys that little bit better for all of us.”
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Ben Plowden, Chief Executive at the Campaign for Better Transport, added: “Antisocial behaviour is not just irritating, it can be a real deterrent to people using public transport – especially people with different accessibility requirements.
“If these new powers are properly and visibly enforced, they should help everyone feel safe and comfortable on public transport and enjoy the ride.”
Featured Image – Northern