Over 100,000 sign pensioner’s petition to bring back tills at Tesco
69 year old Pat McCarthy says her local Tesco has ''inaccessible self-service tills with no staff', leaving some shoppers waiting over 30 minutes to be served
A regular shopper at Tesco is pleading with the supermarket giant to “stop replacing people with machines”, and has even launched a petition to take them on.
Pat McCarthy, aged 69, started the petition after she struggled to use the self-checkout tills at her local big Tesco supermarket.
Stating “you can’t speak to a machine”, she’s now calling on the company to reintroduce more staffed checkouts – and it seems the nation is on her side.
The petition has already hit over 100,000 signatures – 102,222 at the time of writing – and looks set to soon become one of the most-signed petitions on Change.org.
In it, Pat makes several well-put arguments for the return of more staff, explaining that at her local Tesco, and “probably all over the country, Tesco is bringing in new self-service and sort-it-yourself card only till machines. They make up 3/4 of the tills now.
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“These new tills are not accessible for people who don’t have credit cards and can only use cash or those with little confidence to use these self-service card-only tills – myself included.
“As an older woman, I can’t lift anything heavy, and that goes for many disabled people.”
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She continues: “People such as carers, older people, disabled people with mobility problems or lifting problems have to queue waiting for more than 30 minutes.
“I couldn’t lift the windscreen wash the other day in Tesco because it was so heavy and some men were lovely to help and had to put it in my car for me.
“If they weren’t around and my daughter wasn’t with me, I would have been helpless.”
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On my last visit to Tesco’s we had a £170 shop. We were told to go to the self check out tills! We said unless you open the check out we were leaving all this right here and will never shop here again – they opened the tills #BringBackTescoStaff
Her petition also points out that the new self-service tills have “displaced mainly part-time women staff”, and echos something many older people miss – the bit of chit-chat you have with the staff as they’re scanning your items.
She explains: “I love chatting with the staff, albeit briefly, especially as l live on my own. Talking with human staff is important to me. Now that experience has been taken away from me.
It is not the first time that shoppers have pushed back against self-checkout tills. Back in 2015, Morrisons brought back staff at 1,000 “express” checkouts after learning 67% of their customers felt enxious using the self scanning tills.
The full petition reads: “My name is Pat, I am 69 years old, and retired but I am a volunteer helping disabled people with applying for Personal Independence Payment (PIP) forms and a Trustee of my local Disability Network.
“My local Tesco has inaccessible self-service tills with no staff which makes the shopping experience physically difficult and overwhelming.
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“At my local Tesco mega-store, and probably all over the country, Tesco is bringing in new self-service and sort-it-yourself card only till machines. They make up 3/4 of the tills now.
“These new tills are not accessible for people who don’t have credit cards and can only use cash or those with little confidence to use these self-service card-only tills – myself included.
“People such as carers, older people, disabled people with mobility problems or lifting problems have to queue waiting for more than 30 minutes.
“I couldn’t lift the windscreen wash the other day in Tesco because it was so heavy and some men were lovely to help and had to put it in my car for me. If they weren’t around and my daughter wasn’t with me, I would have been helpless.
“These new self-service card tills have displaced mainly part-time women staff.
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“I love chatting with the staff, albeit briefly, especially as l live on my own. Talking with human staff is important to me. Now that experience has been taken away from me.
“With these new replacement Self-service-card-only tills (SSCOT) you have to choose your shopping if you can find it, put it in the trolley, unpack it, load it onto the belt that is static, scan it (if the scanner works), shove it across onto a packing area, pay for it and then lift it off out of the packing area and then load it into your trolley. This is a physically taxing process. As an older woman, I can’t lift anything heavy, and that goes for many disabled people.
“I challenge Ken Murphy Chief Executive of Tesco to meet with me for a discussion to explain his ‘replace people with machines policy’. I want Ken Murphy to bring staff back to do check-outs on the till and not have a replace people with machines policy.
“If we lose, it means an erosion of a great shopping experience into a Tesco’s shopping nightmare.
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“Sign and share this petition to help people with physical difficulties to have a better shopping experience in Tesco by bringing back staff.”
A Tesco spokesperson said: “Our colleagues and the friendly service they provide are absolutely vital to our stores and will always be on hand to help our customers, whether they are checking out at one of our colleague-operated or self-service checkouts.”
If you’d like to sign the petition you can do so here.
Kate Scott praised for impassioned speech following more racism in Champions League
Danny Jones
Football pundit and sports presenter Kate Scott has been met with plenty of praise for her ‘expert’ handling of the fallout following more racism in the Champions League this week, delivering an emotional and impassioned speech about discrimination live on TV.
The Manchester-born broadcaster, formerly Kate Abdo, was serving as the host on her usual CBS Sports panel on Tuesday, 17 February, when the story of the playoff game between Benfica and Real Madrid – which included a worldie from Vinicius Jr. – was overshadowed by more allegations of racial abuse.
In case you missed it, Argentine player Gianluca Prestianni was accused of making racist remarks by both Vini Jr and Kylian Mbappe, but supposedly covered his mouth so as not to be caught on camera; the match was then stopped for more than 11 minutes.
Speaking in the aftermath amid the following European fixtures the next day, the Withington-schooled journalist and University of Salford graduate delivered an eloquent reaction to the controversy with peak professionalism.
Absolutely pitch perfect, and all those involved in preparing the statement should be applauded.
While Scott herself recognised that it’s a shame we even have to keep talking about issues like these rather than the sheer simplistic beauty of, well, ‘the beautiful game’, her response is an example of the job being done at arguably its very best: factual, ethical, moving and inspiring.
As you can see, Scott goes on to say, “This isn’t Real Madrid versus Benfica – it is right versus wrong. Vini Junior and Kylian Mbappe said that there was repeated racial abuse.
“Gianluca Prestiani said they misheard, but he covered his mouth to hide what he said from the cameras, and hopefully, we can all agree that if what you are saying on a football pitch is shameful enough to have to hide it from the public, then you’re wrong.”
The Portuguese club, which ultimately lost 1-0 in their first leg at home on the night, have released a statement reaffirming their commitment to “equality, respect, and inclusion” but reiterates that they believe Prestiani and feel he is now the subject of a “defamation campaign”.
Conversely, in a definitive and emphatic closing message, she signs off by adding the following: “The racial diversity on a football pitch in the Champions League is the representation of the global love for this game and the global belonging in this game. This is the very spirit of football.
“And if you don’t agree, then respectfully, you are the one who doesn’t belong.”
This is what the Athletic is supposed to be. Telling important stories & giving in depth analysis. I hope this signals that it will be its focus moving forward.
From CBS ‘Golazo’ show being applauded for tackling the subject head-on, to Cross herself being labelled as everything from “a role model” and “a benchmark” to “the best on the planet” in the outpouring of reactions on social media, it’s fair to say they absolutely nailed it.
Sadly, this is one of many recent examples of prejudice being shared publicly across various UEFA tournaments and beyond in recent years, but the only way we can truly help anti-hate initiatives is by continuing to call them out.
Manchester United to offer fans FREE coach travel for upcoming away game
Danny Jones
Manchester United have offered free coaches to away fans hoping to travel to their game against AFC Bournemouth.
The fixture against The Cherries isn’t here just yet, with four other matches before then – two home and two away – but many supporters have already been fretting about how they’re going to get there.
With a 252-mile trek and what could be upwards of a 10-hour round trip, there and back, the club has informed the travelling ‘Stretford Enders‘ that they will be arranging at least some of the nearly 1,300 members of the fan base to travel down south to the Vitality Stadium.
Although not entirely unheard of, it’s nevertheless been praised as a classy touch and way of recognising some of their most dedicated support year-round, especially after a turbulent few weeks.
🚌 We are offering free coach travel for fans who are travelling to our match at Bournemouth on Friday 20 March ❤️
Set to be free of charge for anyone with a valid away ticket next month, the gesture will at least make life a little bit easier for Reds heading to the coastal town at the end of an already long working week.
Scheduled to take place at 8pm on 20 March, Bournemouth vs Man United is the late kick-off, but the first of that Premier League round (gameweek 31).
With limited transport options via both public and supporters group networks, they’ve decided to step in and aid those willing to make the journey.
They also seemed to make what some have perceived as a dig at the division, noting that “this fixture follows an unusually high number of games that have been played midweek this season.”
Writing a lengthy statement, they said: “The club, listening to the views raised by supporters in both the Fan Advisory Board and Fans’ Forum, has raised concerns in meetings with senior counterparts at both the Premier League and broadcasters in recent months…
Acknowledging the “impact scheduling decisions have on match-goers and urging them to make earlier decisions”, they are one of many teams that have urged the footballing body to adjust their plans where possible and afford fans extra time to plan.
With both recognised supporters’ trusts and other fan groups alike having played a crucial role in a number of key observances of late, it only feels fitting that they be rewarded for their commitment.
That being said, director of fan engagement Rick McGagh went on to add: “We believe we have the best and loudest away following in the country, and we wanted to do something for our fans to show we appreciate their dedication and support.
“When games are moved from a weekend to a Friday or Monday night, we know it impacts fans, meaning they often have to take time off work and face more expensive and greatly restricted travel options.
“We continue to work with our FAB and Fans’ Forum reps and share their concerns to broadcasters and the Premier League. We hope this gesture helps our fans travelling down to Bournemouth for the game, and, on behalf of the players and everyone at the club, we thank them for their continued support.”
As an added bonus, they also detailed that besides free coach travel to the far-flung game, those attending the Bournemouth game will also be entered into a raffle to win a United shirt signed by one of the men’s first-team.
While fans must organise their transport to arrive at Old Trafford, with no alternative pick-up or drop-off points, all the details on how to book the free coach travel will be shared with successful applicants, along with confirmation of their place in the away ballot.
Georgina Pellant -
18th May 2022 
