This summer, Manchester sourdough specialist Pollen will open its second cafe in the city.
Featuringa unique ‘glass gallery’ wall, diners at the new eatery will be able to watch Pollen’s talented pastry chefs at work as they tuck into a seasonally-changing menu of breakfast, brunch and lunch dishes.
Adding to its already-popular waterside location at Cotton Field Wharf at Islington Marina, which first opened in 2018, the new cafe and kitchen at Kampus will serve a varied menu alongside pastries, cakes, speciality baked goods and its much-loved range of sourdough bread.
Located opposite Manchester’s Gay Village, it will move into the new city centre garden neighbourhood this June – opening its doors on Thursday 9.
Video: Pollen Bakery
As well as offering diners a front-row seat to all the kitchen action, the new cafe will also be significantly bigger than the Ancoats site.
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It will open from Wednesday to Sunday, with plenty of seating both indoors and out, with an al fresco area overlooking the green foliage of the Kampus garden, joining a growing foodie community that includes the likes of Cloudwater, Levanter, and Nell’s Pizza.
First launched in 2016, Pollen was one of the first bakeries in the city to offer up a range of sourdough and viennoiserie – regularly drawing huge early-morning queues as Mancs clamoured to get their hands on popular treats like cruffins and loaves of 28-hour sourdough.
Founded by Hannah Calvert and Chris Kelly, who both share a love of great bread bordering on a (healthy) obsession, over the years Pollen has become something of a stalwart of the city’s baking scene – leading the way for a number of other new openings in kind, such as Trove, Batard and Longbois.
Grilled cheese with Ogleshield, Cheddar, Fior de Latte and 24 Month Comté. Grilled with @pluckypickle Miso Kimchi and hot sauce or Nduja & Salami on Pollen’s 28 Hour Sour. Image / Pollen
Vegan pistachio and strawberry tart. / Image: Pollen
Lucky Charm Cruffin • Cereal Milk Crème Diplomat topped with Milk Clusters & a Lucky Charm. / Image: Pollen
After spending time in France, they were inspired by the general availability of top-class fresh bread and pastry products and how they form a part of daily culture.
So, after trying their hand at making artisan sourdough in their home kitchen using the San Franciscan approach to bread-making, they quickly became hooked and began baking for friends and colleagues.
Soon, they decided to take the plunge, expand the business and invest every penny they had into making a go of their own bakery.
“We had the passion, the drive and the eye for detail and quality to be able to bring something new, exciting and needed to the city centre” says Hannah.
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“We put our heart and souls into everything we do and are always pushing forward to give our customers and the city the best offering possible.”
The Pollen Bakery team, pictured at the 2021 Manchester Food and Drink Awards
Chris added: “Our second location in Kampus forms part of our evolution and growth. After drastically running out of space at our Ancoats bakery, the new location re-homes our pastry team in a dedicated pastry kitchen behind a glass gallery so you can see all the action taking place throughout the day and the masters at work.
“We will still serve the full range as usual at the Marina, but the new kitchen will allow us so much more creative freedom.
“With a bigger café space, we’re creating a brand new, modern, refined menu which will change with the seasons and showcasing the best produce available at the time.
“We’re working with some fantastic suppliers and can’t wait to show you a taste of what we’re working on.”
Pollen will join a raft of other like-minded independent businesses at Kampus, including new arrivals Madre’s Mexican Taqueria, Great North Pie Company, Beeswing Wine Bar, Cloudwater beer hall and a General Store.
Feature image – Pollen
News
Oasis finally confirm ‘private ballot’ ticket information for reunion tour
Daisy Jackson
Oasis have just announced more information about how tickets will be sold through a ‘private ballot’ for their extra reunion tour dates.
The group added two additional shows at Wembley Stadium after their initial 17 gigs across London, Manchester, Dublin, Edinburgh and Cardiff generated huge demand and sold out in a day.
Oasis and Ticketmaster came under fire though for the use of dynamic pricing, which saw ticket prices shoot up by hundreds of pounds by the time people made it through the online queues.
For these additional reunion tour dates at Wembley, ticket sales will look a little different.
They’ll be using a ‘private ballot’, which will give first dibs to those who missed out on the first ticket sale.
You’ll only be invited to register for the sale if you signed into your Ticketmaster account on Saturday 31 August, and joined a queue for a specific show.
And you’ll only receive an invitation if you DIDN’T manage to bag tickets the first time round.
THEN you’ll be able to register for the actual ballot, which still doesn’t guarantee you a ticket but does at least get you into a (hopefully less lengthy) queue.
“Invitations to enter the private ballot will be sent overnight tonight (Saturday) to eligible fans we have been able to identify.
“If you signed into your Ticketmaster UK account on Saturday, 31st August, and were able to join a queue for a specific show, but didn’t get a ticket-then you may be eligible to take part and will receive an email on how to register for the ballot.
“Keep an eye on the inbox associated with your Ticketmaster account, and don’t forget to check your junkmail.
“Once successfully registered, you will be entered into the ballot for a code for access to the final Wembley on sale.
“Due to the demand for the shows and to avoid last week’s long queues, codes will be strictly limited. Entry to the ballot does not guarantee you will receive a code.
“The ballot is only open to invited fans. You must register with the email to which your invitation was sent and which is registered with your Ticketmaster account.
“All other entries will be discounted. If you do not receive an email then unfortunately you will not be eligible for the ballot.
“You will be automatically discounted from the ballot, even if you go through the registration process.”
Featured image: Simon Emmett
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Manchester Airport named UK’s worst in annual Which? survey for third year running
Emily Sergeant
Manchester Airport has officially been declared the worst airport in the UK, according to a new survey by Which?… yet again.
The summer travel season may be drawing to a close now, with hundreds of flights having taken off and landed in our region over the last couple of months, but for any Greater Manchester holidaymakers who are still yet to jet off, an annual ranking by consumer choice group Which? has proved to be pretty grim reading.
That’s because several terminals at the UK’s third largest airport have found themselves at the bottom of the list in Which? latest findings.
Manchester Airport has hit back at the survey and defended itself, saying its own passenger surveys suggest people are “much more positive” about the airport, adding that it was “proud to give people in all parts of the North easy and affordable access to nearly 200 different destinations across the world”.
For its annual survey, Which? spoke to nearly 7,000 passengers to gather feedback about their experiences of flying from UK airports over the last 12 months, and asked them to score the airports across 11 categories.
Manchester Airport has been named the worst in the UK for the third year running / Credit: The Manc Group
Some of these categories including seating, staff, toilets, and of course, the queues we all dread at check in, bag drop, passport control, and security.
And just like in both 2022 and again in 2023, it was Manchester Airport Terminal 3 that ranked right at the bottom, receiving the lowest customer satisfaction score of 37%.
Manchester Terminal 1 ranked one place above that with a score of 40%, while Manchester Terminal 2 was a little further up the the list with a score of 51%, and just saw Luton Airport, London Stansted, and Belfast International Airport sandwiched in between it.
According to Which?, some of the complaints it received about Manchester Airport from passengers who responded to the survey this year was that older people struggled with long walks due to travelators being broken since 2021, difficulties with finding a seat, and “horrendous” queues with people apparently being “corralled like cattle”.
As mentioned though, Manchester Airport has slammed Which?’s findings in a formal statement.
The UK’s third largest airport has hit back at the survey results and defended itself / Credit:
Describing the survey as “disappointing to see”, Manchester Airport’s statement reads: “We understand not every experience is perfect and want all passengers to feel able to raise their concerns directly with us. That is why we speak to them on a daily basis, surveying hundreds of people a month to get in-the-moment feedback from a full range of perspectives.
“That is in stark contrast to Which?, which conducted a tiny and unrepresentative survey of its members six months ago, asking them to recollect airport experiences that could have been as far back in time as April 2023.
“Which? fully understands that its readers form a narrow group of passengers whose views cannot in any way be taken to represent those of the travelling public at large, but chooses to promote its survey findings as if they do.”
Manchester Airport says it’s disappointing see Which? “chase cheap headlines” with its “sensational and over-simplified characterisation of airports” and the different roles they play, adding: “To make matters worse, it has printed inaccurate statements about our facilities and security waiting times that paint a more negative picture than reality.