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Manchester City supporters groups call on club and fellow fans to ‘make their voices heard’
Danny Jones
A collection of Manchester City supporters groups has urged both the club and the fans themselves to “make [their] voice heard” this season, following this year’s protests over the new and “drastic” ticketing policy.
Man City fans gathered both before and after the game against Wolves back in April to make their feeling known regarding season ticket changes.
Appealing to manager Pep Guardiola directly, insisting that he needs their energy to get the kind of “alive” crowds he’s also called for in the past, ‘The 1984’ has now been joined by four other supporters trusts in reaffirming their aims for the new campaign.
Sharing a new joint statement on social media, the five fan groups say that “last season saw unprecedented off-pitch unrest among City fans in the post-Maine Road era”, and the only way to avoid further disruption is to listen and heed their warnings.
Writing on behalf of the aforementioned 1894 group, Canal Street Blues, MCFC Fans Foodbank Support, Solid Citizens, Trade Union Blues and nearly 700 official members, as you can see, they penned a lengthy open letter to the club and the City Football Group (CFG).
“Despite recent success on the field,” they say, “two major in-stadium protests took place, with an estimated 16,000+ fans delaying their entry at the Leicester and Wolves games, and thousands more joining silent protests.
“The triggers were rising ticket prices, season ticket availability, poor supporter engagement (including the Club refusing to meet City Matters on ticket prices for months), and away fans in home sections – often linked to third-party resellers like Viagogo, whose new partnership with the Club proved the breaking point.”
They also conceded that the freeze in the cost of a full season ticket and reduced matchday prices were a welcome breath of fresh air and stirred hope for better fan engagement moving forward.
However, as the statement continues, “Unfortunately, the Club has instead introduced sweeping changes to season ticket terms and conditions, hitting some of our most loyal supporters and damaging long-standing fan culture.”
You can see all of the new and almost universally opposed ticket changes listed in full via bullet points above, but standouts include an unprecedented ’10-game personal attendance policy’ – the first of its kind in English football – stricter ticket transfer rules, and even new facial recognition scanners.
Fan reaction online has been as you would expect; most City supporters are in almost overwhelming agreement with the concerns raised in the latest communication, particularly in the minimum attendance and transfer rules, adding: “the latter directly undermines the stated aim of ‘keeping the stadium full.'”
“There are also fears some of these rules won’t apply equally to hospitality season ticket holders, introducing worries of inequality between fans,” the statement continues.
“These changes create unnecessary workload for ticket office staff, introduce barriers for digitally excluded fans, force some into paid memberships, and erode supporter culture.
“All [the] while, City Matters, our elected Fan Advisory Board, has repeatedly faced delays and broken deadlines for meeting minutes, with the most recent minutes now 59 days overdue from the June meeting. No one wants constant conflict with the Club, but when official channels fail, protest becomes the only option. Last season proved that fan action can drive change.”
“We call on all Blues to:
- Track and record if and how these changes affect you.
- Make your voice heard – online, via City Matters, and through fan groups.
- Join fan groups such as 1894, the Disabled Supporters Association, Canal Street Blues, Trade Union Blues, and your local OSC branch to discuss issues with fellow Blues.”
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Lastly, they have called on the club to rethink their current policies surrounding personal attendance and ticket transfers, “take a ‘fans first’ approach when it comes to all future policies affecting supporters, engaging in meaningful consultation with fan representatives,” and publish fan meetings “on time.”
What do you make of the supporter groups’ statement and, more importantly, how do you feel about recent changes to season tickets and matchday admission, City fans?
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Featured Images — The Manc Group
Emily Sergeant -
11th May 2022 
