United Utilities is among several water firms said to be facing legal action over claims it “underreported” incidents of sewage pollution.
The firm – which provides water and wastewater services right across the North West of England – joins five other water companies, Severn Trent Water, Thames Water, Anglian Water, Yorkshire Water, and Northumbrian Water, in potentially being taken to the Competition Appeal Tribunal.
As well as the claims of “underreporting” of sewage pollution incidents, the six water firms have also been accused of overcharging customers.
The water companies – which are the six biggest in England – could end up paying over £800 million in compensation to more than 20 million customers nationwide, if the cases are successful.
The claims are being brought by Professor Carolyn Roberts, an environmental and water consultant represented by Leigh Day Solicitors, who is alleging that water companies have broken competition laws by misleading both the Environment Agency, and the regulator Ofwat – adding that the “underreporting” of the number of sewage discharges has resulting in customers being “unfairly overcharged” for wastewater services.
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Professor Roberts is also claiming that, had sewage discharge reporting been “accurate”, it would have lowered customers’ bills.
United Utilities facing legal action over claims it ‘underreported’ sewage pollution / Credit: Cristi Ursea | Silvan Schuppisser (via Unsplash)
Today’s claims against United Utilities and the five other major water companies follows claims from campaigners that the River Severn is the most polluted in the UK, who also estimated that waste was pumped into the waterway on 2,600 separate occasions in 2021, Sky News reports.
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The claims also follow growing public anger over sewage being pumped into Britain’s rivers and seas.
The public’s backlash to this is what prompted industry body, Water UK, to issue an unprecedented public apology earlier this year for not acting quickly enough on spills, and also lead the organisation’s chair Ruth Kelly to admitting that campaigners were “right to be upset” about the current quality of rivers and beaches.
This time around though, however, Water UK has described Professor Roberts’s legal action as “highly speculative” and “entirely without merit”.
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BREAKING: first environmental competition class action case launched on behalf of millions of UK customers overcharged by water companies. Read the full story here: https://t.co/fcynt6nnW7https://t.co/A6rNayWLEk
A spokesperson for the organisation said: “This highly speculative claim is entirely without merit. The regulator has confirmed that over 99% of sewage works comply with their legal requirements [and] if companies fail to deliver on their commitments, then customer bills are already adjusted accordingly.”
Zoe Mernick-Levene, who is a partner at Leigh Day Solicitors, argued on the contrary that these claims are “hugely significant”.
She continued: ‘Not only is compensation being sought for millions of customers who have and continue to pay higher water bills, but we hope that it will also send a message to water companies that they cannot unlawfully pollute waterways and mislead their regulators without consequence.
“Customers put their trust in water companies, believing that they are correctly reporting these spillages and appropriately treating the sewage so it can safely be returned to the environment.
“Instead, our client believes they are misleading their regulators and customers are overpaying while England’s waterways are suffering as a result.”
The claims are being brought on an opt-out basis, meaning all water bill payers are automatically a part of the case unless they actively choose not to be – but first, the Competition Appeal Tribunal will need to decide whether the claims can go ahead.
No trams to run on major Metrolink line as ‘essential’ work to repair Victorian-era tunnel starts this weekend
Emily Sergeant
Travel disruption is expected across the next couple of weeks as ‘essential engineering’ work begins on a major Metrolink line.
Transport for Greater Manchester (TfGM) has confirmed that a reduced service will run on the Bury line this weekend, as work to replace ‘defective’ beams supporting the roof at Whitefield Tunnel means that no trams will run between Crumpsall and Bury on Saturday (10 May), or between Whitefield and Bury on Sunday (11 May).
Some weekend and overnight working is said to be ‘necessary’ to secure and protect the overhead line equipment, so that the beam replacement work can be completed as ‘safely and quickly as possible’, according to TfGM.
A crane is planned to be in use for the beam replacement work at times.
Closures on the line from this weekend come after the successful completion of preparatory work at the site, following the discovery of a defective beam.
No trams will run on a major Metrolink line as ‘essential’ work to repair Victorian-era tunnel starts this weekend / Credit: TfGM
As well as the suspension on services this weekend, as mentioned above, several other chances throughout this month and into the next on the Bury line are also to be expected.
No tram services will operate between Crumpsall and Bury on Sunday 25 May, and no again from Friday 30 May to Sunday 1 June, while no trams will run between Whitefield and Bury from Monday 26 to Thursday 29 May.
For the duration of all closures, replacement bus services will run between the affected stops on all the above dates.
Any so-called ‘noisier’ work is set to take place during daytime and evening working hours where possible, and several noise reduction measures – such as acoustic blankets and enclosures – also to be put in place during this.
Essential upgrade work to protect the historic Whitefield Tunnel means no trams will run between Crumpsall–Bury (Sat 10 May) and Whitefield–Bury (Sun 11 May).
We're replacing a defective beam to keep the line safe and reliable.
As always, the Greater Manchester public is being advised to ‘plan ahead’ if they are travelling.
“Whitefield Tunnel dates back to the 19th century,” explained Ian Davies, who is TfGM’s Network Director for Metrolink, “and this essential work will ensure tram services can continue to safely pass through it for decades to come.
“This is a complex job, but we will do everything we can to minimise disruption to passengers, residents and businesses.”
He added: “I would encourage people who use the Bury line to plan ahead and check the Bee Network website, app, and social media channels for the most up-to-date travel information.”
AO Arena to host huge Europa League Final fan zone after Manchester United victory
Daisy Jackson
Manchester’s legendary AO Arena will once again host an almighty football fan zone later this year, welcoming in fans for the Europa League Final.
The huge venue previously hosted a Road to Victory fan zone for the Euros, and is now ready to replicate all the atmosphere and excitement of the beautiful game once again.
This time it’s in honour of Manchester United, who romped their way into the Europa League Final this evening with a spectacular 4-1 victory (7-1 on aggregate) over Athletic Club.
The Red Devils will be heading to that same team’s home stadium of San Mamés in Bilbao in Spain on 21 May 2025, and you’ll be able to watch all the action right here at home in Manchester.
The AO Arena Europa League Final Screening & Fan Zone will be presented by Red Square.
If you think that name rings a bell, you’re right: they’re the same folks behind the regular events held over at Victoria Warehouse for any big United games, and 21 May will be no different – other than being arguably their biggest date ever.
There’ll be space for thousands upon thousands of football fans who’ll be able to watch Ruben Amorim’s side potentially take home their first piece of silverware since his arrival.
If you saw the scenes at Road to Victory in the AO during Euro 2024, you’ll know how unbelievable a venue this is to watch the footy.
As the promoters have billed it: “Get ready to immerse yourself in the electrifying atmosphere of the Europa League Final, presented by Red Square.
“Join us for an unforgettable event as we bring together passionate Manchester United fans for the largest indoor fan park extravaganza ever witnessed!
“MANCHESTER UNITED head to the UEL final on Wednesday, 21st May – Secure your tickets now!”
The Europa League Final Screening & Fan Zone will be at the AO Arena on 21 May.