United Utilities is among several water firms said to be facing legal action over claims it “underreported” incidents of sewage pollution.
The firm – which provides water and wastewater services right across the North West of England – joins five other water companies, Severn Trent Water, Thames Water, Anglian Water, Yorkshire Water, and Northumbrian Water, in potentially being taken to the Competition Appeal Tribunal.
As well as the claims of “underreporting” of sewage pollution incidents, the six water firms have also been accused of overcharging customers.
The water companies – which are the six biggest in England – could end up paying over £800 million in compensation to more than 20 million customers nationwide, if the cases are successful.
The claims are being brought by Professor Carolyn Roberts, an environmental and water consultant represented by Leigh Day Solicitors, who is alleging that water companies have broken competition laws by misleading both the Environment Agency, and the regulator Ofwat – adding that the “underreporting” of the number of sewage discharges has resulting in customers being “unfairly overcharged” for wastewater services.
Professor Roberts is also claiming that, had sewage discharge reporting been “accurate”, it would have lowered customers’ bills.
United Utilities facing legal action over claims it ‘underreported’ sewage pollution / Credit: Cristi Ursea | Silvan Schuppisser (via Unsplash)
Today’s claims against United Utilities and the five other major water companies follows claims from campaigners that the River Severn is the most polluted in the UK, who also estimated that waste was pumped into the waterway on 2,600 separate occasions in 2021, Sky News reports.
The claims also follow growing public anger over sewage being pumped into Britain’s rivers and seas.
The public’s backlash to this is what prompted industry body, Water UK, to issue an unprecedented public apology earlier this year for not acting quickly enough on spills, and also lead the organisation’s chair Ruth Kelly to admitting that campaigners were “right to be upset” about the current quality of rivers and beaches.
This time around though, however, Water UK has described Professor Roberts’s legal action as “highly speculative” and “entirely without merit”.
BREAKING: first environmental competition class action case launched on behalf of millions of UK customers overcharged by water companies. Read the full story here: https://t.co/fcynt6nnW7https://t.co/A6rNayWLEk
A spokesperson for the organisation said: “This highly speculative claim is entirely without merit. The regulator has confirmed that over 99% of sewage works comply with their legal requirements [and] if companies fail to deliver on their commitments, then customer bills are already adjusted accordingly.”
Zoe Mernick-Levene, who is a partner at Leigh Day Solicitors, argued on the contrary that these claims are “hugely significant”.
She continued: ‘Not only is compensation being sought for millions of customers who have and continue to pay higher water bills, but we hope that it will also send a message to water companies that they cannot unlawfully pollute waterways and mislead their regulators without consequence.
“Customers put their trust in water companies, believing that they are correctly reporting these spillages and appropriately treating the sewage so it can safely be returned to the environment.
“Instead, our client believes they are misleading their regulators and customers are overpaying while England’s waterways are suffering as a result.”
The claims are being brought on an opt-out basis, meaning all water bill payers are automatically a part of the case unless they actively choose not to be – but first, the Competition Appeal Tribunal will need to decide whether the claims can go ahead.
Huge new premium indoor golf venue with ‘cutting-edge’ tech to open at Quayside MediaCity
Emily Sergeant
Time to get practicing your swing, as a huge new premium indoor golf venue is opening up over in Salford this autumn.
Founded by a local PGA Professional and spanning a whopping 4,500 sq ft of state-of-the-art space, TeeClub is set to be a revolutionary new venture where cutting-edge technology meets luxurious comfort at the unique waterside destination.
TeeClub will provide a first-of-its-kind premium environment with seven high-tech Trackman simulators, taking players to more than 450 world-famous courses including St. Andrews, Pebble Beach, and more.
The new venue is also launching a partnership with sports equipment brand TaylorMade, so golf fans can either bring their own clubs to use on the day, or make use of TaylorMade equipment available if needed.
Resident PGA professionals will offer personalised lessons with AI-driven video analysis when the venue opens later this year, while a dedicated club fitter will make sure every swing is matched with the right equipment.
There’ll also be a club shop stocking TaylorMade gear alongside apparel from Manchester-based brand, Concrete Links Co.
The new venue is designed for both individuals and businesses alike, and will offer exclusive memberships and corporate packages, as well as semi-private bays and interactive gaming modes, making it an ideal place for team-building events or relaxed evenings with friends.
A huge new premium indoor golf venue with ‘cutting-edge’ tech is opening at Quayside MediaCity / Credit: Supplied
There’ll also be bar on site serving coffee, pizzas, snacks, wine, and craft beers.
“Our vision for TeeClub is to create an indoor golf experience that combines the authenticity of the sport with modern luxury,” commented Nick Holmes, who is a PGA Professional and the Director of Golf at TeeClub, ahead of the venue opening this autumn.
“Whether you’re a beginner looking to learn, a corporate group hosting an event, or an experienced golfer, TeeClub will provide the tools, technology, and atmosphere.”
TeeClub is set to open at Quayside this autumn, but an official launch date is yet to be confirmed, so keep your eyes peeled.
Featured Image – Supplied
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Florence + The Machine announce massive Manchester gig on new tour
Daisy Jackson
Florence + The Machine are heading back out on a huge arena tour, with a massive gig here in Manchester.
Florence Welch has announced the UK and European tour dates in support of her sixth studio album, Everybody Scream.
As well as a show at the Co-op Live in Manchester, Florence + The Machine will perform in Sheffield, London and Liverpool, along with several other UK cities.
She’ll be joined by Paris Paloma as support across all 18 dates.
Last week, Florence released the album’s title track, ahead of the album’s release on 31 October. She’s worked for two years on this new music, calling on collaborators including Mark Bowen of IDLES, Aaron Dessner and Mitski.
She has said that this new album explores womanhood, partnership, aging and dying, inspired by her recovery from lifesaving surgery on the Dance Fever Tour.
Big hits of Florence + The Machine’s discography include You’ve Got The Love, Shake It Out, and Spectrum (Say My Name), and she’s collaborated with the likes of Taylor Swift, The Rolling Stones, and Lady Gaga.
She’s famed for her high-energy, ethereal stage presence which has seen her sell out arenas for years.
Florence + The Machine will be back in Manchester in February 2026, performing at the Co-op Live on 20 February.
Tickets go on sale on Friday 5 September 2025 at 10am HERE.
There are also packages available with Seat Unique HERE.