United Utilities is among several water firms said to be facing legal action over claims it “underreported” incidents of sewage pollution.
The firm – which provides water and wastewater services right across the North West of England – joins five other water companies, Severn Trent Water, Thames Water, Anglian Water, Yorkshire Water, and Northumbrian Water, in potentially being taken to the Competition Appeal Tribunal.
As well as the claims of “underreporting” of sewage pollution incidents, the six water firms have also been accused of overcharging customers.
The water companies – which are the six biggest in England – could end up paying over £800 million in compensation to more than 20 million customers nationwide, if the cases are successful.
The claims are being brought by Professor Carolyn Roberts, an environmental and water consultant represented by Leigh Day Solicitors, who is alleging that water companies have broken competition laws by misleading both the Environment Agency, and the regulator Ofwat – adding that the “underreporting” of the number of sewage discharges has resulting in customers being “unfairly overcharged” for wastewater services.
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Professor Roberts is also claiming that, had sewage discharge reporting been “accurate”, it would have lowered customers’ bills.
United Utilities facing legal action over claims it ‘underreported’ sewage pollution / Credit: Cristi Ursea | Silvan Schuppisser (via Unsplash)
Today’s claims against United Utilities and the five other major water companies follows claims from campaigners that the River Severn is the most polluted in the UK, who also estimated that waste was pumped into the waterway on 2,600 separate occasions in 2021, Sky News reports.
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The claims also follow growing public anger over sewage being pumped into Britain’s rivers and seas.
The public’s backlash to this is what prompted industry body, Water UK, to issue an unprecedented public apology earlier this year for not acting quickly enough on spills, and also lead the organisation’s chair Ruth Kelly to admitting that campaigners were “right to be upset” about the current quality of rivers and beaches.
This time around though, however, Water UK has described Professor Roberts’s legal action as “highly speculative” and “entirely without merit”.
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BREAKING: first environmental competition class action case launched on behalf of millions of UK customers overcharged by water companies. Read the full story here: https://t.co/fcynt6nnW7https://t.co/A6rNayWLEk
A spokesperson for the organisation said: “This highly speculative claim is entirely without merit. The regulator has confirmed that over 99% of sewage works comply with their legal requirements [and] if companies fail to deliver on their commitments, then customer bills are already adjusted accordingly.”
Zoe Mernick-Levene, who is a partner at Leigh Day Solicitors, argued on the contrary that these claims are “hugely significant”.
She continued: ‘Not only is compensation being sought for millions of customers who have and continue to pay higher water bills, but we hope that it will also send a message to water companies that they cannot unlawfully pollute waterways and mislead their regulators without consequence.
“Customers put their trust in water companies, believing that they are correctly reporting these spillages and appropriately treating the sewage so it can safely be returned to the environment.
“Instead, our client believes they are misleading their regulators and customers are overpaying while England’s waterways are suffering as a result.”
The claims are being brought on an opt-out basis, meaning all water bill payers are automatically a part of the case unless they actively choose not to be – but first, the Competition Appeal Tribunal will need to decide whether the claims can go ahead.
GMP officer sentenced after hitting pedestrian during police chase in Rochdale
Emily Sergeant
A police officer has been sentenced this week after he struck and ‘seriously injured’ a pedestrian following a pursuit of a suspected drink driver in Rochdale.
35-year-old Greater Manchester Police (GMP) officer PC Sam Lockley pleaded guilty back in January 2026 following an Independent Office for Police Conduct (IOPC) investigation.
The IOPC investigation established that, in the early hours of the morning on 19 November 2023, PC Lockley was driving a marked police vehicle with the lights and sirens activated, and attempted to stop a suspected drunk driver on Drake Street in Rochdale.
A short pursuit that commenced but stopped merely a minute later after the police vehicle collided with a pedestrian on the footpath of Rochdale Road at approximately 3:30am.
The evidence gathered indicated that PC Lockley failed to slow down as he approached and drove through the red traffic lights at the Kingsway junction, and was travelling at a speed of 96mph in a 30mph zone.
The pedestrian suffered ‘serious injuries’ as a result of the collision, and received extensive medical treatment following.
At a hearing back in February of this year, PC Lockley received a two-year suspended sentence and was ordered to carry out 15 days community service, while also receiving two-year driving disqualification.
Also following the investigation, the IOPC decided that Lockley should face a gross misconduct hearing to face allegations that his manner of driving breached the police standards of professional behaviour.
“We continue to liaise with the force about disciplinary proceedings,” the IOPC concluded.
IOPC Director Amanda Rowe added: “My sympathies remain with the man, who sustained serious injuries, and all those affected by the incident.
“This was a complex investigation which relied on extensive amounts of data and expert analysis and the evidence showed PC Lockley drove at excessive speeds at night-time and although he was responding to a report of a suspected drink driver, it does not excuse his manner of driving.
“PC Lockley admitted he drove in a dangerous manner when he didn’t address hazards or warnings during the pursuit and ultimately by the time he saw the pedestrian, he was travelling too fast to avoid a collision.
“His actions that day have had long-lasting consequences and he has now been held accountable.”
Featured Image – Rawpixel
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Manchester Town Hall is FINALLY taking wedding and events bookings for the first time since 2018
Emily Sergeant
A new era is on the horizon, as Manchester Town Hall has announced that it’ll be finally taking bookings for weddings and events once again.
That’s right… for the first time since it closed its doors to the public for what is the UK’s biggest restoration project to date back in 2018, one of Manchester’s most iconic landmarks is soon set to welcome its first weddings and events in a decade – with bookings for the city’s most romantic address now open once again.
Manchester Town Hall has stood at the centre of civic life in the city since 1877, and for generations, couples have exchanged their vows within its walls.
Now, as it enters the home stretch of its restoration, the Grade I-listed building is gearing up to kickstart weddings and corporate events from January 2028.
Set reopen to the public next year, first up will be a series of celebratory reopening events – which are yet to be announced – before a phased approach will then allow the building and teams to be fully prepared to host commercial events again from 2028.
Manchester Town Hall has announced that it’s finally taking wedding and events bookings for the first time since 2018 / Credit: Supplied
From its grand architecture and soaring stained glass windows, to sweeping staircases that offer the perfect ‘just married’ photo opportunities, this one-of-a-kind venue gives couples the opportunity to combine the romance and grandeur of a historic setting with the energy of a city centre celebration.
Inside the restored building, you’ll find The Great Hall, which is a magnificent setting with striking architectural character, as well as The Conference Hall, The Banqueting Hall, and The Reception Room, all of which offer equally characterful spaces that are perfect for private dinners, ceremonies, or corporate events.
The Lord Mayor’s Parlour is one of many settings overlooking the newly reopened Albert Square, while various elegant reception areas provide the perfect location for drinks and arrival moments.
“Our Town Hall is a real Victorian masterpiece and we’re looking forward to sharing it with the public once again,” explained Cllr Garry Bridges, who is Leader of Manchester City Council, as bookings finally open up this week.
“It’s a special building which belongs to the people and it’s great that they will be able to celebrate important landmarks in their lives, such as marriage, in its spectacular setting.
“The Town Hall is full of history. Here’s to many more stories being written within its walls.”
Want to be one of the first people who gets married or hosts an event at Manchester Town Hall once it reopens in 2028? You can enquire about booking here.
Emily Sergeant -
9th August 2023 
