United Utilities is among several water firms said to be facing legal action over claims it “underreported” incidents of sewage pollution.
The firm – which provides water and wastewater services right across the North West of England – joins five other water companies, Severn Trent Water, Thames Water, Anglian Water, Yorkshire Water, and Northumbrian Water, in potentially being taken to the Competition Appeal Tribunal.
As well as the claims of “underreporting” of sewage pollution incidents, the six water firms have also been accused of overcharging customers.
The water companies – which are the six biggest in England – could end up paying over £800 million in compensation to more than 20 million customers nationwide, if the cases are successful.
The claims are being brought by Professor Carolyn Roberts, an environmental and water consultant represented by Leigh Day Solicitors, who is alleging that water companies have broken competition laws by misleading both the Environment Agency, and the regulator Ofwat – adding that the “underreporting” of the number of sewage discharges has resulting in customers being “unfairly overcharged” for wastewater services.
ADVERTISEMENT
Professor Roberts is also claiming that, had sewage discharge reporting been “accurate”, it would have lowered customers’ bills.
United Utilities facing legal action over claims it ‘underreported’ sewage pollution / Credit: Cristi Ursea | Silvan Schuppisser (via Unsplash)
Today’s claims against United Utilities and the five other major water companies follows claims from campaigners that the River Severn is the most polluted in the UK, who also estimated that waste was pumped into the waterway on 2,600 separate occasions in 2021, Sky News reports.
ADVERTISEMENT
The claims also follow growing public anger over sewage being pumped into Britain’s rivers and seas.
The public’s backlash to this is what prompted industry body, Water UK, to issue an unprecedented public apology earlier this year for not acting quickly enough on spills, and also lead the organisation’s chair Ruth Kelly to admitting that campaigners were “right to be upset” about the current quality of rivers and beaches.
This time around though, however, Water UK has described Professor Roberts’s legal action as “highly speculative” and “entirely without merit”.
ADVERTISEMENT
BREAKING: first environmental competition class action case launched on behalf of millions of UK customers overcharged by water companies. Read the full story here: https://t.co/fcynt6nnW7https://t.co/A6rNayWLEk
A spokesperson for the organisation said: “This highly speculative claim is entirely without merit. The regulator has confirmed that over 99% of sewage works comply with their legal requirements [and] if companies fail to deliver on their commitments, then customer bills are already adjusted accordingly.”
Zoe Mernick-Levene, who is a partner at Leigh Day Solicitors, argued on the contrary that these claims are “hugely significant”.
She continued: ‘Not only is compensation being sought for millions of customers who have and continue to pay higher water bills, but we hope that it will also send a message to water companies that they cannot unlawfully pollute waterways and mislead their regulators without consequence.
“Customers put their trust in water companies, believing that they are correctly reporting these spillages and appropriately treating the sewage so it can safely be returned to the environment.
“Instead, our client believes they are misleading their regulators and customers are overpaying while England’s waterways are suffering as a result.”
The claims are being brought on an opt-out basis, meaning all water bill payers are automatically a part of the case unless they actively choose not to be – but first, the Competition Appeal Tribunal will need to decide whether the claims can go ahead.
Medlock Square: Manchester’s new £300 million entertainment destination on the Etihad Campus
Danny Jones
Manchester’s newest entertainment destination, located over at the ever-growing Etihad Campus, has finally been given a name ahead of its launch later this year.
Alongside the recently announced and Radisson-run hotel, Medlock Square will see the Manchester City-partnered mini leisure district aim to become a new must-visit part of the city.
Hoping to draw in crowds beyond just matchdays and those heading to concerts across the way, approximately £300 million is being pumped into the project.
With Co-op Live having already brought huge revenues into Greater Manchester, it isn’t just set to be a pricey development, but one that will look to serve as yet another money spinner for the wider City Football Group (CFG) and the City Region.
Credit: CFG (supplied)
Unveiling the first CGIs of the square this week, this new area will essentially see attractions and activities spill out of the Etihad Stadium, Co-op Live and the soon-to-open Medlock hotel and on to the campus as a whole.
With other parts of Sportcity already revolving around the footballing epicentre, such as the Manchester Regional Arena and National Squash Centre, this will not only see even more sporting events and supporters brought to the roughly 80-acre plot, but also fans of various other forms of entertainment.
For instance, within the plans that already include the food and drink offerings you would expect – with Radisson Blu backing more of the relaxation and indulgent side of things – other activities include everything from “an adrenaline-fuelled sky walk experience”, as well as zip-wire and abseiling.
We already knew about some of these from the details in Man City’s stadium expansion plans (including the likes of The Medlock and rooftop bar), and glimpses of the impending hotel opening gave us a better idea of the overall look, but there looks to be plenty more in the pipeline.
You can see a trailer for what they have in mind for Medlock Square down below.
Welcome to Medlock Square. Manchester’s newest entertainment destination. A place where mouthwatering cuisine and world class entertainment, experiences and events converge. Coming soon! pic.twitter.com/4bC7NQbMHT
As per an official press release by the fledgling team, more information on further business and employment opportunities has also now been confirmed, centring around the new ‘One Medlock Square’ structure that will be built on the campus.
“Designed to accommodate up to 300 employees, the state-of-the-art workspace will offer high-quality, modern office facilities alongside access to shared event spaces and wellness amenities, uniquely positioned within Manchester’s most exciting new destination”, the statement reads.
There’s certainly some ambitious stuff in the works, put it that way.
And, of course, these will also slot into a renovated club shop turned meagstore, an all-new Man City museum, the Co-op arena, live music and other open-air events, just to name a few. A specific opening date is yet to be scheduled, but you can guarantee it’ll be a big deal when it does launch.
Featured Images — Publicity pictures (supplied via City Football Group)
News
Staff at four Greater Manchester hospitals to start wearing body-worn cameras after rise ‘abusive behaviour’
Emily Sergeant
Frontline staff at four hospitals in Greater Manchester are set to start wearing body-worn cameras on their shifts.
In a move designed to protect and keep frontline healthcare colleagues safe following a noticeable rise in ‘abusive behaviour’ directed towards them, Northern Care Alliance has announced that it has made the decision to introduce body-worn cameras across all four of our hospitals in Bury, Oldham, Rochdale, and Salford.
It’s hoped that these small cameras will help create an overall ‘safer environment’ for staff and visitors, and also allow the NHS to use the footage as evidence in any criminal or civil court action.
— Northern Care Alliance NHS Foundation Trust (NCA) (@NCAlliance_NHS) March 4, 2026
They will be worn by all designated clinical staff with the aim of reducing violent incidents of threatening behaviour for both staff and other patients.
So, how will they work?
The Northern Care Alliance has explained that the cameras are only activated when a worker feels threatened and only after informing the individual involved. Once switched on, they record both video and audio, creating a clear, unbiased account of what happened. This footage can be used to support investigations and deter future incidents.
Staff at four Greater Manchester hospitals are to start wearing body-worn cameras after a rise ‘abusive behaviour’ / Credit: Pxhere
“As a team working on the frontline of emergency care, we have welcomed the introduction of body‑worn cameras as an important step in protecting both our staff and our patients,” commented Julie Newton, who is the lead nurse in the Emergency Department at Fairfield General Hospital.
“Unfortunately, incidents of violence and aggression do occur, and these devices provide an objective record that helps ensure situations are managed safely and appropriately.
“Knowing that footage can support investigations and, where necessary, prosecution gives our colleagues greater confidence and reassurance.
“Most importantly, the cameras help us create a safer, more respectful environment so we can focus on delivering the best possible care to those who need us.”
Emily Sergeant -
9th August 2023 
