United Utilities is among several water firms said to be facing legal action over claims it “underreported” incidents of sewage pollution.
The firm – which provides water and wastewater services right across the North West of England – joins five other water companies, Severn Trent Water, Thames Water, Anglian Water, Yorkshire Water, and Northumbrian Water, in potentially being taken to the Competition Appeal Tribunal.
As well as the claims of “underreporting” of sewage pollution incidents, the six water firms have also been accused of overcharging customers.
The water companies – which are the six biggest in England – could end up paying over £800 million in compensation to more than 20 million customers nationwide, if the cases are successful.
The claims are being brought by Professor Carolyn Roberts, an environmental and water consultant represented by Leigh Day Solicitors, who is alleging that water companies have broken competition laws by misleading both the Environment Agency, and the regulator Ofwat – adding that the “underreporting” of the number of sewage discharges has resulting in customers being “unfairly overcharged” for wastewater services.
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Professor Roberts is also claiming that, had sewage discharge reporting been “accurate”, it would have lowered customers’ bills.
United Utilities facing legal action over claims it ‘underreported’ sewage pollution / Credit: Cristi Ursea | Silvan Schuppisser (via Unsplash)
Today’s claims against United Utilities and the five other major water companies follows claims from campaigners that the River Severn is the most polluted in the UK, who also estimated that waste was pumped into the waterway on 2,600 separate occasions in 2021, Sky News reports.
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The claims also follow growing public anger over sewage being pumped into Britain’s rivers and seas.
The public’s backlash to this is what prompted industry body, Water UK, to issue an unprecedented public apology earlier this year for not acting quickly enough on spills, and also lead the organisation’s chair Ruth Kelly to admitting that campaigners were “right to be upset” about the current quality of rivers and beaches.
This time around though, however, Water UK has described Professor Roberts’s legal action as “highly speculative” and “entirely without merit”.
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BREAKING: first environmental competition class action case launched on behalf of millions of UK customers overcharged by water companies. Read the full story here: https://t.co/fcynt6nnW7https://t.co/A6rNayWLEk
A spokesperson for the organisation said: “This highly speculative claim is entirely without merit. The regulator has confirmed that over 99% of sewage works comply with their legal requirements [and] if companies fail to deliver on their commitments, then customer bills are already adjusted accordingly.”
Zoe Mernick-Levene, who is a partner at Leigh Day Solicitors, argued on the contrary that these claims are “hugely significant”.
She continued: ‘Not only is compensation being sought for millions of customers who have and continue to pay higher water bills, but we hope that it will also send a message to water companies that they cannot unlawfully pollute waterways and mislead their regulators without consequence.
“Customers put their trust in water companies, believing that they are correctly reporting these spillages and appropriately treating the sewage so it can safely be returned to the environment.
“Instead, our client believes they are misleading their regulators and customers are overpaying while England’s waterways are suffering as a result.”
The claims are being brought on an opt-out basis, meaning all water bill payers are automatically a part of the case unless they actively choose not to be – but first, the Competition Appeal Tribunal will need to decide whether the claims can go ahead.
Opening date finally confirmed for new Uniqlo store at the Trafford Centre
Emily Sergeant
Uniqlo is preparing to open its second store in Greater Manchester, and the official launch date has finally been confirmed.
The popular Japanese high street fashion retailer currently operates 24 stores in the UK, with its first British store having opened its doors all the way back in 2001, and its first European flagship store opening on Oxford Street in London in 2007 – but it was revealed earlier this year in April that Manchester was set to get a second helping.
Uniqlo announced that it would be opening its second Greater Manchester inside the Trafford Centre this autumn, following the huge success of its city centre store opening on Market Street in 2019.
The Trafford Centre store is set to make Manchester the first location outside of London to have two Uniqlo stores.
When news broke that the hoardings had officially gone up inside the shopping centre, elated shoppers raced to the comments to say things like: “No way! I’ve been waiting years for this.”
Uniqlo is preparing to open second its Manchester store inside the Trafford Centre next month / Credit: | The Manc Group
“Uniqlo in Trafford Centre would be a dream come true,” another person said on Instagram, while a third added: “I will never have to step foot on Market Street again,” and plenty others chimed in with comments like ‘finally’ and ‘can’t wait’.
And now, we officially have an opening date to share with you.
Uniqlo will open in the Trafford Centre for the first time on Thursday 15 October, with plenty of events happening across its extended opening weekend.
Traditional Japanese Taiko drumming performances will be happening throughout the day on Thursday 15 and Saturday 17 October, while the first 300 customers to spend over £69.90 in store on the Thursday (15 October) will get a special Uniqlo Manchester goody bag.
Uniqlo’s arrival at the Trafford Centre follows the opening of several other high-profile stores in recent months, like Urban Outfitters, White Company, Stradivarius, and many more.
Featured Image – The Manc Group
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‘Do not let Britain’s independent businesses disappear on your watch’ – Manchester bakery makes heartbreaking plea to Andy Burnham
Clementine Hall
A beloved Manchester bakery has issued an open letter to Andy Burnham ahead of the Budget begging him for help.
Barbakan Deli in Chorlton is basically an institution at this point.
The legendary bakery and delicatessen has been serving the community for 62 years, famed for its freshly-baked loaves of bread, its handmade sandwiches, and its pastries and cakes inspired by bakes from across Europe.
Posting on Instagram last night on Thursday 18 September, Frankie Dyer the director of Barbakan, issued an open letter addressed to Prime Minister Andy Burnham.
Images: The Manc Group
It read: “Dear Mr Burnham, As an independent business owner in the hospitality sector, I am begging you to please read this.
“Really read it. And seriously consider what businesses like mine are telling you before the upcoming Budget.”
It continued: “In just the last two years, we have self-funded new bakery machinery, new catering kitchens, essential repairs and renovations and opened a second retail site, creating another six local jobs. We have won more than ten national awards for the quality of what we do.
“We have invested. We have grown. We have employed more people. We have worked harder than ever. In short, Prime Minister, we are doing everything you keep asking British businesses to do.
“And our bank balance is finished. That is the reality.”
The letter finished by Dyer inviting Andy Burnham to come visit the bakery and pleading for a ‘fighting chance’ to save the business: “We need action. We need meaningful reductions in the tax burden placed on employers.
“We need Employer National Insurance looked at urgently. We need a business-rates system which allows independent high-street businesses to survive. We need VAT reform for hospitality. We need Corporation Tax to reward businesses which reinvest, employ and grow.
“And we need proper grants and incentives that help established independent businesses invest and expand — not schemes with endless criteria which most ordinary businesses can never access. We need you to do something.
“And we need more than one token gesture in the Budget. A band-aid for a bullet wound. So I am asking you, Prime Minister, to come back to Manchester and see it for yourself. Pop an apron on and stand behind our counter.
Images: The Manc Group
“Come into our bakery in the middle of the night and meet the people making Manchester’s bread while most of the city is asleep. Look at our payroll, our energy bills, our rates, our supplier increases.
“Look at what leaves our bank account every single week simply for the privilege of keeping 50 people employed and our doors open. You said you wanted a government that understood the regions. You now have an opportunity to prove it.
“Independent businesses across this country are not asking for a handout. We are asking for a fighting chance. I sincerely hope your next Budget gives us one”.
Emily Sergeant -
9th August 2023 
