H&M has finally brought its popular Home concept to Manchester, opening a new store at the Trafford Centre.
The shop has been given a complete overhaul and has expanded, adding in an entire department for homeware as well as its usual fashion sections.
The new-look H&M has less products on display to create a ‘warmer, more welcoming interior and relaxed environment’, which the retailer says is a UK-first.
Shoppers will finally be able to get their hands on H&M Home products in person, with everything from real plants to bath towels on sale.
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Inside H&M Home at the Trafford Centre. Credit: The Manc Group
There’s a new nursery section filled with pastel-hued soft toys and furnishings, and walls filled with curtains, bedding and rugs.
H&M has also collaborated with locals in Manchester, like interior stylist @thenorthernhome_, who was chosen to style the new store’s dining room section.
H&M’s expansion manager Chris Clare said that the brand would be partnering with local businesses across the coming months, ‘proving how committed we are to Manchester and our loyal customers there’.
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Credit: The Manc Group
He added: “We are also adding the extremely popular H&M HOME concept to the Manchester shopping agenda – which we know is loved by those in the city and region.”
H&M U.K. & Ireland country manager Toni Galli said: “The store will feature an open façade with no windows, creating a welcoming, modern and meaningful shopping experience where style, creativity and culture are celebrated.”
H&M opened its first UK store in 1976 and now has more than 200 shops across the UK and Ireland.
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H&M is collaborating with locals in Manchester, like interior stylist @thenorthernhome_. Credit: The Manc Group
It will continue its sustainability mission at the Trafford Centre store, including its Garment Collection and Recycling service – shoppers can bring in unwanted clothes and textiles to be recycled, in exchange for a digital voucher and Conscious Points.
Toni added: “We are super excited to be offering our customers a brand-new store at the Trafford Centre this Spring.
“Our aim is to offer our customers a modern and meaningful shopping experience were style, creativity and culture are celebrated, and we are confident that our new store at the Trafford Centre will offer exactly this.”
Zoe Inman, centre director at Trafford Centre, said: “The H&M reopening and expansion is such an exciting opportunity for Trafford Centre, we’re delighted to house H&M’s first of its kind concept store and design across the world.
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“The expansion of bringing H&M HOME to the centre will enhance our customers’ shopping experience and strengthen the fabulous home and interiors offering.”
Featured image: The Manc Group
Shopping
Toys R Us is back in the UK four years after going bust
Daisy Jackson
Christmas has come early for kids and parents across the nation – Toys R Us is officially back up and running in the UK.
The retailer collapsed back in 2018 and closed its 100 stores, leaving gaping holes in retail parks up and down the country.
But now the beloved toy shop chain has made a return – sort of.
The Toys R Us website has relaunched today, with more than 14,000 toys and games up for sale.
Shoppers will find world-famous brands like Lego, Marvel, Crayola and Play-Doh back on sale.
The new website features a return from the retailer’s legendary mascot, Geoffrey the Giraffe, who was photographed standing in one of the empty shops with a suitcase back in 2018, breaking everyone’s hearts.
The old Toys R Us in ManchesterGeoffrey the Giraffe saying his goodbyes
A message says: “The world’s greatest toy shop is back! We can’t wait to develop and grow with you and your loved ones, over the coming weeks, months and years!”
There don’t appear to be any plans at present to bring back bricks-and-mortar toy shops.
The retailer closed due to a change in consumer habits and, like many traditional physical stores, a struggle to keep up with the rise of online shopping.
It teased that it would be making a comeback back in January.
At the time, Louis Mittoni, head of Toys R US ANZ, said: “Tailoring our successful Australian relaunch plan to the UK echoes the success of other e-commerce ‘platform play’ businesses that have delivered growth and value due to their ability to quickly and cost effectively expand their software, processes, partner relationships and brands into new countries.
“Since Toys R Us’ return to Australia in June 2019, we have scaled quickly as customers returned to the much-loved brand and our e-commerce model has proven its success.
“My team and I are looking forward to developing technical and commercial relationships with UK-based vendors and partners and to engage with the many loyal Toys ‘R’ Us former customers and fans in the UK.”
Featured image: Flickr
Shopping
Primark is reviewing its unisex changing rooms policy after men walk in on woman
Emily Sergeant
Primark has confirmed it is conducting a review of its unisex changing rooms policy after a woman has complained two men walked in on her.
Earlier this year, the fashion retailer said it would no longer have separate male and female changing rooms at its stores across the UK, and would instead be opting for the introduction of gender-neutral cubicles that allow people of all genders to change alongside one another.
But now, a woman has taken to social media to share her recent experience, and her account has prompted the chain to confirm it will “review our approach to fitting rooms”.
25-year-old Charlotte Kirby uploaded a tearful video to TikTok on Friday saying that two different men pulled back the curtain of the cubicle she was in in separate incidents while she was trying on clothes at the Primark store in Cambridge.
Ms Kirby said she felt she needed “to get the word out” with her video.
“I was just in Primark in Cambridge and I was trying on some clothes and it was a unisex changing room, which I’m all for and I love that because it makes everyone feel included,” Ms Kirby explained in her now-viral video.
“But twice men opened the curtain and walked in on me.
Please be aware/spread the word and stay safe girls. Don’t go in changing rooms alone. This never even crossed my mind when I went into a unisex changing room. Thank you @primark for dealing with this so well. I know worst things could have happened but I still feel very shaken up.
“Luckily, both times I was wearing clothes but I could easily not have been. It was two different people but they were clearly from the same group. There was so many changing rooms available so it’s not like they just were checking if someone was in there or not.
“The first time, the man just walked in and the second time he said before ‘have you tried it on? Can I see?’ and then he did it [opened the curtain]. Both times I was so shocked and I said ‘oh, sorry’ as if it was my fault.
“I just want to say to everyone to please be careful, and if you are going in a changing room, don’t go in on your own.
“I know I will never be doing that again.”
Primark introduced unisex hanging facilities at UK stores earlier this year / Credit: Primark
Ms Kirby said the staff at the Cambridge Primark branch were “amazing” when she told them what had happened, and they even walked her back to her car after afterwards as she did not feel safe.
Primark says customers who are uncomfortable changing in a unisex fitting room can speak to a member of staff at any UK store, who will then direct them to “easy access” changing facilities that have a lockable door.
In a statement addressing Ms Kirkby’s experience, a spokesperson for Primark said: “We are really sorry to hear of this customer’s experience.
“It shouldn’t have happened and we’re urgently investigating.
“We are currently reviewing our approach to fitting rooms in our stores to ensure these are always safe and inclusive spaces for everyone.”
Daisy Jackson -
14th April 2022 
