A look inside the brand-new M&S Trafford Centre ‘mega store’ as it finally opens its doors

It's taken over the former Debenhams unit, and promises shoppers “an even bigger and better store”.

Emily Sergeant Emily Sergeant - 1st December 2023

It’s been a long time coming… but the brand-new M&S at the Trafford Centre has finally opened its doors to the public.

And the first look images of the place prove it’s just as swanky as we were expecting.

In case you hadn’t heard, after it was revealed all the way back in January that M&S would be relocating from its old unit and taking over the former Debenhams site inside the Greater Manchester shopping centre, the retailer’s brand-new Trafford Centre store welcomed its first customers yesterday.

The new ‘mega store’ officially threw open its doors yesterday (30 November) at 10am, and it’s all just in time for Christmas, so shoppers can get stuck in to buying all their festive food and gifts before the big day arrives.

The brand-new M&S at the Trafford Centre has finally opened its doors / Credit: Supplied

Having opened as part of M&S‘ ongoing plans and wider investment to regenerate vacant sites in major UK shopping centres, the new M&S Trafford Centre store spans across a whopping 98,000 sq ft of commercial space.


Promising shoppers “an even bigger and better store”, there’s huge new “spacious and stylish” Clothing, Home, and Beauty departments, as well as a brand-new M&S Cafe, and the star of the show being the all-new “market style” Food Hall – which stocks the full M&S Food range, and has “wider and brighter aisles”, with free designated car parking to make shopping “more convenient”.

Percy Pig was on-hand to welcome shoppers to the new store, with the first 200 customers through the door handed ‘golden tickets’.


Every golden ticket holder was guaranteed a win. whether that be a free bag of Percy Pigs, freshly-baked cookies from the new M&S Bakery, or something even bigger – with one lucky customer even bagging a £200 M&S voucher to take home.

It promises shoppers “an even bigger and better store” / Credit: Supplied

180 new jobs have been created by the opening of the new store, and staff at M&S’ former Trafford Centre store have also transferred over to the new location.

The store is led by Store Manager, Laura Smith, along with a team of 420 M&S colleagues.


Soaking up the opening day celebrations, Laura said: “We are thrilled to officially open our brand-new store in the Trafford Centre. The last few weeks have been so exciting for us all as we’ve seen the store take shape, and I’d like to thank everyone in the team for all their hard work to make sure everything is ready for our customers today.

“The store is an exciting investment in the future of M&S in Trafford, and I can’t wait for our customers to explore all the new features that the store has to offer.”

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The new M&S Trafford Centre store is now open from 8am-10pm Monday to Friday, 8am-9pm on Saturday, and 12-6pm on Sunday.

Featured Image – Supplied