Former Primark employee explains ‘store secrets’ and why staff ask for ‘Mr Brown’
Poleighh Soper's video, titled 'Secrets of an ex primark employee', has been viewed, liked and shared thousands of times since appearing on the social media platform.
A TikTok user claiming to be a former Primark employee has shared some of the store’s biggest secrets online.
Poleighh Soper’s video, titled ‘Secrets of an ex primark employee’, has been viewed, liked and shared thousands of times since appearing on the social media platform – with the original poster passing on some of the mos intriguing info she learnt during her time working in the budget store.
This week, she published a ‘Part 2’ – which has also gone viral.
According to Poleighh Soper, hearing a request for ‘Mr Brown’ on the tannoy in a Primark store is in fact a call for security.
“Say your security company that stands by the door and makes sure nobody is stealing…say their name is like ‘Brown Security Services’, that’s who they’re calling,” explained the TikTok user.
“So, when they say ‘Can Mr Brown please come to the customer service checkout’, they’re actually calling for security – they just don’t want the customers to know that,” she added.
Theft checks
The TikTok user also shared the cheeky theft checks apparently in place at the Primark tills.
“You know when you go to the till and you’ve got like a makeup bag or something, they’ll always open it up and take out the tissue? That’s to check that you’re not stealing,” Poleighh Soper explained.
“So, we have to take the tissue out to check there’s nothing else in the bag, however, we’re not actually allowed to accuse you of stealing.
“We could open that bag and find ten pieces of jewellery and three pairs of socks in there – [but] can’t accuse you of stealing it.
“We simply have to say: ‘Would you like that as well?'”
Mark Waugh / Flickr
Call bell rings
Another secret the user shared was that the number of call bell rings actually mean different things.
According to Poleighh Soper, one ring means ‘we need extra staff’, two rings means ‘we want supervisor or a manager’s help’, whereas three rings is apparently the signal for an ’emergency’.
Also, staff can seemingly select whether they want their till voice (which you hear saying “till number one, please”) to be male or female by pressing a button below.
Staff discount
One frequently asked question has been whether Primark employees get money off purchases in store.
“No, staff do not get staff discount,” Poleighh Soper emphasised during Part 2 of her video.
She did however say that employees enjoy a 10% discount at Christmas.
The TikTok user also added: “Any staff member that actually wants to buy something from Primark has to take it to the customer service desk and hand over their ID number when they buy it.
“That includes any store – not just the one you’re working in.”
Apparently the user is set to share more secrets in the future, promising a ‘Part 3’ of her series and urging followers to “stay tuned”.
Manchester Mardi Gras lineup and stage times in full – the ultimate guide to Pride 2025’s new event
Danny Jones
This year’s Manchester Pride festival is nearly here, and with the organisers introducing an all-new addition to the celebrations in the form of Mardi Gras, 2025 is going to be unforgettable.
Promising to be bigger, better and bolder than ever, this new entire sub-section/spin-off/side-event (whatever you want to call it) is designed to up the party atmosphere even further over the long August bank holiday weekend.
For anyone as yet unaware, Manchester Pride 2025 will not just boast the usual parade, Gay Village Party and numerous other specific events in and around Canal Street, but an entirely new series; this year, Mardi Gras is taking over Depot Mayfield and Freight Island too, promising a whole host of shows.
So, without further ado, let’s get stuck into what’s on where and when, shall we?
Now, for starters, you can see the full lineup down below, including the likes of blockbuster headliner Nelly Furtado, who was announced as the final act for the closing night of Mardi Gras 2025 last week.
The are plenty of other big names playing Pride this year – take a look for yourselves.
It’s also worth noting that wristbands for Mardi Gras still grant you entry to all of this year’s Gay Village Party events, too.
Mardi Gras stage times for MCR Pride 2025
Next up are the stage times, and while we can certainly lay everything out for you, as with any festival, having to painstakingly check all of the clashes is up to you.
Anna Phylactic – 2:45-2:50pm N-Trance – 2:50-3:20pm Louis III – 3:30-4pm K-Klass – 4:10-7:10pm Louisa Johnson – 5-5:40pm Banksie – 5:20-5:35pm Tayce – 5:45-18:00 Big Freedia – 6:30-7pm Tulisa – 7:20-7:50pm Olly Alexander – 9:40-10:40pm Nelly Furtado – 11:30pm-12:30am
The former Little Mix star is headlines the night of Mardi Gras.Gok Wan sets always go off.Credit: Press Shots (supplied)
Freight Island
Sat, 23 August
Sun, 24 August
Bongo’s Bingo – 4-5pm Red Bull ‘Dance Your Style’ – 5:15-35pm Yshee Black – 5:35-5:50pm Shanika Sunrise – 5:55-6:10pm Bailey J Mills – 6:15-6:30pm Red Bull ‘Dance Your Style’ (second set) – 7-7:20pm Charity Shop Sue – 7:20-8:05pm Queenz: ‘Drag Me To The Disco’ – 8:15-9pm Dean McCullough’s Pop Machine – 9:15-10:15pm The Danny Beard Show – 11:33pm-12:28am
Bongo’s Bingo – 3:45-4:45pm Lucky Roy Singh – 5:20-5:25pm Tequila Thirst – 5:25-5:30pm Fortune – 5:35-5:40pm Minara el Waters – 5:40-5:45pm Lady Imelda – 5:45-5:55pm DJ – Club Zindagi – 6-6:30pm Singh/Raj/Fortune/Kaan/Awas – 6:30-6:35pm Sitara Malik – 6:35-6:40pm Awais – 6:40-6:45pm Saki Yew – 6:45-6:50pm Raj – 6:50-6:55pm Duniya Dhoom – 6:55-7pm Khaan – 7-7:05pm Buffer – 7:05-7:15pm Zahirah Zapanta – 7:15-7:20pm Amirck Channa – 7:20-7:25pm DJ – Club Zindagi (second set) – 7:25-7:55pm House of MCR ‘Pride Edition’ – 9pm-12:04am
The Garden Stage is often the quieter, more laid-back part of Freight Island, but there’ll still be plenty of entertainment to be found there this bank holiday…
That’s just about everything you need to know ahead of the inaugural edition of Mardi Gras as part of the annual Manchester Pride celebrations.
We hope you all have a wonderful time this weekend – look out for one another, be happy, unapologetically yourselves, and show this city in its best light like you every year.
And last but not least, you can find out everything else you need to know from our complete MCR Pride 2025 guide right here.
Featured Images — Press shots (supplied)/The Manc Group
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Trailer released for new BBC drama series Riot Women filmed near Greater Manchester
Emily Sergeant
The trailer for a new BBC series telling the story of five menopausal women who come together to create a makeshift punk-rock band has finally been released.
Riot Women, the brand-new drama from the multi-BAFTA award-winning writer Sally Wainwright – best known for being the creator of Happy Valley – is a six-part series set and filmed in Hebden Bridge, West Yorkshire.
First look pictures of the new show were shared back in January of this year, but since then, very little information about its air date emerged, leaving eager fans in the dark.
But now finally, the first trailer for the show has been released.
The newly-released trailer gives fans a glimpse at the show’s stars in action – with Joanna Scanlan, Rosalie Craig, Tamsin Greig, Lorraine Ashbourne, and Amelia Bullmore as band members, alongside a talented supporting cast consisting of Taj Atwal, Chandeep Uppal, and Macy-Jacob Seelochan as the band’s riotous backing singers.
A trailer has been released for the new BBC drama series Riot Women filmed near Greater Manchester / Credit: BBC
According to a synopsis on the BBC website, Riot Women dives headfirst into the world of five women who come together to create a makeshift punk-rock band in order to enter a local talent contest.
But, in writing their first original song, they soon discover that they have a lot more to say than planned – and this is their way to say it.
As they juggle demanding jobs, grown-up children, complicated parents, husbands who’ve buggered off, and disastrous dates, and relationships, the band becomes a catalyst for change in their lives, and it’s going to make them question everything.
The six-part series is coming to BBC One this autumn / Credit: BBC
Creators and producers say the show is a testament to the power of friendship, music, and the resilience of women who ‘refuse to be silenced by age or expectation’.
Speaking ahead of the show airing later this year, Riot Women creator, Sally Wainwright, commented: “I’m having a whole new buzz of excitement about the show as we bring it together in the edit, and I can’t wait to share it with everyone.”
The Manc -
9th November 2020 
