Former Primark employee explains ‘store secrets’ and why staff ask for ‘Mr Brown’
Poleighh Soper's video, titled 'Secrets of an ex primark employee', has been viewed, liked and shared thousands of times since appearing on the social media platform.
A TikTok user claiming to be a former Primark employee has shared some of the store’s biggest secrets online.
Poleighh Soper’s video, titled ‘Secrets of an ex primark employee’, has been viewed, liked and shared thousands of times since appearing on the social media platform – with the original poster passing on some of the mos intriguing info she learnt during her time working in the budget store.
This week, she published a ‘Part 2’ – which has also gone viral.
According to Poleighh Soper, hearing a request for ‘Mr Brown’ on the tannoy in a Primark store is in fact a call for security.
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“Say your security company that stands by the door and makes sure nobody is stealing…say their name is like ‘Brown Security Services’, that’s who they’re calling,” explained the TikTok user.
“So, when they say ‘Can Mr Brown please come to the customer service checkout’, they’re actually calling for security – they just don’t want the customers to know that,” she added.
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Theft checks
The TikTok user also shared the cheeky theft checks apparently in place at the Primark tills.
“You know when you go to the till and you’ve got like a makeup bag or something, they’ll always open it up and take out the tissue? That’s to check that you’re not stealing,” Poleighh Soper explained.
“So, we have to take the tissue out to check there’s nothing else in the bag, however, we’re not actually allowed to accuse you of stealing.
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“We could open that bag and find ten pieces of jewellery and three pairs of socks in there – [but] can’t accuse you of stealing it.
“We simply have to say: ‘Would you like that as well?'”
Mark Waugh / Flickr
Call bell rings
Another secret the user shared was that the number of call bell rings actually mean different things.
According to Poleighh Soper, one ring means ‘we need extra staff’, two rings means ‘we want supervisor or a manager’s help’, whereas three rings is apparently the signal for an ’emergency’.
Also, staff can seemingly select whether they want their till voice (which you hear saying “till number one, please”) to be male or female by pressing a button below.
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Staff discount
One frequently asked question has been whether Primark employees get money off purchases in store.
“No, staff do not get staff discount,” Poleighh Soper emphasised during Part 2 of her video.
She did however say that employees enjoy a 10% discount at Christmas.
The TikTok user also added: “Any staff member that actually wants to buy something from Primark has to take it to the customer service desk and hand over their ID number when they buy it.
“That includes any store – not just the one you’re working in.”
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Apparently the user is set to share more secrets in the future, promising a ‘Part 3’ of her series and urging followers to “stay tuned”.
Tess Daly and Claudia Winkleman to step down from Strictly Come Dancing
Danny Jones
Long-serving Strictly Come Dancing presenters Tess Daly and Claudia Winkleman have announced that they will be stepping down from the beloved reality TV competition after more than three decades between them.
The Strictly team will, of course, ‘keep dancing’, but this still feels like the end of an era.
While Claudia Winkleman only became a joint co-anchor back in 2010 in preparation for the legendary Sir Bruce Forsyth’s eventual retirement in 2014, Tess Daly has been one of the two lead presenters since the hit smash-hit UK show first started way back in 2004.
Boasting a cumulative and incredible 31 years as the respective lead faces on one of the nation’s favourite IPs, Daly and Winkleman released a joint video on their social media pages confirming the bittersweet news.
Writing in the caption on Instagram, the pair said: “We have loved working as a duo and hosting Strictly has been an absolute dream. We were always going to leave together, and now feels like the right time.
“We will have the greatest rest of this amazing series, and we just want to say an enormous thank you to the BBC and to every single person who works on the show.
“They’re the most brilliant team, and we’ll miss them every day. We will cry when we say the last ‘keep dancing’, but we will continue to say it to each other. Just possibly in tracksuit bottoms at home while holding some pizza.”
Although Winkleman, 53, began as the presenter of the spin-off programme ‘It Takes Two’, it now seems hard to imagine the main show without either of them.
Confirming that they will be departing the British telly favourite at the end of the current series, which is around a month into its 23rd series.
Daly, 56, went on to share a further statement addressing the decision to quit the Strictly lineup after such a lengthy stay on BBC One.
It goes without saying that, much like when ‘Brucey’ left 11 years ago now, the show just won’t be the same without them.
For now, all we can say is thanks for all the memories, and we’d better see them back in the ballroom or popping up for special cameos in Blackpool again one day soon.
What do you make of the announcement, Strictly fans – and who do you think should replace them?
Featured Images — BBC Media Centre/Screenshot (via BBC)
Trending
Morrisons set to close more than 100 brand locations across the country
Danny Jones
UK supermarket company Morrisons is set to close more than 100 specific locations across the UK, including multiple here in Greater Manchester.
Despite still being considered one of the giants of the sector here in Britain, Morrisons is continuing its previously announced ‘restructuring’ by adding a number of other shops to the chopping block.
The chain had already announced that a slate of 50 Morrisons Cafes would be closing earlier this year, but now other brand branches are expected to follow suit.
While their major supermarkets will remain virtually untouched, several Morrisons Daily convenience stores, florists, pharmacies and Market Kitchens, like the busy lunchtime spot on Piccadilly Gardens – but don’t panic: the corner store itself is staying as far as we’re aware.
Fortunately, major mainline Morrisons supermarket locations look to be safe from closing. (Credit: JThomas/Jaggery via Geograph)
Despite insisting the business is in good shape and has a “bright future” ahead, Morrisons‘ chief executive, Rami Baitieh, confirmed that “a minority [of sites] have specific local challenges and in those locations, regrettably, closure and re-allocation of the space is the only sensible option.”
It’s also believed that 35 butchers’ counters and the same number of fishmongers are set to wrap up as part of the shake-up.
You can see the full list of Morrisons Cafes closing down below; thankfully, we Mancs have managed to avoid closures in this particular department.
Morrisons Cafe Locations closing
Bradford Thornbury
Paisley Falside Road
London Queensbury
Portsmouth
Great Park
Banchory North, Deeside Road
Failsworth, Poplar Street
Blackburn, Railway Road
Leeds, Swinnow Road
London, Wood Green
Kirkham, Poulton Street
Lutterworth, Bitteswell Road
Stirchley
Leeds, Horsforth
London, Erith
Crowborough
Bellshill, John Street
Dumbarton, Glasgow Road
East Kilbride, Lindsayfield
East Kilbride, Stewartfield
Glasgow, Newlands
Largs, Irvine Road
Troon, Academy Street
Wishaw, Kirk Road
Newcastle, UT Cowgate
Northampton, Kettering Road
Bromsgrove, Buntsford Industrial Park
Solihull, Warwick Road
Brecon, Free Street
Caernarfon, North Road
Hadleigh
London, Harrow, Hatch End
High Wycombe, Temple End
Leighton Buzzard, Lake Street
London, Stratford
Sidcup, Westwood Lane
Welwyn, Garden City, Black Fan Road
Warminster, Weymouth Street
Oxted, Station Yard
Reigate, Bell Street
Borehamwood
Weybridge, Monument Hill
Bathgate
Erskine, Bridgewater Shopping Centre
Gorleston, Blackwell Road
Connah’s Quay
Mansfield, Woodhouse
Elland
Gloucester, Metz Way
Watford, Ascot Road
Littlehampton, Wick
Helensburgh
Sadly, it seems that plenty of people saw this coming, with early reports of the off-license/corner shop-esque Daily shops following soon after cafes were confirmed to be closing back in March.
Morrisons closing 52 cafes, 17 convenience stores, and potentially 365 people redundant
Just before new NI tax laws kick in from next month
Retail is 10% of total UK employment, a notoriously low margin business
This is where Greater Manchester comes in, as a handful of florists and Market Kitchens in the region are to join the wider collection of closures by the end of the year.
The Manc -
9th November 2020 
