And now, a new survey has been thrown into the mix to call us Mancs out once again.
In a bid to find out what where the country’s biggest complainers reside, and what grinds their gears so much, small business credit card company, Capital on Tap, surveyed more than 1,000 Brits and asked them what exactly it is that drives them to hop online and leave a business either a positive or negative review.
Manchester claimed the sixth spot on the list, with 57% of our city’s residents admitting to leaving negative reviews.
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Mancs have been named among the top 10 ‘biggest complainers’ in the UK / Credit: Wikimedia Commons | ITV
Liverpool, Newcastle, and Sheffield are some of the other northern cities to join Manchester in the top 10, while it was the Northern Irish capital of Belfast that came out on top of the survey as the city most likely to leave a negative review – with 90% admitting they would do so.
When it comes to the reasons why Brits leave negative reviews, the survey revealed that a poor quality product or service is at the top, with 72% saying they would do so in this situation, while people are also more likely to leave a negative review if they have a bad experience overall, whether that be with a national company (69%) or a small business (66%).
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It is interesting to note, however, that the survey found Brits tend to be a little more forgiving of small businesses as opposed to the larger giants.
57% of Manchester residents admit to leaving negative online reviews / Credit: Manchester City Council (via Facebook)
On the flip side, respondents said they are more likely to leave a positive review if they think the product or service provides good value for money, with 84% saying they would do this, while an additional 83% said they would leave a positive review if the business offered good-quality customer service.
“Negative reviews can clearly have a big impact on consumer behaviour,” commented Capital on Tap’s COO, Alex Miles, on the survey findings.
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“In fact, our survey found 11% of people say they wouldn’t buy a product or use a service if it has an online review below five stars.
“If you do receive negative reviews as a business owner, don’t ignore them. This is a chance to fix the problem, but it’s also an opportunity to show other potential customers that you’re a professional company that cares about the experience of each individual.
“Any negative feedback is also a chance to improve your product or service.”
Featured Image – Glenn Carstens-Peters (via Unsplash)
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All the free things you can get with a Great Manchester Run finisher’s medal this year
Danny Jones
What’s the best part about doing the Great Manchester Run, we hear you ask? All the freebies, of course. You’ll be glad to hear there are more free things than ever for finishers this year.
More than 35,000 runners are set to take on the challenge, be it the half marathon or the 10k, and we firmly believe every single one of these legends should be entitled to as much free stuff as possible.
If it were up to us, they wouldn’t pay for anything all day, but hey, we make don’t make the rules.
So yeah, without further ado, here are all the freebies you can get for taking part in the Great Manchester 2025.
Free stuff and offers for Great Manchester Runners to cop in 2025
Without further ado, here are a tonne of freebies, discounts and deals you can grab by simply flashing your finisher’s medals:
Credit: The Manc/Supplied
Dishoom –Complimentary 330ml Kingfisher/Kingfisher Zero (0.0%) for anyone with anyone dining with a finisher’s medal.
Blacklock –Free glass of fizz on us with your medal.
Maray – Free glass of fizz/pint (or non-alcoholic beer/soft) for anyone with a medal who is dining on Sunday
Electric Shuffle – Free house wine, prosecco or pint for anyone with a 2025 medal.
Salon Madre – 2-4-1 margaritas all day Sunday for anyone with a race medal.
Suki Suki – Free bao bun for anyone with a medal.
Refuge/Kimpton Clocktower Hotel – 100 free pints of Manchester Union Beer (first come, first served)
Hello Oriental – Discounted soft serve ice cream, plus a free beer or soft drink with any meal for all finishers
The Shack – Flash your medal to claim a free glass of Prosecco or beer, plus parties with medals get 20% off their food bill.
Dough Religion (House of Social) – half price slice at Manchester Jazz Festival on Sunday
The purpose of this happy hour spotting app has definitely been a topic of discussion between friends while over a few drinks on a night out, and now this idea has been brought to life.
Titled ‘Hoppy’, the all-new app shows you all the best happy hours in Manchester, even going as far as planning nights out for you and telling you what times each venue is hosting their exclusive offers.
Crazy Pedro’s are just one of the bars featured on this Happy Hour app.Trof is another venue that has a happy hour offering and has made its way onto the app.
Whether you’re after £6 margs at Ramona, two for one cocktails at Rewind or £4 draught pints and cider over at Arcane Bar, this app spells everything out for you plain and simple.
They even go as far as using their social media accounts to plan nights out in Manchester to make sure you get the most bang for your buck.
In a post on their Instagram, they plan out the ultimate Tuesday night in the Northern Quarter, making the most of the various happy hours in the neighbourhood.
The happy hour app stops off at multiple pubs and bars, including frequently visited watering holes like Wolf at the Door, Trof, Bay Horse Tavern and Smithfield Social, before ending the night at Crazy Pedro’s.
Sounds like all the ingredients for the perfect crawl, if you ask us.
Revolución de Cuba, has a huge marg menu, is another drinks spot on Hoppy.Mother Mary’s serves some seriously good Guinness alongside some savvy savings too.
Go on, tell us looking at those hasn’t made you thirsty…
Next time you go out for drinks, why not download this happy hour spotting app along for the ride with you, and you won’t only thank yourself but your bank account will too.
‘Hoppy’ is available on the App Store now for everyone to make the most of their next night out and make finding the best happy hours in Manchester even easier HERE.
See you at the pub – provided happy hour is still on, of course.