Some hilarious new data has revealed the names of the people who are the “biggest complainers” and most likely to leave one-star reviews.
And it’s one of the UK’s most enduringly-popular names that’s taken the top spot.
Finding itself either at the top, or generally floating around the top of the popularity charts ever since UK name data began being collated, ‘John’ has been revealed as the name of the biggest customer service keyboard critic, according to Trustpilot.
In an era where online opinion now helps guide what we buy and where we buy from, Trustpilot has decided to analyse its platform of over 213 million reviews to reveal who are the nation’s “loudest complainers” and most frequent one-star reviewers – with the top 10 being made up of names typically given to men.
‘John’ tops the list, with people named this having left 8,648 one-star reviews since the platform first launched all the way back in 2007.
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Hilarious new data reveals top 15 names of ‘biggest complainers’ leaving one-star reviews / Credit: Pinterest
‘David’ and ‘Michael’ are the second and third biggest complainers, with 7,370 and 6,530 one-star reviews apiece, while ‘Chris’, ‘James’, ‘Paul’, ‘Robert’, and ‘Mark’ are just a handful of the other names claiming places in the not-so-coveted top 10.
When it comes to traditionally-female names, it’s beyond the top 10 where you’ll find these.
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‘Lisa’ is the most prolific traditionally-female name on the top 15 list, claiming the 11th spot, with ‘Sarah’ following closely behind at number 12.
Top 15 names of one-star reviewers
John
David
Michael
Chris
James
Mike
Mark
Robert
Alex
Paul
Lisa
Sarah
Steve
Sam
Daniel
The industries and categories of Electronics & Technology, Business Services, Money & Insurance, and Shopping & Fashion, are the places where the name ‘John’ most-frequently leaves a critical review, according to Trustpilot, whereas people named ‘Lisa’ are the biggest complainers within the Beauty & Wellbeing category.
‘John’ has topped the list as the leaver of the most one-star reviews / Credit: Unsplash
“Despite 73% of consumer feedback about businesses being positive, 14% still give a one-star review of their experience with businesses on our platform,” explains Carolyn Jameson, who is the Chief Consumer & Trust Officer at Trustpilot.
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“Consumers don’t expect businesses to be perfect, but they do want them to care and to make them feel valued and listened to.”
The simple hack that can save healthcare workers and teachers money on their holidays
Danny Jones
With cost-of-living pressure ever-present in the background of most everyday lives, finding some spare pennies for a getaway feels more difficult than ever, and if there’s anyone who deserves discounts on a holiday, it’s healthcare workers.
That’s why, when we became aware of the simple hack that can save those working in healthcare services money on holidays, we thought we’d help spread the word.
We’re sure lots of you working within the sector already know plenty about this booking strategy, but for anyone who doesn’t, how do you fancy saving up to half a grand on your next jolly?
In fact, even those working in education can cut their costs, too.
With searches for ‘holiday voucher code’ up by 73% on Google, and even the likes of TikTok seeing ‘money saving tips’ up by 45%, travel agency TUI have decided to team up with the Health Service Discounts platform for 2026.
Providing those who work for the NHS with a ‘Holidays for Heroes’ (HfH) access code on various popular peak-season trips, this exclusive discount can be added on top of all other seasonal TUI deals, including the company’s ‘First Choice’ package holidays.
With the HfH code alone guaranteeing workers an extra £100 off their bookings, play your cards right, and you could get up to £500 in total discounts overall.
How to access the healthcare ‘Holidays for Heroes’ deal
Separate from standard Blue Light card savings, here’s how it works, and don’t worry, it’s all very simple:
As mentioned, education workers can also benefit from similar money off, with an extra £50 per person through the TUI x Discounts for Teachers partnership, as well.
Ella Foden-Lynch, Partnerships Manager for TUI, said in a statement: “Getting away is absolutely vital for wellbeing, especially for those working in high-stress healthcare and education roles.
“With the cost-of-living crisis still putting a strain on household budgets, we know how hard it is to stretch your pay to cover a much-needed family break. By unlocking these exclusive TUI deals, we hope to give our key workers the realistic recovery time they deserve without the financial worry.”
So, for those of you healthcare heroes and teachers looking for a well-deserved break, we urge you to find an affordable holiday that suits you very soon. With cheaper airport pints also inbound later this year, here’s hoping you save even more spends for when you’re away.
The new James Bond game is full of Easter eggs – including a nod to Manchester United
Danny Jones
Even if you’re not a big gamer, you may have seen that a rather popular new James Bond game recently dropped: 007 First Light – and if you’ve played it yourself, you will have no doubt come across many Easter eggs and references throughout, including one to Manchester United.
As we happen to be currently playing it for ourselves, we’ll admit that hearing any mention of our hometown or even just quintessentially UK nods that any Brit would enjoy was likely to result in putting a grin on our faces.
That being said, apart from whenever the next FIFA—sorry, EA Sports FC drops, we weren’t expecting to hear Man United brought up in one of the biggest video games of the year.
In fact, we’re going to go out on a limb and say that nobody has this on their 2026 bingo card.
Credit: @CaptPierce93 via r/Manchester (screenshots shared to Reddit)
It may just be a slightly tongue-in-cheek throwaway line in a cutscene, but it’s still been enjoyed by many around the world.
As player ‘CaptPierce93’ writes in his caption of his Reddit post sharing the snippet: “The game has a good splash of product placements that don’t get overwhelming; an earlier portion of the game even has radio chatter of a Manchester City and Liverpool match as well.”
He’s right as well: we’ve come across lots of different little interesting nuggets and cameos during our limited playtime, and it’s safe to say we’re looking forward to seeing what else we can spot.
While any Mancunian or true, dyed-in-the-wool United fan will no doubt squirm a little at the use of ‘Man U‘ (we’re thinking like when people ‘Manny’), it’s still pretty cool nonetheless.
You can see the specific scene in full down below.
Such a surreal few seconds.
There’s something very satisfying about hearing ‘Greenway’ – played by recognisable British actor Lennie James (Snatch, The Walking Dead, Blade Runner 2049) – utter the words “Stretford End”.
And before you ask, no, he isn’t a Red: the South Londoner is a Spurs fan and is also said to have a soft spot for Valencia, as it happens.
We’re pretty sure there aren’t any other Manc references to keep your eye out for, but we’ll let you know if we stumble upon more as we continue playing the game.
There’s something about videogame Easter eggs, in-jokes and refs like these that we never tire of; you just never know what little tidbits are going to inspire someone…
Emily Sergeant -
1st September 2023 
