Northern Powergrid has been forced to apologise to dozens of customers after accidentally issuing compensation cheques for £2.3 trillion.
Following the aftermath of the “once in a generation” Storm Arwen – which back in late November and early December, left thousands of homes in the north of England and widespread parts of Scotland without any electricity during some of the oldest months of the year – Northern Powergrid is currently in the process of paying compensation to tens of thousands of customers who suffered power outages.
But it didn’t all go to plan for the energy distributor.
In a now-viral tweet, one customer took to social media to share a picture of a compensation cheque showing the eye-watering sum of £2.3 trillion, and asked if the company are “100% certain you can afford this?”.
Cheque recipient Gareth Hughes wrote on Twitter over the weekend: “Thank you for our compensation payment Northern Powergrid for the several days we were without power following Storm Arwen.
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“Before I bank the cheque however, are you 100% certain you can afford this?”
Mr Hughes told Sky News the letter “just made me laugh”.
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“I knew straight away it wouldn’t be honoured, but it was nice to dream for a couple of minutes,” he comically added.
Within hours of sharing the photo of the hilarious mistake, the tweet went onto amass tens of thousands of likes, retweets, and comments from people unable to believe the situation had happened, wishing they’d got a cheque with that sum too, and telling Mr Hughes they “so would have banked it” if it was them.
It turns out that Mr Hughes wasn’t the only one to have received a cheque with an accidentally-inflated sum though, as other people have since come forward to say the same happened to them, and the energy supplier has also confirmed that 74 of its customers had been given compensation cheques with an incorrect payment amount.
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The company thanked those who were “honest” about the error.
After the tweet went viral, Northern Powergrid were forced to reply to Mr Hughes to apologise for the incident, explaining: “Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight.
Hi Gareth, Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight. thanks, Phil.
In response to another customer in the same position, who called the company out for its “staggering level of incompetence”, Northern Powergrid said: “There have been some cheques issued with the incorrect amount for which we are sorry [and] our team are going to re issue the correct cheques early next week.”
They also asked for the customer to confirm their details so that the situation “can be processed as quickly as possible.”
A spokesperson for Northern Powergrid said following the incident: “As soon as we identified the clerical error, which was caused by the electricity meter reference number being incorrectly quoted as the payment sum, we ensured all 74 customers’ cheques were stopped so they could not be cashed.
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“We have been investigating how this error happened and carrying out checks of previous payments.
“All indications are that this was an isolated incident.
“We thank those customers who were honest and contacted us and we have been making contact directly over the weekend with all 74 customers affected to make them aware, apologise for the error and reassure them that a correct payment will be issued to them on Monday.”
Featured Image – Wikipedia Commons
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Michael Carrick brands Lisandro Martinez’s red card as ‘one of the worst’ decisions he’s ever seen
Danny Jones
Michael Carrick has dubbed the red card shown to Lisando Martinez on Monday night “one of the worst I’ve seen”.
In case you missed it, Martinez’s sending off proved to be the decisive moment in Manchester United’s sour defeat to old rivals Leeds.
Despite pulling one back through another Bruno Fernandes assist and another Casemiro header from a set-piece, Man United went on to lose 2-1 in what was Leeds’ first win at Old Trafford since 1981.
A night to remember for the Whites and one that Reds, equally and ironically, won’t soon forget either, with the Argentinian being dismissed for what the referees deemed ‘violent conduct’. For those who haven’t seen it, here’s the incident in question:
While there is a noticeable grabbing of the hair, Carrick and many others are understandably questioning the perceived ‘force’ that influenced Paul Tierney’s final ruling.
Put simply, many have put it down to whether or not it’s a hair pull/grab and how much of a tug the opponent felt.
Yorkshire-born striker Dominic Calvert-Lewin said in an interview after the whistle: “I don’t make the rules. I told the referee that my hair was pulled.”
Clearly, Carrick is far from the only one who thinks it was a “shocking” call from the officials, either.
Several pundits argued that it was “harsh” to send off ‘Licha’, with even old foes like former Liverpool defender Jamie Carragher stating live on Sky Sports’ MNF analysis of the game: “I think everybody in the game is looking at that and thinking, ‘Oh, come on. That is not a red card. Behave yourself!
As the current interim Man United boss – on whom it remains to be seen whether or not he will get the job full-time – he was left visibly frustrated in his own post-match pressers, highlighting that there were other moments in the game that the referees missed or simply overlooked.
The Stretford finally saw their interim head coach make his emotions plain to see.
Fans online have cited other recent examples, such as Man City’s Antoine Semenyo having his hair pulled against Fulham just a couple of months ago, which went unpunished, as well as David Brooks getting away with only a booking for something similar on Chelsea’s Marc Cucurella back in January.
The general consensus in the stands on the night at Old Trafford, on social media in the aftermath, and indeed throughout the Premier League, is that supporters simply want more consistency when it comes to stuff like this.
Rule books change and get more complicated all the time; that’s just football, but if that is the way it will continue going, arbitrators like the PGMOL (Professional Game Match Officials Limited) have to uphold their own standards.
Now slapped with a three-match ban, Martinez had only just returned to the fold but will now be missing once again. Another absentee whose presence was clearly missed on the night was midfielder Kobbie Mainoo, though United fans will at least be relieved to hear his injury is nothing serious.
And that’s not the only positive update regarding the homegrown young star, either…
Featured Images — Sky Sports (screenshots via YouTube)
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Morrissey claims sole credit for The Smiths’ iconic Salford Lads’ Club photo shoot idea
Danny Jones
Morrissey is once again raising the issue of credit and disputes over The Smiths’ legacy, as the controversial former frontman has now claimed that their iconic photo shoot outside of Salford Lads’ Club was entirely his idea.
The 66-year-old lead singer turned solo star from Urmston is no stranger to sparking debates and attracting controversy, and it seems his latest is to do with one of the most iconic images in British music history, let alone just Greater Manchester.
The Davyhulme-born bard and divisive artist goes on to claim that the other co-founding members of the iconic Manc band initially viewed as more of his “lunacy” – the suggestion seemingly being (as it often is with Morrissey) that they simply didn’t understand the ‘genius’ at the time.
Many of his most die-hard fans still believe that most don’t and never will.
He even jokes that, in another life, it could very well have been something entirely different and random, such as the Kellogg’s factory in Trafford, basically suggesting that other members would have simply followed suit.
In his words, he argues that “now millions of people come from all over the world to be photographed on that very spot, it is claimed as a Smiths idea. It wasn’t, it isn’t, and it never shall be.”
Once again, this is by no means the first time he’s called into question, ‘who did what’ and/or who owns what bit of intellectual property; in fact, there was apparently another one of these instances with Johnny Marr only recently.
‘Moz’ and Marr have been at loggerheads pretty much ever since the group disbanded back in 1987, and still look to be far away from seeing eye to eye on virtually anything.
Emily Sergeant -
14th February 2022 
