Northern Powergrid has been forced to apologise to dozens of customers after accidentally issuing compensation cheques for £2.3 trillion.
Following the aftermath of the “once in a generation” Storm Arwen – which back in late November and early December, left thousands of homes in the north of England and widespread parts of Scotland without any electricity during some of the oldest months of the year – Northern Powergrid is currently in the process of paying compensation to tens of thousands of customers who suffered power outages.
But it didn’t all go to plan for the energy distributor.
In a now-viral tweet, one customer took to social media to share a picture of a compensation cheque showing the eye-watering sum of £2.3 trillion, and asked if the company are “100% certain you can afford this?”.
Cheque recipient Gareth Hughes wrote on Twitter over the weekend: “Thank you for our compensation payment Northern Powergrid for the several days we were without power following Storm Arwen.
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“Before I bank the cheque however, are you 100% certain you can afford this?”
Mr Hughes told Sky News the letter “just made me laugh”.
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“I knew straight away it wouldn’t be honoured, but it was nice to dream for a couple of minutes,” he comically added.
Within hours of sharing the photo of the hilarious mistake, the tweet went onto amass tens of thousands of likes, retweets, and comments from people unable to believe the situation had happened, wishing they’d got a cheque with that sum too, and telling Mr Hughes they “so would have banked it” if it was them.
It turns out that Mr Hughes wasn’t the only one to have received a cheque with an accidentally-inflated sum though, as other people have since come forward to say the same happened to them, and the energy supplier has also confirmed that 74 of its customers had been given compensation cheques with an incorrect payment amount.
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The company thanked those who were “honest” about the error.
After the tweet went viral, Northern Powergrid were forced to reply to Mr Hughes to apologise for the incident, explaining: “Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight.
Hi Gareth, Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight. thanks, Phil.
In response to another customer in the same position, who called the company out for its “staggering level of incompetence”, Northern Powergrid said: “There have been some cheques issued with the incorrect amount for which we are sorry [and] our team are going to re issue the correct cheques early next week.”
They also asked for the customer to confirm their details so that the situation “can be processed as quickly as possible.”
A spokesperson for Northern Powergrid said following the incident: “As soon as we identified the clerical error, which was caused by the electricity meter reference number being incorrectly quoted as the payment sum, we ensured all 74 customers’ cheques were stopped so they could not be cashed.
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“We have been investigating how this error happened and carrying out checks of previous payments.
“All indications are that this was an isolated incident.
“We thank those customers who were honest and contacted us and we have been making contact directly over the weekend with all 74 customers affected to make them aware, apologise for the error and reassure them that a correct payment will be issued to them on Monday.”
Featured Image – Wikipedia Commons
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James Acaster reveals eerie song all Traitors contestants are forced to listen to before every roundtable
Emily Sergeant
James Acaster has revealed the eerie (and pretty surprising) song that all Traitors contestants are forced to listen to before every roundtable.
In case you’ve been living comfortably under a rock, you’ll probably be aware that comedian James Acaster is currently a contestant on this current season of BBC‘s smash-hit reality TV competition show, The Celebrity Traitors – a show that viewers in their millions are tuning into each week, with some big names on the cast.
Acaster is currently (spoiler alert… but it shouldn’t be at this point, we are several weeks in after all) one of three Traitors competing on the show, and he’s doing a pretty good job at it.
But we wonder how much of his success can be put down to the producers’ love of a certain song they like to play before every roundtable? Probably next to none, but it’s surprising to find out how much of an integral role the tune plays though.
The song we’re referring to here, it has been revealed, is ‘The Hanging Tree’ – a folk ballad made popular by The Hunger Games.
‘The Hanging Tree’, composed by James Newton Howard and Suzanne Collins, was famously sung by Jennifer Lawrence’s character Katniss Everdeen in the third instalment of the film franchise, The Hunger Games: Mockingjay – Part 1.
The lyrics are as follows:
Are you, are you Coming to the tree Where they strung up a man They say who murdered three? Strange things did happen here No stranger would it be If we met at midnight In the hanging tree
So, as you can see, the song does make reference to ‘murder’, which is a key part of The Traitors game (not real murder, of course), but even with that context, we’re still not sure why the producers are keen to play it out before every roundtable.
During a viral TikTok clip from an on-stage Q&A this week, Acaster revealed the song’s usage to the audience: “You all walk in silence down the corridor, and you all sit down, and they don’t announce it’s gonna happen.
“The first time this will completely blindside you, but they do it every single roundtable. They play that song from The Hunger Games, that ‘coming to the tree’ song. Like acapella, Jennifer Lawrence.”
He continued: “It was every f***ing time, it was the only song we heard the whole time we were in there, and all day I would have it in my head constantly, everyone would, I’d go ‘have you got coming to the tree in your head?’ and they’d go ‘yes, it’s in my head, again’.”
Viewers who watch the show may have spotted the song being played in the background or transition between certain scenes, but now it’s been revealed that the contestants hear it too.
Who would’ve thought?
Featured Image – Euan Cherry / BBC / Studio Lambert
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Tickets officially go on sale for rare 70mm IMAX screenings of Dune: Part Three in Manchester
Emily Sergeant
Tickets have now officially gone on sale for rare 70mm IMAX screenings of Dune: Part Three in Manchester.
Arriving on screens from 18 December and gearing up to be one of the most anticipated films of the year, Dune: Part Three – which is the third and final instalment in director Denis Villeneuve’s Dune franchise – will be screening in IMAX 70mm at Vue Manchester Printworks, one of only three venues to show it in this format nationwide.
There are only 40 other venues across the globe showing the film in IMAX 70mm, and Manchester is the only city outside of London to screen the blockbuster this way too.
Based on the novels of Frank Herbert and set nearly two decades after the previous film, Dune: Part Three features an ensemble cast of all-star names led by Timothée Chalamet and Zendaya.
Alongside them will be Jason Momoa, Florence Pugh, Anya Taylor-Joy, Rebecca Ferguson, Robert Pattinson, Charlotte Rampling, Javier Bardem, and Josh Brolin.
After seats for a special early screening of the film in IMAX sold out in less than 30 minutes last month, the IMAX 70mm showings – which officially went live today (20 October) – are expected to be snapped up fast by film fans in Manchester.
“A decade in the making, Denis Villeneuve’s epic Dune trilogy is reaching its dramatic conclusion this December,” explained Dean Cross, who is the Senior Screen Content Manager at Vue.
“As the only venue outside of London to be screening Dune: Part Three in IMAX 70mm, it’s a privilege for us to offer this unique way to experience the film.”
Emily Sergeant -
14th February 2022 
