Northern Powergrid has been forced to apologise to dozens of customers after accidentally issuing compensation cheques for £2.3 trillion.
Following the aftermath of the “once in a generation” Storm Arwen – which back in late November and early December, left thousands of homes in the north of England and widespread parts of Scotland without any electricity during some of the oldest months of the year – Northern Powergrid is currently in the process of paying compensation to tens of thousands of customers who suffered power outages.
But it didn’t all go to plan for the energy distributor.
In a now-viral tweet, one customer took to social media to share a picture of a compensation cheque showing the eye-watering sum of £2.3 trillion, and asked if the company are “100% certain you can afford this?”.
Cheque recipient Gareth Hughes wrote on Twitter over the weekend: “Thank you for our compensation payment Northern Powergrid for the several days we were without power following Storm Arwen.
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“Before I bank the cheque however, are you 100% certain you can afford this?”
Mr Hughes told Sky News the letter “just made me laugh”.
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“I knew straight away it wouldn’t be honoured, but it was nice to dream for a couple of minutes,” he comically added.
Within hours of sharing the photo of the hilarious mistake, the tweet went onto amass tens of thousands of likes, retweets, and comments from people unable to believe the situation had happened, wishing they’d got a cheque with that sum too, and telling Mr Hughes they “so would have banked it” if it was them.
It turns out that Mr Hughes wasn’t the only one to have received a cheque with an accidentally-inflated sum though, as other people have since come forward to say the same happened to them, and the energy supplier has also confirmed that 74 of its customers had been given compensation cheques with an incorrect payment amount.
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The company thanked those who were “honest” about the error.
After the tweet went viral, Northern Powergrid were forced to reply to Mr Hughes to apologise for the incident, explaining: “Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight.
Hi Gareth, Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight. thanks, Phil.
In response to another customer in the same position, who called the company out for its “staggering level of incompetence”, Northern Powergrid said: “There have been some cheques issued with the incorrect amount for which we are sorry [and] our team are going to re issue the correct cheques early next week.”
They also asked for the customer to confirm their details so that the situation “can be processed as quickly as possible.”
A spokesperson for Northern Powergrid said following the incident: “As soon as we identified the clerical error, which was caused by the electricity meter reference number being incorrectly quoted as the payment sum, we ensured all 74 customers’ cheques were stopped so they could not be cashed.
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“We have been investigating how this error happened and carrying out checks of previous payments.
“All indications are that this was an isolated incident.
“We thank those customers who were honest and contacted us and we have been making contact directly over the weekend with all 74 customers affected to make them aware, apologise for the error and reassure them that a correct payment will be issued to them on Monday.”
Featured Image – Wikipedia Commons
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You can win two VIP tickets to a Co-op Live show as part of a heartwarming Manc charity raffle
Danny Jones
Fancy bagging yourself the posh treatment at the biggest indoor gig and live entertainment venue in the city? Well, you can do just that by entering the latest Greater Manchester Mayor’s Charity raffle, which is offering a pair of VIP tickets to a Co-op Live show.
All you have to do is simply do your bit for a crucial local cause.
It’s one that we’ve worked closely with in the past on many occasions: the ‘A Bed Every Night’ scheme, which helps house rough sleepers across the region.
Teaming up with The 24 Hour Run Against Homelessness – which was created specifically to generate funds for this ongoing crisis – as well as an upcoming community social, all you have to do to be in with a chance is put your name down for a cheap raffle ticket.
Writing in the caption of the post, the Mayor’s Charity has revealed that “Cross Club Social and The Manchester 24 Hour Run Against Homelessness are teaming up to raffle off 2x VIP Co-op Live tickets to a show of your choosing.”
That’s right, not just any random show – you get to pick which one you fancy going along to in style.
With the 2026 edition of the annual fundraising relay event, on behalf of Greater Manchester’s homeless community, taking place this November (find out more on the GMMC website and keep up to date with us here at The Manc for the latest) they’re hoping to get the donations going nice and early.
For anyone unaware, the Cross Club Social, or ‘XCS’, has been going for a few years now; it brings together runners from all over the 10 boroughs for a big post-race party, all whilst raising money for charitable organisations.
DJs, karaoke, quizzing, three full rooms, an entire beer garden to themselves, and MUCH more. 👀
The next edition will be taking place this Friday, 19 June, over at the award-winning Fairfield Social Club, where an all-day party will run, pardon the pun, well into the night.
Better still, entrants into the raffle don’t have to wait long to find out if they’re a winner, as the lucky recipient is set to be announced the following Saturday (20 Jun) after the big shindig over on the XCS Instagram page.
The Mayor’s Charity team signed off by adding, “Good luck and together, we will end homelessness” – a mission that many Manc groups, especially, have been working so hard to make possible in recent times.
For instance, last year alone, the aforementioned 24 Hour Run, whose team will be in attendance and taking donations for at XCS 2026, generated a whopping £70k, and the total tally has now reached truly life-changing sums.
As for the Greater Manchester Mayor’s Charity raffle, you can grab a ticket HERE for just a fiver to secure your chance to go along to a VIP night at Co-op Live. Fingers crossed!
‘Powerful’ firearms found in Stockport suburb as police search for answers
Danny Jones
Concerning news coming out of Stockport after two “incredibly powerful and dangerous” firearms were found in the Brinnington area of the town.
The weapons have been secured by Greater Manchester Police (GMP), but the nature of their discovery has drummed up plenty of questions among local authorities.
Stumbled upon this past Friday, 12 June, officers in Stockport found both a handgun and, even more shockingly, a submachine gun in simple rubbish bags.
The high calibre and fire rate of the respective weapons, specifically, have understandably added to the level of worry among police and residents alike.
As per an official GMP release, an MP5 model SMG and a ‘Grand Power’ handgun were uncovered, although the exact location of the ordnance has not yet been disclosed.
Troubling stuff, to say the least.
However, at present, they believe the attempt to conceal and/or dispose of the weapons is likely a reaction to their ongoing efforts to disrupt criminal activity and remove dangerous weapons from the streets across the region.
Stopfordian sectors of the city-region are among many across the surrounding 10 boroughs, with Brinnington in particular seeing a more ramped-up level of searches.
Detective Inspector Mark Graham, leader of the SK Challenger Team, said: “We have done some fantastic work in recovering firearms in Greater Manchester – between April 2024 and April 2026 – GMP took 150 firearms off our streets.”
#Brinnington neighbourhood intensification operation sees multiple arrests and seizures
In the 2 weeks since our work began, we have secured 15 arrests for offences including possession with intent to supply, failing to appear at court, dangerous driving, & weapons offences. pic.twitter.com/zJS9QIYJTD
Nevertheless, he goes on to say that “Friday’s discovery has prevented potentially serious harm to those who work and live in the area”, adding in the full statement: “These types of weapons have no place on our streets and are incredibly powerful and dangerous.
“Our investigation is progressing, and we are following numerous lines of enquiry in relation to who these belong to and how they ended up where they did.”
As always, they are urging anyone with information about illegal firearms or suspicious activity in and around the Stockport region to contact police ASAP, either over the usual 101 number or by dialling 999 immediately in emergency situations.
If you would rather get in touch online, you can report potentially useful info via the live chat function on the GMP website, or alternatively contact Crimestoppers anonymously on 0800 555 111.
Emily Sergeant -
14th February 2022 
