For many Brits, a crucial part of any long-distance car journey is planning out the motorway services stations to stop off at along the way.
While most of us will probably admit that we don’t usually visit service stations for fun, they often provide us with a necessary pit stop as somewhere to stretch our legs, use the loo, refill the car and grab a bite to eat before we head back on the road again.
What would we do without them?
Out of all the service stations that are dotted across the country though, which one is rated as the best? And which is the worst?
In preparation for the further easing of national lockdown restrictions over the coming months, leading consumer choice company, Which?, recruited 5,600 people to rate a total of 68 UK service stations in a number of categories, including the range and quality of shops and food outlets, prices, convenience, parking, accessibility, cleanliness and ease of maintaining social distancing, and more.
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The customer score for each service station combines the overall satisfaction and likelihood of recommending.
Where do you think is the UK's best motorway service station?
Topping the list as the best motorway service station in the UK is Gloucester Services – between junctions 11A and 12 on the M5 – which received a whopping four out of five stars for all categories, with a customer score of 86%.
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One visitor said it was “as far from a typical motorway stop as you can imagine”, with other customers praising its “fabulous” farm shop selling home-cooked meals and local produce.
At the other end of the scale though is the Moto-owned Bridgwater Services in Somerset, which ranked the worst in Britain by Which? after it was awarded just one star out of five for all categories analysed and received an overall customer score of just 32%.
Recent visitors described the venue as “dirty” and “depressing”, and others complained of a urine smell and toilet paper strewn on the floor.
Speaking on the unveiling of best and worst UK service stations, Rory Boland – Editor of Magazine Which? Travel – said: “The results of our survey show that it pays to plan ahead to avoid some of the UK’s worst motorway services.
“It could be the difference between a home-cooked meal in peaceful surroundings or crowded queues in downright dirty facilities.
“Whether you’re zipping down the M5 towards the beaches on the south-west coast, or up the M6 towards the Scottish border, make sure your journey isn’t spoiled by a stop at a shoddy service station.”
Top 5 Best Motorway Service Stations in the UK
Gloucester Services (86%)
Tebay Services (83%)
Cairn Lodge Services (69%)
Norton Canes Services (65%)
Wetherby Services (61%)
Top 5 Worst Motorway Service Stations in the UK
Bridgwater Services (32%)
Gordano Services (40%)
Newport Pagnell Services (41%)
Sandbach Services (42%)
Keele Services (42%)
In response to placing last in the rankings, Ken McMeikan – CEO of Moto – said: “I am appalled by the score at our Bridgwater site.
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“This does not reflect the standards we aspire to across all of our sites and I can absolutely guarantee that all of the issues raised will be dealt with immediately to ensure we get Bridgwater back to the standard we know our customers expect and deserve.”
What do you think to this list then? Do you agree?
You can find the full rankings of the best and worst motorway service stations in the UK via the Which? website here.
Featured Image – Gloucester Services | Bridgewater Services
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Flashbacks: The timelapse of the Trafford Centre construction that’s gone viral
Danny Jones
The Trafford Centre might look like some decadent Roman emperor’s palace or as if it was plucked from the heart of Ancient Grecian city, but as anyone old enough to remember it’s opening and/or construction will tell you, it seems strange to think its not even been around for three decades yet.
As Greater Manchester’s and one of the North West’s most famous shopping centres full stop, the iconic attraction first began being built back in 1996, when John Major was Prime Minister, Manchester United were still Premier League champions, Britpop was at its peak and George Michael was number one.
It’s fair to say that a lot has changed since then and although Oasis might be back come 2025, The Trafford Centre and surrounding area are pretty unrecgonisable compared to nearly 30 years ago.
All told, it took approximately 27 months to erect the neo-classical epicentre of all things shopping, leisure, food and fanciness – and here’s what the process looked like:
With the initial 14 million sq ft shopping centre being completed in September 1998 following approximately 810 days of work, The Trafford Centre debuted to the Manc public and beyond.
It took more than 3,000 builders to bring the 60 hectare site to life at the peak of construction and since then the plot has only grown bigger, bolder and more ambitious over time.
Present day, it has everything from cinema screens and a mini Legoland to a Sea Life location, multiple bowling alleys and countless other forms of entertainment beyond just rows of shops and restaurants – hence why it remains busy pretty much year-round.
Back then, British celebrities, popular local names of note, politicians, dignitaries and prominent figures from the retail industry got to visit as part of exclusive preview events in the days before its launch date.
You can see the spectacle and fascination surrounding the official opening event here:
Seems surreal watching this today but the construction of the Trafford Centre was a huge moment not just for 0161 but all of the North.
But of course, the entire complex itself has seen multiple extensions over the years, including massive developments such as Barton Square and The Great Hall.
At the outset, it cost more than £600 million to build The Trafford Centre; the major renovations mentioned above which took place in 2008 cost another £100m and the Trafford Palazzo revamp around a decade later came in at around £75m.
There has and always will be lots of money put behind this intruguing monument to modern consumerism, and big brands will continue to flock to open units within the huge expanse whenever they can: some of the most recent being Archie’s, Flying Tiger, Sephora, Tiffany, Gymshark and more.
We’ll admit the aesthetic still makes us double-take from time to time (though not as much as confused Londoners visiting for the first time), but it’s not like this part of the world hasn’t boasted plenty of other curiosities in the past…
Featured Images — Charles Bowring (via Wikimedia Commons)/The Manc Group
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‘Nothing is eternal’: Is Pep Guardiola hinting at the end of Manchester City’s supremacy?
Danny Jones
Pep Guardiola looks to have suggested that more than a decade of Manchester City’s supremacy and Premier League dominance at the very least might be coming to an end.
Speaking in his post-match press interviews after City were knocked out of the Champions League by serial European Cup winners Real Madrid, Guardiola cut a somewhat more deflated figure than usual following the 3-1 defeat.
A Kylian Mbappe hattrick which was closed out within an hour of play was enough to stretch the aggregate score to 6-3 over the two legs and Madrid doubling their lead across the tie proved yet again why, not unlike City domestically over the last decade, they’re the kings of the continental competition.
In contrast, however, Pep seemed to accept the loss much more easily than perhaps we’ve seen in the past and rather than appearing familiarly frustrated or defiant in the press conference; instead, he seemed rather reflective, responding to one reporter: “Nothing is eternal”.
🗣️ "Nothing is eternal" – Pep Guardiola.
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Insisting that they have to decide whether a significant rebuild is needed to keep competing at the very top level consistently as they have done since the 54-year-old arrived back in 2016, he argued that it is only with that they’ll be able to determine what comes next.
As for the result itself, he made no bones about Carlo Ancelotti’s side having “deserved it”, stating simply that “the best team won” and that fans and players alike have to “accept the reality: they were better.”
Having been a familiar foe for Pep long before he arrived in Manchester, both at Barcelona and Bayern Munich – not to mention City having faced Los Blancos a dozen times before Tuesday night since 2012 – there have been less surprising outcomes for supporters to come to terms with.
“With time, the club and everyone is going to accept what it is but for now we have 30/40 games for the Premier League next season to try and be here [in the Champions League] and to improve. Nothing is eternal”, said the Catalan coaching genius.
On the other hand, he also went on to add that it was merely a reflection on the night itself and not what his team have achieved in recent years.
He went on to remark that “when we were playing outstanding it hurt more” to be knocked out of the UCL when he felt they deserved to stay in it, but still insisted: “We have been unbelievable and we have to try step by step to get better from today.” Tonight just wasn’t the night.
Who knows? Perhaps it was just some more melodrama from a manager with an undeniable flare for pageantry and playing into/in the face of narratives when he doesn’t come out on top – which hasn’t happened all that often until their dip in form this season.
Plus, there’s certainly still plenty for him and the fans to be positive about; not only has the arrival of their ‘Egyptian Prince’ and the media’s Mo Salah successor, Omar Marmoush, got plenty of people excited – especially after that first-half hattrick against Newcastle – but so too have the other January signings.
In fact, for all of his downplaying in this particular presser (which you can hear in full HERE), it felt like there were only upsides after their victory over Newcastle, even going so far as to dub new signing Nico Gonzalez a ‘mini-Rodri‘.
You can watch the highlights from the game down below:
Pep is right, nothing is eternal – but sometimes you just come up against talents like Mbappe and there’s very little anyone can do about it.
Emily Sergeant -
6th April 2021 
