A northern takeaway boss turned detective on the streets of York after one of his customers tried to claim a ‘fake refund’ for their order.
Connor Calland, the owner of EborCibus Pizza in York, decided to take matters into his own hands and play detective after a fraudulent diner tried to get their meal for free by saying it hadn’t arrived.
After being contacted by Deliveroo on February 17 to be informed a customer had complained that a meal, ordered two days before at a cost of £23.49, was not delivered, Mr Calland turned to somewhat unusual means in a bit to outsmart the cheeky customer.
Image: EborCibus Pizza
Having been told by his staff that the order, consisting of a 12-inch ‘Solar Goat Pig’ pizza with mozzarella dippers and buffalo blue chicken loaded fries, had indeed been sent out, Mr Calland was on a mission to discover the truth, reports The Hoot.
Determined to get to the bottom of the matter, he decided to get involved himself – visiting the customer’s address and rifling through their bins in search of evidence.
ADVERTISEMENT
But it doesn’t end there. Having discovered his ‘proof’ in the form of containers covered in buffalo sauce in the bins outside, he boldly knocked on the door and demanded a written apology of ‘no less’ than 750 words.
Despite being told by a housemate that the customer was not in when he knocked, soon after demanding his apology Mr Calland received a grovelling email blaming ‘peer pressure’.
Taking to Facebook to share details of the incident, Mr Calland explained that these fraudulent claims cost his independent York business between £50 and £150 a week.
However, he has since said that after rifling through the bins he hasn’t had any more fraudulent refund requests.
ADVERTISEMENT
The independent York eatery specialise in Detroit and New York-style pizzas, as well as serving a range of different burgers, fried chicken and loaded, dirty fries.
Launched just before the Covid-19 pandemic forced the UK into lockdown in March 2020, the business has been through some trials and tribulations – initially setting up at the Jolly Sailor in Cawood before moving to spin their dough at The Crooked Tap.
Not long afterward, the hospitality industry was forced to close – giving EborCibus Pizza the choice of adapting or giving up.
Switching to a delivery service, they found a kitchen at The Knavesmire pub that summer. Eighteen months later, they’ve now secured a permanent home in The Mount at York and host regular pop-ups at Crooked.
Fraudulent claims of undelivered orders such as this, termed ‘fake refunds’, cost businesses hundreds of pounds every year and appear to have grown in frequency since lockdown.
To follow EborCibus Pizza and see more of its delicious-looking food, check the eatery out on Instagram here.
Three Greater Manchester restaurants named in top 100 places to eat in the UK
Danny Jones
Three Greater Manchester restaurants have been named among the top 100 places to eat in the UK.
As per data compiled by food review and booking site, OpenTable, a trio of Manc eateries made it onto their official list of the best restaurants in the UK.
Now, we are by no means surprised to see 0161 represented on this list — we have some of the best food in the world here, FACTS — we were just expecting there to be more local names on it, but it’s still good to see that the picks weren’t just city-centre venues.
Without further ado, after collating thousands of reviews, here are the selections for 2022:
Gaucho is the Argentinian steak house located just off Deansgate on St. Mary’s Street that serves up some of the most perfectly-cooked meat and accompaniments you’ll find anywhere in town. The brand may have expanded to 17 different sites across the nation, but they’re not compromising on quality.
The five-star establishment is a favourite among famous faces like the City squad and according to one reviewer, it is “just the most beautiful experience… first class”. It’s no wonder it won best restaurant in Manchester earlier this year.
Next up is the beloved Kala Bistro located on King Street. The place specialises in combining fine dining with comfort food and never fails to deliver, so it just had to end up on this list. Owned by Gary Usher of Hispi in Didsbury, Kala had a following from minute one.
It’s a favourite among The Manc office, but don’t just take our word for it. One person wrote: “I cannot recommend this amazing restaurant enough. Food was wonderful, the staff were amazing. The overall experience was fantastic. Definitely will be returning”. High praise and well deserved in our books.
And then we come to a pick that really put on a smile our faces: The Cherry Tree at Blackrod over in Bolton. Renovated over lockdown, this place was always lovely but post-makeover its food has been better than ever. Most importantly, reviewers seem to agree.
The independent restaurant promises unpretentious, classic and seasonal cooking, local ingredients wherever possible and a “gorgeous ambience”. Not only do they deliver tried and tested favourites but they always manage to put a modern British twist on things. Give it a try.
Unbelievably, Manchester made up only a sliver of OpenTable’s top 100 places to eat in the UK, with more than 60% of the restaurants picked located in London.
But not to worry, we’re sure all will be corrected come next year.
Police appeal for information regarding ‘serious assault’ around Old Trafford before United game in October
Danny Jones
Greater Manchester Police (GMP) are appealing for fresh information on a “serious assault” committed around the Old Trafford area earlier this year.
GMP issued a press release on Friday, 9 December, asking for members of the public to come forward and share any details they might have on the attack carried along Seymour Grove in Trafford around 1:30pm on 16 October 2022.
They go on to explain that “a man in his 20s was assaulted by a group of unknown males” on the way to the game at Old Trafford, adding that “it is believed that the suspects were also attending the Manchester United vs Newcastle United match.”
It remains unclear whether or not the assailants were travelling fans in town to support the away side but GMP are looking to speak to the men pictured as they may be able to help with enquiries.
Credit: GMP
As detailed in the statement, “the victim suffered a severely broken jaw, a broken nose, numerous cuts to the face, and damage to the nerves of four teeth which he is likely to need further medical treatment for.” Terrible stuff.
The authorities are continuing to investigate the Seymour Grove assault after having followed up on a number of lines of enquiry since the incident took place and are now asking for the public’s help.
Anyone with information, or anyone who may have footage/images, or can identify the men in the photos, can contact Greater Manchester Police on 101, quoting log number 1589 on 16/10/22; or, alternatively use the Live Chat service HERE.
Alternatively, information can be shared anonymously via the independent charity Crimestoppers on 0800 555 111.
Georgina Pellant -
26th May 2022 
