A northern takeaway boss turned detective on the streets of York after one of his customers tried to claim a ‘fake refund’ for their order.
Connor Calland, the owner of EborCibus Pizza in York, decided to take matters into his own hands and play detective after a fraudulent diner tried to get their meal for free by saying it hadn’t arrived.
After being contacted by Deliveroo on February 17 to be informed a customer had complained that a meal, ordered two days before at a cost of £23.49, was not delivered, Mr Calland turned to somewhat unusual means in a bit to outsmart the cheeky customer.
Image: EborCibus Pizza
Having been told by his staff that the order, consisting of a 12-inch ‘Solar Goat Pig’ pizza with mozzarella dippers and buffalo blue chicken loaded fries, had indeed been sent out, Mr Calland was on a mission to discover the truth, reports The Hoot.
Determined to get to the bottom of the matter, he decided to get involved himself – visiting the customer’s address and rifling through their bins in search of evidence.
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But it doesn’t end there. Having discovered his ‘proof’ in the form of containers covered in buffalo sauce in the bins outside, he boldly knocked on the door and demanded a written apology of ‘no less’ than 750 words.
Despite being told by a housemate that the customer was not in when he knocked, soon after demanding his apology Mr Calland received a grovelling email blaming ‘peer pressure’.
Taking to Facebook to share details of the incident, Mr Calland explained that these fraudulent claims cost his independent York business between £50 and £150 a week.
However, he has since said that after rifling through the bins he hasn’t had any more fraudulent refund requests.
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The independent York eatery specialise in Detroit and New York-style pizzas, as well as serving a range of different burgers, fried chicken and loaded, dirty fries.
Launched just before the Covid-19 pandemic forced the UK into lockdown in March 2020, the business has been through some trials and tribulations – initially setting up at the Jolly Sailor in Cawood before moving to spin their dough at The Crooked Tap.
Not long afterward, the hospitality industry was forced to close – giving EborCibus Pizza the choice of adapting or giving up.
Switching to a delivery service, they found a kitchen at The Knavesmire pub that summer. Eighteen months later, they’ve now secured a permanent home in The Mount at York and host regular pop-ups at Crooked.
Fraudulent claims of undelivered orders such as this, termed ‘fake refunds’, cost businesses hundreds of pounds every year and appear to have grown in frequency since lockdown.
To follow EborCibus Pizza and see more of its delicious-looking food, check the eatery out on Instagram here.
Trains from Manchester ‘extremely limited’ amid record heatwave
Daisy Jackson
‘Extremely limited’ train services are running across the North West this week as the country melts in a record-breaking heatwave.
Northern has reached out to passengers to warn that a ‘significantly reduced’ number of trains are operating in and out of Manchester.
They’re urging people to avoid travelling at all unless your journey is ‘absolutely essential’.
And if you do have to travel, they’ve warned of ‘significantly longer waiting times, busy trains and short-notice cancellations’.
The disruption is set to continue all day today and into tomorrow, Friday 26 June, as temperatures up north are forecast to hit 34ºC and an Amber weather warning for extreme heat covers much of the country.
Northern has assured passengers that they ‘are doing everything we can to keep people moving as efficiently as possible’.
Passengers are encouraged to check their journey before setting off, carry water, and avoid peak times where possible.
If you chose not to take a planned journey, you can claim a full refund on your ticket, or travel on another day using Northern’s ticket easement.
Trains from Manchester ‘extremely limited’ amid record heatwave. Credit: Northern
You can see the full travel advice for Northern HERE.
Avanti has issued a similar message, reducing one train per hour on the London-Manchester route and offering refunds for tickets booked for Tuesday 23, Wednesday 24, Thursday 25 or Friday 26 June.
You can also use those tickets to travel flexibly any time up to and including Tuesday 30 June.
Northern said in a notice to passengers: “Due to the continued extreme heat, we have significantly reduced the number of trains running on routes in and out of Manchester, and services remain in high demand. This will now continue into Friday, 26 June.
“We strongly recommend customers consider whether their journey is necessary and if customers do choose to travel this week, they are advised to prepare for significantly longer waiting times, busy trains and short-notice cancellations.
“We would ask all customers to only travel if your journey is absolutely essential and to check your full journey before setting off.”
Here’s our petition for ‘Wonderwall’ to become England’s new football anthem
Danny Jones
All things considered, England have made a great start to the 2026 World Cup, pitching themselves as one of the great entertainers this tournament, and the scenes of the supporters and players alike serenading an entire stadium with ‘Wonderwall’ after the full-time whistle gave us chills.
So why not time for a change?
After all, that feels a lot like what this World Cup squad is about: a new manager, new teammates, not clinging to the previous ways of playing – and perhaps it’s time to put ‘Sweet Caroline’ to one side.
Now, we’re by no means saying that we’re ‘done’ with the Neil Diamond anthem that has been reborn as a Three Lions anthem, but look at how good it was watching England belting out Oasis with the fans.
“Today is gonna be the day that England beat Croatia 4-2”, as BBC’s Match of the Day cleverly quipped.
Obviously, we’re biased as Mancs, but we also think there’s something special about having that particular track feel so good to hear again.
As much as we love Oasis, for a long time, it felt like we couldn’t enjoy arguably their biggest-ever single anywhere near as much as we once did.
We assume it’s something akin to hearing ‘Mr Brightside’ non-stop for what felt like millennia, and in truth, hearing those repetitions of “ba, ba, ba… SO GOOD, SO GOOD!” over and over again at sporting fixtures beyond just national team games has taken the magic out of it at times.
Perhaps it’s just a case of saturation in certain settings and songs simply being overplayed – FIFA’s co-hosts over in the US certainly helped see to that when it came to ‘Wonderwall’ for a long time.
On the other hand, it feels like we’ve now come full circle; singing those famous lyrics at the top of our lungs in a sea of Mancs and fans travelling from all over to Heaton Park for Live ’25 last year felt better than ever, and like we’d all remembered how great a tune it’s always been. So did this…
In fact, this felt so emotional that you’ve got people who aren’t even English praising both those on the pitch and up in the stands for the moment online.
Even the admittedly rather American Man vs Food himself, Adam Richman (though he does have British ancestry), felt compelled to write a moving response on social media: “Shut up. You’re the one that’s crying. Bravo, England.”
He’s far from the only one who was left bowled over by the atmosphere – us included.
What do you think? Is it time for a new go-to tournament anthem for the Three Lions moving forward?
Georgina Pellant -
26th May 2022 
