A northern takeaway boss turned detective on the streets of York after one of his customers tried to claim a ‘fake refund’ for their order.
Connor Calland, the owner of EborCibus Pizza in York, decided to take matters into his own hands and play detective after a fraudulent diner tried to get their meal for free by saying it hadn’t arrived.
After being contacted by Deliveroo on February 17 to be informed a customer had complained that a meal, ordered two days before at a cost of £23.49, was not delivered, Mr Calland turned to somewhat unusual means in a bit to outsmart the cheeky customer.
Having been told by his staff that the order, consisting of a 12-inch ‘Solar Goat Pig’ pizza with mozzarella dippers and buffalo blue chicken loaded fries, had indeed been sent out, Mr Calland was on a mission to discover the truth, reports The Hoot.
Determined to get to the bottom of the matter, he decided to get involved himself – visiting the customer’s address and rifling through their bins in search of evidence.
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But it doesn’t end there. Having discovered his ‘proof’ in the form of containers covered in buffalo sauce in the bins outside, he boldly knocked on the door and demanded a written apology of ‘no less’ than 750 words.
Even better – he got it.
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Despite being told by a housemate that the customer was not in when he knocked, soon after demanding his apology Mr Calland received a grovelling email blaming ‘peer pressure’.
Taking to Facebook to share details of the incident, Mr Calland explained that these fraudulent claims cost his independent York business between £50 and £150 a week.
However, he has since said that after rifling through the bins he hasn’t had any more fraudulent refund requests.
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The independent York eatery specialise in Detroit and New York-style pizzas, as well as serving a range of different burgers, fried chicken and loaded, dirty fries.
Launched just before the Covid-19 pandemic forced the UK into lockdown in March 2020, the business has been through some trials and tribulations – initially setting up at the Jolly Sailor in Cawood before moving to spin their dough at The Crooked Tap.
Not long afterward, the hospitality industry was forced to close – giving EborCibus Pizza the choice of adapting or giving up.
Switching to a delivery service, they found a kitchen at The Knavesmire pub that summer. Eighteen months later, they’ve now secured a permanent home in The Mount at York and host regular pop-ups at Crooked.
Fraudulent claims of undelivered orders such as this, termed ‘fake refunds’, cost businesses hundreds of pounds every year and appear to have grown in frequency since lockdown.
To follow EborCibus Pizza and see more of its delicious-looking food, check the eatery out on Instagram here.
Peter Kay’s gigs at Co-op Live have been postponed as the arena admits it’s not ready for opening act
Danny Jones
Just a day before the venue was set to welcome its very first act, Co-op Live has announced that arena opener Peter Kay’s gigs have unfortunately been cancelledand postponed until later this month.
Both of Peter Kay‘s highly-anticipated shows have ultimately had to be called off after Co-op Live revealed that the brand-new entertainment venue is simply not ready to welcome guests just yet, with work still to be completed on key areas of the building, namely power supply issues.
Issuing a regretful statement on social media, the arena has confirmed that the shows will now be rescheduled to Monday and Tuesday, 29-30 April.
Addressing the situation online, Co-op Live said: “Following our first test event on Saturday, regretfully we have made the difficult decision to reschedule our two opening performances by Peter Kay…
“It is critical to ensure we have a consistent total power supply to our fully electric sustainable venue, the completion of which is a few days behind. Rescheduling gives us the extra time we need to continue testing thoroughly.
“This is vital to satisfy the rigorous set of guidelines and protocols that are necessary for a venue of this size. Peter Kay has very graciously agreed to perform his record-breaking comedy at Co-op Live on 29 (rescheduled from 23) and 30 (rescheduled from 24) April 2024.
“All tickets remain valid and ticket holders will be contacted by their point of purchase. Refunds will be available for those who can no longer attend. We are very sorry for the inconvenience that this change will undoubtedly cause for some.” Safe to say many of those looking forward to the show have been left frustrated.
Speaking to The Manc, a Stockport gig-goer who had tickets said they had to find out via social media and that her group had still received no email notifying them about the cancellation, adding, “We just logged into the app to find the date on our tickets had been changed to next Monday”.
As for the beloved Bolton-born stand-up and British comedy legend himself, Kay added: “I’m truly gutted as I know how disappointing this will be for everyone with tickets, but obviously it’s a brand-new venue and it’s important that everything is finished and safe for full capacity audiences.
“Fortunately, we’ve been able to reschedule the shows to next week, (I’ll have to miss my Bums & Tums class) but hopefully I’ll see you then.”
The venue also went on to assure that they will still be hosting The Black Keys on 27 April in the lower bowl with 10k fans as planned and will continue to test the resilience of the venue and its operations for the time being.
They also reminded fans who previously missed out on tickets that due to dates being moved, tickets may now become available.
Yorkshire Tea is Manchester’s ‘favourite’ brand of teabags, according to new data
Danny Jones
The Great British debate of which teabag is best is one that will rage on for millennia, that’s just the way it is, but according to new data, it sounds like we might at least have an answer to which brand makes for Manchester’s favourite brew.
It won’t be a surprise to many of you and we can certainly confirm it on our end but the one and only Yorkshire Tea looks to have taken the cuppa crown when it comes not only to Manchester’s preferred teabag but seemingly the best-loved in Britain as a whole.
This is according to numbers pulled by local firm, TonerGiant. The Atherton-based ink and toner suppliers decided a poll around the office wasn’t enough and instead chose to turn their knowledge of the market and consumer trends into a bit of online research.
At the end of the day, tea has got to be the most important of all office supplies, surely?
Using data from trusted online source Statista, which nailed down the top 25 teabag brands in the UK, each make was then ranked in relation to its average monthly searches via Google Keyword Planner to reveal that Yorkshire Tea was clearly the top dog.
With roughly 390 searches per month in Manchester alone, compared to PG Tips as the next best (260), it seems us Mancs have to concede at least one thing to our fellow Northern county: Yorkshire makes a bloody good brew.
The Roses rivalry raged for centuries but if there’s one thing that brings us together, it’s a good cuppa.
In terms of other tea brands that came in high on the leaderboard, Pukka Tea (170), Twinings (140)and Teapigs (90) made up the rest of the top five most-searched tea brands in Greater Manchester. It’s also interesting to see how those figures looked when extrapolated nationwide. Here’s the full ranking:
Rank
Tea
Average UK monthly searches
1
Yorkshire Tea
27,100
2
PG Tips
18,100
3
Pukka Tea
14,800
4
Twinings
12,100
5
Teapigs
8,100
6
Whittards Tea
6,600
7
Tetley
4,400
8
Clipper Tea
4,400
9
Lipton Tea
3,600
10
Barrys Tea
3,600
11
Thompsons Tea
1,300
12
Typhoo
1,300
13
Taylors Tea
1,300
14
M&S Tea
1,300
15
Tesco Tea
1,000
16
Tick Tock Tea
880
17
Sainsbury’s Tea
720
18
Lyons Tea
720
19
Asda Tea
590
20
Aldi Tea
590
21
Waitrose Tea
590
22
Lidl Tea
480
23
Morrisons Tea
320
24
Bewleys Tea
90
25
Cafedirect Tea
40
Few of these on here we’ve never heard of. Taste test, anyone?
While Yorkshire Tea was found to be Manchester’s and the nation’s favourite, Belfast was the only UK city where Yorkshire Tea didn’t take the top spot. Instead, it was Irish-owned Barry’s Tea that came out as their favourite – we definitely need to hold a ‘brew-off’ between the two. The Hoot, you up for it?
As for supermarket’s own-brand offerings, out of the eight options on the list, Marks and Spencer’s teabags were found to be the most popular, closely followed by Tesco and then Sainsbury’s.
Commenting on the findings, TonerGiant’s Stuart Deavall said: “With so many office workers opting for tea to get through the day, it’s no surprise that the UK has a day dedicated to the drink.
“In light of National Tea Day on Sunday, 21 April, our new data shows that Yorkshire Tea is the nation’s favourite, with over 27,000 Brits searching every month… We can expect many Brits to be celebrating in style this Sunday, no doubt with a mug of Yorkshire tea in hand”. Speaking of, anyone fancy a brew?…