Chill Factore has announced a virtual Santa’s Grotto you can visit from the comfort of your own home this festive season.
There’s no denying Christmas is set to be a little different this year amid the coronavirus (COVID-19) pandemic and with social distancing measures in place, but Chill Factore – the UK’s leading indoor snow complex – is “keeping the magic of Christmas alive” by letting children share their Christmas list with Santa via the power of video call.
With the help of some specially-trained elves, Santa has been brought up to date with all the latest technology, and will be available for exclusive live, interactive video calls with you and your little ones to guarantee good tidings.
From 5th – 24th December, Santa and his helpers will be in his magical grotto on Chill Factore’s real snow, before he flies off to make some very important deliveries, and this virtual grotto experience has the capability to dial in multiple callers and have them interacting on the same screen, which means you can safely bring your family together to enjoy the magic.
How brilliant is this?
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You can expect snow fall, mischievous elves and an interactive ‘Naughty – Nice’ometer’ – which measures on screen how good your little ones have been this year – with this live and bespoke call experience to spread festive cheer after a turbulent year.
Your grotto experience will also be recorded and sent to you by Santa’s helpers, so that you and your family can hold on to the memories forever.
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After all, it’s not every day that Santa calls.
And it’s not just homes that Santa will be calling from his magical Chill Factore grotto, as Chill Factore is also working closely with Saint Nick to bring this festive experience to the bedside of patients at Great Ormond Street Hospital (GOSH) for free, helping to bring Christmas onto the wards and make it a home from home for those children being treated in hospital over the festive season.
Speaking on its new grotto experience, Morwenna Angove – CEO at Chill Factore – said: “We’re thrilled that Santa and his helpers are returning to our real snow slope again this year. Due to COVID-19 regulations, we cannot invite guests into the grotto as usual [so] working with our partners at Prestige Events Enterprises, we have set up these virtual calls so that children will still be able to see Santa safely this year through the power of video – something we’ve all grown to use more in 2020, including Santa.
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“We’re also proud to be working closely with Great Ormond Street Hospital Children’s Charity (GOSH Charity), ensuring that children who are in hospital over the festive period still get to see Santa.
“It promises to be a really special experience for the whole family, especially after the uncertainty of 2020.”
Chill Factore
The Santa Calls experience will run from Saturday 5th December – 24th December 2020 and each call will last around five minutes.
The experience can be booked from £20.99.
This price includes the call recording and the option to add multiple callers/screens, so that the whole family can be brought together, and you can also text SANTA to 70125 to donate £2 to Great Ormond Street Hospital Charity to support seriously ill children this Christmas time.
To book and find out more information, visit the Chill Factore website here.
What's On
Gladiators Live Tour to make ‘triumphant’ return to Manchester on UK arena tour
Emily Sergeant
The Gladiators Live Tour will make a triumphant return in 2026.
Following its explosive debut in 2025 and overwhelming fan demand, the Gladiators Live Tour is set to head out on a UK tour later this year, bringing the iconic phenomenon back to arenas nationwide for an electrifying new run of shows, and making a stop off in Manchester, of course.
Audiences will, once again, have the chance to experience the action-packed spectacle featuring the stars of the hit BBC reboot series on an epic scale.
The 2025 live tour thrilled audiences nationwide, selling over 200,000 tickets and proving the arena spectacular is ‘bigger, bolder, and more electrifying’ than ever, and that energy is only set to continue this year when the show returns to Manchester’s popular AO Arena.
GLADIATORS, READY!
Following its epic debut in 2025 the triumphant live show brings the energy to Manchester on 14 & 15 Nov!
This adrenaline-fuelled event sees the legendary Gladiators storm back into the arena to face fearless contenders in a heart-pounding live adaptation of the smash-hit television phenomenon.
Expect iconic fan-favourite events, breathtaking stunts, epic head-to-head battles and the unforgettable Eliminator finale.
Featuring stars from the hit BBC series, audiences are being told to expect a truly immersive, high-octane experience, as arenas are transformed into modern gladiatorial battlegrounds complete with purpose-built sets, spectacular lighting, and cinematic staging.
The Gladiators Live Tour 2026 kicks off in Aberdeen on 10 October, before heading to other major cities like Glasgow, London, and Birmingham, as well as northern locations like Leeds and Newcastle, and of course, Manchester’s AO Arena for two nights on Saturday 14 and Sunday 15 November.
Tickets officially go on sale this Friday 27 March, with two shows per day available, and you can grab them when they go live here.
Featured Image – Supplied
What's On
An official and completely FREE Manchester Marathon fan zone is returning for 2026
Danny Jones
Yes, last year’s newest and official Manchester Marathon fan zone is returning for 2026, promising more positive pre- and post-race vibes than the first time around.
Here’s hoping for some lovely sunshine to go along with the atmosphere on 19 April.
Set to host the city centre’s runners and spectators for just the second time, Circle Square’s Symphony Park will be home to the 2026 Manc Marathon fan park, complete with independent pop-ups, big screens to watch all the action on, plus plenty more.
Best of all, it’s completely free to enter all day long for participants and those of you cheering your loved ones along, as well as being an ideal all-ages spot for families to relax and enjoy.
Located just moments from the finish line, just outside the University of Manchester along Oxford Road Corridor, you simply follow it down towards the tall Vita Group and Bruntwood SciTech buildings.
Circle Square itself hosts many events and activities all throughout the year, and they couldn’t resist getting back in on the raceday party once again, as more legends are set to take part than ever.
For context, 2025 saw more than 35,000 sign-ups, but this April is expected to see a whopping sold-out crowd exceeding 42,000 – a record number for the annual event.
With that in mind, finding a place to fit all of them and the countless fans who come along to cheer them on from the sidelines is paramount, so it’s a good job the Symphony Park x MCR Marathon fan zone will be open from 9am on the day.
Here are some more scenes from the last edition:
Credit: Jody Hartley (supplied)
Although more are set to be revealed nearer the time, visitors can expect “a lively schedule of entertainment, food and drink pop-ups, family-friendly activities and special offers from our community of independent businesses and brands.”
Set to close around 5pm as the hordes of runners will doubt either head home for a long bath, leg rub or straight to the pub for their victory pints, we can assure you lots of time will be spent on the square.
Emily Sergeant -
16th November 2020 
