When traveling on the tram in Manchester, the rules are clear.
Dogs are banned and have been since the Metrolink’s inception in 1992, with the exception of assistance dogs and pets being taken to/fromx the PDSA charity in Old Trafford.
Justifications for retaining the ban today include concerns regarding passenger safety, fouling, damage to trams, animals’ behaviour, delays and people with allergies. But for the majority of Manchester’s dog owners (and dog lovers), the whole thing seems rather ridiculous.
After all, if you can get the train (or bus) in with them – why can’t you then get on the tram? Those living in an outer borough (or even further afield) might not even realise this isn’t allowed until after they’ve already got into Manchester. It’s definitely been my experience, and it’s maddening.
There’s been a number of campaigns over the years to lift the ban, but we think that now – following a series of lockdowns where more people than ever have gone and got themselves a furry friend – is the time to make it happen.
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Metrolink
The first campaign to nudge against the reinforced door of Metrolink’s stubbornness came in 2014. A local change.org petition was created and amassed over 1,000 signatures, forcing Metrolink to agree to a review in 2013 – the first time such a thing had even been considered in the tram’s history.
That consultation involved 2,400 participants, surveying them through a mix of online and passenger surveys.
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The results? After a delay of four months in releasing its findings, TfGM Committee Report for Resolution in November 2015 revealed only 28% of Mancunians actually supported the current ban, with 43% in favour of allowing dogs to travel – if certain rules were met.
At the time, these included being on a lead, paying a child fare, traveling off-peak, and keeping off seats.
The remaining 29% supported dogs travelling at any time without restrictions – meaning that 72% were in favour. Begging the question, if most people are supportive of the move then why are dogs still banned today?
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Greater Good Science Centre
Fast forward to 2015, and we find Lib Dem Councillor Iain Roberts fighting in our dogs’ corner.
Six years ago, the Stockport lead for TGfM campaigned hard for a trial run that would allow caged dogs to ride in carriages – overkill in our opinion. (In fact, we’d argue perhaps a few of the people traveling on the tram might benefit from the occasional cage, too).
In Roberts’ defense, though, at least he was trying. At the time, he told The MEN: “Until now, TfGM has always refused even to conduct a trial. I am very pleased the Lib Dem campaign is making progress.”
It’s not clear if those cages would have been supplied by dog owners or by Metrolink themselves, but it does seem that there was a proposed limit of one container per passenger.
This sort of proposal kind of reminds us of the NYC ‘dogs in bags’ debacle, in that it doesn’t really make much practical sense – and it’s the sort of thing us Mancs would love to defy.
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Here’s why. The idea of caging a dog might alleviate the fears of some passengers, but inevitably in practice all this serves to do is stress dogs out – making the whole thing a lot worse for all passengers, dog lovers or not, in the long term.
Just like we saw Dobermans wearing IKEA bags in New York, we expect it wouldn’t have been long until Mancs started getting equally creative with these cages.
38 Degrees
In fact, we know for a fact many owners already do twist the existing rules – often putting assistance dog harnesses on their pups to get around the tram’s accessibility exemption for guide and hearing dogs.
Good intentions or not, Roberts’ careful plans were also rejected by Metrolink at a second bylaw review – despite support from RSPCA bosses at the time who said it would be beneficial for the animals if fewer pets were left at home all day.
2018 saw another failed attempt at overturning the ban, this time by local dog owners Adam Wilcox and Sam Elphick with a petition that gained nearly 7,000 signatures. The pair accused Transport for Greater Manchester of discriminating against dog owners, given that services elsewhere in the country don’t bother imposing such restrictions.
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The Met’s justification for upholding the ban today seems to be centered around a risk assessment from 2015, which relies heavily on the excuse that “Metrolink operates as a high-frequency, high-volume, unstaffed system and there is no representative on board to assess the potential risk posed by animals.”
@Sad_Dog123@OfficialTfGM Hi there. A consultation regarding this was held a couple of years ago and the majority answer came back that dogs shouldn't be allowed other than assistance dogs. Services can get very busy and safety of all passengers is priority. Thanks.
— Manchester Metrolink 🚊 😷 (@MCRMetrolink) May 14, 2021
This is what Councillor Andrew Fender, then-chair of the TfGM Committee, argued at the last review. But we’d dare to venture that things have moved on quite significantly since then.
New measures introduced due to Covid make this argument much less compelling today, given that Manchester Metrolink has now significantly upped the number of staff on the services it runs across the city.
The tram is also now running “double units” at ten-minute intervals to ensure social distancing on trams – proving that when there’s a will for change, there’s a way.
Perhaps someone at the met just really doesn’t like dogs? At this point, we really don’t understand why else this outdated bylaw is still in play.
Come on, Metrolink – now’s the time to turn it around and make yourselves popular with Manchester’s dog owners again. We’re slowly becoming the majority, after all.
News
Oasis finally confirm ‘private ballot’ ticket information for reunion tour
Daisy Jackson
Oasis have just announced more information about how tickets will be sold through a ‘private ballot’ for their extra reunion tour dates.
The group added two additional shows at Wembley Stadium after their initial 17 gigs across London, Manchester, Dublin, Edinburgh and Cardiff generated huge demand and sold out in a day.
Oasis and Ticketmaster came under fire though for the use of dynamic pricing, which saw ticket prices shoot up by hundreds of pounds by the time people made it through the online queues.
For these additional reunion tour dates at Wembley, ticket sales will look a little different.
They’ll be using a ‘private ballot’, which will give first dibs to those who missed out on the first ticket sale.
You’ll only be invited to register for the sale if you signed into your Ticketmaster account on Saturday 31 August, and joined a queue for a specific show.
And you’ll only receive an invitation if you DIDN’T manage to bag tickets the first time round.
THEN you’ll be able to register for the actual ballot, which still doesn’t guarantee you a ticket but does at least get you into a (hopefully less lengthy) queue.
“Invitations to enter the private ballot will be sent overnight tonight (Saturday) to eligible fans we have been able to identify.
“If you signed into your Ticketmaster UK account on Saturday, 31st August, and were able to join a queue for a specific show, but didn’t get a ticket-then you may be eligible to take part and will receive an email on how to register for the ballot.
“Keep an eye on the inbox associated with your Ticketmaster account, and don’t forget to check your junkmail.
“Once successfully registered, you will be entered into the ballot for a code for access to the final Wembley on sale.
“Due to the demand for the shows and to avoid last week’s long queues, codes will be strictly limited. Entry to the ballot does not guarantee you will receive a code.
“The ballot is only open to invited fans. You must register with the email to which your invitation was sent and which is registered with your Ticketmaster account.
“All other entries will be discounted. If you do not receive an email then unfortunately you will not be eligible for the ballot.
“You will be automatically discounted from the ballot, even if you go through the registration process.”
Featured image: Simon Emmett
News
Manchester Airport named UK’s worst in annual Which? survey for third year running
Emily Sergeant
Manchester Airport has officially been declared the worst airport in the UK, according to a new survey by Which?… yet again.
The summer travel season may be drawing to a close now, with hundreds of flights having taken off and landed in our region over the last couple of months, but for any Greater Manchester holidaymakers who are still yet to jet off, an annual ranking by consumer choice group Which? has proved to be pretty grim reading.
That’s because several terminals at the UK’s third largest airport have found themselves at the bottom of the list in Which? latest findings.
Manchester Airport has hit back at the survey and defended itself, saying its own passenger surveys suggest people are “much more positive” about the airport, adding that it was “proud to give people in all parts of the North easy and affordable access to nearly 200 different destinations across the world”.
For its annual survey, Which? spoke to nearly 7,000 passengers to gather feedback about their experiences of flying from UK airports over the last 12 months, and asked them to score the airports across 11 categories.
Manchester Airport has been named the worst in the UK for the third year running / Credit: The Manc Group
Some of these categories including seating, staff, toilets, and of course, the queues we all dread at check in, bag drop, passport control, and security.
And just like in both 2022 and again in 2023, it was Manchester Airport Terminal 3 that ranked right at the bottom, receiving the lowest customer satisfaction score of 37%.
Manchester Terminal 1 ranked one place above that with a score of 40%, while Manchester Terminal 2 was a little further up the the list with a score of 51%, and just saw Luton Airport, London Stansted, and Belfast International Airport sandwiched in between it.
According to Which?, some of the complaints it received about Manchester Airport from passengers who responded to the survey this year was that older people struggled with long walks due to travelators being broken since 2021, difficulties with finding a seat, and “horrendous” queues with people apparently being “corralled like cattle”.
As mentioned though, Manchester Airport has slammed Which?’s findings in a formal statement.
The UK’s third largest airport has hit back at the survey results and defended itself / Credit:
Describing the survey as “disappointing to see”, Manchester Airport’s statement reads: “We understand not every experience is perfect and want all passengers to feel able to raise their concerns directly with us. That is why we speak to them on a daily basis, surveying hundreds of people a month to get in-the-moment feedback from a full range of perspectives.
“That is in stark contrast to Which?, which conducted a tiny and unrepresentative survey of its members six months ago, asking them to recollect airport experiences that could have been as far back in time as April 2023.
“Which? fully understands that its readers form a narrow group of passengers whose views cannot in any way be taken to represent those of the travelling public at large, but chooses to promote its survey findings as if they do.”
Manchester Airport says it’s disappointing see Which? “chase cheap headlines” with its “sensational and over-simplified characterisation of airports” and the different roles they play, adding: “To make matters worse, it has printed inaccurate statements about our facilities and security waiting times that paint a more negative picture than reality.