The much talked-about diner where staff are deliberately rude to customers is on a recruitment drive.
Karen’s Diner is set to open in Manchester next month after making the move over from Australia.
The American-style interactive diner promises terrible customer service and urges its customers to ‘complain until the cows come home because we literally don’t care’.
A branch has already opened in Sheffield, where customers are greeted with stares and swears, forced to parade around the room undertaking challenges, and treated like a total inconvenience.
Staff at Karen’s Diner in Sheffield. Credit: The Manc Group
And now Karen’s Diner is hiring some more sassy staff to join the team ahead of its Manchester opening.
ADVERTISEMENT
Successful applicants will get to take part in the concept that’s a complete departure from the normal forced politeness in hospitality settings.
They’re recruiting managers, supervisors, and bar and floor Karens.
ADVERTISEMENT
Karen’s Diner is hiring staff.
Several people already seem keen to join, with more than 1600 comments on the recruitment post already.
One person tagged in a friend saying: “You have the perfect customer service for this.”
Another commented: “Maybe this is the job i’m supposed to be in.”
Someone else said: “Literally found the perfect career change for us.”
To apply to work at Karen’s Diner, you can email your CV to [email protected].
You can also book your table at Karen’s Diner Manchester here.
Featured image: The Manc Group
Eats
‘I’m proud of the joy we spread’ – Much-loved Manchester cake shop announces closure
Daisy Jackson
A gorgeous little cake shop in Manchester city centre has announced its sad closure, five years after launching as a lockdown project to raise money for the NHS.
Loaf, the hot pink cafe on Oxford Road and just across the river in New Bailey in Salford, will shut its doors for good later this month.
Its founder Aiden Ryan has poured his heart out with a heartbreaking statement, describing Loaf’s closure as ‘incredibly tough’.
In his message to followers, which you can read in full below, Aiden detailed everything from rising costs, cashflow issues, and a personal mental breakdown.
“I’m not sharing this for sympathy,” he wrote. “I just think honesty matters.”
In the five years Loaf has operated in Manchester, there have been plenty of highlights, from those days fundraising for the NHS, to opening its doors on Christmas day to those who struggle with loneliness.
And there’ve been commercial successes too, with these pretty miniature loaf cakes making their way onto the shelves in Selfridges.
But now Aiden has said that Loaf will shut for good on 30 April, urging people to pop in for ‘one more mini loaf or just a goodbye hug’.
Loaf’s farewell statement in full
I’ve made the incredibly tough decision to close Loaf MCR.
Loaf began in 2020 as a small lockdown idea to raise money for the NHS—and somehow grew into a bold, pink cake business that lived in a shipping container, then cafés on Oxford St and New Bailey St, and even Selfridges! It was more than I ever dreamed of.
But behind the scenes, it’s been a really hard year. We lost essential funding, faced delayed payments and invoices, battled rising costs, and unexpected hits – including a supplier taking thousands from our account without permission. It led to cashflow issues we couldn’t recover from.
There were delays in paying important bills—things I never imagined would happen (even tips and pension contributions for staff). It was a living nightmare and it weighed heavily on me. At the same time, I was facing big personal challenges, which led to a mental breakdown the middle of last year. I couldn’t function. And when your business needs you 24/7, everything starts falling fast.
A Twister-inspired special at LoafThe Willy Wonka loaf cakes at Loaf
I’m not sharing this for sympathy, I just think honesty matters. Running a business isn’t always big wins and instagram moments—it’s often stress, silence, and sacrifice.
Still, I’m proud. Of the joy we spread. Of the community we built. And of myself—for knowing when to stop and look after mine and my team’s health.
To my loafly team: you were the heart of this. Thank you for everything. To our suppliers, landlords, partners, and customers—thank you for believing in Loaf.
Our final day is April 30th. If you want one more mini loaf or just a goodbye hug, we’d loaf to see you.
As for what’s next… who knows? For now, we rest. Thank you for being part of our story. I’ll carry it with me, always.
Beloved local bakery shares ‘depressing’ cost of ingredients in brutally transparent statement
Daisy Jackson
A popular local bakery has justified a small price hike on its bakes by sharing the staggering jump in the price of basic ingredients.
In a refreshingly honest and transparent statement, Long Boi’s Bakehouse in Levenshulme informed customers that there have been price increases of up to 255% on essentials like flour, butter and chocolate.
They pleaded for understanding from their customers and said that running a business is ‘hella crazy’ right now.
The bakery, which was recently named one of the best in the UK by the Good Food Guide, has been inundated with similar comments from other bakeries which make you wonder how any independent is surviving at the moment.
Long Boi’s chose to address the small rise in their prices directly to their customers, with a ‘quite frankly depressing AF read’.
They shared real examples of price increases, including a 122% price jump on butter (from £39 to £86.95); a 232% increase on the price of dark chocolate (from £56.24 to £186.67); and a mind-blowing hike of 255% on cheddar cheese (£17.08 to £60.48).
Even the price of flour – obviously, an essential ingredient for any bakery – has gone up from £10.20 to £25.60, a 151% increase.
Those prices all show how rapidly costs have risen in the five years since the Covid pandemic and subsequent economic turmoil.
Long Boi’s Bakehouse said they ‘can’t believe chocolate was ever that cheap’ in hindsight, and stressed that there are also financial issues around energy prices, and ensuring that their nine staff members are paid above Living Wage.
Long Boi’s Bakehouse in Levenshulme. Credit: The Manc Group
Long Boi’s Bakehouse said: “A few of the eagle eyed amongst you might’ve noticed that we upped all of our prices in the bakery as of Tuesday, and just wanted to do a little post to a) publicly acknowledge that (don’t want you all to think we’re being sneaky) & b) explain why.
“Tbh I don’t think it’ll be news to any of you that the cost of everything has gone WILD, but I thought I’d write up some actual examples of the changes in ingredient prices since we opened – swipe for quite frankly a depressing AF read.
“I actually can’t believe chocolate was ever that cheap, what a time to be alive!!! BASICALLY, combine this with soaring energy prices, wanting to use only the best stuff in our bakes, and making sure NINE 💖 lovely staff are paid above Living Wage as standard (maybe the most important bit!!) – means that raising our prices slightly was the only way to keep on top of this balancing act.
“Really hope you can all understand! Running a business is hella crazy right now, big love to all our fellow independents going THROUGH it.”
One customer replied: “Happy to pay the extra but shocked for you at the increases your side – very useful post to see how things are changing and how this affects small businesses.”
Another wrote: “Thanks for putting this together for customers to see! It’s a bit mad init!!!”
There are similar stories from struggling independents right across the country who have lent their voices to Long Boi’s statement.
Albie’s, a popular coffee shop over in Sheffield, said: “We actually thought we were going mad when I said butter used to be under £40 – I had to check old price lists to make sure I in fact wasn’t going bonkers!!
“Hard to imagine how we’ve even come through these last 5 years. Lots of flat whites. Love the transparency. The info in black and white really hits home even for those of us that are paying it too!”
And Big Bear Bakery up in Glasgow wrote: “Never seen trading conditions like this been baking for 18 years and in hospitality for 30. The latest NI contributions are the final nail!”
Coosh in Nottignham commented: “The increase in chocolate prices was eye watering.”
ADVERTISEMENT
Did you have any idea just how expensive ingredients have become? If only the bigger brands would be as transparent as Long Boi’s Bakehouse.
Daisy Jackson -
2nd June 2022 
